User Reviews for Radisson Airport Providence

Research User Reviews for Radisson Airport Providence (1-20 of 48)

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Aug 17, 2009 by Gerry from Mill Creek,WA
Overall Rating: 7

• Staff was outstanding.
• TV's in the room were very poor qulity.

“Overall a very good stay. Clean and comfortable!”

Nov 2, 2008 by George
Overall Rating: 8

• Convenient location.
• Just a little old and ragged. Not bad: they're maintaining it.

“Slightly shabby rooms but reasonably updated. Sleep Number Bed: never saw one of those before, nice touch Motel - like but totally suitable for overnight before flight or overnight after late flight. Impressive effort by the Johnson and Wales student staff.”

Aug 13, 2008 by Claudia A. from Prospect, CT
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Cleanliness and comfort of bed, nice bar and good food.
• Not very soundproof, loud hallways.

“Great staff, students from Johnson and Wales, cozy beds, good food, convenient location, internet service.”

Aug 11, 2008 by Gail from Bellmawr, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Room service; restaurant on-site.
• Decor of lobby not warm & inviting; pool would be nice.

“The hotel was clean. The staff was accommodating. Outdoor garden area is very nice. The Bistro food was very good; the staff was pleasant. It is wonderful that Johnson & Wales gives its hospitality students this hands-on opportunity.”

Jul 10, 2008 by Sheila from Concord, NH
Overall Rating: 0
Staff:[7] • Location:[7]

• Most of the rooms were remodeled and beautiful.
• The parking is in the back of the building.

“I asked a room near the elevator, because I have a broken foot and don't want to walk far. I was given a room on the first level next to the front door. I didn't realize that the parking was in the rear of the building. I just have a broken foot. Not handicap plates on my car. My room was old and ugly. Very outdated decor.”

Jun 16, 2008 by Patty from Mandeville, LA
Overall Rating: 5
Cleanliness:[5] • Staff:[2] • Location:[10]

• Close to airport.
• Staff couldn't get registration right. Always had to go back.

“The front desk always had some problem with check in. Wrong beds or not close to each other as they had promised me face to face. They were good about fixing the problem and giving us free breakfast coupons for the inconvenience. The newer suite rooms were much nicer and I would stay there again.”

Jun 4, 2008 by Jim from Port St Lucie, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Clean and cheap.
• Fire alarm at 9:00 am.

“Nice place and convenient location.”

May 14, 2008 by Aldo from Silver Spring, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Proximity to airport, sleep number beds, nice lobby, friendly staff.
• Outdated exterior.

“Comfortable, up-to-date rooms with nice bathrooms. The lobby is also nice. The exterior needs to be updated, but that's a minor concern. The hotel is directly across the street from the airport, so the location is ideal for those that have early/late flights.”

Mar 18, 2008 by from Guilford, CT
Overall Rating: 0
Cleanliness:[10] • Staff:[7] • Location:[10]

• Across from PVD.
• Motel feel.

“OK. Convenient. Minimum service format. Clean. Motel like in feel. OK for short time night before flight. Being renovated. May help rating some.”

Feb 20, 2008 by Joseph from Lincoln, RI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Rooms are recently updated, we upgraded to suite with a Jacuzzi, a good choice.
• Lobby were under renovations but Okay, tub stop & sliding door needed repair.

“Good location, room was impressive, lobby upgrades will be first class when complete, we enjoyed sleep number bed & Jacuzzi.”

Oct 10, 2007 by Donna from Southlake, TX
Overall Rating: 3
Cleanliness:[8] • Staff:[8] • Location:[8]

• Proximity to the airport.
• Hotel room was not checked prior to us coming in. bathroom light did not work. Showered in the dark.

“Location of the hotel was fine and as expected. We checked in very late at night and found that our bathroom did not have any light at all. It was too late to start looking for people to start coming in and repairing the light. We were disappointed that hotel housekeeping staff did not fix this prior to our arrival. Although we looked forward to the sleep number beds in the room what we found was that they were very uncomfortable and not worth the time we put into trying to "find our correct number".”

Oct 10, 2007 by Jennifer from Provo, UT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The continental breakfast.
• Need bigger beds, two queens instead of two doubles would be much better.

