Research User Reviews for Wyndham Garden Laguardia Airport (21-40 of 110)
Mar 26, 2008 by
Jian from Arlington Heights, IL
Overall Rating:
7
Cleanliness:[7] •
Staff:[8] •
Location:[8]
- Just in the airport zoon.
- Nosily to sleep, expensive restaurant.
“Will not go back.”
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Mar 23, 2008 by
Daisy W. from Florence, SC
Overall Rating:
8
Cleanliness:[8] •
Staff:[8] •
Location:[6]
- Employees were professionals, housekeeping was great.
- No business center there.
“I would not stay there again I enjoyed the DoubleTree better.”
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Mar 19, 2008 by
Lea from Frisco, TX
Overall Rating:
8
Cleanliness:[8] •
Staff:[9] •
Location:[4]
- The bed and pillows was very comfortable. The staff was friendly.
- There was some building aging to walls and ceilings that needed repair.
“Nice room for the price. Comfortable. Not the best location but very close to the airport.”
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Mar 1, 2008 by
Jackie from Nwe Iberia, LA
Overall Rating:
2
Cleanliness:[10] •
Staff:[1] •
Location:[5]
- It was clean.
- When they tried to charge me additional fees, and lock me out the room.
“The hotel was nice, but I didn't like what was done to me after I had a long day, and wanted to get some sleep. They locked me out my room saying I owe more money. Later the problem was fixed, but it made me really mad.”
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Jan 5, 2008 by
Rashida from Washington, DC
Overall Rating:
4
Cleanliness:[4] •
Staff:[4] •
Location:[5]
- Good price for New York not too far from the city.
- It was unattractive and dark.
“Upon check in the front desk clerk talked on the phone the entire time she was checking us in. It seems as if she was on a personal call. There was a dirty tray in the hallway the day we checked in, it was still there the day we checked out. Which was a real eyesore since it was the first room you see when you get off of the elevator.”
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Jan 3, 2008 by
Kay from Grand Forks, ND
Overall Rating:
1
Cleanliness:[1] •
Staff:[1] •
Location:[1]
“No tooth brush was in the rooms. I went downstairs to ask if they had any spares. They said no they gave them all out last week.”
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Jan 2, 2008 by
John from Grafton, MA
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
- Easy access to airport, shear stadium, and fiends in queens.
- Shower water pressure was not strong. $18 per day parking fee.
“With easy access for travelers from new England, the Wenham is located minutes from LaGuardia airport, shear stadium, and locations in queens. Easy on/off highways to Manhattan also. The hotel has a personable and professional staff. My room was clean and spacious. Even though it was new year's weekend, the hotel and my room were quiet.”
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Oct 30, 2007 by
Carey from Goshen, CT
Overall Rating:
6
Cleanliness:[5] •
Staff:[6] •
Location:[6]
- Good beds.
- Price of parking on the premises.
“Could use a slight refurbishment but overall very good.”
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Oct 30, 2007 by
Hannah from Grandview Heights, OH
Overall Rating:
1
Cleanliness:[1] •
Staff:[1] •
Location:[4]
- They had nice soap.
- Everything was not up to par.
“Looks can be deceiving. I definitely did not feel I got what I paid for. I would not stay at this hotel again.”
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Oct 25, 2007 by
Paul from Morehead City, NC
Overall Rating:
8
Cleanliness:[8] •
Staff:[9] •
Location:[7]
- Nice, friendly staff.
- Nothing really strikes me.
“Nice place to stay if you are a tourist, just looking for a place to crash after walking around Manhattan all day. They do have a small restaurant and bar, and the food was pretty good. The staff was great. I was a little scared by the other comments, but was pleasantly surprised. I recommend it for a safe sleep facility.”
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Jul 12, 2007 by
None O. from Northport, NY
Overall Rating:
1
Cleanliness:[1] •
Staff:[1] •
- Nothing.
- The staff was unorganized, unfriendly and not at all helpful, and the room smelled of mildew and old cheese.
“My reservation was misplaced by one of their incompetent workers, and I had to pay for 1 extra night even though I told them that I had my reservation on email. So when I printed my confirmation, they had to refund me for the 2 nights that were not even necessary to charge in the first place would they have listened to me. I will not recommend this hotel to my worst enemy. Terrible service. A shame to all Wyndham hotels.”
