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User Reviews for Radisson Hotel Salt Lake City Airport

Research 80 user reviews for Radisson Hotel Salt Lake City Airport.

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2177 West North Temple, Salt Lake City, UT

Research User Reviews for Radisson Hotel Salt Lake City Airport (1-20 of 80)

Average User Rating: 8.5
User Rating Score:8.5
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.0]
Based on 212 user ratings
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Oct 17, 2009 by Jeff from Alexandria,VA
Overall Rating: 7 User Rating Score: 7

“It was great, they had the Select Comfort Beds but having never slept on one, you need more than a night to figure out your sleep number so I did not sleep.”

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May 18, 2009 by Polly from Canberra
Overall Rating: 3 User Rating Score: 3
Cleanliness:[5] • Staff:[1] • Location:[5]

  • Shuttle to airport.
  • Front desk staff rude and uncaring.

“I stayed one night here; booked by internet we were informed none too politely that the suite we booked was not available so had to have a single room. The room was adequate; the sleep number beds sagged in the middle when made softer and were nowhere near as comfortable as my latex mattress at home. The hallways were dirty and dusty (renovations were taking place) and there was a vagrant wandering around who eventually took up part of the floor in the hallway. The worst thing about this hotel was the attitude of the front desk staff; I hardly think that yes is a suitable greeting for guests and no - one came to help two mature ladies with a huge pile of luggage so we ended up finding a trolley ourselves and pushing it up and down the ramps at the front. The older woman at the front desk was dressed so unsuitably I thought we might have dropped into a casino by mistake! The one friendly soul at the hotel was the shutle driver who was nice and very efficient and helpful.”

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Oct 12, 2008 by LY
Overall Rating: 7 User Rating Score: 7

  • The room was nice.
  • No indoor pool or continental breakfast.

“Not good if you have children who intend to swim in a pool. The pool was outside and covered and it was cold and rainy.

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Sep 14, 2008 by Judith from Louisville, KY
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[5] • Location:[9]

  • Gym available anytime.
  • Room smelled bad, like left over body odor for first night.

“Adequate with some nice amenities. Good coffee available for purchase, though free coffee in room. Noise level (at airport) disturbing - sound reduction not that great. Room was pleasing in appearance and had all basics covered - fridge, hair dryer, etc. Staff was quite variable - some very nice, others incompetent.”

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Sep 11, 2008 by Nancy from Vancouver, WA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great staff, bed, very quiet even though near airport.
  • Could have larger bathroom but overall very pleased.

“Shower and bed were great, staff very helpful. The only glitch was I seemed to be charged twice for my lunch. I am sure they will rectify that. Great value for the money.”

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Sep 3, 2008 by dale
Overall Rating: 7 User Rating Score: 7

“Nice hotel convenient to local area easy to get around.”

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Sep 3, 2008 by Curtis
Overall Rating: 7 User Rating Score: 7

  • The fitness room and pool were too
    small. I did not even use them.

“Easy commute into Salt Lake City. Nice Pizzeria, diner and bar across the street. The refrigerator in the room was very useful. Hooking up to the wireless internet was simple.”

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Sep 3, 2008 by Kelli from Longwood, FL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

  • Convenient to airport. Convenient to bus stop. The sleep bed.
  • Everything was great.

“The hotel was a great location, convenient to the airport. Would stay there again.”

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Aug 27, 2008 by Kendra from Pocatello, ID
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Wonder housekeeping staff and anemities.
  • Pool and rooms were a little outdated.

“We didn't have very good service at check-in, but the housekeeping staff and front desk staff after that were amazing. The hotel was a little outdated, but was kept up very well and we enjoyed all of it.”

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Aug 25, 2008 by Kathy from Springfield, VA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

  • Appreciated having a refrigerator and sink in the room.
  • The parking lot was under construction - only temporary.

“The hotel staff was very helpful and friendly. We were surprised that they offered a manager's cocktail party - very nice.”

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Aug 20, 2008 by Tyler from Idaho Falls, ID
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean and staff was very helpful, great place to stay.
  • Needs an indoor pool.

“Easy to get to, very clean and everything you need, dine in or delivery to the room, work out room, pool.”

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Aug 11, 2008 by Sherrie from Folsom, CA
Overall Rating: 0 User Rating Score: N/A
Cleanliness:[8] • Staff:[8] • Location:[6]

  • The beds were wonderful!
  • Construction going on.

