User Reviews for Radisson Hotel Green Tree

Research User Reviews for Radisson Hotel Green Tree (1-20 of 347)

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Dec 14, 2009 by Michael from Highland,IL
Overall Rating: 5

• Friendly service.
• Breakfast is not complimentary.

“The facility is old. But service is quit good.”

Nov 18, 2009 by Aaron from Long Beach,NY
Overall Rating: 7

• Convenient to get to anywhere.

“The hotel was fine. The problem was that we requested two queen beds and they gave us 1 king bed.”

Oct 29, 2009 by Jim from Birdsboro,PA
Overall Rating: 7

• The price.
• It was dated. Felt like staying in an old Vegas casino.

“The hotel was a little out of the way but in the general scheme of things, it wasn't too far away from everywhere we needed to be. The hotel seemed older and lacked some amenities a newer one would have but for the price we paid, we weren't too unhappy with the accommodations.”

Oct 16, 2009 by Nancy from Colorado Springs,CO
Overall Rating: 7

• Good value for the price.
• Room was not well cleaned. Stains on upholstered chair & carpet. Dirt on bathroom fixtures.

“For my price, it was a good deal. It was terribly difficult to find the hotel at night, somewhat due to poor outside lighting. Even with a GPS, it was tough. Cleanliness/maintenance of the room was marginal. Bed was comfortable.”

Oct 14, 2009 by George from New Hyde Park,NY
Overall Rating: 6

• Good parking, good location.
• Bed was not comfortable; reception staff was not very friendly.

“For a short stay it was okay.”

Oct 14, 2009 by Shawn from Camp Hill,PA
Overall Rating: 10

• Awesome room.
• Confusing parking.

“I really enjoyed my stay. Those on staff was friendly and did everything they could to help me enjoy my stay.”

Oct 13, 2009 by Linda from Palm City,FL
Overall Rating: 10

• Convenient to airport.

“Fast check-in. Clean and comfortable room. You can hear highway noise, but nothing that is disturbing. The hotel is well-built, and other guests should not disturb you.”

Aug 29, 2009 by Venu from Tallahassee,FL
Overall Rating: 6

• Noisy air-conditioner.

“This was my second stay a this hotel. First time, it was very good. This time I got a room with a very loud air-conditioner. When I switched off the unit, I could hear the same noise from the next room.”

Aug 27, 2009 by Linda Howell from Cincinnati,OH
Overall Rating: 8

• Rooms were nice.
• Bed request not met - furtherest away from everything.

“The hotel must have been sold out would not consider bed request till day of check in & didn't even check it until we checked in. We had the rooms farthest from everything & the girl that checked us in didn't bother to tell us there was an upper parking lot that would have taken us directly to our rooms!”

Aug 25, 2009 by Paul from Emporium,PA
Overall Rating: 10

• I liked the beds and the pillows.
• I left something in the room and no one helped me to retrieve it.

“The hotel was great. I am used to staying in nicer hotels and this one didn't disappoint me. I liked the restaurant. The staff was very friendly. I would definitely stay there again.”

Aug 23, 2009 by Pamala Pinault Emers from Far Rickaway,NY
Overall Rating: 2

• Large unclear layout, 6th floor has no signs or maps showing where rooms are.

“Nice hotel, but very large and unclear layout. Staff was unpleasant, would not recommend.”

Aug 5, 2009 by Gail from Akron,OH
Overall Rating: 6

• It was very clean and the pool was super nice!
• The night staff at the desk was not very helpful

“The hotel was overall a very nice hotel, we had some mishaps they first sent us to a room that already had someone in this was at midnight. Then the second room they put us in the airconditioning was broke so we had to move rooms again by the time we got in our final room it was past 1am the night staff was not very good with moving quickly i don;t think they cared very much about the situation. Other than that it was a very nice hotel.”

Jul 13, 2009 by Denise from Harrisburg
Overall Rating: 4
Cleanliness:[3] • Staff:[3] • Location:[8]

• Breakfast was delicious.
• Cleanliness was lacking throughout the rooms. Bad housekeeping.

“The housekeeping was a major issue. Our bathroom seemed always dirty including the shower. There was a day when housekeeping never attended our room. The pool gave my family all skin reactions to the high chlorine. There was never enough staff. The bar by the pool never had an employee. An employee didn't show up until 3pm for the bar inside. We did not get a sleep number bed - but a hard, uncomfortable bed where you could feel the springs. This hotel should be rated at 2 or 2.5 stars at best.”

