User Reviews for Marriott Louisville Downtown

Research User Reviews for Marriott Louisville Downtown (1-20 of 95)

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Oct 28, 2009 by David from Brownsburg,IN
Overall Rating: 9

• Hotel gave me free parking for becoming a Marriott rewards member.
• $21/day to park is outrageous.

“Overall a very pleasant experience.”

Oct 27, 2009 by Matt from Dacula,GA
Overall Rating: 9

• Clean, classy hotel for the cost in downtown0
• Food pricing was very high.

“Great property, location to downtown and 4th St Live area is excellent. rooms were clean, just be prepared for high priced food/drinks.”

Oct 27, 2009 by Susie from Louisville,KY
Overall Rating: 10

• Great customer service, the room we stayed in had a beautiful view of Louisville downtown.
• The hotel was great, there were just a few things that I expected from a 3 star hotel. Microwave, a better coffee maker.

“I loved how there is a Starbucks downstairs in the lobby with a nice restaurant pub right by it. Walking distance to many attractions downtown.”

Sep 28, 2009 by Matt and Heather from Panama City,FL
Overall Rating: 9

• Clean rooms and
  nice environment.
• Need to include refrigerators in the rooms! Pool area could have been nicer setup. "More inviting".

“Nice clean rooms, pool area could have been setup nicer, "more inviting." Needs refrigerators in rooms!”

Sep 24, 2009 by Rosemary from Merced,CA
Overall Rating: 9

• Very nice friendly and clean.
• Nothing, everything was good.

“Quiet clean with very pleasant staff.”

Aug 25, 2009 by Donna from Jasper,IN
Overall Rating: 10

• Very friendly staff when checking in, clean and updated decor.
• Can't think of anything I didn't like.

“I would recommend this Mariott to anyone needing a room in downtown Louiville. Great location, friendly staff and very clean/modern decor.”

Aug 18, 2009 by Elisa from Glen Carbon,IL
Overall Rating: 10

• The staff was exceedingly friendly and helpful.
• I have nothing negative to say about this hotel.

“The staff was very friendly and welcoming and went out of their way to be helpful. Everything was easy to understand and utilize. We had a fabulous trip.”

Aug 14, 2009 by Jamie from Indianapolis,IN
Overall Rating: 10

• Beautiful accommodations! Had a great view of the riverfront.

“Upscale, beautiful, clean hotel. Staff was friendly and courteous. Bar and restaurant were very nice.”

Jun 3, 2009 by Peggy from Owensboro,KY
Overall Rating: 9

• New, clean and very accessible.

“A very nice Marriott.”

Apr 30, 2009 by Joseph Ferriell from Saginaw,MI
Overall Rating: 10

• The staff was friendlier than anywhere I have ever stayed at.

“The staff always meets you with a smile and a friendly comment. The accommodations are clean and elegant.”

Apr 1, 2009 by Frank from Albany,GA
Overall Rating: 10

• Great and
  friendly staff.
• Everything was great.

“Great place to stay, centrally located, friendly staff and wonderful decor.”

Mar 26, 2009 by Brenda from Somerset,KY
Overall Rating: 9

• Nice bedding.
• Could hear water in walls most of the night as floors above us used showers.

“Other than the noisy water in the walls it was fine.”

Oct 24, 2008 by Shannon
Overall Rating: 9

• Friendliest staff!
• Champions Bar Service.

“By far the best customer service of any Mariott where I've stayed.”

Oct 8, 2008 by Debbi
Overall Rating: 10

• The Marriott bed, the bath products, the computer in lobby for airline check-in.
  

“Very clean and comfortable and great location, would definitely stay there again.
”

Aug 20, 2008 by Jarrod from Olive Hill, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The decor, lobby area, and staff are all major selling points with this property.
• Parking was overpriced for the area and was a hidden cost in staying with the property.

