User Reviews for Hyatt Regency Greenwich-Stamford

Research User Reviews for Hyatt Regency Greenwich-Stamford (1-20 of 289)

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Dec 9, 2009 by Cheryl from Worcester,MA
Overall Rating: 9

• Clean, and comfortable.

“Arrived late, checkin easy. The beds were very comfortable, went right to sleep. Would stay again.”

Oct 26, 2009 by Jennifer fisher from Cumberland,RI
Overall Rating: 4

• Charged for internet.

“Will not stay again due to the extra cost for the internet. The parking is free is bad enough but no matter what the overnight fee the internet access should be included. Was kicked off several times while using. I need to find another hotel for my upcoming business stays.”

Jul 3, 2009 by Crystal from Gold Canyon,AZ
Overall Rating: 7

• Great staff and a very relaxing atmosphere.

“This hotel is beautiful, staff friendly and accommodating. Very quiet room with comfortable bed and many channels . Clean and tidy. Room service was good, quality of food, not so much.”

Jun 15, 2009 by Rojo from Hamilton,NJ
Overall Rating: 7

• No coffee maker in the rooms. Had to pay even for the first coffee of the day. Inadequate gym; long walking distance from self-parking area.

“No coffee maker in the rooms. In-adequate for the Business Traveler. Even had to shell out for the first coffee in the morning. Distance between self-parking to the room. Didn't replace shampoo, moisturizer in the room.”

May 19, 2009 by Melanie from Windsor,CT
Overall Rating: 9

• The courtyard inside was beautiful.
• Paying $10/night for parking and an additional $10/night for internet.

“It was a very nice hotel.”

Mar 11, 2009 by Susan from Jamaica Plain,MA
Overall Rating: 9

• Comfortable, nice sized room.
• They charged for internet use. Also, parking.

“While the location is strange, I found the Hyatt Regency to be an attractive, comfortable, clean hotel. There's an atrium restaurant in the center of the hotel with trees that was very pretty.”

Feb 10, 2009 by Al from Hamilton,MA
Overall Rating: 4

“Fire alarm went off at 6:30 am, staff was very unhelpful in the evacuation procedure and with the announcement of all clear. They seemed ill prepared for the situation. Room was old and tired.”

Jan 29, 2009 by John from Hopkinton,MA
Overall Rating: 9

• Quality and
  comfort.
• The need to pay for your internet.

“I really don't understand why a high end hotel like the Hyatt needs to nickle-dime you for the internet, when the more mainstream hotels provide the service as part of the room cost.”

Dec 22, 2008 by Joe from Buzzards Bay,MA
Overall Rating: 8

• The atrium lobby was spectacular.
• Room was located farthest from the elevator.

“Great lobby, I arrived late and dinner at the Gazebo was maginal. The mashed potatoes were cold and lumpy, the chicken was just ok. The bed was quite hard. There is one bank of elevators. My room was the absolute furthest from the elevators.”

Dec 20, 2008 by Eric from Springfield,NJ
Overall Rating: 10

• Rooms were too hot and temperature could not be lowered.

“Everything was great! Bed was comfortable and the hotel was very clean. Only complain was even though my thermostat was set to 65, it was 73 in the room. The pillows were also too soft for me.”

Nov 30, 2008 by C from Chatham,NJ
Overall Rating: 4

• Parking charge. Internet charge.

“Cheap. $10 to park in there outdoor lot. $10 to Internet access.”

Nov 17, 2008 by Russ from Philadelphia,PA
Overall Rating: 8

• Sitting area in room included loveseat & chair.
• Faucet in bathroom leaked a bit.

“Convenient hotel, very friendly staff, beautiful room.”

Nov 14, 2008 by Stan from Plymouth,MA
Overall Rating: 9

• Great and nice overall hotel.
• Carpets are a little worn.

“Would return.”

Sep 13, 2008 by
Overall Rating: 7

• Selected room type preference was not available.

“Decent hotel, however rooms can be a long walk from the elevators.”

Sep 12, 2008 by John from Gloversville, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Beautifully appointed.
• Parking ten miles away without luggage carts.

“The atrium courtyard made this hotel spectacular.”

Sep 9, 2008 by Dave from Newport, RI
Overall Rating: 3
Cleanliness:[5] • Staff:[8] • Location:[7]

• Friendly staff.
• Outdated room, old TV, not clean, shoddy appearance.

“Nice staff. Terrible hotel.”

Sep 7, 2008 by David from Effingham, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean and friendly.
• $10.00 per day for internet use.

“Very clean with friendly staff. Meals were over priced. Have to pay for internet service if you want to go on line.”

Sep 7, 2008 by John from Bourne, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is a nice property.
• The parking is a bit far from the rooms.

“Great hotel. Great location, nice people.”

Aug 23, 2008 by Joanne from So Attleboro, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• All the staff did the utmost to accommodate all my needs!
• The staff makes you want to go back.

“The hotel is beautiful and the staff go out of their way to make you feel happy!”