“I really liked the hotel. It was pretty quiet considering there was construction going on. The rooms were beautiful.”

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Aug 5, 2008 by Nancy from Victoria, BC CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

  • The hostess was nice; we checked in early, room was great, room service excellent, friendly staff.
  • Keys didn't always, one elevator didn't work, renovations.

“The staff was friendly, but the hotel was under renovations, which we were not informed of prior to checking in. This was a little disappointing.”

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Aug 1, 2008 by Chuck from Idaho Falls, ID
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Location, in relation to airport and main routes to downtown SLC.
  • One of few hotel properties we know of with no complimentary breakfast.

“Attractive exterior, conveniently located to reach the SLC airport and/or an easy drive downtown. Our pleasant room was reasonably large with small fridge and outstanding select-a-firmness bed. As is true with too many hotels, lighting left much to be desired for shaving or make-up needs. Long-term off airport parking lot is just across the street, although hotel also offers shuttle.”

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Jul 30, 2008 by Kathleen from Granby, CT
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[5] • Location:[7]

  • Large, clean rooms.
  • The Sleep number beds are actually uncomfortable and the front desk staff could have been much friendlier/ more helpful. Hard to get luggage to room.

“For hotel accommodations that are both close to the airport and downtown attractions, this hotel fits the bill. The rooms are large and clean, though the sleep number beds leave a lot to be desired for comfort. Hotel front desk staff was not on par with a resort boasting this star rating either. There were no smiles or friendliness. We had to take the luggage ourselves from the parking lot, up the front set of stairs, across the front lobby to the elevator and up to the rooms. No direction was given as to room location or the location of amenities such as the weight room or pool. I was grateful for the large room size and cleanliness, but given the other drawbacks, I would not stay in this hotel again.”

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Jul 26, 2008 by Carol from Tempe, AZ
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

  • It was very close to the airport and since we arrived at night, this made it easier for us to find it since being in a strange area.
  • The only thing I can say is that the hotel seemed a bit dark and dreary in hallways. But it was an older establishment.

“Since we had never driven in Salt Lake City before and arrived at night, this was an easy to find hotel. It was also very comfortable and the staff was most accommodating.”

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Jul 20, 2008 by Aleta from Freehold, NJ
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location, lovely appearance, comfy beds.
  • Tiny toilet/shower.

“A very enjoyable stay in a finely appointed facility and a very convenient location. The staff was extremely helpful. The hotel far exceeded our expectations for the price and we were very pleased overall.”

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Jul 8, 2008 by Yolanda from Arlington, TX
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Manager's social.
  • Nothing.

“Great value. Convenient. Nice looking older hotel.”

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Jul 7, 2008 by Marilyn from Inkom, ID
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Location.
  • Getting old.

“Good location. A little short on check-in staff. Dark colors.”

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Jun 4, 2008 by Rob from Eagle, ID
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[4] • Location:[6]

  • Sleep number beds.
  • Aloof and jaded desk clerk.

“Overall the room was great. Average amenities and surrounding dining options although Ranchitas down the street has XLNT Mexican food.”

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Jun 4, 2008 by Chris from Colorado Springs, CO
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location.
  • Restaurant prices, hot tub under repair.

“Great location, easy on/off major highway, close to airport.”

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Jun 2, 2008 by Jonathan from Spring Creek, NV
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Speedy check-in and check-out.
  • Lobby elevator smelled like diesel fumes.

“Sleep number beds were very comfortable. Staff was friendly. Check-in/check-out process was quick and simple. Hotel is in a great location next to airport and is just a short drive to downtown. Hotel was clean and room was spacious. Would recommend to anyone.”

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Jun 2, 2008 by Joann from Rock Springs, WY
Overall Rating: 0 User Rating Score: N/A
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Clean convenient and friendly.
  • Bathroom was small.

“The room was clean. The staff was polite and event those who did not speak English well responded to greetings. The hotel was convenient to down town Salt Lake City.”

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Jun 1, 2008 by T from San Diego, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Price.
  • Green carpet in rooms.

“Great hotel for the money and in a good location.”

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May 31, 2008 by Kurt from Wisconsin Rapids, WI
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Close to Millionaire FBO.
  • No free breakfast.

“Great motel for the price.”

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May 21, 2008 by Carol from Grand Junction, CO
Overall Rating: 5 User Rating Score: 5
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Very clean/hot water was very hot.
  • Air conditioner did not work/nor sleep number bed.

