User Reviews for Four Points Miami Beach

Research User Reviews for Four Points Miami Beach (1-20 of 87)

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Sep 22, 2009 by Rebecca from Odenton,MD
Overall Rating: 10

• Loved the location.

“Very clean and friendly service.”

Jul 17, 2009 by Donatas from Atlanta,GA
Overall Rating: 6

“Valet took 15 minutes on average to get a car (26$ a night). 3 elevators - 2 for guests, 1 for employees, employee one and one guest elevator were not working and staff was using last one, so guests were waiting 30 minutes for elevator or using stairs. Room faced construction which starts at 7 AM. At the pool sign said 2 towels per person, towels were in plastic bag and guy who gave em did not speak English at all and would not give more than 1 towel beach chairs are 10$ etc. Not the best experience overall.”

Sep 18, 2008 by Tina from Lawrenceville, NJ
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[1]

• The proximity to the ocean.
• Everything else.

“This one of the most appalling experiences that I have ever had. This hotel is loaded with mold. It took for ever to get my car. I doubt I will ever stay in a Sheraton again. An Awful Experience.”

Jul 24, 2008 by Mark from West Palm Beach, FL
Overall Rating: 7
Cleanliness:[4] • Staff:[9] • Location:[8]

• Close to the beach, nice pool and friendly staff.
• Elevators were very dirty for 2 days straight.

“Very nice hotel and in a nice location off the strip of South Beach. There is a beautiful beach a short walk from the pool and a nice view from the room. All in all it was a nice hotel except for the fact that there was a huge, I am talking a hundred if not more international teens there and that made the pool and the elevators a bit chaotic. The only real negative thing about the hotel I have to say is that the elevators were filthy dirty, as if no one had vacuumed them in days, but I guess it was probably because of the amount of kids running around, but it still should have been noticed by staff and cleaned up. Its not the most beautiful or modern in south beach but good for the money.”

Jul 13, 2008 by Madison
Overall Rating: 7

• The beds were comfortable.

“The hotel was alright. I would not stay there again.”

Jun 11, 2008 by Sanjay
Overall Rating: 7

• Great location and lobby.

“The staff was very helpful in every way - even let me use their computer in the office because their public computer was being used already. Would stay again!”

Jun 4, 2008 by Amanda from Orlando, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, convenient, on a world-class beach.
• Older fixtures in bathrooms.

“Friendly staff, beautiful lobby decor, many convenient amenities and wonderful location right on the beach. Will recommend to friends and family.”

May 23, 2008 by David from San Francisco, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Much better and on an upswing.
• Rooms are a bit small. Elevators slow. Need to avoid valet parking.

“Very comfy and much better. Great restaurant. Hotel right on the beach. Good pool, boardwalk, tiki bar fitness center pretty good. Avoid the valet parking and use the garage across the street in front and mention you are a guest. I was pleasantly surprised. Rooms are small though and the elevators are slow but are scheduled for repair. I think the chains trying to restore this hotel to a high standard. Enjoyed it!”

May 15, 2008 by Conchita from New Rochelle, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• They hotel had good looking male guest.
• It was far from Ocean Drive and South Beach. It's about 3 miles away from all the night life.

“The hotel was gorgeous inside and out. We fit five girls in one room. It was comfortable and spacious compared to other hotels that on South Beach. We enjoyed the gorgeous looking hotel guests. Parking cost more than the other hotels and the location is about 3 miles away from night life.”

May 14, 2008 by Sha from Maplewood, MN
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[6]

• The colors and the environment.
• The internet connection was extremely slow.

“This hotel is fairly good for vacation but for business wise, it might not be recommended due to its internet services that might have some effect on businesses.”

May 9, 2008 by Lisa from Surfside, FL
Overall Rating: 2
Cleanliness:[2] • Staff:[8] • Location:[6]

• Close to the beach.
• Dirtiness of room, room is in desperate need of updating. Things falling apart.