“Very nice hotel. The lobby was under construction during our visit so the entrance was not as nice as expected, but couldn't be helped. They had difficultly keeping the breakfast stocked. The room was nicely appointed.”

Oct 8, 2007 by Tommy from West Seneca, NY
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Location and friendly staff.
• Doing remodeling.

“Nice place. Well located and friendly staff”

Oct 5, 2007 by Wendy from Manchester, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Comfortable bed, clean.
• No pool or whirlpool, no refrigerator or microwave.

“Good accommodations clean, convenient to airport, but lacking some things I would expect to be standard for a 3-star location. No onsite pool, gym or whirlpool. Room did not have refrigerator or microwave or coffee pot. Staff was very friendly and professional.”

Oct 2, 2007 by Bill from Worcester, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Everything.
• Nothing.

“I've stayed in several hotels in this area and this one beats them all! Great value, tremendous service and convenient location to the airport. Best night's sleep I've had at a hotel. Can't wait to stay there again.”

Sep 30, 2007 by Deb from Brattleboro, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Great bed.
• Continental breakfast setup.

“Convenient location; great restaurant next door (and inside w/culinary institute); hotel staff very nice. Quiet even though near airport.”

Sep 29, 2007 by Paul from San Jose, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• The shuttle was perfect.
• Lots of work going on. Asked for a Sam's club and was told not in this area. There was one about 5 miles away.

“Nice hotel, convenient to airport.”

Sep 27, 2007 by Margie from Eclectic, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room size was great. Front desk workers were very friendly.
• Don't know anything negative.

“I was amazed at the size and luxury of my room (suite) when I walked in. I was on the first floor, so had no distance to walk with a cane.”

Sep 20, 2007 by Jackie from Melbourne, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very nice to be able to try a sleep number bed!
• The sleep number beds are not all they are cracked up to be.

“The hotel and staff were all very nice. The elevator was a little ways from the room but the walking wasn't bad especially since was clean and well lit. The room was really nice, but the beds weren't that great. However, since they were sleep number beds I was happy to be able to try them without having to wonder what they were actually like.”

Sep 20, 2007 by Hildo from Lewes, DE
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[7]

• Hotel staff did not respond to reasonable requests.
• The looks on the outside is bad! Inside some restoration is going on so working people everywhere!

“In fact the whole hotel needs some renovation. I got a nice big room, could be a bit cleaner. They cannot compete with hotels across the street like Hampton inn!”

Sep 9, 2007 by Kenneth from Westminster, MA
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[9]

• Location.
• Check in clerk was tardy, rude, and impolite and s/b fired.

“Check in staff was the worst I ever encountered in my 35 yrs of travel - rude, tardy, impolite, curt, terrible body language, argumentative.”

Sep 3, 2007 by Leonard from Hollywood, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[10]

• The bed was comfortable and the linens were clean.
• No pool or gym. Lobby construction was messy and unattractive.

“I stayed at the nearby Sheraton, which was excellent. This hotel has no gym or pool; they say you can use the commercial gym down the street. That is not convenient nor is it acceptable. I expect an in-house pool and gym from a 3-star airport hotel. The lobby construction was a mess. The front desk people were disinterested and distracted.”

Aug 25, 2007 by Tracy from Akron, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Convenience and accommodating. Very nice!
• The restaurant wasnt up to the standards that they claim. No pool!

“All in all- this was a very nice hotel. I would definitely stay at again. The only major disappointment- was no pool! Very nice suites- and close to everything.”

Aug 22, 2007 by Linda from Cromwell, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• We were upgraded to a nice suite because they didn't have the king bed I asked for.
• There was no TV in the sitting room only in the bedroom.

“A very pleasant place to stay with comfortable beds and a friendly staff.”

Aug 16, 2007 by Thomas from Dale City, VA
Overall Rating: 6
Cleanliness:[9] • Staff:[3] • Location:[9]

• Convenient to airport & hertz rental.
• Staff inexperience.

“This is not a three star hotel which I requested. Over rated because of staff inexperience. Ex. Wake up of 7 a.m. requested. Got call at 8 a.m. Requested towels and none were provided until I returned to room and made second call. Waitress staff incompetent!”

