User Reviews for Holiday Inn Express Hotel & Suites Murray

Research User Reviews for Holiday Inn Express Hotel & Suites Murray (1-7 of 7)

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May 27, 2009 by Eric from Russellville,AR
Overall Rating: 9

• Very clean.

“The hotel was very clean and eye pleasing. The room was nice and clean and the staff was extremely courteous.”

Feb 28, 2008 by Denise from Marietta, OH
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[6]

• The morning breakfast options were nice and hot.
• We had to take care of the toilet ourselves when it wouldn't flush.

“The hotel itself looks nice. However, when we arrived and were given our keys to our room, upon entering, the beds were not completely made, there was a fruit bar wrapper lying on stand with a half eaten bar, an ironing board with the iron was still sitting up in the middle of the room and there was an open bar of soap on the bathroom counter with hairs on it and hair in the shower. We were then given another room. The second night, we began having difficulty with our commode not flushing and instead of staff trying to solve the problem, we were handed a plunger and told to try and fix it yourself. In summary, our encounter with this hotel was not a positive one.”

Dec 4, 2007 by Jill from Herrin, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• The beds were very comfortable, and the pool area was nice.
• No complaints.

“We were only at the hotel overnight, but every area of the hotel looked brand new. The beds were very comfortable, and the TV's were awesome! The staff was also very friendly. I would definitely recommend this hotel.”

Jul 28, 2007 by Cathy from Plainfield, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly, newly renovated rooms and helpful service.

“I was very pleased to see the new renovations. It was clean and comfortable. The staff was all friendly.”

May 29, 2007 by Crystal from Clarkson, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable.
• The ice from the ice machine had a very metallic taste that made the water taste terrible when I put ice in it.

“The hotel was very clean and inviting. the breakfast on Saturday morning was very good! We loved the bacon and the cinnamon rolls.”

Jun 14, 2006 by Melanie
Overall Rating: 10

• Clean, great breakfast bar and
  comfortable beds.

“This hotel was wonderful. It was very clean and the beds were very comfortable. The breakfast bar is one of the best continental breakfasts that we have ever eaten.”

Apr 25, 2006 by David from Advance, MO
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Amenities did not match price paid.

“For the price I expected more, like a refrigerator in the room.”

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