“The hotel staff was great and upgraded my room because of my status with Star wood. Everything in my room appeared to be from the 80s. The vents were falling out of the ceiling and contained much rust, the bathroom sink did not drain well, the floors were old and worn out. In the morning I realized there were many long black hairs in the tub/shower and on the shower curtain.”

May 9, 2008 by Rush from Jupiter, FL
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[9]

• On the beach, free coffee downstairs in the morning.
• Beds weren't great and rooms were junky.

“Needs a major renovation. Overall dumpy.”

May 7, 2008 by Aldo from Aurora, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Location.
• Elevators are old and slow, restaurant offers dinner style food only, valet parking takes 10 min or more.

“Great service, good overall.”

May 1, 2008 by Terry from Kenmore, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• Everything was adequate.
• Elevators.

“Overall it was a good fit. The walls and carpets need work but the staff was for the most part very helpful and pleasant. Rooms were cleaned early no real problems. Maybe more chairs at the pool.”

Apr 30, 2008 by Ann M. from Miami Beach, FL
Overall Rating: 7
Cleanliness:[2] • Staff:[8] • Location:[7]

• They need to hire someone to clean up around pool, common areas.

“Room was somewhat clean but old. Common areas (especially around the pool/grounds was littered and messy. Hot tub was full of chemicals and too strong to sit in. Loved being so close to the beach. I thought the staff was friendlier than expected. Over all it was a good experience.”

Feb 16, 2008 by Marina from West New York, NJ
Overall Rating: 6
Cleanliness:[4] • Staff:[9] • Location:[4]

• Friendly staff, but hotel itself is very old and far from any events and life.
• Breakfast is not included that for such a price is a shame, located in orthodox Jew area, should be mentioned.

“Staff is friendly, breakfast is good, but expensive, rooms and equipment in are very old, very far from attraction.”

Feb 11, 2008 by Gene from Powell, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location and service.
• Everything was excellent.

“Great quality, and amenities.”

Feb 4, 2008 by Barbara from Saginaw, MI
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[5]

• Location.
• Elevators didn't work, one person got stuck for 15 minutes. Fitness center felt unsafe and only one of the machines worked.

“I was not happy because of the elevators not working and the fitness center not properly equipped. For a three star hotel I would expect more. The bathroom was not clean and the cable kept going out.”

Feb 1, 2008 by Pete from Portland, OR
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[6]

• Nice lobby, pool.
• Too much construction nearby, no close restaurants.

“Has the appearance of being a very good hotel at one time, no old and needs remodeling. Elevators, TV signal quality and remote operation just awful. Called housekeeping to replace remote - after the 4th remote - we found one that worked intermittently! No or few services within walking distance - stores, restaurants, etc. Parking situation is bad. Nearby construction of hotels/roads may bode well for the future, but now just adds noise and congestion.”

Jan 31, 2008 by Sharlene from Layton, UT
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[6]

• Close to the airport.
• We did not get a King bed and they could not compensate us.

“It was average. Clean but a little run down.”

Jan 28, 2008 by Alex B. from Orlando, FL
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[5]

• The bed was comfortable.
• Pretty much my whole experience was horrible.

“I were given two doubles to sleep on instead of the King we requested-We were locked out of our room twice and had to go back downstairs and get new keys. The movies were "out of order" both nights.”

Jan 25, 2008 by Joe from Rierdale, NY
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[8]

• Location.
• Pillows smelled like smoke.

“Pillows smelled like smoke. Window did not close all the way and therefore room was windy.”

Nov 12, 2007 by Craig from Garden Grove, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[6]

• Walk to beach.
• Bad elevators.

“Upgrade elevators fix leaky faucets.”

Oct 30, 2007 by Elizabeth F. from Canton, GA
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[5]

• The hotel lobby, facilities, pool, restaurant were very nice. The breakfast buffet was pretty good with a variety of breakfast items.
• I did not like the room at all. It had a musty smell that indicates the hotel is older with the stucco walls and ceiling.