“Good location near town and the airport. Room was nicely decorated/ lobby and restaurant beautiful. Water was actually hot for a shower or bath. The air-conditioning in the room did not work, had to sleep with windows open to traffic noise. One of the sleep number beds did not work. Other than these glitches-it was ok/not a 3-star.”

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May 20, 2008 by Shelly from Afton, WY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The decor was beautiful!
  • Noise from the nearby airport.

“This is a great hotel, especially if you need to be at the airport early the next morning. Perfect location for traveling out of SLC.”

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May 19, 2008 by Irene from Roosevelt, UT
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Free parking excellent staff.
  • No Continental Breakfast.

“Very nice hotel, excellent staff. I would highly recommend this property.”

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May 18, 2008 by Julie from Bakersfield, CA
Overall Rating: 1 User Rating Score: 1
Cleanliness:[7] • Staff:[4] • Location:[1]

  • Room were clean.
  • We were not told the air conditioning was not working when we checked in and it was a very uncomfortable, hot, sleepless night.

“The hotel was old but very clean and the sleep number beds very comfortable. It was a hot day in Salt Lake and the air-conditioning didn't work in our room. We could not open the windows because our room faced the freeway. When we told the staff, they just dismissed it and said the air-conditioning didn't work. Needless to say, we spent a very sleepiness, hot night at the Radisson and I would not stay there again and would not recommend it to anyone.”

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May 16, 2008 by Barb from Newnan, GA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The room was huge.
  • The ice machine was two floors up or down the smoking hall.

“This hotel offers sleep number beds, wireless service and a nice work desk. The rooms are very clean and spacious and ours even offered a bar area. The hotel is close to the airport & Downtown but not so close you have a lot of noise. The outside of the hotel is very unique. The hotel staff is very friendly & helpful, I had trouble finding the ice machine the cleaning lady spoke Spanish only but saw the ice bucket in my hand & walked me to the ice machine.”

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May 15, 2008 by Marisa from Sandpoint, ID
Overall Rating: 7 User Rating Score: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Elegant looking.
  • Restaurant only had buffet for breakfast.

“Hotel was great but I was shocked to be charged 10.99 for a breakfast buffet that was of poor quality. I have many free continental hotel buffet breakfasts that were far superior to that. It was quite a shock to me. Also it was nice to try out the sleep number bed so that I could learn that it is not for me. even though I adjusted the sleep number it felt like I was sleeping on a blow up mattress. The hotel was very nice, but I few things could be changed.”

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May 13, 2008 by Tracie from Eagle, ID
Overall Rating: 3 User Rating Score: 3
Cleanliness:[5] • Staff:[8] • Location:[5]

  • Hotel shuttle arrived at the airport quickly after being called.
  • The hotel was extremely run down and is clearly a very old property. Beds are not comfortable.

“I was very disappointed in this hotel. It was extremely run down and clearly a very old property. Furniture was very dated and worn, the carpet even looked dated, and the beds were not comfortable (despite being sleep number beds.”

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May 12, 2008 by Douglas from Yakima, WA
Overall Rating: 2 User Rating Score: 2
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Very nice room. Very nice facilities.
  • AC was not working. Window would not open.

“Fix the AC or, at least tell me it was broken, when I checked in. Had to call and ask why room was 75-80 degrees.”

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May 7, 2008 by Linda from Ivins, UT
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Accommodations were wonderful, the staff was very friendly.
  • A/C in some of the rooms was not working properly.

“Excellent experience. I enjoyed my stay very well. The room was clean and comfortable, but the A/C was not working properly at the time. The staff was helpful be providing us fans. It was a great time for me and my family.”

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May 6, 2008 by Linda from Ivins, UT
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was very friendly and accommodating to our needs.
  • The A/C did not work well. Although the staff was great to help.

“The hotel was more than adequate to accommodate our large party. We had a great time visiting together, and having the room to do it. The rooms were very clean and comfortable. I especially enjoyed having the staircase as a backdrop for pictures with my family. The staff was helpful and friendly in getting us what we needed and to the airport on time. Overall, it was a great experience!”

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May 4, 2008 by Pamela from Haslett, MI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Select Comfort Beds, free internet & water, coffee in room!
  • Can't think of anything we didn't like.

“Nicest hotel I have stayed at any airport.”

