User Reviews for Sofitel Minneapolis

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Jan 9, 2008 by Sharon from Coon Rapids, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[4]

• Wonderful staff, great room, very accomodating to all my needs.
• To remote, this hotel is not near MOA or airport.

“This hotel is very professional and welcoming. It is small and very quiet, so if you're looking for action this is not the place.”

Jan 8, 2008 by Gingie from Wadena, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Down pillows and duvet and croissants.
• Shower is not the best.

“We stay here a lot and always feel relaxed and as though' we are on a luxury vacations.”

Jan 4, 2008 by Stephen from Rochester, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great concierge made me feel welcome and respected.
• So fancy that I felt a little underdressed.

“The Softie is close to the airport and to the major artery highways for Minneapolis and St. Paul.”

Dec 5, 2007 by Judi from Muscatine, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Bedding amazing. Shower fabulous. Very comfortable room.
• Drinks were very expensive.

“French modern decor, luxurious bedding and scrupulously clean, Sofitel Minneapolis can provide the perfect backdrop for a romantic getaway. The staff was top notch and our room was clean, comfortable and pleasant.”

Dec 4, 2007 by Bruce from Algona, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The beds and TV great.
• Nothing.

“1st Class all the way.”

Dec 4, 2007 by Diane from Sioux Falls, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quiet, classy, superior service, delicious food, great bar.
• Nothing.

“Hotel Sofitel is a quiet, upscale hotel, perfect for a weekend getaway or business travel. Updated rooms have luxurious linens and comfortable beds. The spacious lobby provides the perfect place to order a drink and visit with friends. Customer service is superior.”

Nov 21, 2007 by Jamie from Sioux Falls, SD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Ambience.
• No free wireless internet. No pool.

“Great for a romantic getaway. Not good for kids.”

Nov 20, 2007 by Lindsey from Sioux Falls, SD
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• The bakery, the bedding.
• Lighting in bathroom.

“We enjoyed our stay at the Soffitel, Minneapolis. The beds were wonderful. The rooms were clean and the bakery has the best breakfast!”

Nov 14, 2007 by Kelly from Eden Prairie, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The bed was very comfortable.
• The shower was really small.

“It was a good stay, comfortable bed and good service. I would stay again and recommend people to stay there.”

Nov 12, 2007 by Jeff from Palo Alto, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Comfortable bed.
• Hotel lobby could be updated a bit.

“Great food and cozy environment just outside of the big city.”

Nov 11, 2007 by Jennifer from Waverly, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean rooms.
• Nothing.

“This is by far the best hotel that I have stayed at this year. It was very clean, staffs were great, and location was great. 10 minutes from every major attraction that we were there for.”

Nov 9, 2007 by Liz from Johnston, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[5]

• Nice room.
• Location to mall.

“Very nice hotel. Was with a friend on a shopping trip. The room was nice, more of a place for business or leisure travelers rather than families.”

Nov 7, 2007 by Gary from Tomball, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean and friendly staff.
• $10 for one drink at the bar. Made me and my associates leave the hotel.

“Clean and friendly staff. Very pleasantly decorated. Would stay there again. Wont use the bar services. $10 for one drink at the bar made me and my associates leave for another bar/restaurant.”

Oct 31, 2007 by Valerie from Tracy, MN
Overall Rating: 2
Cleanliness:[7] • Staff:[2] • Location:[6]

• The beds were delightful.
• The walls are paper thin.

“We thought this hotel was fabulous until we tried to go to sleep. A wedding reception was being held downstairs right out in the opens we had to put up with listening to some crappy jazz band that seemed to get louder and louder when all we wanted to do was sleep! I felt bad for people on lower floors, for whom it must have been even louder. Then, on the day we checked out, we learned (only after calling the hotel to inquire as to why our account had been charged) that had been charged to our credit card for incidentals! That would have been fine if we had been notified that this would happen but we were not. We were traveling and it would have been nice not to have our credit card tied up in fees that we did not authorize and learned wouldn't come off our account for 24 48 hours (most likely 48, the woman at the desk told us, because it was a Sunday). The bad definitely outweighed the good during this stay and we will not be returning to the Sofitel.”