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Jun 26, 2007 by
Jeremy from Dallas, TX
Overall Rating:
8
Cleanliness:[7] •
Staff:[10] •
Location:[10]
- Location.
- Proximity of nearest shops and restaurants.
“It is a very convenient location at a great price. The airport shuttle is excellent, and the friendly, informative driver was a credit to the hotel.”
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Jun 22, 2007 by
Scott from Park Ridge, IL
Overall Rating:
4
Cleanliness:[4] •
Staff:[10] •
Location:[7]
- Very quick and knowledgeable front desk help.
- Room smelled like stale smoke from cigarettes.
“This hotel is old and warns. It is not a place to want to stay at. It is a place just to bunk down at best. Good thing I am an early riser.”
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Jun 15, 2007 by
Michael from Coraopolis, PA
Overall Rating:
8
Cleanliness:[8] •
Staff:[9] •
Location:[6]
- Friendly staff.
- Out of the way from attractions.
“The staff was very courteous when asked questions. The room was cleaned and the bed was made daily to instruction. It was a minor nuisance overall when it came to getting to the public transportation, but it's New York so that is to be expected. Overall this was a great place to stay”
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Apr 20, 2007 by
Gabrielle from Crofton, MD
Overall Rating:
7
Cleanliness:[8] •
Staff:[7] •
Location:[6]
- I had a problem with my bill they fixed it.
- They charged my room and I didn¿t buy anything. $ 4 parking.
“I was cool. ”
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Apr 11, 2007 by
Saundra from Baton Rouge, LA
Overall Rating:
10
Cleanliness:[9] •
Staff:[10] •
Location:[10]
- It was convenient to the airport, with transportation provided free.
- There was nothing I didn't like.
“The room was clean and comfortable. The staff was quite nice and efficient.”
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Mar 29, 2007 by
Jeff from Columbus, OH
Overall Rating:
2
Cleanliness:[1] •
Staff:[2] •
Location:[5]
- The lobby was nice. It didn¿t smell as bad as the second floor where our room was.
- Stained carpets, bad smells, rooms hot as saunas, opening windows since a/c didn¿t work. Hotel rooms out of the 60's.
“It was a terrible stay for my family and me. The rooms look like they haven¿t been updated in decades. The hallways smelled like curry or Asian food. Stains all over the carpet that looked like feces stains. When I called the desk about the a/c not working they told me that the heat stays on till 4/18 because they are on a budget and that if you want cooler air to "open a window". Of course by doing this the noise from the freeway and the airport is unbearable. I would not recommend this hotel to anyone. They promote themselves as a 2.5 stars but I would rate this dive of a hotel as a 1 star and that¿s being very generous.”
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Mar 18, 2007 by
Colin from Cincinnati, OH
Overall Rating:
7
Cleanliness:[4] •
Staff:[8] •
Location:[7]
- The staff is good. I had a problem and they resolved it my satisfaction.
- Some rooms need maintenance and paint.
“Good value. Practical location.”
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Mar 13, 2007 by
Jc from Tampa, FL
Overall Rating:
4
Staff:[5] •
Location:[2]
“Bad location, expensive restaurant, so-so room, shuttle bus always not on time. It should be labeled as a motel.”
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Mar 11, 2007 by
Tim from Detroit, MI
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Ease of access, convenient.
- Darn room heating units.
“Right fit at right time.”
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Mar 7, 2007 by
Michelle from Charlotte, NC
Overall Rating:
7
Cleanliness:[8] •
Staff:[7] •
Location:[9]
- The staff was very friendly and flexible and the hotel was very close to the airport.
- The building is under construction and there were cracks in the ceiling and walls.
“Overall it was Ok, nothing special. It looks like it would look much nicer once the construction is completed.”
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Mar 4, 2007 by
John from Suwanee, GA
Overall Rating:
4
Cleanliness:[4] •
Staff:[4] •
Location:[7]
- Convenient to airport.
- Hotel was worn and in need of updating.
“Great location but in need of updating and better staff training. Decent price but better options may be available in the area.”
