User Reviews for Springhill Suites Newark Liberty International Airport

Research User Reviews for Springhill Suites Newark Liberty International Airport (1-17 of 17)

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Aug 24, 2009 by Erica from Hackettstown,NJ
Overall Rating: 5

“It was OK. The room itself appeared to be clean, but I'm pretty sure there were some kind of bed bugs. The pool area was tiny and nothing like the pictures, the rooms looked different too. Most of the cleaning staff weren't friendly. And also the breakfast wasn't good (no different than a cheaper hotel) and the eating area was way too small to accommodate all those people. Also the elevators took forever!”

May 25, 2009 by AS from NC
Overall Rating: 3
Cleanliness:[1] • Staff:[3] • Location:[3]

• Liked the lobby appearance and the staff was nice.
• Bathroom was smelly, mold on the walls and go breakfast bags.

“I have stayed at Spring hill Suites in the past. The front desk staff was nice. The hotel entrance and lobby appeared clean. My room looked clean also, until I stepped into the bathroom. I cleaned the floor and around the toilet, but the smell was still there and still strong. The shower curtain and liner were dirty and there were stains on the curtain. The shower curtain and liner were dirty and should have been changed. The bathroom also had mold growing up the walls around the shower.”

May 2, 2009 by Eileen from Tarpon Springs,FL
Overall Rating: 10

• Very service - oriented.

“This hotel meets all expectations for a business traveler or one who will spend most of their time away during the day. The location on the highway may be confusing at first, but the desk gives detailed written directions to most popular locations and highways. The staff is helpful and eager to please.”

Apr 13, 2009 by from Lakeside,KY
Overall Rating: 6

• Clean and organized.
• Not enough space in lobby in morning - very crowded.

“Hotel was very hard to find when coming from the airport and I couldn't understand the man who gave directions when I called the front desk.”

Apr 11, 2009 by Molly from Seattle,WA
Overall Rating: 10

• The layout of the room was awesome!

“This hotel was an excellent choice! It was clean, beautiful and the room layout was cozy. The staff was friendly and there was no WiFi in the rooms. There is free high-speed internet, which is great, but you have to be hard wired at the desk in the room to use it.”

Feb 19, 2009 by Terri from Alexandria,VA
Overall Rating: 6

• The quality of the room/facilities was great.
• They were having a maintenance issue (no hot water) on the morning of checkout.

“I really enjoyed my brief stay at the hotel. The room was spacious and clean. The hotel had nice amenities: free breakfast, small but well-appointed gym, and pool facilities (great for families with children). The staff was very friendly and professional. Despite the facilities issue (no hot water on the day of check out), I would definitely stay at this hotel again.”

Feb 11, 2009 by ENM from York,PA
Overall Rating: 8

• Comfortable bed. The hot/cold continental breakfast is a nice touch.
• The hotel was hard to find unless coming directly off 78E.

“The hotel was lovely for its. The location was easily accessible off 78E at exit 58, but trickier when traveling back from the city. It is close to the airport and not far from downtown Jersey. My family of four stayed in a room with a king bed and double sofa. The king bed was quite comfortable. Our kids are grown; ages 18 and 21. They liked the pool, albeit small, and the jacuzzi. The staff was friendly and professional. The public areas of the hotel are clean and orderly, this hotel is fairly new. Parking is secured by lift-gate access in the rear. The Fairfield Inn and Courtyard by Marriott are all at the same location. Overall we were satisfied with our stay, and would stay at this hotel again in the future.”

Jul 26, 2008 by David from Macungie, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• I got a suite for a very reasonable price.
• The exact location was almost impossible to find at night.

“Convenient, clean, good value. Excellent breakfast buffet. Staff was attentive.”

Jun 16, 2008 by Talia from St. Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Gated parking.
• The hotel placed a hold on my credit card for the amount of the room even.

“This hotel is great for a business traveler. The rooms are spacious with a mini living room for holding small meeting or to work from. The hotel offers dry cleaning and also can turn your business cards into luggage tags. The hotel also offers large meeting rooms. There was also I nice large buffet breakfast in the morning. There is no need to find the local McDonalds.”

May 30, 2008 by Andrea from Newark, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was helpful, the free breakfast was awesome.
• Everything was great.

“The staff was helpful, the free breakfast was awesome. The pool was nice way to relax. The hotel was close to the airport and not far from Downtown Newark or Elizabeth. Close to the mall and movies and other near by restaurants. The room was cheerfully decorated and clean. It was a great stay.”

May 2, 2008 by Alexandra from Haines, AK
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• They had a decent work out room and a nice breakfast room.
• Our room was set up in a very funky way and there were no restaurants in walking distance to the hotel.

“It was a lovely place to stay for a quick overnight with an early flight, but I wouldn't stay there otherwise.”

Apr 25, 2008 by Pravin from Charlotte, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Neat clean room, very spacious, well furnished, very good staff.
• None.

“Neat clean room, very spacious, well furnished, Very good staff. I would gladly like to stay at same place again.”

Mar 22, 2008 by Leslie from Sioux City, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Excellent customer service.
• No hotel dining.

“Free shuttle to/from airport from the hotel.”

Feb 21, 2008 by Lizzette from Newark, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Friendly staff, clean hotel and good room layout.

“Hotel was a good two star hotel. It was comfortable and the staff was friendly.”

Jul 24, 2007 by Donna from Salem, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• The size and layout of the suite, comfort of the bed and bedding, availability of staff, price.
• Difficult to get to. Continental breakfast crowded and not easy to access choices. Could not get online, no instructions in room.

“Difficult to get to from various locations. But worth the effort. Very comfortable rooms and bedding, pleasant staff, nice amenities. Was over crowded in breakfast buffet. Great place to stay for business travel if able to access internet in room. I was not able to.”

Aug 2, 2006 by Yh from Okemos, MI
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[5]

• Very clean and shuttle service was good.
• Location was not good.

“Overall, nice place to be with family, but inconvenient to in and out. and nowhere to go once get in hotel.”

Jul 6, 2005 by Arlene from Munfordville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• perfect room, staff, breakfast. Perfect 3 nights price.
• nothing was wrong. This was great

“After spending 15 nights in 15 different 4 & 5 star hotels all over spain, this was a refreshing and delightful break, not only in price, staff, comfort, ”

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