User Reviews for Holiday Inn Express Ruidoso

Research User Reviews for Holiday Inn Express Ruidoso (1-12 of 12)

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Apr 7, 2009 by Cindy from Odessa,TX
Overall Rating: 9

• Nice and quiet and actually didn't smell musty.
• It could've used more toiletries. Like also shoe shine cloth or lotion.

“I liked the idea that they also had a shuttle to the casino for the concert if needed.”

Sep 9, 2008 by Donnie from Odessa, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The place was near by our plans., people were nice and the congenital breakfast.
• The one manager was rude to his breakfast staff, the staff worked very hard.

“Hotel was very clean and friendly and very affordable.”

Jan 2, 2008 by Yiming from Houston, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[1] • Location:[8]

• Good comfortable room.
• Bad customer service.

“Bad front desk customer service.”

Jul 3, 2007 by Denise from Las Cruces, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Pool hours are great, open late!
• Their rates are cheaper.

“I thoroughly enjoyed the pool and Jacuzzi. The staff at the front desk was extremely friendly and helpful. I would definitely stay at this hotel again.”

May 14, 2007 by John from Plainview, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was quiet away from all the traffic.
• We did not like the air conditioner.

“This hotel is a great place to stay. It's clean, quiet, inexpensive, and you can access downtown easily.”

Mar 17, 2007 by Carolyn from Amarillo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bedding was so nice and soft.
• There was nothing I didn't like.

“When visiting Ruidoso again, I would love to stay at the Holiday Inn Express. Went above and beyond in meeting our expectations.”

Jan 29, 2007 by Wanda from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Very clean, nice fireplace in lobby.
• Breakfast was pretty skimpy.

“We got snowed in the last day and the rate went way up. Was rather disappointing. But our stay was very pleasant other than the rate increase after our initial reservation.”

Jul 11, 2006 by Charles from Midland, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Good clean breakfast.
• NA

“Stayed there before - people were nice - first day room was not cleaned - staff did not put on maid list - it was ok - got clean towels from desk”

Mar 13, 2006 by Christine from Tucumcari, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[4] • Location:[5]

• It was clean and comfortable.
• Room was cold, hard to heat.

“The front desk was friendly. One of the other staff, Not sure who she was, was not so friendly.”

Feb 26, 2006 by Susanne from El Paso, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Microwave, coffeemaker and fridge in room.
• 11 o 'clock checkout time was too early.

“We were there for just one night and we liked it. Next time we will stay there again.”

Nov 2, 2005 by Mark from Las Cruces, NM
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[9]

• Good location, warm welcoming lobby.
• The bed was horrible.

“Overall, it was a friendly warm environment, but the bed was very uncomfortable. They need new beds.”

Jul 11, 2005 by Angela from Midland
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Breakfast was great!
• None/ Everything was great!

“A great place to stay. Very clean! The staff is very friendly and helpful. We will be back”