User Reviews for Radisson Hotel Akron City Center

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Sep 3, 2008 by Amy from Tacoma, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The sleep by number beds are so comfortable!
• The bar & restaurant need to open earlier.

“The hotel staff was very friendly & professional. The room was always very clean & had a nice decor. A very smooth check in and check out. The restaurant & bar should open earlier & close later. I highly recommend this hotel!”

Aug 30, 2008 by Not R. from East Syracuse, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[4]

• Nothing stands out.
• Needs modernized to meet 3 star level, bad location.

“Definitely not a star-level 3 in my opinion. I have stayed at better 2-star hotels. Rooms feel old and a bad location.”

Aug 26, 2008 by April from Indpls., IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[4]

• Great room at a great price!
• Location and local construction.

“It was extremely nice, clean, and reasonably priced. Staff was very friendly, and room service food was awesome! Beautiful view from the rooftop pool!”

Aug 22, 2008 by Alexander from Chambersburg, PA
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[10]

• Location and convenience.
• Room and common areas "worn" and room not the cleanest. Beds somewhat uncomfortable.

“Hotel is in an excellent location in downtown Akron. Staff was friendly and helpful. However, "Sleep Number" beds were difficult to adjust and room housekeeping was not the best, although not terrible. Overall would recommend this hotel for business travelers and others looking for convenience at a reasonable price.”

Jun 4, 2008 by Al from Chambersburg, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Downtown location.
• Carpets worn and need replaced in public areas.

“It was a very pleasant hotel, very nicely located downtown, with excellent parking. Staff was very friendly and extremely helpful. Hotel is showing its age in several areas which could use refurbishing, i.e., carpets and draperies. I would stay here again.”

Apr 28, 2008 by Matt from Grandville, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[8]

• Convenient Downtown address.
• Maintained with minimal quality - needs a lot of upkeep maintenance.

“As a 3 Star and the Radisson name, this hotel falls far short. Yes a competitive price but such a basic hotel with poor maintenance workmanship for what I thought should have been a better experience. The parking Garage and entrance into the hotel needs work. The bathroom fixtures were very old and worn.”

Apr 26, 2008 by Chuck from Lexington, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Good restaurant.
• Very hard to find.

“Nice downtown location but downtown Akron is a maze, confusing highway signs and very poor hotel access. Called hotel front desk for directions at one point but they were still slightly off, not their fault, it's just Akron!”

Apr 17, 2008 by Richard from Georgia
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Room tiny, bathroom even smaller, dirty room, should not be a 1/2 star. it is terrible.

“Terrible, dirty, small rooms, parking was awful & scary just not a good place at all.”

Apr 17, 2008 by Richard from Rossville, GA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• The restaurant was ok. wait staff nice.
• Not enough space here. Bad place.

“The hotel was really dirty, the rooms small, the bathroom tiny. We were put into room 1009 after traveling for 10 hrs and just getting into bed, we heard what sounded like a freight train, we called the front desk and the man proceeded to tell us that it was probably the elevator that needed greasing again. So, at 10:00 pm we were moved to another room on the 12th floor. The room itself was no better, just no freight train. Bad Experience.”

Apr 15, 2008 by Kristina from Watervliet, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool and fitness room area. The convenience of it all.

“The hotel and staff were exactly what you would expect of a Radisson - sharp, professional, and friendly. Lots of convenience: dining, pool, fitness room, connected parking garage, sleep number beds, the works! Loved it and would stay again.”

Apr 14, 2008 by Konrad from East Lansing, MI
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[5]

• For a Radisson, it was inexpensive.
• Like perhaps a lot of Akron, this hotel's physical plant has seen its better days.

“This is a Downtown hotel that is well on its way to obsolescence. Just getting to the front door of the place was a challenge. The hotel's main street entrance is the only opening in what looks like a fortress's cement wall, located on a one-way street that can only be reached by circling around a non-square block or by approaching from whatever highway overpass branch dumps out immediately west of the hotel's front door. The parking garage and its attendant entrance to the hotel was under construction/reconstruction from an apparent fire, so directions in the garage to the hotel's main desk were spray painted onto either pieces of plywood or directly onto the cement walls of the garage. The front lobby furnishings, such as they were, amounted to mostly stacking chairs and folding tables left over from, or in preparation for, some apparent conference. The room was clean, but my half of the fabulous (not!) "Sleep Number" bed would neither inflate nor deflate. It wasn't awful.”

