User Reviews for Holiday Inn South Padre Island

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Nov 1, 2007 by Janice from Mcallen, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The beds where not hard.
• The hot tub did not work & the pool was not heated.

“We like the hotel but was not happy with the pool and the hot tub.”

Sep 21, 2007 by Ken from Austin, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location, beach access.
• A/c problems, door latch, maid left door ajar.

“Excellent location, but too old and shopworn to get 3 stars rating.”

Sep 20, 2007 by Wendy from Missour City, TX
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[8]

• Location and proximity to the beach.
• Everything is old in this hotel.

“This holiday inn needs some serious remodeling. From the minute you walked in to the lobby to your room, everything is just old looking. The only good thing about this hotel is the proximity to the beach.”

Sep 12, 2007 by Ricardo from Edinburg, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[9]

• Location.
• Not too clean.

“When we first received our room, none of the lights worked. Then the maintenance person advised that the breaker at that room had been bad since the night before and that he didn't know why we got that room. The hotel staff could have been a friendlier staff & the hotel could be cleaner.”

Aug 27, 2007 by Jesus from New Braunfels, TX
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[5]

• Staff was friendly.
• Hotel was old a run down. Had a musky smell throughout.

“I would not recommend this hotel to anyone. This is definitely not a 3 star hotel. It is on the old part of the island and it is run down in need of many repairs. The room smelled musky and the AC did not work very well. One of the pools was dirty and the other pool needed some repairs. The staff members were friendly. A much better alternative is the Holiday Inn Express which seems to be a much nicer place for a cheaper price.”

Aug 26, 2007 by John S. from Flowermound, TX
Overall Rating: 3
Cleanliness:[9] • Staff:[8] • Location:[8]

• Cleanliness of room and the facilities and helpfulness of staff.
• Lack of reliable internet service and unreliable toilet facilities!

“Friendly staff, but unresponsive to any room upgrades after 3 day stay. Even though there was no high speed internet and internet worked only 50% of the time and several problems with the toilet facilities! I was not given the impression that they appreciated my business. My next time to South Padre Island, I will stay somewhere else.”

Aug 14, 2007 by John from Chgo, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Beach location, free internet.
• Elevator broken, slow restaurant service, noisy AC disturbed sleep.

“The location was great, beds were a bit uncomfortable, front desk staff great and helpful, breakfast buffet was good, but wasn't ready at advertised time, service was slow. Poolside bar grill o.k. but bar service a little slow.”

Aug 14, 2007 by Andrew from Arlington, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Right on the beach, good access to local attractions.
• Old, musty, not a 3 star hotel.

“Line too long for check in, old hotel, does not feel like a 3 star hotel. Bed & sheets are low quality. Appliances are also old and poor quality. Only good point is proximity to beach.”

Jul 24, 2007 by Frank from Plymouth, MN
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

• The staff was very friendly and helpful.
• The rooms need renovating.

“The staff was great and the location was excellent. The rooms served its purpose, but they are in need of a renovation.”

Jul 11, 2007 by Lavette from Fresno, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The hotel was right on the beach.
• The hotel was somewhat dated.

“I paid $10 more for two additional.”

Jul 9, 2007 by Kenneth from Cedar Hill, TX
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[5]

• Location.
• Buffet for breakfast was not very good, cold eggs and hard biscuits.

“I was awaken by construction noise next door around 6am”

Jun 13, 2007 by Ben from San Antonio, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[1] • Location:[10]

• Access to the beach is great.
• Pitifully run and managed.

“Great hotel in regards to location and access to the beach & restaurants. No problems with the room. Hotel staff and management are pitiful, lacking, and inept. Compared to the rest of the island.”

Jun 4, 2007 by Lori from Wimberley, TX
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[9]

• Beach front.
• No walkway to the beach & construction close by.

“Current construction that starts at 6:27am in the morning. When on vacation, I would rather wake up Naturally vs. Construction noise.”

Jun 3, 2007 by Jacob from Santa Fe, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean, competent and friendly staff. Excellent location.
• Could use some updating but overall for age well maintained.