Oct 30, 2007 by Shawn C. from Sioux Falls, SD
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Desserts were great in the restaurant.
• It did not have a pool.

“Contemporary, inviting, cozy, lively hotel. I stayed with my 7 year old child and she liked it very much too! The only draw back of the hotel is it is a four star, but it didn't have a pool.”

Oct 19, 2007 by Christi from Dillsburg, PA
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[5]

• Very clean.
• As compared to other Sofitel hotels that I have stayed in Philadelphia and Washington DC. This really did not compare: the room, bathroom, dinning.

“Also the online directions to the hotel from the air port were incorrect.”

Oct 16, 2007 by Frank from Huntley, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Wonderful staff and excellent food.
• Bed could have been made better, sheets tucked in tighter.

“Excellent, would stay there again.”

Oct 11, 2007 by James H. from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fine linens, air conditioning controls had a great range.
• Poor cable selection, paying for internet, no garbage can at entrance.

“Overall it was very enjoyable. We would stay there again. Nice lobby, relaxing atmosphere. Excellent bed and fine linens. Good staff service.”

Oct 11, 2007 by Susan from Clontarf, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice and quiet and great comfortable bed.
• Slightly difficult to locate front of building.

“Exceptional, professional staff, clean rooms, very comfortable beds!”

Oct 10, 2007 by Glen from Johnston, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Beds were great, rooms spacious.
• The barking, squealing dog in the next room.

“Wonderful deluxe hotel convenient to I-494. However, be sure to ask for a floor or room away from one with dogs. Apparently the hotel allows travelers to bring their pets, at least on the 1st floor. We had to have our room changed on the 2nd night due to a dog left alone in the room next door.”

Oct 9, 2007 by Ebenezer from Branford, CT
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Free parking and friendly staff.
• No suitcase stand/rack that is normal in a hotel room.

“The hotel staff was very friendly and professional. Free parking and very comfortable beds ware the highlights of my visit to the Sofitel Minneapolis.”

Oct 5, 2007 by Stephen from Burlington, ND
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean rooms and great beds.
• No pool.

“Great hotel; highly recommended.”

Oct 3, 2007 by Phyl from Austin, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great hotel. Love their breakfast!
• Would like free internet access.

“Love the beds, the amenities.”

Oct 3, 2007 by Sharon from Elk Point, SD
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Staff was outgoing and went out of their way to accommodate us.
• The noise level is terrible. Paper thin walls and you could hear everything from bottom and top floors including hallways.

“I love how Sofitel took inexpensive decore and furnishing and made them appear elegant and attractively arranged.”

Oct 2, 2007 by Kathleen from Fairfax, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lovely bathroom, luxury bed & bath linens, spacious rooms.
• No natural light in rooms facing atrium.

“Very well appointed, well maintained older hotel with subtle French overtones.”

Oct 1, 2007 by Michael from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great location and the staff were very helpful and professional.
• There was nothing that disappointed us.

“Great place, good food, service and clean. Nice place!”

Sep 27, 2007 by Mark from Alpharetta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was amazingly chic.
• The doorman did not open the door for me upon arrival or departure.

“Excellent accommodations for the money.”

Sep 26, 2007 by Darrell from Moorhead, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Made my wife very happy very friendly atmosphere beds were exceptional.
• Didn't have a pool but exceeded all other expectations.

“My wife was thrilled when she heard we were staying at this hotel as she had stayed here before. It's quiet, beds are to die for, great exercise facilities, with bar and restaurant. It's a little speedy.”

Sep 26, 2007 by Nicole from Elie, MB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Bed was extremely comfortable, rooms very quiet.
• No pool or hot tub, coffee in rooms or refrigerator.

“Excellent hotel, would definitely recommend it.”