“If you don't mind musty rooms, then you will like this hotel, the bed was comfy and the hotel itself had a nice lobby, facilities, pool area and restaurant with good food.”

Oct 22, 2007 by Serkan from Islip, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• Friendly and helpful staff.
• Food in restaurant overpriced and not the greatest.

“Comfortable and clean room, friendly and very helpful staff. Food in restaurant was overpriced and the lunch and dinner not good. The breakfast buffet was very good. Room size was smaller that we had thought.”

Oct 21, 2007 by Kirk from Otis Orchards, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Small elevators.

“The four points hotel was very well located in the heart of south beach close top everything.”

Aug 29, 2007 by C from Miami, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Clean, convenient, and good breakfast. I loved the pool and beach area it was fun with great drinks.
• It wasn't Miami beach trendy. No stores walking distance.

“The hotel was clean and friendly. The pool and beach area were relaxing with great drinks. The rooms were typical hotel decor. It's not walking distance to any stores or restaurants.”

Aug 29, 2007 by Yb from Coral Springs, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was extremely pleasant.
• Rooms were a little small.

“This location is great. Rooms with ocean views are awesome. Staff, especially front desk, was very well trained and always willing to help.”

Aug 29, 2007 by Ryan from Philadelphia, PA
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[6]

• Location.
• Room quality, staff responsiveness, age of hotel.

“This hotel is really a very old 1950 hotel that has been given a quick face-lift by 4 points. The water pressure was horrid, the A/C barely worked, the vending facilities were broken (ice), and the staffs were completely ignorant about the Miami Beach area. Definitely not a 4 star hotel and not up to Sheraton's standards.”

Aug 27, 2007 by Dan from Santa Monica, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[6]

• Clean room.
• 25 blocks from Lincoln road and ocean drive.

“Clean rooms, the cheapest beer at the bar were $6, even for draft. The only complaint really is that it is 25 blocks from Lincoln road ($10 cab ride) and 30 blocks from ocean drive.”

Jul 10, 2007 by Diane from Houston, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• Art Deco Style.
• Lack of parking available. Vending machines not working.

“The view was awesome and compensated for the elevators that took forever to come. Also there is no parking available other then valet which cost $19 a day a bit steep for parking. I did enjoy the complimentary coffee in the morning it was delcious. It would have been nice to have the vending machines working so the kids could have some snacks. The hotel doesn't really have any nearby restaurants within walking distance and is surrounded with construction at neighboring hotels.”

Jun 10, 2007 by Lisa from Highland Village, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Great pool area and beach.
• Construction noise starting at 7:30 in the morning.

“The hotel was nice and what I expected for the price.”

May 9, 2007 by Rob from Davie, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[5]

• View.
• Room service.

“I would stay here again!”

Mar 8, 2007 by Frank from Toronto, ON CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Pool and access to beach were great.
• Guest rooms are starting to get a bit tired.

“Great location - right on Miami beach and the boardwalk. Hotel restaurant and room service were excellent. Guest rooms could use a fresh coat of paint and updating.”

Jan 8, 2007 by Maria from Miami Beach, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• I liked its location on the beach, the view, the pool and restaurant.
• It did not have entertainment during the evening and night.

“It is a good hotel to stay in Miami beach but not to have fun.”

Dec 23, 2006 by Debra from Mcneill, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean.
• Vending machines not supplied regularly.

“I found check in easy and quick. Room was clean. I was given room across from vending and ice machine. The room also had a view of a wall.”

Dec 21, 2006 by Wu from Waltham, MA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[5]

• Staffs are nice and friendly.
• Overall room facilities needs remodel.

“Room service required further improvement and the location just a bit far away from downtown, but public transportation also convenient to young traveler. As a conclusion, I'm willing to come again for next vacation.”

Dec 14, 2006 by Tyson from Clackamas, OR
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• It had a nice lobby area.
• Dirty shower, hallway, room and elevators.