“In the past I had always stayed at the Hyatt Downtown. This property exceeded the expectations I had become accustomed to while staying in Louisville. The Marriot Downtown is a very nice weekend getaway or business friendly location. Property is located within a short walking distance to a huge variety of restaurants, entertainment, and riverside attractions. One disappointment was the earlier than normal check out time of 11 AM and no option for a later checkout. Our room was a corner room with magnificent views of the city. I will definitely stay at this property again when I return to Louisville for either business or pleasure. Major attributes include: decor, friendly staff, excellent room service menu, dedicated parking garage, location.”

Aug 18, 2008 by Michael from Knoxville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel lobby. Blu restaurant.
• Nothing.

“Everything you would expect from Marriot, a bit more excitement and style.”

Aug 6, 2008 by Ernest from Prestonsburg, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was perfect great service.
• The keys did not work I had to get them changed 2 times.

“I will stay there again. The best room service I have ever had. Awesome food.”

Aug 3, 2008 by Jenny from Frankfort, KY
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[6]

• Nice rooms.
• The hotel staff was intrusive and unprofessional.

“The Marriot in Downtown Louisville is located near a predominant night spot where I was going to celebrate my birthday.”

Jul 30, 2008 by Nick &. from Fishers, IN
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[3]

• Classy and clean. Great hotel.
• Loud night club across the street that kept us up all night. Stay was ruined by lack of sleep.

“Had it not been for our room location, this would have been a great hotel stay. It really is a very nice hotel, very clean, friendly staff, classy. But we were put in a corner room on the sixth floor that appears to have very poor sound insulation. Not only did we hear street traffic all night, including sirens, but there was a large night club across the street from us (6 Clubs in one block or something like that). We had to listen to the music and base till after 3 AM. It turned a great experience into a night of sleeplessness.”

Jul 30, 2008 by Jennifer from Indianapolis, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful hotel & service was great. Close to all of downtown attractions.
• Loud banging noise was heard above us, either kid bouncing a basketball or hammering.

“Beautiful entry way, great valet parking service, it was close to the attractions downtown but if you wanted to leave you could go just a few miles to the other destinations.”

Jul 3, 2008 by Dave from Lombard, IL
Overall Rating: 0
Cleanliness:[8] • Staff:[9] • Location:[9]

• Nice room - great location - excellent staff.
• Have to pay for in room internet.

“Great hotel for Convention Center or downtown activities, much better than the alternatives in the area.”

Jun 1, 2008 by David from Kannapolis, NC
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great Downtown location!
• Noisy! I was awakened several times each of the three nights we stayed by other guests in the hall.

“Great location and friendly competent staff, but it was difficult to get a good night's sleep. Noise from the hallway didn't seem to be filtered at all by closed door! Other than the night-time noise, we loved our stay.”

May 19, 2008 by Keith from Brentwood, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly staff, very accommodating-top floor rooms has great view of city and river.
• Parking-$19.99 per day. And it was located next to the "love boutique".

“What a beautiful hotel! This brand new facility in Louisville is conveniently located nest to the convention center, and only a short walking distance away from very popular Louisville Downtown attractions. The staff is super friendly, as are most people in Louisville. The 17th floor room we stayed in had an awesome view of the city and the river. I would definitely stay here again if I go back to Louisville. And for all you coffee lover, I was told the only Downtown Starbucks is the one located in the Marriott lobby.”

May 8, 2008 by Eric from Macungie, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Our room was immaculate and spacious. I've never seen such attentive staff. Highly recommended.
• Restaurant staff oozed forced niceness. Housekeeping forgot to remove the prior guest's soap from the shower.

“What a beautiful hotel - particularly for its 3-star rating. The rooms were spacious, clean, and the staff were as gracious and friendly as I have ever seen. I would highly recommend this hotel to anyone staying in Louisville.”

Apr 30, 2008 by Anna from Muncie, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location was perfect for the Kentucky derby mini Marathon.
• Parking was kind of expensive & the pool was very cold.