“Went with the wife for a weekend jaunt and was pleasantly surprised with the hotel for what we paid. I would venture to say the bee's value on the Island. Proximity to the cove for surfing was walk able and was also next to Schliterbahn. The Hotel pool area had a descent bar and was clean which is very important in my opinion. Did not go expecting much for what we paid, but was very happy with the outcome. Will stay again.”

May 31, 2007 by Mary from Roanoke, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• Location to the beach.
• The bathrooms were out dated.

“The hotel was clean and everyone was nice, they had several activates for children.”

May 23, 2007 by Juan from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• The room and the location of the building was excellent.
• The Iron did not work.

“Overall good experience.”

Apr 4, 2007 by Rosa from Grand Prairie, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I loved how close and easy it was to get to the beach.
• The bathroom was too small and the water pressure was bad.

“I totally would recommend this hotel to others. The staff was very friendly and were there to assist when needed. It's located just right to get to the beach and has easy access to get there. Great place overall.”

Apr 1, 2007 by Christine from Scottsdale, AZ
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Nice location hotel on the beach.
• Nice location hotel on the beach.

“All good.”

Mar 18, 2007 by Erika from San Antonio, TX
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[10]

• Great location.
• Hotel staff was rude & unhelpful.

“Upon arrival, they could not find our reservation, argued with us on how many reservations we had, even though we had a paper that confirmed we had 2 reservations. Also, entered the room with missing items, and dirty linens. Very unsatisfied. Didn't know that there was an additional deposit and were very rude instead of just explaining it.”

Feb 25, 2007 by Travis from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Close to the beach.

“The hotel was very nice with good service.”

Feb 25, 2007 by Ronald M. from Lavista, NE
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[8]

• Good location.

“Hotel seemed like a good value for the price. ”

Feb 11, 2007 by Bill from Murfreesboro, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The atmosphere.
• Dining room service.

“Nice place to stay for a reasonable price. Clean and safe. Well maintained.”

Feb 4, 2007 by Leopoldo from Mc Allen, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Nicely set, roomy, great balcony for smoking a cigar.
• It was some 30 miles out of my planned route.

“Stayed there in the past, on leisure time. It's been remodeled nicely. Remains a great property.”

Jan 28, 2007 by Patricia from Laredo, TX
Overall Rating: 2
Cleanliness:[6] • Staff:[1] • Location:[8]

• The location was convenient to the convention center.
• The clerk was extremely rude, and seemed to feel justified in his rudeness because I was a reduced-rate client.

“When checked in, I asked if there was a complimentary continental breakfast. The night clerk/night manager? Said, "not at that rate". Additionally, even though the main building, where I checked in, was clearly no more than half full at best, I was told to drive around back, walk through the swimming pool area and courtyard area to a back, dark building that seemed to have no one else in it. This was with it raining and in the 30-40 temps. Range outside. To top it all off, I finally arrived at my second floor room in this deserted building, wet and cold, with my bags, to find that the door keys that the clerk had given me did not work, and the room across the hall had a loud alarm clock sounding off continuously. I had to trek through the cold rain back to my car, drive back to the front, go in, get new keys, drive back around to the back, and hike back through the cold rain in the courtyard to get to my room again. I enjoyed south padre island, and will return with my family as soon as the weather warms up a bit, but will never stay in that hotel again. ”

Jan 17, 2007 by Jared from Round Rock, TX
Overall Rating: 3
Cleanliness:[5] • Staff:[6] • Location:[7]

• Reasonable location.
• Rooms were old and needed updating.

“Seemed like a 2 star hotel not a 3 star hotel was ok but not great there are other cheaper hotels that were much better in town.”

Jan 4, 2007 by Loretta from Houston, TX
Overall Rating: 0

• Heated Jacuzzi, beach access, partial view of the ocean.
• Beds were horrible condition with springs popping out.

“The hotel staff was pleasant and the hotel has a wonderful beach access. The bartender was very polite and the restaurant served good food. The beds were horrible in that the springs popped when you laid on the bed and when you moved. Upon my return I had to take Advil the next day as my back was still hurting. Everything was wonderful except for the horrible mattress. The last day I slept on the floor. My daughters also complained about the beds. Prior to this we had stayed at a best western and the beds were much better but they did not have a beach access.”

