User Reviews for Four Points by Sheraton Wichita Airport

Research User Reviews for Four Points by Sheraton Wichita Airport (1-20 of 57)

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Oct 11, 2007 by Steve from Kearney, NE
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Front desk staff friendly.
• It almost felt like a "ghost hotel" due to not many customers staying there.

“The hotel was adequate.”

Jan 16, 2007 by Frank from West Seneca, NY
Overall Rating: 3
Cleanliness:[8] • Location:[8]

• Beds were very comfortable.
• No wireless internet service.

“Old hotel. Comfortable beds, great shower. Internet service in room did not work. Wasted a lot of time attempting to make it work to no avail.”

Jan 9, 2007 by Ray from Fort Morgan, CO
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[10]

• The hotel was clean, convenient, the staff were helpful and pleasant.
• We stayed 2 nights and the first night we ran out of hot water to take showers.

“I would recommend the hotel.”

Jan 1, 2007 by Denise from Plains, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Rooms were clean.
• Ease of finding entrance to building.

“The hotel is conveniently located to the Wichita airport. Close to shopping and dining.”

Dec 29, 2006 by Lynda from Reeds Spring, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• The decor of the rooms, and the friendly staff.
• Difficult to find the location even though you can see it from the highway.

“I found the front desk staff to be pleasant and answered all of my requests. King, non-smoking- first floor. Our room had been updated with new linens, window coverings, and bathroom sink and countertop. All were clean. Had a desk (and an office type chair), with internet access. I am familiar with the area but this hotel is hard to locate.”

Dec 19, 2006 by Loren from Lahoma, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, staff very helpful.
• Room a little close to bar noise.

“They met our needs expectations and we give thumbs up.”

Dec 9, 2006 by Tina from Belleville, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[6]

• The 2nd room was okay, big bed and toilet worked, no problems.
• The 1st room had 2 double beds, no room to move, toilet was broke upon arrival, but got fixed.

“Probably won't want to stay there again. Hotel was ok but not great.”

Dec 5, 2006 by Jim from Parsons, KS
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• Comfortable room, good location.
• Problems with no hot water, lack of enthusiasm by staff.

“But we would stay there again if the lower price is available.”

Nov 22, 2006 by Travis from Aspen, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Beds were comfortable.
• It was difficult to gee to the main highway nearby.

“N/a”

Nov 20, 2006 by Kyla
Overall Rating: 9

• Outdoor pool and hot tub?

“Hotel and staff was great. Would probally not stay there again due to no indoor pool area.”

Nov 2, 2006 by Rob from Vandalia, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• The price.
• No continental breakfast.

“It was a very nice and accommodating place to stay.”

Oct 31, 2006 by Connie from Manhattan, KS
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[10]

• The location of the hotel was perfect for us.
• The hotel was not as clean as you'd expect a Sheraton hotel to be.

“The location of this hotel was excellent and it looked like they had even recently remolded the lobby area and restaurant. However, the rooms were lacking. The carpet was filthy, there was mold in the shower, the shower floor required you to wear shower shoes in the shower and quite frankly the rooms were too small.”

Oct 30, 2006 by Wes from Meade, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• The room was well appointed.
• The lock on the door was broken and the exterior door did not lock.

“The hotel room and public areas are well appointed. It is not a hotel for families with young children. I was a little concerned with the security as one of the locks on the room door was broken and that I did not have to use my card to gain access inside the hotel.”

Oct 25, 2006 by Paul from Abilene, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Friendly staff.
• Inconvenient location. Hard to access.

“Smallish room but very clean. Attractive lobby.”

Oct 17, 2006 by Peggy from Tucson, AZ
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• Close to the airport.
• Hallways were very noisy.

“This hotel was great the only problem was that u can hear lots of voices in the hallway and thru the walls.”

Oct 16, 2006 by Brian from Kuttawa, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff was very courteous & the room was quiet & clean.
• N/A

“I was very pleased with the staff & the room, I was assigned a smoking room & asked to have it switched, the staff took care of that. I was very appreciative of there quick response to my situation.”

Oct 4, 2006 by Tammi from Gardner, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean. Nicely decorated rooms. Friendly staff.
• Would be better if the pool and hot tub were inside. It was closed for the season when we stayed there.