“When we booked this hotel it was rated as 3 stars. However, when we arrived after a long cruise our room was not ready, and when we sat waiting for our room, they pushed the time back again and again. In the end we stayed in the lobby for two and a half hours. When we finally got to our room, it was dirty in the shower, in the hallways, in the elevator, and everywhere else I looked. We were very unhappy with this hotel...except for the lobby. Maybe we should have stayed in the lobby!”

Dec 8, 2006 by Tony from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great customer service. Very friendly.
• No lost and found.

“Everything and more than I expected from a 4 star yet only rated 3 stars never a problem late checkout if needed at 4 pm was almost like getting another day on them best hotel experience ever.”

Dec 7, 2006 by Stephanie from Portage, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Beautiful lobby, great pool, nice location on beach.
• Elevators very slow, bed only marginally comfortable.

“Great location for quiet. Not many restaurants in area, other than other hotels. Excellent pool & pool area. Room and lobby very attractive. Right on the beach, although water very rocky at this location. ”

Nov 24, 2006 by Dave
Overall Rating: 8

• Valet parking in process of building a garage.

“Right on the beach, clean nice room and nice lobby.”

Nov 13, 2006 by Donna from New York, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The open lobby area was inviting. Loved the staff.
• The room could have been cleaned and prepared better.

“I was very pleased overall with my stay. The location was great for me and the staff was attentive and friendly. I would stay there again in the future.”

Oct 5, 2006 by Felipe
Overall Rating: 8

“This is a good hotel to stay if you are in a business travel. There´s a lot of teen-youg people that is in Ocean Drive climate. If you want party, go ahead.”

Sep 7, 2006 by Sylvia from Norco, CA
Overall Rating: 4
Cleanliness:[10] • Staff:[2] • Location:[1]

• I liked my ocean view room.
• NA

“The first room I was given was disgusting. My window view of that room was a filthy roof top filled with green water and trash. The ocean view room I upgraded was nice my only complaint was the freezing A/C, I finally had to get up & stuff the A/C opening with paper since we still needed air because of the weather. I would never stay at this hotel again and would not recommend it to anyone.”

Sep 3, 2006 by Ruhi from Willingboro, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was nice, staff very friendly-enjoyable stay.
• Housekeeping.

“Excellent location, beautiful hotel, pleasant staff A+++++++.”

Aug 7, 2006 by Raymond from Miami, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good hotel for the price.
• A little older than expected.

“Good location, and just out of the heart of South Beach.”

Jul 26, 2006 by Brian from Waltham, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• The convenience of being right on the beach.
• We had to wait until 3:00PM to check in.

“This hotel, and hotel room, was much more than I expected. I knew it would have a great location (right on the beach), but the hotel room itself was perfect! We got a king sized bed, couch and mini-fridge. Also, our room overlooked the pool and the ocean, which we could see from our enormous patio. The hotel itself was clean and more upscale than I thought it would be a for three-star hotel. I would recommend it to anyone thinking of staying in the Miami Beach area!”

Jul 22, 2006 by Jean-Marie from Stamford, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very pleasant, great beach access, difficult parking.
• Expensive valet parking mandatory.

“Great location, great beach access, very nice lobby, pleasant room with bright tasteful colors. A very nice renovation job - elevators not working well though.”

Jul 14, 2006 by Levan from Miramar, FL
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[1]

• Can't give 1.
• Disrespect o f customer. privacy.

“Hotel loss or misplace my belongings that were in my refrigerator and room, when their wasn't suppose to be any going through my things and then they made no mention to try and resolve the situation as of yet.”

Jul 6, 2006 by Sherman from Santa Monica, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[2]

• It was on the beach.
• Not well located, very poor parking situation.

“The hotel is poorly located, it takes you 30 minutes to get your car from valet, and they charge $18 a day for it. The hotel isn't clean, the rooms are missing the specific amenities that the hotel promises in every room, everything from 'In room safes' to 'Complimentary bottled water'. Just a very poor hotel and not very well run.”