User Reviews for Radisson Denton Eagle Point Golf Club

Research User Reviews for Radisson Denton Eagle Point Golf Club (1-20 of 28)

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Mar 21, 2008 by Nicole from Dexter, KS
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[8]

• Housekeeping was friendly and helpful.
• The walls are paper thin, I could hear people talking in normal voices in the hallway.

“The beds are hard. Amenities are few. TV had may be 10 channels that weren't hotel information. Housekeeping was very nice. Walls are very thin! Lobby/entrance is beautiful. Reasonably easy to get to.”

Sep 6, 2007 by Marcia from Moline, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• It was 95 every day and the pool was a nice asset.
• This hotel is mediocre. Nothing special comes to mind. The prices in the restaurants were very high for the type of hotel this was.

“I think that this hotel is rather high priced for what is available to you. They try to be up scale but don't have that much to offer. Coffee pot was poor quality and they did not have the continental breakfast that was advertised on the site.”

Aug 29, 2007 by Julie J. from Topeka, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• It was great.
• Wish it would have had breakfast.

“Great location, room clean.”

Jul 11, 2007 by Adam from Fayetteville, AR
Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[10]

• Clean rooms and decent food.
• The staff was mostly absent; bathtub in room was cracked on the bottom.

“This hotel is located just off the interstate which was easy to get to. One of the entrances is more or less a golf cart path with lots of bumps, needs a re-pave. We had an unfortunate accident with a little one and the elevator. Word of advice keeps your kids away from the doors when they open and close. I experimented with the doors after the accident (fingers of 2 yr old got caught between door and door frame when it opened). I'm not sure if this elevator would fail inspection or not, it did have a current inspection certificate though. Upon exit on our floor I would hold the outside door, and the inside door would still close (exposing the inner parts of the elevator). I'm not a elevator inspector, but common sense would say that should not happen. So beware of the elevator. The staff was alerted to the malfunction of the elevator, which they seemed to ignore because it operated the same every time. The rooms were a little old and seemed to be musty. The bathroom had some water damage and the bathtub was cracked on the bottom. The crack wasn't dangerous, but more annoying than anything because it's where you stand while bathing. The rooms were clean for the most part. The front desk staff seemed to be in the back room or away from the desk most of the time. Most times we walked through the front doors (that need repairs/updates) nobody would be at the front desk to greet us.”

Jul 8, 2007 by Renee from Fayetteville, AR
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[7]

• Convenient location for our needs, spacious facility.
• The restaurant's food left much to be desired; the mattresses were old and bowed.

“This hotel was acceptable, but it's obvious the place is in decline. The biggest frustration was on the evening of July 4th, when the hotel parking lot was overrun by people and cars. (These folks began gathering in mid-afternoon to get choice spots for an after-dark fireworks display.) The hotel failed to remove non-paying guests and their vehicles from the parking lot, so when paying guests (us) returned to the hotel around 9 p.m., we could barely edge our way onto the packed parking lot, and there were no available parking places! We ended up parking (unlawfully) in a red zone. Furthermore, this could have been a serious safety issue as emergency personnel (fire trucks, police, etc.) would have had similar difficulty getting onto the parking lot and into the hotel as we did.”

Jul 8, 2007 by Abigail from Tulsa, OK
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[8]

• The location is convenient to Denton and I-35. Friendly staff.
• The rooms need to be redone. The HVAC units are in especially poor shape.

“Overall, a fair hotel but not any nicer than your average motel. The rooms are an odd mix of new (e.g., granite countertops) and dated features (e.g., 15 years old wallpaper). No one in our group (five rooms) seemed to have an A/C unit that worked flawlessly. Some were noisy or smelly. Ours cooled fine but left the room incredibly humid; the bedding, carpet and our clothes felt damp all week. This hotel is not very child-friendly. It took our two-year-old son less than two minutes to hit the push-button lock on the bathroom door and trap himself inside, the front desk had no spare key and maintenance took more than 10 minutes to arrive. The main problem we encountered was on the evening of July 4th. We returned from dinner to find the hotel parking lot literally bumper-to-bumper with locals gathering to watch the fireworks display at the nearby university. It took us 20 minutes to navigate through a maze of cars, lawn chairs, blankets, etc., only to find that there were no parking spaces reserved for hotel guests. The hotel staff accommodated our cars in the fire zone (!), but how much easier it would have been to cordon off a section of the parking lot for guests in advance or at least warn us of this annual event ahead of time! On the other hand, most of our stay was very quiet, the maids were lovely, most of the staff tried to be accommodating.”