“This is a very clean, nicely decorated inn. The colors are cheery and the rooms are bright with comfy beds with extras like fluffy over sized pillows. The staff was nice and it was convenient having a restaurant and bar on site The courtyard is pretty. I would definitely recommend this place.”

Sep 19, 2006 by Terry from Langley, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[5]

• We were not impressed.
• Restaurant was not open.

“Rather a warn and shabby hotel and not easy to locate. Directions on the web site were wrong. Restaurant was closed with no explanation. TV did not work in the morning and so on!”

Sep 19, 2006 by Rod from Auburn, KS
Overall Rating: 6
Cleanliness:[7] • Staff:[2] • Location:[8]

• It was convenient for our needs, quick overnight stay, price right.
• Desk clerk never said two words to us. Toilet was stopped up.

“The Four Points Sheraton was fine for a very brief overnight stay. The desk clerk was unfriendly, had no customer service skills whatsoever, very unwelcome first impression. Room was ok, but the toilet was stopped up. Nice patio for coffee, but the sprinkler system sprayed directly on the seating area and covered the chairs and table with water. We checked in late, left early-it was OK for the 45 minutes we were awake in the room.”

Sep 15, 2006 by Terry from Liberal, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I loved their beds for comfort.
• The air conditioner seemed to freeze up after awhile.

“We enjoyed out stay at the 4 Points.”

Sep 13, 2006 by Susan from Greenville, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Private patio with chairs & table.
• AC did not work all that good, parking lot being repaired.

“Overall the hotel room was very nice. It was an older property but the rooms were well maintained, the beds comfortable. The parking lot which is in the process of being redone (it appeared) had lots of potholes. There was a good room service menu available for guests.”

Sep 11, 2006 by John from Holcomb, KS
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• It was clean, and a good value. Very close to major roads.
• None of the ice machines in our wing were working. Had to go to the front for drinks/ice.

“The front desk attendant was rather "unfriendly" but completed her tasks with satisfaction. I was VERY impressed with the hostess in the restaurant she was very helpful, generous, polite and pleasant. I was impressed with the cleanliness of the hallways and the room. Probably the most important to me was the fact that I walked in... my room was ready, I was registered and they were expecting me. When I left, it was a speedy check-out because everything was paid and taken care of. No hazels This is the first time I've used you and I will HIGHLY recommend you to all of my listeners.”

Sep 8, 2006 by Esta from Tucson, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room was kept very clean by maid service.
• Only one elevator to service this large hotel. Our room was not near the elevator.

“The hotel is huge, with only one elevator, which is just off the lobby and very inconvenient to those staying on the 2nd floor in the back wings. We did not use the restaurants, but understood from another guest the food was good. I did call down about the Sunday breakfast buffet and was told it would be serving, but when we got there a sign was on the door stating "no buffet, menu service only". The hotel was in good location for our needs. Our room was kept very clean. The Front Desk staff was very friendly and helpful.”

Sep 5, 2006 by Ernie from Pratt, KS
Overall Rating: 3
Cleanliness:[2] • Staff:[10] • Location:[9]

• The staff at the front desk was very helpful and friendly.
• How clean it was.

“We found a large number of hairs scattered in the bed of the first room we were given. The staff at the front desk was really friendly about it and gave us another room. While not as many we still found hair in the bed. I do not know if the hairs were from the cleaning staff or what. The rest of the room looked clean.”

Sep 4, 2006 by Brenda from Ponca City, OK
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• The beds were comfortable and the room was clean.
• The parking!

“Did not like where we needed to park the car. The room was clean, quiet and the bed was very comfy, the bathroom was clean but the workmanship of the remodeling was below par.”

Sep 1, 2006 by Troy from Wellington, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• the decor was superb. the service was helpful.
• The maintenance\ of the swimming area. some money needs spent on the hot tub. it was broke.

“Overall it was a nice stay. we would stay again. There needs to be some monies spent on the hot tub. We were very disappointed that it didn't work.”

Aug 29, 2006 by Kurt from San Antonio, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Comfortable room. Complimentary business center.
• Shabby outside appearance.

“Well, I was surprised to get this as I did not bid for a hotel in this part of town. My first impression when driving up is that it is a dump. But inside, the rooms are clean and up-to-date and I like the complimentary business center. The pot-holed parking lot lends the hotel an air of shabbiness that is off-putting as do bent screens on ground floor windows. It is not really near anything but the airport and a Sam's Club across the freeway.”