Aug 1, 2007 by David from Pasadena, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Quality of food was impressive and exceeded expectations.
• Lack of fitness center.

“Pleasantly surprised at the quality and professionalism of staff. Preparation and quality of meals far exceeded my expectations. Kudos to Johnson & Wales University.”

Jul 29, 2007 by Dt from Phoenix, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean.
• Sleep number beds.

“One of the sleep number beds was not working; the desk had us moved to a new room within just a few moments. Very good service but I'd rather a bed without the gimmick.”

Jul 28, 2007 by Linda from Sykesville, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Lobby and room were very clean, attractive.
• Did not have a pool.

“Hotel was very convenient, near airport. Nice lobby. Had a big brunch on Sunday that was reasonably priced. Staff very friendly and attentive. Beds were comfortable (Sleep number beds).”

Jul 25, 2007 by Galen from Murfreesboro, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• This hotel was conveniently located across from the TF Green airport and very close to I-95.
• The hotel rooms although clean are starting to show their age.

“The staff of the hotel was very friendly and accommodating. The lobby was attractive and inviting. Parking was convenient and free. There is an excellent seafood restaurant located adjacent to the property.”

Jul 20, 2007 by Tom from Syosset, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the sleep number beds and their continental breakfast.
• There was no refrigerator in the room.

“It felt like a 4-star quality hotel for a 3-star hotel price. The room was perfectly suited for a business traveler with high end finishes, furniture and linens. Best of all were the sleep number beds. As a first time user of these beds, they were comfortable. The continental breakfast was nothing like I've had in other hotels. Excellent menu items. I would definitely stay there again.”

Jul 17, 2007 by Jon from Santa Paula, CA
Overall Rating: 7
Cleanliness:[2] • Staff:[10] • Location:[9]

• Staff was incredibly generous; offered to drive me to a restaurant/bar and pick me up later. I didn't take them up on the offer but it was over the too.
• Room smelled badly. It looked fine, and was it not for the bad smell; we would have given it a much higher rating.

“Probably, a great hotel. Our one complaint was that the room smelled poorly. But it looked great and the staff was over-the-top and quite generous when we arrived after midnight.”

Jul 15, 2007 by Joe from Hoover, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Quiet, clean, comfortable, nicely appointed.
• Called to get two queens earlier but when arrived, there were none.

“Room was very nice. Lobby was clean and neat, courtyard was very attractive (someone was having wedding pictures shot there if that says anything). Called early on my arrival day, confirmed non-smoking (entire hotel is) and two queen beds. Upon arrival, we did not have two queens (two adults, two kids). They upgraded our room to a suite (really just one room divided into two with sliding doors) but were very nice with no change in price. Breakfast was pastries, coffee, cereals but nicely done. Room was very clean, granite counter tops, sleep number beds which were very comfortable. Very nice grounds, plenty of parking, close to airport with zero noise. Excellent accommodations at an excellent price!”

Jul 15, 2007 by Eric from Bryan, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very nice people and rooms, excellent seafood restaurant next door.
• Nothing.

“Would love to stay there again.”

Jul 15, 2007 by Sue from Saegertown, PA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• Reception was very welcoming.
• They should have cleaned under the table in the room better.

“Very pleasant updated room, helpful and welcoming staff and an excellent restaurant and bar are waiting for you at the Radisson. I would definitely return.”

Jul 12, 2007 by Colleen from Midland, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great airport location.
• Room was not in perfect order (dirty rag left by cleaning staff; coffee not stocked).

“Good for airport hotel; larger hotel, so parking is not close-in to room. Overall very nice business traveler type accommodations.”

Jul 12, 2007 by Maureen from Scarsdale, NY
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[7]

• Friendly staff.
• Carpet smells.

“Got upgraded to a suite. Nice room. Carpet smells in hallways. Very helpful staff.”

Jul 1, 2007 by Frank from Severn, MD
Overall Rating: 3
Cleanliness:[4] • Staff:[6] • Location:[8]

• The location of the hotel was close to the airport, a must for a 6 AM flight the next morning.

“Room was clean, but the air conditioning is noisy, the bathrooms are small & outdated, the separate sink is open to the room & prevents someone from washing up without disturbing sleepers. Definitely a 2 star hotel.”

