User Reviews for Wyndham Garden Laguardia Airport

Research User Reviews for Wyndham Garden Laguardia Airport (1-20 of 112)

• Add Your Own Review »

Feb 16, 2010 by Shawn from South Hill,VA
Overall Rating: 2

• The lobby was the best thing about it, but it was not great.
• The interior was ragged and rooms incredibly austere and unattractive.

“ I found this hotel to be quite disappointing! The website clearly paints a picture of a much better kept property. This hotel was severely worn and dated in it's decor. It gave the appearance of being cheap and sleazy, especially the rooms. I would never recommend this property to anyone for any reason.
”

Jan 13, 2010 by James from Vonore,TN
Overall Rating: 9

• Friendly hotel workers.
• Hidden surcharges on local phone calls.

“It was great for a one-night layover. Comfortable bed, only 1 of 3 pillows were soft. Didn't have full cable TV. Prices of movies too high.”

Dec 9, 2009 by Anonymous from Lakewood,OH
Overall Rating: 9

• Great location, great staff, good value for the money.
• A little noisy from being so close to the airport, but is well insulated.

“I would definitely recommend this hotel. It is not a 5 star hotel, but everything was great. It is so close to the airport, I walked! They have a nice free shuttle, too, that I used on the way back.”

Dec 4, 2009 by BL from Rochester,NY
Overall Rating: 10

• Staff was exceptionally accommodating and really went the extra mile.

“The rooms were clean and comfortable. The staff was really accommodated my needs as a layover traveler and I appreciated their help.”

Sep 8, 2009 by YuWei from Bolingbrook,IL
Overall Rating: 2

“The service is very bad in this hotel and room is not clean.”

Aug 2, 2009 by from Fishers,IN
Overall Rating: 5

• Check in was wonderful for the long lines due to cancellation.
• Carpet, decor, freeway noise (tower room), bathrooms were not clean.

“Great for one night due to flight cancellation. Rooms are in need of renovation, but the sheets and towels were clean and fresh.”

Feb 22, 2009 by Jessie from Kirkwood,NY
Overall Rating: 7

• Free wifi
• Other than the lobby everything looked old and dingy

“Lobby was beautiful, staff helpful. Room smelled like Puppy Breath and the halls looked like they could use a wipe down and lighting upgrade.”

Dec 21, 2008 by connie from Portage,MI
Overall Rating: 7

• Staff was excellent.
• Hallways and elevators need redecorating.

“The proximity to LaGuardia Airport is great. Can walk to US Air terminal. Front desk and shuttle drivers were great. The hallways, elevators and rooms need updating and re-decorating.”

Dec 10, 2008 by Ashfaq from Plainfield,IN
Overall Rating: 6

• Location was very convenient to LGA.
• The rooms were small and not very clean. The heater did not work properly.

“Good place to just sleep a few hours and get some rest.”

Dec 2, 2008 by Daniel from Orlando,FL
Overall Rating: 10

• The king bed in room was very comfortable.
• I
  wish it was close to the city.

“It was very charming and quiet. Nice comforatble bed and really good breakfast in the lobby restaurant. The staff was very helpful getting me to and from the city with directions on how to use public transport. I loved the free shuttle from LGA.”

Oct 14, 2008 by Ken
Overall Rating: 9

• The staff was friendly and helpful.
• Lack of good vending machines near rooms.

“The staff was excellent - they helped us with every question we had with respect to good restaurants, places to go, sites to see.”

Sep 1, 2008 by William
Overall Rating: 9

“Great location, nice, cozy rooms, little expensive to park car, average neighborhood, friendly staff of regular New Yorkers, I wish I could have stayed longer.”

Aug 7, 2008 by Jim from Santa Ana, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[1]

• The staff was completely professional and very help giving directions to the places I needed to go.
• The toilet clogged, the tub faucet leaked, and the sink was held together with clamps.

“The hotel was just what I expected. It was inexpensive. The room was clean but need some fixing. Mainly the toilet and the bathtub faucet. overall it was a decent place to stay.”

Aug 6, 2008 by Michelle from Perkins, OK
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[9]

• Hotel lobby was nice.
• Once past the elevators, the hotel was dirty looking.

“Lobby area was nice. The hallways looked very old and dingy. They could use a remodel, the rooms as well. I wouldn't recommend to family or business travelers. No class.”

Aug 5, 2008 by Dave from Loves Park, IL
Overall Rating: 5
Cleanliness:[9] • Staff:[6] • Location:[5]

• Easy to find.
• Shower didn't work well. Ended up taking semi-cold showers.

“Decent for cheap convenience to LaGuardia. Run down and many items in need of maintenance.”

Jul 29, 2008 by Priyanki from Nahsua, NH
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[2]

• Nothing!
• I did not like the fact that I had to pay an extra $18 for parking. The hotel room was extremely small and not worth the price.

“This hotel room was in a very unsafe location. The room that I stayed in was extremely small and the hotel was unattractive and old. The attendant the next morning asked me to pay $18 for parking, even though it was their own parking lot and the hotel wasn't even in proper New York City.”