Mar 26, 2008 by Barbara from Peebles, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• It was 5-minute walk to the John S. Knight Center where the function we were in town for was held.
• Carpets and upholstery in our room somewhat spotted and lighting in hallways could be brighter.

“It was a perfect location for the function we were attending. Our room was large and quiet and the parking garage was convenient and reasonably priced with the hotel validation. There were not many restaurants nearby that we could see but the meal we had in the hotel restaurant was excellent.”

Mar 25, 2008 by Ken from Liberty Township, OH
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[9]

• Nice room, friendly staff, convenient.
• Floor and furniture in room slightly dirty. Foam pillows were not comfortable but there were some with feathers.

“Nice hotel. We would stay there again. Should upgrade all pillows to feather pillows and get rid of foam.”

Mar 20, 2008 by Mandy from San Antonio, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• Nice lounge with good location.
• Charged for parking - $5.25/day whether you used it or not.

“Nice lobby, nice lounge. Room was a bit small/cheap looking for what I'd think a 3-star hotel to be. Everyone was nice. Parking in garage next door is charged to your room $5.25 per day.”

Mar 18, 2008 by Drusilla from Millersburg, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• We had a Jacuzzi room, which was beautiful! And it felt really private~ nice and quiet.
• Its currently under reconstruction, so if we would have really wanted to sleep in, the jack hammers would have been obnoxious.

“We had a beautiful room, the staff was really helpful and friendly, it has the feel of seclusion, even if its in Downtown.”

Mar 18, 2008 by Angelo from Factoryville, PA
Overall Rating: 5
Cleanliness:[10] • Staff:[7] • Location:[10]

• Location.
• Jackhammers pounding in garage, breakfast staff was very slow.

“Good location, more of a 2.5 than a three, and there was noise from jackhammers in the parking garage from checkout until 5 pm then an hour break and again from 6 pm until 8 pm.”

Mar 7, 2008 by Larry from High Point, NC
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[6]

• Good location to downtown meetings but would not stay there again, or recommend.
• Dirty, old, not a 3 star.

“I would never consider staying here or recommending this location to anyone else. Old, outdated, uncomfortable mattresses because flat worn out, old musty linens, not clean, poor facility.”

Feb 27, 2008 by David from Christiansburg, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Comfortable bed. very nice lounge.
• Bathroom was tiny.

“Good value. great lounge.”

Feb 26, 2008 by Kevin from Tiffin, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[4]

• Location.

“I was overall satisfied.”

Jan 24, 2008 by Becky from Dover, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Friendly staff, comfort number beds, nice indoor pool.
• There is nothing I did not like.

“We had a pleasant stay; the hotel staff is very friendly. Upon arriving, they did give me a not so desirable little corner room that was not remodeled and I simply asked for a different room, and with no questions asked, they gave me a nice remodeled room that I was quite pleased with.”

Jan 19, 2008 by Daren from Las Vegas, NV
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good Location.
• No hot (warm only) water.

“This hotel is in a good location with secured parking. The room was decent except the tables and chairs were all wobbly - even in the business center. The water was Luke warm. I showered with the shower turned all the way to hot. This hotel could be great with a little attention to details.”

Jan 15, 2008 by John L. from Loveland, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Price, Convenience, quality rooms/beds, express checkin.
• Limited parking spaces in garage near lobby, near clearer arrival directions.

“This hotel is nested in Downtown and provides safe parking/access. Rooms are clean and accommodating although bathroom/dressing areas are very small for two or more people with only one mirror at the small vanity. Also, the heating unit didn't allow for the fan to run all the time with the heating system on auto. I would stay there again because it was a good value and just deal with the inconveniences.”

Dec 30, 2007 by Janet from Signal Mountain, TN
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[4]

• Front desk staff friendly.
• Small rooms, poor housekeeping, restaurant staff rude, food very average.

“This is the first year our family had to stay in a hotel over Christmas. Holiday cheer was not abundant in the hotel. The hotel was not very full, but those there got very poor service. Christmas day there was not housekeeping service at all. There was neither advance notice, nor any apology for this. The restaurant food was average, most of the staff rude. I understand working during the Christmas holidays is no one's idea of fun, but they really lost the meaning of hotel "guests" there. We won't be staying there again.”

Nov 29, 2007 by Kathy from Columbus, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[9] •

• Convenient, roomy, clean, quiet, nice ambiance.
• It's a little confusing as to where the front door is located.