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Feb 26, 2007 by
Michelle from Castle Rock, CO
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- The staff was so nice, they made several accommodations for me.
“The hotel was nice but it was the staff, in all the hotels I have stayed at, I¿ve never met such nice staff as was at this hotel.”
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Feb 21, 2007 by
Diane from Lafayette, CO
Overall Rating:
5
Cleanliness:[5] •
Staff:[7] •
Location:[7]
- Excellent location.
- Rooms are poorly maintained.
“The rooms are poorly maintained, small, with dated style and few amenities. I was grateful to get a room at all because I was caught in the Feb 1.”
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Jan 28, 2007 by
Zee from Falls Church, VA
Overall Rating:
2
Cleanliness:[2] •
Staff:[1] •
Location:[5]
- Location.
- Parking fee/receptionist at front desk giving her cell no. To single men and acting like a.
“Not a 2.5 star hotel. Rating should be 2 stars with hidden parking expense.”
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Jan 16, 2007 by
Maureen from Madison, WI
Overall Rating:
6
Cleanliness:[7] •
Staff:[8] •
Location:[10]
- Close to airport.
- Room was dingy. Torn wallpaper, broken tile in bathroom. Lobby was nice though and friendly staff. Room was quiet which was most important.
“Close to airport. Hotel could use some updating, but was clean and quiet. Staff was friendly, shuttle to airport was prompt.”
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Dec 29, 2006 by
Dong J. from Troy, MI
Overall Rating:
7
Cleanliness:[7] •
Staff:[7] •
Location:[8]
- Good location.
- Old mattress.
“Nice location close from lag airport but they need change the mattress.”
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Dec 19, 2006 by
Tony from Staten Island, NY
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
- It met all expectations.
- Nothing.
“Met all expectation.”
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Dec 13, 2006 by
Nancy from Greenville, SC
Overall Rating:
8
Cleanliness:[8] •
Staff:[7] •
Location:[8]
- The staff was friendly, and wanted to please.
- The hotel had an "old" smell and the rooms were small.
“I would stay here again but it was not as nice as two of the hotels next door.”
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Dec 6, 2006 by
Aaron from San Antonio, TX
Overall Rating:
2
Cleanliness:[5] •
Staff:[1] •
Location:[8]
- Great location. Bartender was cool.
- Surly, unfriendly staff. Terrible food.
“Decent accommodations. Better than sleeping in a bus station. Stay away from the hotel restaurant.”
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Nov 15, 2006 by
Don from Flower Mound, TX
Overall Rating:
8
Cleanliness:[9] •
Staff:[7] •
- Free lag shuttle!
- Nothing.
“Great location, if you want to stay by lag. Not many options for eating. However, the free hotel shuttle will take you to locations within 5 miles; and come to pick you up!”
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Nov 15, 2006 by
Erik from Grahamsville, NY
Overall Rating:
3
Cleanliness:[1] •
Staff:[1] •
Location:[8]
- Good location.
- All the employees I spoke to had broken-English. Very hard to communicate with.
“Good location of hotel. The room smelled like a skunk was in there. I attempted to switch rooms but it was very difficult to explain to employees that barely spoke English. I gave up and found a can of air freshener in the maid closet. It got me through the night.”
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Nov 2, 2006 by
Melissa from Lake Worth, FL
Overall Rating:
4
Cleanliness:[5] •
Staff:[4] •
Location:[6]
- Convenient to airport with free shuttle.
- Area surrounding hotel.
“Convenient to airport This hotel is a two star I much prefer 3 star and up.”
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Nov 1, 2006 by
Karen from Cornwall, NY
Overall Rating:
7
Cleanliness:[8] •
Staff:[7] •
Location:[7]
- Hotel was in a convenient location.
- Hotel needs an outside paint job; paint is peeling off building in back.
“Room was comfortable and spacious. They charge 15 dollars to park at hotel. Bathroom had mold around caulk. Hotel had very noisy heating and air unit meant to drown out airplane noise.”
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Oct 17, 2006 by
Brian from Gibsonton, FL
Overall Rating:
8
Cleanliness:[8] •
Staff:[8] •
Location:[10]
- I liked it's location to the airport.