Jan 4, 2007 by Coni from Mcallen, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great bell hop Rio was extremely helpful and has outstanding customer service.
• The smell of smokers. We were in a non smoking room but there must have been smokers around us. The hallway smelled especially. Loud air condo.

“Great location. Nice rooms. Very clean.”

Jan 4, 2007 by Dina from Harlingen, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[9]

• Located on the island.
• Very outdated facility.

“The hotel is very old. Not that old is a bad thing. It is just the management have not maintained the hotel. It would have been a better stay of the bathroom fixtures were up to date, furniture in good condition, and carpeting and wall paint not worn out or messy.”

Jan 3, 2007 by Rob from Bloomington, IN
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[8]

• Heated pool, beach proximity.
• Rooms are outdated.

“The hotel shows its age. The bathroom is in poor condition.”

Dec 31, 2006 by W. R. from Rockport, TX
Overall Rating: 2
Cleanliness:[2] • Staff:[6] • Location:[5]

• Staff friendly but their maintenance is abysmal.
• Rooms not maintained (bulb burned out, drapes don't open, telephone doesn't work, rust on lamp and other places, paper cups, door lock did not work, e.

“ NA”

Dec 31, 2006 by Jesus from Pflugerville, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• We liked the location to the beach & beach shops.
• The bathrooms were too small.

“The location is great! The staff is helpful & friendly, but the bathrooms were too small.”

Nov 15, 2006 by Barbara from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Beachfront.
• Sofa bed too small.

“Accommodations were ok, but the "suite" was not as spacious as implied.”

Nov 2, 2006 by Lisa from Corpus Christi, TX
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[9]

• Very friendly, nice accommodations, clean pools, excellent margaritas.
• Older hotel, updated rooms but bathroom, walls, furniture is older model.

“Nice, friendly, people. Clean, nice pools (2), convenient location. I would stay there again.”

Oct 4, 2006 by Juan from Brownsville, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Employees service.
• Small parking lot.

“Good location in from the beach and pools available and cleaned.”

Sep 28, 2006 by Dawn from Austin, TX
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Location.
• Outdated, extremely small bathroom.

“Rooms were reminiscent of the 70's. Sliding door to balcony wouldn't open without 2 people pulling on it. Felt like I was in a cheap hotel.”

Sep 21, 2006 by Arturo from Mcallen, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• It was a relaxing atmosphere. Walking distance to the beach.
• Liked it all.

“We stayed here some years ago when our sons were young. The hotel has been updated in many ways. It looks even better than before. We had a very enjoyable stay.”

Sep 15, 2006 by Richard from San Antonio, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was very nice and helpful.
• Alarm buzzing sound all night & bed was too hard.

“Facility needs to be refurbished. Looks so old. I don't think the rating that was given was accurate. Some lights didn't work, toilet was clogged when we first used it, room safe didn't work (batteries dead). I should have done more research and found a better and reasonably priced hotel myself. Staff was excellent.”

Sep 13, 2006 by Caroline from Houston, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Could not stay here due to logistics and could not cancel room reservation.
• Did not stay here.

“Your travel "insurance" policy stinks.”

Sep 7, 2006 by Meghan from Oak Lawn, IL
Overall Rating: 5
Cleanliness:[9] • Staff:[7] • Location:[5]

• I liked that it was clean.
• It was in the middle of no where and the pools were not appealing.

“It's a very average hotel. It's clean but if you are looking for stuff to do, it is at the complete opposite end of the strip. The pools are tiny and crowded with little kids.”

Sep 7, 2006 by Garry from Austin, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• Great location and good location to the Beach.
• The rooms are old and not kept up.

“Overall a great experience, but would not classify this hotel as a resort. Bars were not open execpt on the weekend, breakfast did not start until after 8 AM and one of the worst exercise rooms I have seen. The hotel did have a great location and had extra stuff like a bar by the pool and section for sand castle building. Also rooms are outdated and not well kept (i.e. the shower leaked and there was ketchup or some sort of stain on the ceiling)”

Sep 6, 2006 by Claudia from Beeville, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[9]

• Right on the beach.
• 3" cockroaches in the bedding on waking up; sliding patio door welded shut due to public access.