Jul 6, 2009 by Alan from Alexandria,VA
Overall Rating: 8

• It has all the basics.
• Could use some updating.

“Hotel beginning to show some age & not being kept up as well as it could. Carpet specifically is looking dated/worn. One (of two) elevators to the tower I was in wasn't working. TVs are OK but very dated. Internet service a plus.”

Jun 21, 2009 by Richard from Winter Haven,FL
Overall Rating: 7

• Very good breakfast buffet.
• Rooms needed upgraded, seemed outdated for this type hotel.

“Overall the value for the price paid was comparable to the next level down. Safe environment and facility.”

May 26, 2009 by Andrea from Saegertown,PA
Overall Rating: 7

• Staff.
• Shuttle accommodations.

“Decent experience. No coffee close to attractions available in the morning, when
I went to the restaurant in the morning and asked for some, the waitress replied there isn't any.”

May 22, 2009 by Carolyn from Chamblee,GA
Overall Rating: 8

• Easy access from parking lot.
• The carpet design was not pleasing. Hazardous turn from main road.

“Acceptable accommodations for a 2 day stay. Pleasant staff. Access from parking to hotel very good.”

May 21, 2009 by Kayla from Etobicoke,Canada
Overall Rating: 3

• Nothing very disappointing.
• The beds were uncomfortable, small rooms and washroom tub was yellow dirty, old elevators took forever hot tube was brown water, not appeasing to eyes.

“I hated this hotel was complete garbage absolutely not what you expect of a 3.5 star hotel. Hot tub was brown water, bed was hard and broken washroom looked like it had never been clean yellow tub and shower curtain, Elevators took forever just to go down 3 floors Hotel was at the complete end of the area we selected. Horrible stay.”

May 7, 2009 by Taneika from Monessen,PA
Overall Rating: 1

• The rooms were fairly comfortable.
• The staff were rude and unreliable and the food wasn't that good for how expensive it was.

“I don't plan on staying there again. Three different people were served before us even though they all had come in after we did. My experience at this Radisson location was unbearable to say the least.”

Apr 28, 2009 by Gary from Middletown,OH
Overall Rating: 10

• Excellent location to the city, as good or better than we expected.
• Bathrooms are really small, and we were undecided about the sleep number beds.

“Excellent value for this hotel, quiet location, easy and quick to get to downtown. Pool was great, parking was ample. Bathrooms are small, but we were very pleased overall.”

Jan 21, 2009 by JIM from Cape Coral,FL
Overall Rating: 8

• Was very clean.
• It was a little on the older side should be up-graded.

“Had a nice stay the restaurant wasn't very attracted closed early.”

Oct 23, 2008 by Cathy
Overall Rating: 7

• Good value.
• Standards of cleanliness.

“I understand that portions of the hotel are being renovated; however, that does not excuse the lack of cleaning in our room (filthy windows and toilet, hair in shower) or public spaces (the hall carpets were dirty when we arrived and still in the same condition when we left two days later).”

Sep 17, 2008 by Rebecca
Overall Rating: 9

• Reasonably priced breakfast/great sleep number bed.
• Room decor/appliances needs to be updated.

“This was a conveniently located, very large hotel for the business or leisure traveler to Pittsburgh. The staff is really nice and helpful - we had a hurricane which knocked out our power and they came around room to room with flashlights! The breakfasts are inexpensive and were more than adequate for quality and quantity. Lots of free parking, good security. Close to shopping and inexpensive restaurants which helps the budget-minded traveler. The rooms are in need of updating one day - the decor is kind of old fashioned - old air conditioning units, etc. but it was clean, safe, and comfortable. If you are not the fussy type- you will be pleased. I loved trying the sleep number beds - that was the best part! Not quite a 3 star but better than most hotels for the price!”

Sep 16, 2008 by Scott
Overall Rating: 7

• Sleep number beds were nice.
• Rooms not cleaned very well, small bathroom.

“Older Hotel. Bathroom was small. Room not cleaned very well. Good location to Pittsburgh, 3 miles from downtown. Beds were nice. They have a nice pool area.”

Sep 7, 2008 by Jeff from Pflugerville, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location.
• Shower head worked very poorly.