Sep 26, 2007 by Jenny from Fargo, ND
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds are like heaven.
• Could use more lighting in the bathroom.

“I love this hotel.”

Sep 26, 2007 by Gregg from Winnipeg, MB CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The room was large, clean and comfortable.
• I wish it had a pool.

“Definitely a 4 star hotel. The room was clean, spacious and had a comfortable king size bed. The staff was friendly and helpful with my entire request. I would stay there again.”

Sep 19, 2007 by John from Brainerd, MN
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[7]

• Friendly staff, clean room, nice TV.
• Bed way too soft, room small, no hot tub, sauna or pool.

“I'm happy I got the room for a decent price. It was no where near worth the original price. It was no larger than any Plain-Jane 2 star room. All the room WAS/IS a redecorated Plain-Jane 2 star room. Staff was very friendly; TV was upscale although channel selection was so-so. Bathroom was better than average but the beds were way too soft.”

Sep 19, 2007 by Phyllis from Austin, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Ice machine on each floor.
• No free wifi, no airport transportation.

“The sofitel in Bloomington, Minnesota is a great place to stay. The location is convenient to our needs. It has a good restaurant, especially for breakfast. The staff is friendly. We would love to have free airport transfers, free wi-fi, and a continental breakfast.”

Sep 15, 2007 by John from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Had lots of amenities, nice weight room.
• The PCs they had available for our use were clunky.

“Sofitel is conveniently located on the interstate near major shopping and restaurants in a nice, safe part of town. There are lots of little things they offer for their guests which make it worth the higher price. I first fell in love with the place when I stayed there for a business conference, so when we planned our trip, this was the only place I considered.”

Sep 13, 2007 by Lynn from Nekoosa, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The location and room service were both very good. The public areas are well appointed.
• The rooms are suppose to be redone but are done poorly, the housekeeping staff is not 4 star qualities.

“The Sofitel in Minneapolis does not live up to the Sofitel quality I have come to expect. The room furniture is chipped and scratched, the bathroom doors do not close or latch. The doors were repainted on closets etc. but not filled properly and show the old hardware. The housekeeping staff is not well trained, when we requested a top sheet on the bed both thru guest services and a note to housekeeping we did not receive it, at bedtime when we called to get one a houseman came up and handed me a sheet, we had to call again to have the bed remade by the staff, 4 contacts for one sheet! The maid took our personal corkscrew when cleaning the room and when we requested its return we were given first a throw away type then when we refused to accept that we were given a similar design corkscrew of much less quality. The Minneapolis Sofitel is not a 4 star hotel, only the concierge seemed to understand 4 star services.”

Sep 11, 2007 by T. J. from Newark, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and room.
• Nothing.

“Fantastic hotel, I will stay again whenever I'm in Minneapolis.”

Sep 11, 2007 by Michelle from Marshall, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly and helpful staff, wonderful feather beds.
• Would like more bath towels in room initially.

“This is our 2nd trip to this hotel. We love the food, the service and the feather beds. It is in a great location and the rooms are always immaculate. We can't say enough good things about this hotel as there are so many.”

Sep 9, 2007 by Gus from Milwaukee, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The pastry shop was super!
• The women's public toilet was very dirty!

“There is no pool, but a very nicely equipped gym.”

Sep 8, 2007 by John from Duluth, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pretty good location with very friendly staff and well appointed rooms.
• You can see where to hotel is but it is a little difficult to get to.

“Great place to stay.”

Sep 5, 2007 by Jackie from Spirit Lake, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were huge. The decor was done in very modern and the beds and pillows were really comfortable.
• Do not recommend the "French" restaurant the food was just ok, and the service was slow.

“The lobby was very inviting and offered many areas to sit and relax, but I do not know why you would want to leave your room once you saw it. Huge in a modern decor, the beds were comfortable with the down bedding and pillows. I would not recommend the "French" restaurant in the lobby, service was slow, and the food was not too good.”