“This hotel worked out great for us. We would definitely recommend it for anyone attending an event Downtown. It isn't publicized, but if you talk to the concierge for a password you can get free wireless internet access in the lobby area instead of paying for access in the room.”

Apr 29, 2008 by Alan from Frankfort, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great view, friendly staff, superb linens, nice facilities.
• Expensive parking for guests, limited options.

“Great hotel, beautiful lobby. I spent the night here with my wife and two little ones before the Kentucky Derby Marathon. Staff was very accommodating. Let us check in early and check out late on race day. Biggest complaint would be paying 19 dollars for self service parking as a guest at the hotel. Outrageous. Only other option is to park blocks away in a sketchy parking lot.”

Apr 24, 2008 by Ami from Bowling Green, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• How nice of a hotel!
• Was some sort of convention at the hotel and had to stand in long line to check in.

“Loved the hotel! Contemporary and comfortable! The bed was comfortable and we really don't have negative things to say.”

Apr 22, 2008 by Kristy from Princeton, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• We love this hotel.
• What is not to just love?

“The room service is great. Love the nachos from the lounge.”

Apr 20, 2008 by Randa from Henderson, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel staff was courteous and friendly. The location was very close to the attractions we wanted to visit.
• There really wasn't anything.

“The staff was very friendly. They were also very professional. We were met with excellent service. I would highly recommend this hotel.”

Apr 16, 2008 by Brad from Farmer City, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The view on the higher floors is great skyline, and centrally located Downtown.
• The TV did not work in the room; the hot tub was closed for maintenance.

“The hotel was easy to find and located near some great attractions (fourth street live, science museum, slugger museum, glassworks, and a lot more). The overall appearance was great and provided a nice atmosphere. It was your typical 4 stars plus hotel, where you have to pay for everything. The amenities are great but for the budget traveler you might want to park in the back in the public parking lot for $4, instead of the $19-$21 that the hotel charges. Be ready to pay for water and internet in the room. The staff was very nice and considerate to our troubles and offered to upgrade our accommodations for free due to our troubles. I would recommend this to anyone.”

Apr 9, 2008 by Julie from Bowling Green, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location very convenient.
• Price of parking was ridiculously expensive.

“I like the hotel very much. The price of parking on top of hotel room rental was too high. Would have chose another hotel if I'd known this before I stayed there.”

Mar 21, 2008 by Tom from Pocatello, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Close to my function.
• No shuttle to the airport.

“Great Value and great location.”

Mar 20, 2008 by Marilyn from Lawrence, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to downtown.
• Too helpful, couldn't carry your own bags.

“Nice!”

Mar 19, 2008 by Abby from Richmond, KY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location, lobby.
• Rooms were horribly decorated. Nothing matched.

“The hotel itself was ok. I did desire a little more for a 4 star hotel. Staff was excellent. Nothing in my room matched. A striped bed skirt with un-matching comforter. Gold, brass and silver lamps?”

Feb 19, 2008 by Marlon from Antioch, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and the ambiance of the hotel.
• Lack free internet.

“Really nice location to downtown and the whole experience was quite relaxing.”

Feb 16, 2008 by Linda from Crossville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Elegant decor. Very, very friendly & professional staff. Oodles of pillows and sumptuous bed linens.
• The weather was icy & snowy that's the only negative!

“We were very pleasantly surprised at the opulence and the exceptional service of the Marriott in Downtown Louisville. However, when we arrived, we were very impressed with the decor, the staff, the restaurants and the bar. The room was very nice; the king size bed was made up with high thread count linens with lots of pillows and a cozy comforter.”

Feb 14, 2008 by Jill from St Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the interior design nice sized bathroom.
• Nothing.

“Marriott has indoctrinated their staff well. There was an issue with noisy HVAC equipment that we seem to notice in all most hotels.”