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Apr 30, 2008 by William from Encinitas, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Public space and the rooms were very nice.
  • The snack store was just racks in the Lobby.

“Stunning entrance, very nice. We did not stay there long enough to utilizes everything.”

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Apr 29, 2008 by Cassie from Rigby, ID
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

  • I loved the select comfort bed. I have never slept so good in a hotel.
  • Lack of amenities.

“This was a quick trip and the hotel met the purpose for me. I loved the sleep number bed. This was the highlight of the hotel. I slept better in it than I do my own bed. Would recommend this hotel for people without children.”

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Apr 29, 2008 by Cristine from Lander, WY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Convenient location for Downtown and the airport.
  • Traffic noise if staying on south side of hotel next to freeway.

“We really enjoyed our 1 night stay; the hotel was conveniently located near Downtown and the airport which made getting around very easy.”

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Apr 28, 2008 by Darrell from Cokeville, WY
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Nice rooms and close and convenient for my work day.
  • The pay for view movies load automatic, it does not ask you yes or know as to if you want to purchase them.

“Overall very nice.”

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Apr 27, 2008 by Rick from Colorado Springs, CO
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

  • Very convenient to my business.
  • Bathroom door blocked the sink when open.

“Clean friendly hotel for business. Free internet and very convenient to the airport a plus.”

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Apr 27, 2008 by Denise from Idaho Falls, ID
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The atmosphere was nice. The restaurant food was good and the hotel personnel helpful.
  • The parking garage had very low ceilings.

“The hotel has some charm, starting at the front lobby, the winding staircase going up and the quaint restaurant.”

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Apr 16, 2008 by Eric from Fountain Hills, AZ
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Location.
  • Noise, rooms need upgrade.

“Average hotel, old furniture.”

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Apr 15, 2008 by Leah from Rock Springs, WY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was beautiful!
  • I did not like that I couldn't leave my vehicle while flying out.

“The hotel was great, but I would have loved to leave my vehicle there while on my trip. I had to park it elsewhere, a bit of an inconvenience, but otherwise, it was great!”

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Apr 10, 2008 by Cathy from Louisville, KY
Overall Rating: 7 User Rating Score: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

  • Bedding was high quality.
  • Check in personnel did not know how to access my Radisson account.

“Convenient location to airport and downtown. Room was clean and comfortable with wet bar addition.”

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Apr 9, 2008 by Tina from Pasadena, TX
Overall Rating: 5 User Rating Score: 5
Cleanliness:[9] • Staff:[7] • Location:[8]

  • The hotel was very close to the airport.
  • The air conditioner did not work properly.

“Overall the hotel was clean and was very close to the airport. However, while the temperature outside was mid 70's, the temperature inside my hotel room was high 80's and my air conditioner did not work properly. After having the maintenance come to my room, and basically telling me all the rooms were like that, and there was nothing he could do but open my window and put a box fan in it, I had to settle for that. The hotel is in front of a highway, so I had to sleep with a box fan propped in my open window listening to loud cars rushing by on the freeway. Other than that, everything was fine. Front desk staff was somewhat friendly, but the housekeepers and maintenance were the most helpful.”

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Apr 8, 2008 by Danna from Tooele, UT
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[2] • Location:[5]

  • The room seemed clean and the hotel was nice.
  • The concierge was useless. He couldn't do anything without help. Hot tub was lukewarm and no jets.

“Overall a good place to stay. The rooms were spacious and clean. The bed was fairly comfortable for a hotel bed. The hot tub wasn't hot and the jets weren't working. We enjoyed our stay.”

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Apr 6, 2008 by Eric from Pocatello, ID
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

  • It was close to the airport and very clean.
  • I did not like the sleep number bed.

“This hotel was very nice and very close to the airport which was a plus since my plane left so early in the morning. The only drawback is that it was not too close to anything else. We had to drive a bit to go to dinner. Otherwise the hotel was great.”

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Apr 3, 2008 by Jeff from Tarpon Springs, FL
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

  • Rooms were large, very helpful for my husband, myself and our three daughters!
  • Old.

“Good hotel for a brief stay. Quick drive from airport.”

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Apr 1, 2008 by Gina from Chubbuck, ID
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Very pretty and elegant.
  • No indoor pool.

“Loved the old style of the hotel. Had lots of character unlike others, but was still updated. Rooms were wonderful and very roomy. Loved the beds!”

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