Aug 29, 2006 by Jan from Gainesville, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• Rooms very clean and comfortable. Pool area was great.
• Roofing repairs woke us up early. Hot tub not working.

“Other than difficult to get to the hotel ( and every other place in Wichita) the entire experience was great.”

Aug 27, 2006 by Kim from Meade, KS
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• The price.
• The location.

“It was okay, but really just an old hotel with a partial face lift. I liked that it had a pool. I also was in a quiet section of the hotel making it nice. My reservation could not be found when I got there, taking up time, but they worked things out.”

Aug 24, 2006 by Marcel from Manhattan, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel was clean and comfortable and the staff was friendly and courteous.
• It was a little tricky to get to.

“The hotel was clean and comfortable and the staff was friendly and courteous. It was a little tricky to get to.”

Aug 21, 2006 by Deb from Poway, CA
Overall Rating: 5
Cleanliness:[3] • Staff:[6] • Location:[4]

• Staff was pleasant.
• The facility is old. renovations attempt - but do not bring it to the level of a Sheraton.

“The value of my price was good - but this is NOT the quality of a Sheraton. Hotel was old, low ceilings, popcorn ceilings, housekeeping was lacking. However, it was not an unpleasant experience. Pragmatic from a 'place to crash' for the night POV.”

Aug 21, 2006 by Steven from Salina, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff and convenient location.
• Nothing

“The staff was friendly and helpful. The phone system had gone down, I had a very important meeting the next morning and needed my wakeup call. About 3 minutes after my wakeup call was supposed to be I heard a knock at my door, it was security waking me because the phone system had gone down, if not for that I would have been late. I had a successful meeting and landed a big account I had been after for quite a while, had it not been for that I could have been late. I appreciated the extra service, the staff at this hotel has always has been good but this was going the extra mile. Thank you for allowing me to book there.”

Aug 17, 2006 by Bruce from Olathe, KS
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[4]

• The rooms was clean and well kept.
• Parts of the hotel looked run down, missing base boards etc.

“The hotel had clean rooms and restaurants for the convenience of the traveler. Located off the beaten path but close to the airport and shopping.”

Aug 16, 2006 by Harvey from Carrollton, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great beds!
• Room service prices.

“Very nice and friendly for class of hotel.”

Aug 15, 2006 by Richard from Kansas City, MO
Overall Rating: 2
Cleanliness:[4] • Staff:[5] • Location:[8]

• The bed was quite excellent.
• I expect much more from a Sheraton Hotel. Not clean and not up-dated.

“The Sheraton Four Points at Wichita was a disappointment and was lacking in value. Either Sheraton must spend a good deal of money to fix this aging facility up, or the need to sell it and move on.”

Aug 14, 2006 by Larry from Blue Springs, MO
Overall Rating: 4
Cleanliness:[3] • Staff:[6] • Location:[4]

• Good Beds.
• Small Room, Worn out carpet, dirty carpet, No complementary breakfast. Charge for newspaper.

“Only positive was the king size bed. Small Room with worn out carpet and A/C that was difficult to adjust. Security locking of side doors not adequate and interior stairway landings were dark and an excellent hiding spot people with the wrong ideas. Would not recommend this to anyone with families or children.”

Aug 13, 2006 by Mark from Laredo, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• 24 hour a day business office with computers, Internet access and printing.
• The room was great, but bathroom in room could use remodeling.

“Pick up at the airport was good and friendly. Check in was easy. I got there early and my room wasn't ready so they gave me the first available. It appeared to be an older hotel that Ramada bought and remodeled well. The rooms were quite nice and the restaurant and bar seemed nice, though I didn't use them on this trip. It was quiet and near to the airport and within easy walking distant to a few restaurants. A young staff, but very friendly and efficient.”

Aug 11, 2006 by Adam from Benton, KS
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• Decent room, nice business center.
• No breakfast.

“Parking lot in ruins. felt uneasy is rear of hotel, not enough light, tall weeds. Rear security door was open 24 hours. Carpet in room was very worn. Tub had several chips out of it. Staff was friendly.”

Aug 9, 2006 by Cathleen from Rockwall, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Comfortable beds.
• Noisy air conditioner units.

“Difficult to access because of the freeway/access roads layout. Had to change rooms because of plumbing problems, but both rooms had plush beds & bedding. AC units went on & off all night, making noise whenever they did.”