Jul 28, 2008 by Annie from Cold Spring, MN
Overall Rating: 4
Cleanliness:[1] • Staff:[6] • Location:[5]

• Good bus connections to the city.
• Mold in room, poor wait staff.

“If you have to stay here, fine. Do not stay more than 1 night because it is very noisy and may be your mold allergies would not kick in within 24 hours.”

Jul 16, 2008 by Sarah from Brooklyn, NY
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[5]

• Very close to major highway.
• Not what I expected at all.

“I stayed at this hotel with my sister and the room was less than stellar. Room was very small; walls were grimy and kept in good condition. The toilet ended up clogging on us in the early morning and we had requested additional pillows and it never showed up. This hotel did not meet my expectations. Will not stay there again.”

Jul 14, 2008 by Don from Plant City, FL
Overall Rating: 6
Cleanliness:[7] • Staff:[7] •

• Staff helpful for people unfamiliar with the area.
• Beware using hotel limo service - undisclosed charge.

“This hotel's name says it all - it's a place to stay that is very convenient to La Guardia airport, but poorly placed for most other purposes. Staff was very helpful to out-of-towners seeking to navigate NYC's mass transit, and provided excellent service to and from the airport. Housekeeping staff was a little slow but competent and friendly. Room was clean and comfortable, but not fully equipped. Only black mark: We called for a cab, and instead got a hotel limo with undisclosed and inappropriately high charges.”

Jul 2, 2008 by Lance from Kansas City, MO
Overall Rating: 2
Cleanliness:[4] • Staff:[7] • Location:[7]

• Staff was great.
• The wall paper was peeling off the wall, rooms were very small.

“There is a reason that Wyndham (no great shakes on quality to begin with) dropped their name from this place. It is worn out, needs a complete rehab, and needs it fast. There is really no excuse for stains on the wall, is there?”

Jun 2, 2008 by James from Jacksonville, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Convenient.
• Wallpaper coming off the wall near the entry to my room.

“Some staff were very courteous. The shuttle to the airport was not often enough. Dinner was quite plain but of sufficient quantity. (very limited menu).”

May 12, 2008 by Joe from Covlessville, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff was friendly and helpful. The location was convenient for my needs.
• I was very pleased.

“I did not stay in Elmhurst. The staffs were very helpful. The front desk workers were very helpful in giving me the information I needed. The courtesy van driver went out of his way to take me to a bus stop so I could go to the Yankee game.”

Mar 26, 2008 by Jian from Arlington Heights, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Just in the airport zoon.
• Nosily to sleep, expensive restaurant.

“Will not go back.”

Mar 23, 2008 by Daisy W. from Florence, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Employees were professionals, housekeeping was great.
• No business center there.

“I would not stay there again I enjoyed the DoubleTree better.”

Mar 19, 2008 by Lea from Frisco, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[4]

• The bed and pillows was very comfortable. The staff was friendly.
• There was some building aging to walls and ceilings that needed repair.

“Nice room for the price. Comfortable. Not the best location but very close to the airport.”

Mar 1, 2008 by Jackie from Nwe Iberia, LA
Overall Rating: 2
Cleanliness:[10] • Staff:[1] • Location:[5]

• It was clean.
• When they tried to charge me additional fees, and lock me out the room.

“The hotel was nice, but I didn't like what was done to me after I had a long day, and wanted to get some sleep. They locked me out my room saying I owe more money. Later the problem was fixed, but it made me really mad.”

Jan 5, 2008 by Rashida from Washington, DC
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[5]

• Good price for New York not too far from the city.
• It was unattractive and dark.

“Upon check in the front desk clerk talked on the phone the entire time she was checking us in. It seems as if she was on a personal call. There was a dirty tray in the hallway the day we checked in, it was still there the day we checked out. Which was a real eyesore since it was the first room you see when you get off of the elevator.”

Jan 3, 2008 by Kay from Grand Forks, ND
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• NA.

“No tooth brush was in the rooms. I went downstairs to ask if they had any spares. They said no they gave them all out last week.”

Jan 2, 2008 by John from Grafton, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Easy access to airport, shear stadium, and fiends in queens.
• Shower water pressure was not strong. $18 per day parking fee.

“With easy access for travelers from new England, the Wenham is located minutes from LaGuardia airport, shear stadium, and locations in queens. Easy on/off highways to Manhattan also. The hotel has a personable and professional staff. My room was clean and spacious. Even though it was new year's weekend, the hotel and my room were quiet.”

Oct 30, 2007 by Carey from Goshen, CT
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[6]

• Good beds.
• Price of parking on the premises.

“Could use a slight refurbishment but overall very good.”

Oct 30, 2007 by Hannah from Grandview Heights, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• They had nice soap.
• Everything was not up to par.

“Looks can be deceiving. I definitely did not feel I got what I paid for. I would not stay at this hotel again.”

Oct 25, 2007 by Paul from Morehead City, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Nice, friendly staff.
• Nothing really strikes me.

“Nice place to stay if you are a tourist, just looking for a place to crash after walking around Manhattan all day. They do have a small restaurant and bar, and the food was pretty good. The staff was great. I was a little scared by the other comments, but was pleasantly surprised. I recommend it for a safe sleep facility.”

