User Reviews for The Grand Summit Hotel

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Aug 24, 2009 by Rick from Glastonbury,CT
Overall Rating: 8

• The beds were very comfortable and the facilities response to my needs were exceptional.
• The pool was dirty and the front desk personnel were not friendly

“The hotel was adequate for our needs, it was an overnight stay that was convenient. The location was excellent and easy to get to all the places we needed to go.”

Feb 20, 2009 by Dorine from Montclair,NJ
Overall Rating: 3

• Was not far out of my way.
• Rooms too small did not seem like a three star hotel could be better.

“This hotel is mostly for elderly people. The hotel feels like your in a hospital or a old folks home.”

Oct 21, 2008 by Steve
Overall Rating: 10

“My wife and I thoroughly enjoyed our stay at the Grand Summit. The room was very clean, and cleaned daily. The room was also quiet. The staff was friendly. This hotel is surrounded by beautiful, exquisitely landscaped homes in a very upscale neighborhood. I had beautiful, safe jogs through the surrounding area. I would highly recommend this hotel with its free hours d’oeuvres and cocktail hour on Tuesday afternoons, and wonderful complimentary breakfasts.”

Jul 27, 2008 by Leandro from Miami Beach, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent location.
• Bad food at their restaurant.

“Very old building with some charm. Very well located and with a restaurant with a lot of space for improvement.”

Jan 16, 2008 by Kim from Colesville, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very beautiful and historical and convenient for walking to restaurants, etc.
• Nothing.

“Beautifully kept, staff was very friendly and helpful, lovely historical atmosphere and very conveniently located within walking distance to downtown Summit, where lots of shops, restaurants, and the train stain are located. We had a wonderful stay!”

Sep 11, 2007 by Heather from Concord, MA
Overall Rating: 5
Cleanliness:[9] • Staff:[1] • Location:[8]

• The free breakfast buffet and the maid service.
• Unexpected parking fee ($10), drunken partygoers filled the lobby both nights.

“First, there is a $10 a night unexpected charge for parking. That aside, the hotel was a pretty period-style brick building and the breakfast buffet was nice. The rooms were older, but updated and well cared for. However, there were weddings both nights and the crowds milled around the lobby drunkenly, harassing my husband as he unloaded the car after we returned late in the evening with our infant. The lobby staff was very discourteous about handling the unexpected parking charge of 10 bucks a night. I actually don't think one front desk person smiled at me all weekend.”

Jun 28, 2007 by Elizabeth
Overall Rating: 9

• The staff was helpful and friendly and the service always excellent!

“I was in Summit to look for a place to live and now I know where family and friends can stay if they don't stay with me. Great staff who was helpful and friendly and even gave suggestions on where to look for a home! Its a mere 7 minute walk into town and the train to NYC. Restaurant has both pricey and affordable food that is satisfying. Don't miss the breakfast in the morning (it comes with the room price) its full service buffet with all the trimmings. Don't stay anywhere else or you'll regret it.”

Jan 4, 2007 by Steve from Delmar, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very European style and homey with a good location.
• Continual breakfast was limited.

“Overall a very good hotel. The European style is very attractive. The restaurant was very good. The staff was very helpful and attentive.”

Jun 26, 2006 by Judith
Overall Rating: 10

• Free happy hour on Tuesday nights.

“It has a certain charm having originated in 1868. The room was clean and adequate. Public spaces were very nice.”

May 10, 2006 by Sandy from Dublin, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The breakfast buffet is very good and the wait staff very professional. All hotel staff were very friendly and accommodating!
• Regulating the room temperature was a little inconsistent.

“The setting and location is the most convenient we have found for vising our daughter, a student at Seton Hall University. Everything about our stay from check in to room service to extra towels was handled with the utmost professionalism and efficiency.”

Nov 16, 2005 by Sandy from Dublin, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great atmosphere, privacy respected, very nice breakfast.
• Somewhat noisy from wedding receptions.

“We have stayed at the Grand Summit Hotel several times and we will continue.”

Jul 1, 2005 by Rf from Milwaukee, WI
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[10]

• they gave us a room next to the pool,
• they didn't clean up after a wedding for 2 days.

“located in a very nice area, hotel staff not very friendy, would rate this hotel at a 2*, some of the things that were offered on their web site were not available,free bottle water and snacks over night. Would not stay at the hotel again.”

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