Aug 18, 2008 by Janice from Tacoma, WA
Overall Rating: 6
Cleanliness:[2] • Staff:[6] • Location:[8]

• Located close to my business facility.
• Although the hotel was nice, the room was worn with torn furniture, horrible view.

“It was apparent that a different service is given to "regular" paying customers. I overheard a couple checking in being offered a choice of a view -- my room looked out onto the roof and all of its mechanics. The walls were dirty all over - the room smelled musty.”

Aug 11, 2008 by Joseph from Groton, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful indoor garden courtyard.
• $10 to self-park is steep for suburban CT.

“Conveniently located about a mile off of I-95 in Greenwich. Easy check-in and excellent customer service. Room service arrived on time, and was very good. This is an excellent hotel.”

Jul 24, 2008 by Laurie from Kennebunk, ME
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• The staff was very helpful. I almost got lost and they gave me directions over the phone.
• I didn't like having to pay for parking.

“I enjoyed my stay at this hotel. I would stay there again. It is an upscale hotel, but still very comfortable for children.”

Jul 24, 2008 by David from Darien, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Overall wonderful experience.
• A little dated.

“It was wonderful.”

Jul 23, 2008 by Vagabond from Nashua, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Overall very nice, central atrium with greenery, waterfalls, etc.
• Breakfast was very good but expensive (buffet $27, entrees $16 - $18). Parking $10.

“Overall a very nice hotel, very pleased. Rooms and common areas very nice. Easy to find, less than a mile off Rt. 95. Self-parking is outdoors, don't think there's a garage. Four-story central atrium with trees and waterfalls; that's where breakfast is served. Breakfast was good but pricey.”

Jul 18, 2008 by Bryan from Guntersville, AL
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[7]

• Beautiful atrium.
• Rooms were old and very dusty. One also smelled quite bad.

“Beautiful atrium, but rooms were very old and dusty. Massive dust caused my sinuses to prevent me from sleeping, then I switched rooms and the second room, while a bit less dusty, smelled really bad. Overall atrium is beautiful, but rooms are dated and in need of maintenance. Recommend - avoid.”

Jul 3, 2008 by John from Cumberland Ctr, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great location, well managed, attentive staff.
• Room we received was quite a hike from the front desk and elevators.

“If you do not need to be in NYC but in the area, this is a great hotel. It is well appointed, quiet, provides great service and has easy access to US95. Great for business, couples or families.”

Jun 30, 2008 by Nicole from Stamford, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Very quiet.
• False fire alarm pulled at 2 in the morning had to leave.

“The hotel is very quiet and secluded. You don't hear people running up and down the hallways. I kind of felt like we were the only customers there. I do think that the hotel should get updated TV's like flat screens in the room. I also think that some new furniture is needed. The rooms are kind of dark. They need to be lightened up a little. We also ran out of face cloths like everyday. Always had to ask for extras. They only give you two a day. We like fresh cloths for our nightly showers. A nice mini bar would be nice too. Staff was always nice.”

Jun 29, 2008 by Jonathan from Farmington, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very nice work desk area for the business traveler.
• Access to the stairs/elevator was only at one end - not easy access from the far end.

“Very comfortable accommodations, but the restaurant in the hotel was a bit more pricey than I would like.”

Jun 27, 2008 by Melissa from Boca Raton, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• The center Atrium with the waterfall was beautiful!
• They charge $10 per night for self parking!

“Gorgeous, convenient, friendly staff and great rooms. No coffee in the rooms but there was wonderful Starbucks in the elevator lobbies, which almost made up for it!”

Jun 2, 2008 by Eliot from Teaneck, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very beautiful, full of amenities, friendly staff.
• Pricey restaurant.

“Definitely would recommend if staying in the Stamford area. All amenities were available and anything that you needed help with was attended to immediately by the very friendly staff.”

Jun 1, 2008 by John from Highland Village, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and class.
• Bath floor was dangerously slick.

“The hotel is one of he best in the area. Rooms are starting to get dated they need to redo soon. No coffee in room you have to march down the hall to the elevator area to get a cup, they use Starbucks so may make up for the walk prior to a shower.”

May 30, 2008 by Derrick from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff, friendly and attentive!
• Wireless internet was not free.

“This is an excellent property, it's was pretty much perfect except for the ridiculous internet charges. I would definitely stay here again!”

May 28, 2008 by Stephanie from Brooklyn, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Buffet on Sunday.
• Walk to elevator from the room.

“Excellent accommodations, wonderful and professional staff. The food was excellent and the decor was wonderful.”

May 28, 2008 by Dennis from Wellesley, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[3]

• Excellent hotel in a so-so neighborhood.
• The only elevator was inconveniently located on the opposite end of a long courtyard from our room.

“The curbside staff were helpful and friendly. Reception desk was slow and staff seemed stressed. The room was excellent. I would definitely go back, but would request a room closer to the elevator.”

May 28, 2008 by Todd from Shelton, CT
Overall Rating: 2
Cleanliness:[5] • Staff:[8] • Location:[8]

• Convenient location. Nice atrium.
• Musty-smelling room. Tired room furnishings. Carpet stains. Air conditioner locations in hallway. Paid parking.