Jul 12, 2007 by None O. from Northport, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] •

• Nothing.
• The staff was unorganized, unfriendly and not at all helpful, and the room smelled of mildew and old cheese.

“My reservation was misplaced by one of their incompetent workers, and I had to pay for 1 extra night even though I told them that I had my reservation on email. So when I printed my confirmation, they had to refund me for the 2 nights that were not even necessary to charge in the first place would they have listened to me. I will not recommend this hotel to my worst enemy. Terrible service. A shame to all Wyndham hotels.”

Jun 26, 2007 by Jeremy from Dallas, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

• Location.
• Proximity of nearest shops and restaurants.

“It is a very convenient location at a great price. The airport shuttle is excellent, and the friendly, informative driver was a credit to the hotel.”

Jun 22, 2007 by Scott from Park Ridge, IL
Overall Rating: 4
Cleanliness:[4] • Staff:[10] • Location:[7]

• Very quick and knowledgeable front desk help.
• Room smelled like stale smoke from cigarettes.

“This hotel is old and warns. It is not a place to want to stay at. It is a place just to bunk down at best. Good thing I am an early riser.”

Jun 15, 2007 by Michael from Coraopolis, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Friendly staff.
• Out of the way from attractions.

“The staff was very courteous when asked questions. The room was cleaned and the bed was made daily to instruction. It was a minor nuisance overall when it came to getting to the public transportation, but it's New York so that is to be expected. Overall this was a great place to stay”

Apr 20, 2007 by Gabrielle from Crofton, MD
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• I had a problem with my bill they fixed it.
• They charged my room and I didn¿t buy anything. $ 4 parking.

“I was cool. ”

Apr 11, 2007 by Saundra from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• It was convenient to the airport, with transportation provided free.
• There was nothing I didn't like.

“The room was clean and comfortable. The staff was quite nice and efficient.”

Mar 29, 2007 by Jeff from Columbus, OH
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[5]

• The lobby was nice. It didn¿t smell as bad as the second floor where our room was.
• Stained carpets, bad smells, rooms hot as saunas, opening windows since a/c didn¿t work. Hotel rooms out of the 60's.

“It was a terrible stay for my family and me. The rooms look like they haven¿t been updated in decades. The hallways smelled like curry or Asian food. Stains all over the carpet that looked like feces stains. When I called the desk about the a/c not working they told me that the heat stays on till 4/18 because they are on a budget and that if you want cooler air to "open a window". Of course by doing this the noise from the freeway and the airport is unbearable. I would not recommend this hotel to anyone. They promote themselves as a 2.5 stars but I would rate this dive of a hotel as a 1 star and that¿s being very generous.”

Mar 18, 2007 by Colin from Cincinnati, OH
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[7]

• The staff is good. I had a problem and they resolved it my satisfaction.
• Some rooms need maintenance and paint.

“Good value. Practical location.”

Mar 13, 2007 by Jc from Tampa, FL
Overall Rating: 4
Staff:[5] • Location:[2]

• Nothing.
• Everything.

“Bad location, expensive restaurant, so-so room, shuttle bus always not on time. It should be labeled as a motel.”

Mar 11, 2007 by Tim from Detroit, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Ease of access, convenient.
• Darn room heating units.

“Right fit at right time.”

Mar 7, 2007 by Michelle from Charlotte, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• The staff was very friendly and flexible and the hotel was very close to the airport.
• The building is under construction and there were cracks in the ceiling and walls.

“Overall it was Ok, nothing special. It looks like it would look much nicer once the construction is completed.”

Mar 4, 2007 by John from Suwanee, GA
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[7]

• Convenient to airport.
• Hotel was worn and in need of updating.

“Great location but in need of updating and better staff training. Decent price but better options may be available in the area.”

Feb 26, 2007 by Michelle from Castle Rock, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was so nice, they made several accommodations for me.

“The hotel was nice but it was the staff, in all the hotels I have stayed at, I¿ve never met such nice staff as was at this hotel.”

Feb 21, 2007 by Diane from Lafayette, CO
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[7]

• Excellent location.
• Rooms are poorly maintained.

“The rooms are poorly maintained, small, with dated style and few amenities. I was grateful to get a room at all because I was caught in the Feb 1.”

Jan 28, 2007 by Zee from Falls Church, VA
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[5]

• Location.
• Parking fee/receptionist at front desk giving her cell no. To single men and acting like a.

“Not a 2.5 star hotel. Rating should be 2 stars with hidden parking expense.”

Jan 16, 2007 by Maureen from Madison, WI
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[10]

• Close to airport.
• Room was dingy. Torn wallpaper, broken tile in bathroom. Lobby was nice though and friendly staff. Room was quiet which was most important.

“Close to airport. Hotel could use some updating, but was clean and quiet. Staff was friendly, shuttle to airport was prompt.”

Dec 29, 2006 by Dong J. from Troy, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Good location.
• Old mattress.

“Nice location close from lag airport but they need change the mattress.”

Dec 19, 2006 by Tony from Staten Island, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It met all expectations.
• Nothing.

“Met all expectation.”