Jul 3, 2007 by Karla W. from Abilene, TX
Overall Rating: 0
Cleanliness:[7] • Staff:[8] • Location:[9]

• Convenient to UNT, but I will drive a mile next time for more comfort.
• Got a nasty smoking room, but they change me for the second night.

“Hotel is clean for the most part, but is in desperate need of remodeling. Radisson advertises "Sleep Number Beds", but I didn't have one in either room I was in.”

Jul 2, 2007 by Camille from Spring, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• The location is perfect for people going to activities at UNT.
• There are too many smoking rooms and not enough non-smoking.

“It was fine for what I needed on this trip and I will book the same hotel in the future when going to things at the campus.”

Mar 8, 2007 by Linna from Braodview, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[6]

• Clean, bright.
• A bit confusing to get into.

“Convenient to the university, but a couple of miles to the other hotels and restaurants. Very pleasant surroundings.”

Jan 27, 2007 by Chuck from Wichita Falls, TX
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[10]

• Location!
• Uncooperative staff, poor management.

“I booked this room because the hotel wouldn't honor my government employee rate. Unfortunately, we had a severe ice storm in northern TX and the roads were closed so I attempted to cancel the room. This is my troubles began. They initially said they would work with me because it was an act of Nature, but ultimately it was up to the hotel to refund the money. The hotel refused to provide a refund, regardless of the reason, and corporate claimed they couldn't do anything because the hotel was a franchise. After repeated calls to the hotel the manager (who hadn't been able to make it to work because of the storm) he finally agreed to refund half of my money. Then they initially told me it would take 24 hours to process the request. After 3 days and still no refund, I called again and was told it would take 3-5 days to process. On day 7 I was told sorry and I should be getting a refund any day. Finally, I received an email saying they would refund 50% of my money¿s guess I¿ll just wait for it to post to my credit card.”

Dec 20, 2006 by Reuben from Sugar Land, TX
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[8]

• Was close to the freeway and site of our destination.
• Same as 15.

“Hotel staff was short in hospitality, could not provide a king or queen bed, smelled like smoke, hotel was stale. Would not stay or recommend the Radisson Denton.”

Dec 4, 2006 by Tammy from Siloam Springs, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[1]

• Nice.
• Too far from where I needed to be - wallpaper coming off walls.

“I got a great room.”

Nov 13, 2006 by Doug from Calgary, AL
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[5]

• Had a nice lobby area.
• Mattress poor. Dead property.

“This hotel felt very empty. Other than one front desk staffer (who I never actually saw present again after check in) I never saw any other staff other than a bartender. It felt like being in a mall before it opened. Not many guests. Poor quality mattress gave me a backache. A depressing stay to say the least.”

Oct 5, 2006 by Ron from Huffman, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[9]

• Close to UNT.
• I was stuck into a smoking room(s).

“Nice lobby. Bathroom wallpaper was peeling. Room in need of renovation.”

Sep 13, 2006 by Greg from Mustang, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very upscale and clean.
• Sign age.

“We enjoyed our stay we would stay there again for sure, the front desk people were no the friendliest we've come across but other then that everything was fine. Great location easy on easy off very clean comfortable rooms, very quite.”

Aug 21, 2006 by Susette from Austin, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Very conveniently located.
• NA

“This hotel had a reasonably priced restaurant and room service menu. Our room was not the best. The desk clerk stated that if we wished to pay their price, we could get a king room. And I assume that we would have been rented an upgraded room with a newer bed. The hotel advertised Sleep Number beds and their web site quoted two different prices for the sleep number as opposed to the standard bed. We should have order room service breakfast, the price was right.”