Sep 4, 2007 by Ann from Hoffman Estates, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Front desk and concierge services were very professional, knowledgeable, friendly and helpful. Gift shop carries unusual gift items.
• Lacks airport shuttle service.

“Only stayed one night but every aspect of my stay, from first front-desk encounter through to check-out was very positive. Room was clean, well-appointed and I did not want to leave the comfortable bed in the morning. Breakfast crepes in Chez Collette were perfect. (All hotels could provide a listing of local radio stations for ease in finding the NPR station. Many of us rely on that news source in the morning.)”

Aug 30, 2007 by Kerri from Cass Lake, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds and bedding.
• No hot tub.

“Everything was wonderful.”

Aug 29, 2007 by Teri from St Cloud, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[5]

• Clean.
• Beds were not comfortable, no pool.

“I wanted a better hotel because I was tired of staying in Chains that I thought would be clean but weren't. This is important when your children touch everything. It was clean and looked nice the beds and pillows were not comfortable. Staff was very nice.”

Aug 29, 2007 by Fran from Sioux Falls, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very elegant and attentive staff at the front door, the desk, the fitness center and the room. Excellent fitness center with high quality equipment.
• We would have enjoyed a swimming pool, but we got along fine without.

“Very elegant hotel, everything sparkled, and the rooms were spacious and comfortable. All staff members were very friendly and attentive.”

Aug 29, 2007 by Charles from Sauk Rapids, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Appointment (furniture to wide-screen TV to elegant bath) of the room.
• Hard to say, but the room might have been a bit larger, But I did not like the noise I could hear in the hallways and from the TV in an adjoining room.

“While the Sofitel in Bloomington, MN has been around for years, they still maintain a HIGH standard of service, amenities, appointment, and comfort of the rooms. They do need to improve the noise that comes from the hallways (cleaning staff in the morning) and in the soundproofing of rooms (could hear TV in and adjoining room).”

Aug 28, 2007 by Tom from Cedar Falls, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent friendly service, clean attractive modern rooms.
• We were missing soaps, shampoos, and the mattress pillows were skewed off the sides of the beds.

“While this is a beautiful modern hotel/motel, I believe it is closer to a three star than a four star hotel. The rooms appeared to be clean but little things were off - we had to call room service for soaps and shampoos, beds were lopsided because the mattress covers were over the sides and had not been corrected (made us wonder if sheets had actually been changed). However, because of overall experience, we will stay at the Sofitel again.”

Aug 23, 2007 by Gary from Gordon, WI
Overall Rating: 9
Cleanliness:[9] • Location:[8]

• Workout room, spacious room, cleanliness.
• Common area was large, but only included sofa and chairs.

“Nice property, large common area. Spacious room and clean room with above average amenities. The workout room had good quality equipment. Pleasant staff, overall experience exceeded my expectations, and as we all know, that doesn't always occur.”

Aug 23, 2007 by Jen from Cedar Rapids, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Beds were very comfortable.
• Our room service order was incorrect and not very good.

“Overall very nice.”

Aug 22, 2007 by Donna from Grand Forks, ND
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved how clean the rooms were. The front desk staff was very friendly.
• I would have hoped for a pool or at least hot tub for relaxing.

“I love this hotel! If you are looking for a cozy, clean and friendly hotel, the Sofitel is it. It would have been nice to have had a pool or hot tube available for relaxation. This hotel is definitely not for children. Enjoyed my stay!”

Aug 22, 2007 by Jean from Carroll, IA
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[7]

• It was very upscale with excellent modern decor.
• Not family friendly at all.

“This hotel is very nice and upscale. The staff was helpful, albeit "stuffy". Stay here for business or as a couples get-a-way but not with children. Some things to be aware of: no Disney channel or any kid channels, hotel website states that babysitting services are available but the staff said it is not offered. Expensive food and drinks and not kid friendly. The beds are very soft and the only cover is a heavy down comforter. No coffee maker in your room and expensive in the gift shop.”