“Although it was a little tricky finding the front door, once I was in, I immediately felt both comfortable and safe. I welcomed the attendant's resourcefulness and helpfulness as I had never been to Akron nor the University of Akron. I would stay in the Radisson Hotel Akron City Center again if I ever have another opportunity to be in Akron.”

Nov 24, 2007 by Daniel C. from Baltimore, MD
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[8]

• Nothing much to say. A very mediocre, blah hotel, good highway access.
• Dingy, run down room, broken furniture, tatty.

“Room I had was run down and tatty. The fitness room at this place was horrible. One treadmill (junk) an exercise bike (worse than junk) and an "all in one" Nautilis machine that looked as if was manufactured in the 50s. Location of the hotel is dead after 5 pm and on weekends. You have to drive or take a cab to get anywhere. For the money, I would have much rather stayed outside of the city center at an airport hotel or someplace closer to shopping/restaurants. Plus for the money, Im sure you can find a newer and cleaner hotel.”

Nov 19, 2007 by Shauna from Kent, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff went out of their way to assist us in all aspects of our stay.
• I can't think of anything negative.

“Stayed here as part of a birthday present to my boyfriend. We had a nice room with a Jacuzzi. Wine bars, clubs close by.”

Nov 15, 2007 by Larry from Eighty Four, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Convenient parking.
• Room was clean but worn.

“All things considered, I would stay again.”

Nov 14, 2007 by Marla from Garfield Heights, OH
Overall Rating: 4
Cleanliness:[2] • Staff:[5] • Location:[7]

• Free parking.
• Sleep number bed.

“There was dried up red toothpaste on the wall by the sink and there was some black goop of some sort on the shower curtain. Goop that turned the shower curtains a blackish gray color. Ruined our shower experience.”

Nov 6, 2007 by Adam from Galloway, OH
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• Location.
• Wireless internet didn't work, shower head really low, heating system noisy.

“Disappointing.”

Oct 29, 2007 by John from Cincinnati, OH
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[5]

• The hotel staff made a great effort to correct the problem that I had with the first room.
• I am seeing a trend of being assigned rooms that are in poor condition and are former smoking rooms.

“I would not stay their again or recommend any on else to stay there. Don't offer substandard accommodations.”

Oct 29, 2007 by Rob from Maineville, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• There was nothing I liked about hotel.
• Simple  everything.

“This hotel would be a disappointment as a 1.5 2 star.”

Oct 15, 2007 by Julie from Auburn Hills, OH
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[4]

• Room service was friendly, timely, tasty.
• Furnishings needed cleaning.

“Lobby was beautiful, comfortable. Room was in need of new carpet, furniture needed cleaning. OK for a night of business travel; would not vacation here.”

Oct 11, 2007 by Kim from North Canton, OH
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[7]

• I thought the hotel was in a convenient location downtown.
• I thought for the price and the 3 star this hotel was given it did not meet my expectations.

“I thought the bathroom was gross, the decor was unattractive, and for 3 stars, I have stayed in much nicer places.”

Sep 30, 2007 by Joanne from Bridgeton, NJ
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[1]

• The Inside of the hotel looked nice.
• The parking was Inconvenient and In a bad neighborhood. It was not family friendly from the outside at all.

“In short, the pool was not very attractive. The rooms were only adequate. The parking garage was a dump, and there were homeless people walking around at the hotel lobby entrance.”

Sep 25, 2007 by Kirsten from Seattle, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Sandra at the front desk was great!
• Sleep Number bed was lumpy and not very comfortable.

“Great location. Room was nice. Sandra at the front desk was great! She was very accommodating. I liked the fact that the housekeeper said goodbye and asked how our stay was. Nice touch!”

Sep 23, 2007 by Dennis from York, PA
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[7]

• Convenient for my needs.
• Rooms need updating and cleaned.

“Free parking and hi speed internet.”

Sep 23, 2007 by Michael from Adrian, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• A good place to stay.
• The TV cable stinks, sound and pictures are bad. Not a good menu.

“This room had a desk leg about to let the desk fall over. They need to review the cable TV situation.”

Sep 22, 2007 by Michael from Adrian, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Rooms were nice.
• There TV cable stinks. Picture and sound was bad. No fox news.

“The hotel was nice and Is a bit harder to get too. The TV channels were bad, nothing up to date for cable.”

Sep 7, 2007 by Mark from Godfrey, IL
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[5]

• Parking was cheap.
• Restaurant was closed.

“The hotel looks to be in need of some updates. Traveled with an associate and his room did not even have sheets on it! The room had a bit of a musty smell and just seemed adequate at best.”

