User Reviews for Quality Inn Outlet Mall

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Jul 24, 2006 by Tim from Eldersburg, MD
Overall Rating: 6
Cleanliness:[3] • Staff:[4] • Location:[8]

• Location - close to everything.
• Dirty and damp.

“Would not stay there again.”

Jul 21, 2006 by Duane from Apg, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Free breakfast.
• Not all rooms had microwaves in them.

“Overall the staff was very friendly and helpful. Our second night their was unplanned, so we had to get a different room. The second room had no microwave. Even though it was about 11:00PM the hotel staff allowed us to use the microwave in the breakfast room to pop our popcorn for the kids snack.”

Jul 15, 2006 by Mark from Wake Forest, NC
Overall Rating: 4
Cleanliness:[3] • Staff:[8] • Location:[8]

• The staff was quick to fix problems and easy to get along with.
• The rooms were in generally poor condition & in need of deep cleaning.

“While we were treated very well by the staff, the general upkeep of the rooms was poor, even for a 2-star hotel. The beddings and towels seemed clean enough, but the rest of the room seemed in desperate need of deep-cleaning. Though they advertise a pool, be advised it is very tiny. If all you are looking for is a place to sleep overnight, then for the price, this might work. But if you're looking for ambiance and a sparkling room, forget it.”

Jul 6, 2006 by Jayavel from Edison, NJ
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[3]

• Breakfast.
• Did not find the place very safe, most appliances in the room were not working.

“-> Did not have a very pleasant experience. The moment we landed there, we witnessed a near by guest car being stolen in front of our eyes.-> Most of the appliances in the room, from hair dryer to the Safe vault were not working.”

Jul 5, 2006 by Phil from O'Fallon, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• Nothing.
• The bathroom was full of mold.

“I would not recommend this hotel to anyone. The bathroom was full of mold and stunk. When I opened my towel a roach fell out and the shower head only worked partly so the water flow was horrible.”

Jun 28, 2006 by Randall from Columbia, SC
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[4]

• Directions to motel were correct. Easy to find.
• Room unclean/ Dated furnishings/ Dark/ AC Not cool.

“Anticipated a "Ramada" experience but to our displeasure, not a motel we would recommend. Room was dated and air conditioning did not cool adequately. Continental breakfast very sketchy and limited. Attendant not very friendly. Cancellation policy vague and rigid.”

Jun 12, 2006 by Georgia from Arlington, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[9]

• Helpful people.
• Safe had to be repaired, electricity didn't work in half the room.

“It was ok especially for the cost. I wasn't very impressed with the utilities.”

Jun 1, 2006 by Eulalia from Cliffside Park, NJ
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[7]

• Distance to locations was acceptable.. staff was friendly, they provided us with plenty of information and literature regarding attractions.
• No service items .. limited towels .. not very clean.. smoking room was unacceptable.

“Overall the hotel was not worth the money. the rooms were not clean. we were not given enough towels the rooms were stale. there was no attendant in the breakfast room, so missing items were not replaced. Could not find spoons or water. I would not go back to this hotel, left a bad impression on your company, if I got this type or kind of hotel this time, what would I get next time. Overall I was not able to sleep well at night, the sheets and pillows were nasty. Everything smelled stale or old. Not a very good experience.”

Apr 26, 2006 by Sara from Greenwich, CT
Overall Rating: 10
Cleanliness:[8] • Staff:[7] • Location:[10]

• The rooms were bigger than expected and the hotel was quiet and calm.
• The appeal of the room was a bit outdated, the walls paint was chipping off as well as the wall itself.

“The breakfast was delicious, the beds and rooms were neatly kept, great condition, friendly staff. Highly recommended.”