- I did not like being in a smoking room.
“It is pretty comfortable. The staff was pretty courteous. Rooms are old but adequate.”
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Sep 28, 2006 by
Melinda from Hampton, VA
Overall Rating:
8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
- Clean rooms, nice staff.
- Our room was very close to a very busy and loud high highway.
“Near La Guardia and has easy access to Triboro Bridge into Manhattan The airport noise was nothing compared to the highway noise, however. Ask for a room on the other side of the hotel. Room service was fast and efficient. The rooms were clean and the staff was friendly.”
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Sep 26, 2006 by
Hope from Chesapeake, VA
Overall Rating:
9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
- This hotel was clean in a central and convenient location, with a courteous and helpful staff.
- The restaurant in the hotel was a little pricey for the quality of food served.
“Overall my stay was pleasant. I would stay there again, particularly when I use LaGuardia Airport. It is across the pkwy. The staff was very helpful and when I called for directions from the airport to the hotel they sent a driver in 5 min to pick me up. The room was clean, had wireless services and was just right for my stay. Rooms a little small for family travel and right near highway, which you can hear at night.. but all in all it was pleasant.”
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Sep 20, 2006 by
Amanda from Ardmore, PA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[7]
- Staff.
- Not a lot of room in bedrooms.
“It was very clean! The staff was extremely nice. But I feel I should have gotten it at a cheaper rate based on location and facilities.”
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Sep 5, 2006 by
Jim from Louisville, KY
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[8]
- Staff and Restaurant.
- No pool or spa or sauna.
“Staff very cordial and helpful. Hotel does not have pool, spa, or sauna. Very near airport with convenient settle service. Not near subway stop.”
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Aug 26, 2006 by
Cecilia from Danbury, CT
Overall Rating:
8
Cleanliness:[9] •
Staff:[10] •
Location:[10]
- Helpfulness of the front desk people. Car service availability during times when the airport shuttle is not yet available.
- Room we stayed need some update.
“My husband & I stayed overnight in this hotel for our early flight out of LaGuardia. Overall, our experience was ok. The front desk and customer service is very good. However, we do think that the rooms need updates. They also need to address the noise level. Its proximity to both the airport and Grand Central Parkway does not add up to a quiet and relaxing sleep. We were constantly awakened by either the sound of cars or planes. If you are looking for a place to stay when traveling out of LGA, you can consider this hotel as long as you bring along some noise canceling earphones.”
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Aug 24, 2006 by
Emily from Parkville, MD
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- Close to LGA but no airplane noise, very close to Shear Stadium.
- Don't use the mapping directions on their website to get there!
“We drove to the hotel - $15/night parking! The staff were super friendly and the room was nice. My one recommendation is to use Map-Quest or a real map to get there - directions we printed using the map program on their website got us within 10 blocks, but not there! We walked back to the hotel from Shea Stadium after the Mets game (using our map) - beautiful area!”
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Aug 3, 2006 by
Susan from Portland, ME
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[5]
- Nice restaurant and shuttle bus was available.
- Wasn't near Times Square and it was a hassle to take a shuttle bus to the airport and a city bus into the city.
“If we had known that it was such a hassle to get into the Times Square area we would have chosen something closer. When we arrived they didn't have two double beds for us, which is what we needed with two kids.”
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Jul 20, 2006 by
Sara from Pensacola, FL
Overall Rating:
2
Cleanliness:[6] •
Staff:[7] •
Location:[6]
- Quick, free shuttle to airport.
- Early morning dumpster work ruined chance of sleep.
“Everything about hotel fine EXCEPT for very key thing being that the noise created by the 1 a.m. and 3 a.m. dumpster emptying/replacement right outside my window kept me from getting good night's sleep, which was the whole point of me staying there as I had 6 a.m. flight out. This is major problem for the hotel; I wouldn't stay there again.”
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Jul 11, 2006 by
Joanna from Bradenton, FL
Overall Rating:
9
Cleanliness:[9] •
Staff:[8] •
Location:[9]
- Very close to airport and easy to get to. Staff was very nice.
- Even though we had a nonsmoking room, the smell of smoke from the hall drifted into the room.