Sep 6, 2007 by Ben from Arlington, VA
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[8]

• Convenient downtown location.
• Very poor value - expensive, but dirty/unattractive.

“The only real positive thing I can say about this hotel is that it has a good location being right in downtown Akron. The room was kind of ugly and not maintained very well. There were stains/spots on the chairs and bed, and the drain in the shower was clogged. I guess they figured that the hotel's location was enough to justify the high cost of the room, but that is not my opinion. This was a poor value and I would've rather stayed somewhere less convenient, but with a nicer room.”

Sep 3, 2007 by Kim from New Bern, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[7]

• Price/affordability.
• No continental breakfast/ parking not validated.

“There is only one choice of hotel in downtown Akron: the Radisson. If you need to stay in a central location to downtown facilities, the Radisson is a good choice, but it's currently your only choice. Front desk staff is mainly semi-rude college students. You will be charged $5.25 for parking each day no matter what, even though there is no where else to park.”

Aug 26, 2007 by Anne from Kalamazoo, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[6]

• Clean, convenient parking, polite staff.
• Pool was cold, food overpriced, ice machines only on select floors, no vending machines.

“Had booked 2 rooms. One room with 3 people. Requested rooms on same floor. Hotel did not have any clean rooms for the group of three; they had to stay on another floor. Bed was comfortable, shower for short people only, pool was freezing cold. Easy parking, friendly staff.”

Aug 25, 2007 by Scott from Livonia, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Sleep number beds. Great pool.
• Hotel could have used some updates.

“A fairly nice Hotel in a run down urban environment. Pool area could use a coat of fresh paint. Exercise Room could use an expansion - a treadmill and a weight machine don't make an "Exercise Room". Bathrooms could use some updating. I've stayed at Holiday Inns with better amenities.”

Aug 24, 2007 by Kara from Hedgesville, WV
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The room was clean, well-decorated and had comfortable sleep number beds. Healthy breakfasts are offered also. The hotel exceeded my expectations.
• It is somewhat confusing to get to the hotel once in Akron without clear directions.

“The hotel greatly exceeded our expectations. The down comforters were great, the movie selection was great. The hotel is near many of Akrons best attractions and near blossom music center also. We were visiting during a rainy period and so we stayed in the room a lot. We greatly enjoyed our stay and would definitely stay at the Radisson in Akron again. The employees were always helpful, the parking was only $6/day and there is a gas fireplace in the hotel lobby to enjoy during winter stays! I can't recommend this hotel more!”

Aug 18, 2007 by Don from Mount Vernon, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Centrally located downtown.
• Poorly controlled AC in room.

“Located in the heart of downtown Akron, its best amenities would be free wireless internet, exceptionally cheap parking, and the pool and exercise facilities on the 20th floor. The room was clean although the bath and sink areas are small as is common in older hotels. The AC left much to be desired and the restaurant could best be described as average. Overall, it didn't disappoint but it didn't wow either.”

Jun 24, 2007 by Roger from St. Joseph, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The location for the excursions we took was excellent.
• We had to pay for parking and were not advised until checkout.

“We enjoyed staying here. The staff was most helpful; the room was nice and clean.”

May 29, 2007 by H from Danville, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[8]

• Sleep number beds!
• Parking - garage costs added to price.

“Excellent overall.”

May 23, 2007 by Scott from Millville, DE
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[10]

• Parking was easy.
• Room was a fifthly mess.

“I did not appreciate the attitude or the dirty room. Sheets were not clean from the last person, toilet had been used, and trash still in the room. The carpet and blankets were stained, sticky and disgusting and they did not give us another room. They said they would re-clean it, and when we went back it was still worse then a flee bag motel. If a hotel refuses to give the quality room at a great rate then just stop listing them. You cannot get a refund and are just stuck sleeping in the filth. To make matters worse I had my three young children with me. Pay attention to this and other reviews on this hotel and do not stay here ever!”

May 17, 2007 by Ellen from Edwardsville, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Parking - garaged but free on weekends.
• Food in restaurant were like delivered cold and tasting old.

“This hotel is a great location for the Akron area. The room was great and bed was extremely comfortable. The food in restaurant not good eats elsewhere.”

May 15, 2007 by Melissa from Lagrange, OH
Overall Rating: 6
Cleanliness:[6] • Staff:[10] • Location:[10]

• It was very quiet and the staff was very nice.
• It didn't feel clean! The bed was horrible.

“We will never stay here again. It smelled clean but didn't look clean! I won't stay again.”