“Worst hotel stay I've had for years; roaches, no fresh air available & at such a pretty beach setting. Had to spend as much time as possible anywhere but in the room.”

Aug 28, 2006 by Scott from San Antonio, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• That it is located on the beach.
• That it is off in the other direction from everything else.

“It seems that a lot of the hotels are going under some renovations, and I imagine it is a matter of time before this one does too. The staff was nice and tried to help in any way they could.”

Aug 15, 2006 by Emily from Mission, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• The location/proximity to the beach was perfect. The 2 pools were very kid friendly. Kids eat free with paying adults.
• Our shower was broken as was the line to hang wet swimming suits and clothes---a must for staying near the beach.

“The Holiday Inn Sun spree is a great kid-friendly, family hotel, with 2 pools and free kid activities. Kids eat free with a paying adult and the location---right on the beach is perfect. We were upgraded to an ocean view, but our hotel room was less than perfect. Our shower was broken and our clothes line for hanging wet swimming suits and clothing was broken. The hotel did not required a credit card----but they neglected to tell us that any other service required it. At 10:30pm, we had to return to the lobby to give a credit card so we could access our TV and food service in the restaurant. The staff should have notified us upon arrival as to not inconvenience us. We also prefer a 12 noon check-out time and the Holiday Inn requires an 11am check-out.”

Aug 13, 2006 by Monica from Mcallen, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• I liked how it offered rentals for umbrellas, para-sailing, and wave runners.
• It's too busy, the bathroom did not have a fan nor was it roomy, the bellhop never came when asked, and the parking was not always convenient.

“With the bar that this hotel has, I think that it would be grand if there was wait service coming to you at your umbrella.”

Aug 9, 2006 by Travis from Helotes, TX
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[5]

• Close to beach.
• Everything else.

“Motel 6 quality, with no extra bells or whistles. Only semi-clean, no security and very bad parking arrangements. Poor restaurant service, and no wait staff for beach goers.”

Aug 2, 2006 by Don from Garland, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly staff, nice amenities, high speed internet.
• Cold water did not work in our room, and they could not seem to fix it.

“For a hotel of its age, this hotel is in excellent condition. The restaurant is very good, you can walk right out to the beach, and the staff is very friendly and competent.”

Jul 31, 2006 by Patricia from Amarillo, TX
Overall Rating: 3
Cleanliness:[2] • Staff:[5] • Location:[10]

• Restaurant.
• Dirty, not worth $200 a night dirty, dirty, rip-off

“As soon as I entered the bathroom to my room, there were hairs in the tub as well as the toilet and on the floor. There was old skittles candy behind the door to the bathroom which I bet is still there. For $200 a night I think I could of stayed at a Motel 6 for less and it would of been cleaner. $200 is a lot of money for a night stay and consider it to be a rip off.”

Jul 28, 2006 by Paramjit from Corinth, TX
Overall Rating: 0
Cleanliness:[7] • Staff:[9] • Location:[6]

• Staff.
• Room bathroom quality.

“Bathroom was not updated old equipments.”

Jul 27, 2006 by Yolandasmith from San Antonio, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• I didn't stay there, they said my hotel was not guaranteed. They sent me to baja Mar. I paid for hotel there $140.00 night like quoted.
• They canceled my reservation. I did not stay there.

“When I checked in they said they had reservations for Richard Benavidez was they were canceled at 6:00pm because there was no guarantee payment on reservations. They recommended that I stay at Baja Mar and they gave me access to use anything at Holiday Inn. There Physical Fitness room, pool, and Oceanside. They also gave me the same rate $140.00 as was quoted on Internet.”

Jul 25, 2006 by Claudia from Harlingen, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff was nice.
• Elevator wait time.

“My stay at the Holiday Inn was fun. The staff was great and being on the beach was a convenience. I would definitely stay again.”