May 31, 2006 by James from Van Buren, AR
Overall Rating: 3
Cleanliness:[8] • Staff:[10] • Location:[3]

• The people.
• The rooms were really small.

“This hotel was not at all what I expected in a 3 star hotel. The rooms were really small. I have seen larger rooms in a Motel 6. The bed was better than in a Motel 6. They did not have a hot tub.”

Feb 20, 2006 by Alfred from Nederland, TX
Overall Rating: 2
Cleanliness:[8] • Staff:[9] • Location:[10]

• The staff.

“A good value for your dollar. The restaurant is good also.”

Feb 16, 2006 by Carol from Sabina, OH
Overall Rating: 3
Cleanliness:[3] • Staff:[7] • Location:[7]

• After 2 nights in a smoking room, I was moved to a non-smoking room which was much nicer and less odor.
• After the first night, the room was not vacuumed, one evening there was no luggage cart available, and other evening the room door was not secured.

“They were able to tell me which exit to take off of the 35 E, which was quite helpful. Besides not cleaning the floor, the tea and condiments were not replaced, and the notepad when used was not replaced. One evening when a luggage cart was needed, one was not found. The last evening when I tried my key card in the door nothing happened until I just pushed the door open. (An unsecured room!). ”

Dec 30, 2005 by Diane from Thornton, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful hotel, clean rooms, kind and helpful employees. Outstanding place to stay.
• We found nothing negative.

“We were most impressed by the employees of this Dissonance The pleasant experience we had here began at the front desk, with a warm greeting and a smile. The room was quiet and lovely, room service was accommodating and prompt. Beyond being a place where we would definitely return, it would be among the top 5 hotels at which we have ever stayed.”

Nov 22, 2005 by Doug from Abilene, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Self contained, we didn't need to "go" anywhere.
• Parking lot in relation to front entrance.

“A good weekend get away destination for couples.”

Nov 5, 2005 by Anthony from Glenolden, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean, nice rooms, good eating.
• Nothing.

“Nice hotel.”

Sep 9, 2005 by Robert from Ashland, OR
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[8]

• The staff was very accommodating and friendly.
• .The Hotel air conditioning system is old and very noisy. The a/c units were wall mounted and all rooms had the units installed close to each other,

“Generally, our stay was enjoyable. Housekeeping did a good job. The restaurant food was good and well prepared. The rooms and furnishings were in good condition. The only negative was the noisy, vibrating a/c units, which made sleep difficult.”

Jun 20, 2005 by Laurie from Odessa, TX
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[8]

• The grounds are beautiful
• Mildew in bathroom, stains on carpet, crack in ceiling, coffee not restocked

“Convenient to UNT, TWU, restaurants, and shopping. I would ask for a room with a view of the golf course and grounds next time.”

Jun 20, 2005 by Patty from Georgetown, TX
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[10]

• The location was perfect for our purposes - easy access to IH35W & UNT.
• No pool!

“The room was clean and our non-smoking room was indeed non-smoking, although the speakers were blown out in the TV. Nice big vanity in the bathroom.”

Jun 7, 2005 by Martha from Tuscola, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful.
• Our room air conditioner was not working at all.

“We realized very quickly that our room air conditioner was not working. We brought this to the attention of the staff as we left for dinner. Someone attempted to fix it while we were gone, but as soon as we walked in the room, we realized it was not fixed. They were gracious and placed us in another room. Also, I needed access to a computer to proof a paper for my daughter. Since they did not have a business center, the girl at the desk allowed me to use the computer in their office area behind the desk. I was truly grateful for her assistance, and so was my daughter.”

Mar 8, 2005 by Chuck from Brentwood, TN
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[8]

• Channel selection on TV, workout equipment

“I would not stay here again. My room was substandard, from dirty sheets (stains right by the pillows) to very worn mattresses, it was not acceptable. The workout room in the basement does not have any ventilation/air flow (I was swatting away gnats), towels, water or reading materials. However, the equipment was a nice selection and worked well.”

Feb 17, 2005 by Evangelina from San Angelo, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

“The really only thing wrong was the location, I should of picked a closer location to my family. Also we arrived late and the staff member was not very helpful or friendly.”