“Musty-smelling room w/ tired furnishings and carpet stains. I would not stay here again.”

May 27, 2008 by Annemarie from Elmsord, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel front desk staff and manager were awesome!
• Nothing really.

“Beautiful lobby, great rooms, amazing staff, even great bathroom products. I totally recommend this hotel to everyone.”

May 24, 2008 by Michelle from San Francisco, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[6]

• I liked how the hotel was very comfortable with a nice pool, with friendly staff.
• They said there was a crib, but only a Pak and Play. Also the shower did not work so had to take baths.

“Great hotel! Quiet and convenient, and very accommodating. Friendly staff!”

May 23, 2008 by Cynda from New York, NY
Overall Rating: 8
Staff:[10] • Location:[8]

• The rooms and amenities are very good.
• The banquet area smells like stale champagne.

“This is a wonderful property. The staff are some of the friendliest and most professional that I've ever encountered.”

May 20, 2008 by Leslie from Ogunquit, ME
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Front desk staff were great!
• Ignored by bartender, left after 10 minutes of waiting.

“Hotel is beautiful, front desk staff were great, very friendly and helpful. Room was very nice, clean with plenty of room. The one bad experience we had was at the bar. We wanted a drink after our long drive, we sat at the bar for 10 minutes waiting for service, the bartender who could clearly see us was on the computer the entire time. A waiter came by and helped two other women but then left. We finally gave up, had to leave or miss our train into NYC.”

May 15, 2008 by John from Rockville, MD
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[9]

• The gardenlike central area was beautiful.
• Hotel name needs to be seen from both sides of the road and not enough parking.

“We were there for less than 12 hours.”

May 14, 2008 by Janis from Windsor, CT
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[9]

• Conveniently located, attractive, clean and well within price range.
• Bathroom needed serious revamping and cleaning.

“Would highly recommend this hotel. Location was good, amenities were very nice. Bed was comfortable. Hotel staff were very helpful.”

May 13, 2008 by Nik from Natick, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location is great, hotel is beautiful overall.
• Low-end room.

“The beds were very comfortable. The rooms are clean and the hotel is gorgeous outside and in. What a lobby! The only thing that bothered me was the room given to us with a bathroom, that had the shower ceiling fan rotting. The stairs to the rooms on the second floor looked unkept. Other than that, the location is excellent we were in NY in no-time. The staff is excellent and they have Starbucks coffee in the morning at the lobby. I would still recommend this hotel because these details can be repaired. The overall hotel is worth the stay.”

Apr 28, 2008 by Brenda from Westboro, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The courtyard was beautiful. The room was clean and pretty, staff was very friendly.
• No dining area that was reasonably priced with a kid's menu.

“I thought the hotel was lovely, very pretty and great service.”

Apr 26, 2008 by John from Highland Village, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] •

• The Atrium.
• Bath floor was dangerously slick.

“This is always a great hotel one of the best in the area, but is starting to show age in the bathrooms. The floor of the bath was so smooth I almost fell several times. The feel of the Atrium is still nice to sit in and work.”

Apr 23, 2008 by Claire S. from Stamford, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean with friendly staff.

“I will go to this hotel again and recommend family and friends. I will try there bar also. The staff was wonderful.”

Apr 23, 2008 by Val from Ardmore, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The Hyatt took good care of our family during several months of caring for an ill family member afar, and then accommodated us well for the funeral.
• Everything else was outstanding.

“By far the best place to stay in the Stamford-Greenwich area. Beautiful approach, lobby, atrium and restaurant/bar. The rooms are spacious, clean and beautiful. The staff is pleasant, professional and very accommodating.”

Apr 16, 2008 by Virginia from Shrewsbury, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and well maintained; pleasant staff.
• Only one bank of elevators - long walk if your room is on the opposite side of hotel.

“This was the second time we have used to stay at the Hyatt Regency and we've been extremely satisfied both times.”

Apr 16, 2008 by Brian from Chicago, IL
Overall Rating: 3
Cleanliness:[10] • Staff:[1] • Location:[10]

• The lobby was nice and the location convenient along with the restaurant, bar and salon/spa.
• The staff. All except one, did measure up to a 4 star level, however the one front desk staff was rude and offensive. Valet did not stack up either.

“I have to go retrieve my car myself twice, while paying $18 a day for valet. After asking for a hairdryer, since it should have been in the room before I arrived, I received the response of "what do you need one for, you don't even have enough hair" and upon check out with the same front desk rep, did not receive a thank you or did you enjoy your stay after he handed me my receipt, however, he did pause his conversation with another staff member to hand it to me and carry on with his conversation.”

Apr 16, 2008 by Jonathan from Cape Elizabeth, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful rooms, lobby, pool/Jacuzzi.
• No inexpensive restaurants.

“Excellent facility with beautiful rooms, convenient location. Very luxurious. Two thumbs up!”

Apr 15, 2008 by Patrick from Los Angeles, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very nice center-atrium property, gracious location.
• Too loud in places, weekend event happening.

“Nice.”