0 of 1 people found this review helpful.

Jun 16, 2007 by Jeff from Chester Springs, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean rooms, good beds, friendly staff.
• Bad parking situation. Parking lot is far from entrance.

“Good location to airport & highway. Good staff. Typical Radisson. Good price for this time of the year.”

Jun 13, 2007 by Michael from Levittown, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Bed comfort/comforter.
• No grab bar in shower/tub. Nothing to hold on to at all, not even a soap dish.

“There were two weddings/parties going on in the hotel when we arrived and we were concerned we might hear a lot of noise. We were pleasantly surprised how quiet the room was. Our only complaint was that there were no grab bars in the shower/tub area. The tub was slippery when wet and it was very dangerous to take a shower. Otherwise, the bed was extremely comfortable and the comforter was a dream.”

Jun 13, 2007 by Shan from Chanhassen, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff were attentive helpful and friendly.
• The building was a little 'tired' in places.

“The hotel was very convent to the airport. We arrived at the airport late afternoon and had a ferry to Martha's Vineyard booked the following morning. It served its purpose well. There were a couple of family friendly restaurants nearby and a gas station for breakfast. All easy walking distance.”

Jun 11, 2007 by Carol from Winchester, MA
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• Training hotel.

“Pleasant, nothing special, convenient location.”

Jun 7, 2007 by Linda from San Diego, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[1] • Location:[10]

• The beds were wonderful and the floor plan of the room was perfect.
• We had an early flight out and there was no one at the front desk for 15 minutes and when someone returned we had to wait to for transfer to the airport.

“We loved everything about it except for the way we were treated as we were leaving the hotel. We also requested a wake up call that we did not get but having the lobby unsecured for 15 minutes and then having to wait another 10 minutes for the other person to get back was frustrating and could have caused us to miss our plane.”

Jan 4, 2007 by Maia from Brewster, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, helpful, friendly.
• Can't think of anything bad.

“Beautiful room. Lots of comfortable space! Easy location to highway. We were there on new year's eve and yet our little family had no trouble sleeping that night. The location of any partying never interfered with our quiet night. Great stay!”

Nov 18, 2006 by Mike from Manassas, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• I liked the cleanliness.
• It was loud since the rooms are right off the street. The staff was loud in the early morning.

“2 levels, right beside legal seafood restaurant. A lot of traffic. Had to make sure curtains were closed due to people constantly walking down sidewalk. Very loud in the early morning with staff bumping carts against walls and it seemed like every door was slammed very loudly. I like Radisson hotels, and this one was clean, but I will not stay there again.”

Oct 25, 2006 by Margie from Monroeville, PA
Overall Rating: 5
Cleanliness:[2] • Staff:[10] • Location:[9]

• Price/convenience.
• No hot water!

“We have stayed at this hotel before and thought that it was a very good value and very convenient to the airport and downtown Providence. Unfortunately, this time, we were a little disappointed. We could not get any hot water at all! We tried at different times during the day thinking it was just a problem with too many people wanting to shower at the same time, but that proved not to be the case. At different times during the day and night there was still no hot water for a shower. Also, the area where the continental breakfast was served was really a mess. They need someone to check on that area throughout the breakfast time to replenish and tidy up. All in all the stay was OK but, there are so many other competitive hotels in the area. They really need to correct the water situation!”

Jun 28, 2006 by Shannon from Flagler Beach, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• The food and service at the in-house restaurant was superb. Johnson & Wales Culinary students.
• The bathroom was very small & old in the room. They need to gut them and install new bathrooms.

“Overall, fine except for the quality of the bathroom/shower/sink area in room 289.”

May 24, 2006 by Tom from Dale City, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Sunday Brunch.
• Parking not next to rooms.

“Recommended even though I paid full fare. I am able to find a room on Graduation weekend!”

May 24, 2006 by Carolyn from Corvallis, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The sleep number bed.
• Didn't offer a free continental breakfast.

“Our first room was nonsmoking but it smelled of heavy smoke. The maid should have reported this to the front desk. We had to change rooms. Our next room was fine. The Hampton Inn was across the street and if we had stayed there we would have had a free breakfast!”