“The hotel seemed very clean, and the staff was very nice. Room was nice even though the smell of smoke drifted into the room from the hallway. The hallways were a little dark, but the room was nice. Breakfast was good, even though it took a while to get some service. We got a good deal.”
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Jun 24, 2006 by
Livia from Atlant, GA
Overall Rating:
5
Cleanliness:[10] •
Staff:[5] •
Location:[10]
- It is convenient to the airport and that's going if your doing an overnight stay. With a flight in the morning.
- The shuttle forgot to pick me up. They only a king beds in the smoking section, no non smoking king rooms.
“I felt a though the staff was not friendly at all. I had to call back several time to get a shuttle and they ask me to go to Air Tran shuttle pick-up area. The shuttle came and went right pass me. so I had to run and catch up with him at his next stop. Then upon entering the hotel the desk person said she had me down for 1 king smoking room, when I ask for non-smoking she said okay. The other lady whispered something in her ear and she then informed me that she only had double rooms in non-smoking.”
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Jun 22, 2006 by
Rena from Sunrise, FL
Overall Rating:
9
Cleanliness:[8] •
Staff:[8] •
Location:[7]
- Room was large and clean. Bed was comfortable.
- High Speed Internet in room: daily rates are from 3:00 p.m. to 3:00 p.m. instead of any 24 hr period. Inconvenient Also parking cost $15. It's free at other hotel.
“I was very upset when I got this hotel as I had read negative reviews in Trip Adviser and other Internet sites. They were false. The hotel was airy and did not stink of smoke. The room was large and clean. The service was very friendly. The A/C was fully functional. Room had a portable phone. Only 2 negatives, parking is not free unlike other area hotels and high speed Internet service in room is programmed from 3:00 p.m. To 3:00 p.m. rather than any 24 hour period. It was not convenient and cost more to use.”
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Jun 18, 2006 by
Steve from Galena, IL
Overall Rating:
5
Cleanliness:[10] •
Staff:[9] •
Location:[10]
- Friendly, large room.
- Not very handicap accessible: stairs at entrance, steep ramps.
“Adequate room, casual restaurant and bar, but not easily accessible.”
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Jun 15, 2006 by
Irving from Shaker Hts., OH
Overall Rating:
9
Cleanliness:[7] •
Staff:[10] •
Location:[9]
- Room was fine.
- Breakfast not included.
“Main virtue is closeness to LaGuardia.”
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Jun 9, 2006 by
Kurtis from Guaynabo, PR
Overall Rating:
9
Cleanliness:[9] •
Staff:[8] •
Location:[7]
- Good value, good location, comfy bed!
- Bathroom was small and odd-shaped. Bathtub needs replacing.
“This is a good choice for persons looking for easy access to LGA or JFK airports. La Guardia sits right across the Grand Central Parkway from the hotel. Staff was pleasant and efficient. My room was in an tower shaped similar to a stop sign, which meant the rooms were shaped like a pie slice. It was also a bit of a hike from the front desk to my room. The room itself was good-sized for a New York property, although the bathroom was a bit too cozy. I think it would be awkward with more than one person in the room. I found the room in good condition. The bed was especially comfortable, both the mattress and linens. I would not hesitate to make a return visit.”
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Jun 4, 2006 by
Ashish from Shaker Heights, OH
Overall Rating:
4
Cleanliness:[8] •
Staff:[8] •
Location:[8]
- Friendly staff.
- Inadequate TV channels, no breakfast available, no newspaper for 4 days.
“The Wyndham is conveniently located in the Queens, close to LaGuardia airport. Despite the proximity to the airport, the windows provide adequate sound insulation for decent night's sleep. The hotel came woefully short on the quality of the beds and pillows. The mattress was too soft for my liking and I invariably woke up with low back issues. The pillows were far too small and inadequate in number. The morning newspapers were not room delivered and were all but gone by 6am. The hotel does have any breakfast available. Parking is good-sized but overpriced at $15 a day by Queens standards. In this day and age, high speed Internet should not be priced at $10 per day and once bought, should be available for 24 hours. At the Wyndham, the Internet connection would automatically disconnect at 3.00pm, no matter when you bought the connection.”
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