Aug 5, 2006 by M from Ashland, KS
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[6]

• Nice atmosphere.
• Hotel was a little rundown and there were no towels available.

“Hotel was a little rundown and they could not provide towels upon request. AC was not efficient either. Atmosphere of facility was nice but I was a little disappointed for a Sheraton. They are usually top notch. This one was not quite up to standards.”

Aug 2, 2006 by Lisa from Chanute, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the deck right out the back and the swimming pool.
• It did not offer continental breakfast.

“I was very pleased with the service I received. I will be back again.”

Jul 28, 2006 by Ed from Louisburg, KS
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location and quality of bed.
• Some remodeling occurring.

“Great for business travelers.”

Jul 27, 2006 by Adam from Lincoln, NE
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• Sheets and bedding were nice.
• No breakfast!!

“Only thing they need is to have a breakfast and it would be great!”

Jul 26, 2006 by Dora from Blue Springs, MO
Overall Rating: 3
Cleanliness:[10] • Staff:[8] • Location:[9]

• The hotel was extremely clean.
• The food was cold.

“The food was awful, they grabbed my plate when I went to the restroom, Never refilled my drink.”

Jul 23, 2006 by Ed from Louisburg, KS
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• General location to airport.
• Parking lot is a bit run down, maybe a remodel happening?

“Perfect for business travel, close to the airport, in room coffee and nice bedding.”

Jul 23, 2006 by Sarah from Ponca City, OK
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• The beds are wonderful.
• The hotel is showing it's age a little, and the parking lot is very bad.

“This hotel was nice, even though it seems like it's on the older side. It has obviously been extensively refurbished. The hotel is laid out around a very large outdoor courtyard which has the pool and hot tub in the center. Our room had a balcony overlooking the courtyard, which was nice, but Ia''m glad I checked our balcony door (it was unlocked). The beds were VERY comfortable, especially for hotel room beds, and had tons of pillows. They were out of king beds and we got a room with two beds that were doubles. I wouldn't recommend that room for 4 people, it would be a little crowded, I think. Everything was just about what I would expect from this level of hotel, except there was no elevator close to our room and the parking lot was like driving through a mine field.”

Jul 21, 2006 by Kim from Montezuma, KS
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[7]

• They have convenient entrances & exits around the property.
• Upstairs hallways are not air conditioned, ONLY one elevator for property.

“This time I stayed at this location was much better than my last two stays. There is only one elevator for the entire property and it is by the lobby. The staff didn't mention that but pointed out where I should drive to the entrance closest to my room. This of course was the farthest entrance away from the lobby. My husband had just had surgery on his hand and couldn't carry the luggage. My daughter and I unload the car and walk the entire bottom floor with luggage in tow trying to find the elevator to the THIRD floor instead of trying to carry very heavy bags up all the stairs. We finally get to the elevator, up to the 3rd floor and all the way back around that floor to where our room was, and of course, the key wouldn't work! GREAT! I had to leave my family on the third floor (unairconditioned) and go all the way back down to the front desk and get the key fixed. I get all the way back to the room and open the door, someone else's stuff is already in the room. I had to go all the way back down to the front desk to get another room. The computers had been off all afternoon so I had to wait while they checked in all of the other visitors who had come in during the computer being down so they could find a room for us. All the while my family is sweltering on the top floor. This room, of course was not even close to the one we were waiting at or where our car was parked. THEN there was no remote for the TV and I waited over an hour for them to find one and get it to our room. Needless to say, I wasn't very happy, didn't sleep well and had to leave for a 6AM flight.”

Jul 17, 2006 by Chasles from Junction City, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was very nice.
• No donuts.

“The price was right enjoyed stay.”

Jul 11, 2006 by Laura from Lees Summit, MO
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[6]

• The bed was very nice.
• Staff at the front desk. Some were good. some were not.

“Room was nice. Bathroom was small. One desk clerk told us we would have to check out and then check back in. That was ridiculous We called back the next morning and another clerk took care of it for us so we did not have to check out.”

Jul 5, 2006 by Joyce from Raytown, MO
Overall Rating: 7
Cleanliness:[5] • Staff:[4] • Location:[4]

• Very comfortable bed, clean rooms, large bathroom.
• Had trouble getting to the hotel from highway. Awaken early in the morning 8:00 a.m. with cleaning ladies making lots of noise.

“The hotel was average for the hotels we have stayed in. But I would stay at this hotel again.”