Dec 16, 2007 by Sean from Xenia, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location was right Downtown.
• Paid $14/night to park in the hotels garage.

“Good location, friendly staff, and clean facility. Parking should be reduced for customers, if not free. The pool area is limited to only 5 people allowed in pool which does not make it family friendly.”

Nov 27, 2007 by Dave from Evansville, IN
Overall Rating: 9
Cleanliness:[5] • Staff:[9] • Location:[8]

• View, location, comfort.
• Had hairs in the shower and sink that were not mine!

“I like the Marriott downtown. It has a great location, very comfortable, with a great view facing the river.”

Nov 12, 2007 by James from Provo, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff. Loved the concierge lounge.
• Nothing.

“Friendly and responsive staff and nice clean rooms. The concierge lounge is a nice bonus.”

Nov 3, 2007 by Jason from Maineville, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• The decor and overall appearance was very modern and warm.
• The check in/ drop off area is a little hard to find with limited parking.

“Very clean and very nice rooms with comfortable beds and roomy bathrooms. The hotel restaurants are above average, although the service in the sports bar could have been better. Ask for more pillows if you like more than one while sleeping. The hotel staff was friendly, but not as educated in local public transportation and tourist attractions. Overall a very nice stay in a convenient location. One block from 4th street lives.”

Oct 22, 2007 by Erika from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Just a comfortable and cozy home away from home!
• Inconsequential really, maybe that the pool is closed after September.

“Pleasant check in, great breakfast and plenty of choices, internet wireless worked good business park had tree lined walkways for a morning get out and walk will stay again when we are out there!”

Oct 3, 2007 by Ronit from Indianapolis, IN
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[10]

• The bedding was clean and comfortable. The room smelled fresh and towels were soft and white without stains.
• No shower cap and sewing kit in the bathroom.

“The room was extremely nice, comfortable and smelled fresh. No smoking was indeed respected. Location was at walking distance to restaurants. The staff was extremely friendly and helpful.”

Sep 30, 2007 by Laurie from Spring, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Classy hotel and staff with well-appointed and comfortable rooms.
• Wish they served breakfast.

“My husband and I thoroughly enjoyed our stay at the downtown Marriott In Louisville, Kentucky. The staff was very courteous, helpful and friendly. Our room was well decorated, the beds were comfortable and the view of downtown and the river was great.”

Sep 26, 2007 by John from Scottsville, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Wife liked all the pillows.
• Seemed strange to have a cheaper plastic toilet seat.

“Excellent doorman I think.”

Sep 6, 2007 by Scott from Princeton, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Nothing.

“The staff and facility were amazing. They could not do more to make our stay great!”

Aug 1, 2007 by Mike from Spring, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Service from all personnel was excellent.
• Our room was next to the elevator, late-night guests too noisy, rude.

“This hotel should be a 4 star hotel. Personnel, atmosphere, and accommodations were excellent. Only negative we had in our stay was the room location (next to the elevator) and the noisy, rude guests who would get off the elevator at a late hour and still continue partying down the hall to their room, not really the fault of the hotel. Everything else was great. Would recommend this hotel, great location.”

Jul 31, 2007 by Marcia from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel was very clean and in a good location.
• I wish the restaurant would have had a bigger menu.

“This hotel was very comfortable and friendly. The rooms were neat and clean, and the atmosphere was very welcoming.”

Jul 26, 2007 by Layne from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Easy access to downtown and interstate 65.
• Parking was difficult to access.

“Very nice hotel. Great rooms and fitness area.”

Jul 23, 2007 by Terry from Frisco, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Totally non-smoking hotel.
• Quality of equipment in fitness facility.

“Blankets should be provided. The comforters are nice but too warm and a sheet alone is not enough. The fitness equipment (recumbent bike, elliptical) is not of high enough quality for the amount of use in a hotel like this. I thought the bike would fall apart based on the noise and how much it rattled.”