“With one minor exception (shower head), the hotel was everything I expected. Staff was mostly friendly - a parking lot attendant was not so much. He was diverting traffic due to one parking lot being closed.”

Sep 5, 2008 by Julie from Edinboro, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[8]

• Location.
• Asked for nonsmoking. There were no ashtrays, but the room had a very strong odor of stale tobacco.

“Overall, very nice place to stay. Staff at desk not as friendly as previous visits. Was given a room that had previously been a smoking room. Stale smoking odor was very strong. Very clean and comfortable. Liked the sleep number bed, breakfast buffet was very nice.”

Aug 24, 2008 by Sandy from Mechanicsburg, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location was perfect, easy to downtown Pittsburgh.

“This was a good hotel in terms of price, location and safety for a single woman traveling. Thank you.”

Aug 24, 2008 by Bill from Denver, CO
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient.
• NA.

“As a weekly business traveler I appreciate a good quality, comfortable bed. The room I stayed in at this Radisson had very poor beds.”

Aug 22, 2008 by Julie from St Catharines, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Pool.
• Hallways were not very clean, dishes left out for hours.

“Overall, not too bad. The dishes were left in the hallway outside a room a few doors down for almost an entire day. ugh! Lamp in room did not work. Had to call down to ask for a restaurant menu.”

Aug 22, 2008 by Michael from Bourbonnais, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Sleep number bed.
• Main parking lot was full at night.

“Great location. Very clean and comfortable. Nice pool area.”

Aug 21, 2008 by Mal from Charlotte, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• Comfortable.
• Sleep number bed.

“Close to city, yet in suburban location.”

Aug 20, 2008 by Susan from Galena, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• It had a convenient location.
• Rooms were loud, bed and pillows too hard!

“The hotel was fine but in need of updating. Sound proofing poor, uncomfortable beds and pillows. Clean though and staff was friendly.”

Aug 20, 2008 by Frank from Jersey City, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Cheap.
• Too far from downtown Pittsburgh.

“The hotel was great.”

Aug 16, 2008 by Judy H. from Menomonee Falls, WY
Overall Rating: 3
Cleanliness:[9] • Staff:[5] • Location:[8]

• The event we attended was handled very well by this hotel.
• Availability of the shuttle service.

“We had terrible room maid service. The dinners in the hotel dinning room were terrible. The food was disappointing at best, service was all good, slow wrong orders, tasteless and cold. Breakfast buffets were excellent! The alternative pizza restaurant wasn't very good plus it was only open on the weekend. Traveling with a 2 yr old was awful because we were not informed that we needed to have a car seat to use taxies service. Wisconsin health department was notified and agrees that their pool was most likely the source.”

Aug 14, 2008 by Julianna from Erie, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I enjoyed my stay, completely met my expectations.
• No complaints.

“Very nice staff. The pool area was very friendly and family oriented. We really enjoyed our stay. The staff was wonderful. I just overall really enjoyed my stay. I felt safe being a single woman there with my daughter also. Thanks for the nice hotel. Thanks.”

Aug 13, 2008 by Debbie from Philadelphia, PA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[9]

• Great indoor/outdoor pool.
• Carpets in corridors could be cleaner.

“We traveled to Pittsburgh to visit family in the South Hills. The hotel was very convenient to the Parkway and downtown. The pool was a great diversion for my 4 year old grandson. Rooms were comfortable. Front desk staff helpful and courteous. The only negative were dirty carpets in hallways. I would definitely stay here again.”

Aug 11, 2008 by Kurt from Erie, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Pool and facilities were great, recommend it to all.
• Construction forced us to drive out of the way every time, we came of left.

“Exceeded all expectations. Pool and common areas were very clean and friendly staff. Room was clean and comfortable and well maintained.”

Aug 10, 2008 by Daniel from Valrico, FL
Overall Rating: 5
Cleanliness:[1] • Staff:[7] • Location:[1]

• Room clean, beds perfect.
• On a hillside, parking a problem. streets under construction.

“Hotel public spaces are dirty, especially the carpet. Lots of business meetings evident, no families visible. Rooms are clean with adjustable air mattresses. Hotel staff friendly and efficient.”

Aug 7, 2008 by Rich from Rockledge, FL
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[6]

• Nice pool.
• See comment below.

“Found dead flies in the ice from the Ice machine twice (when machine had ice). Most of the time I had to go to another floor to get ice. Room not cleaned very well. Person from a prior visit left makeup on pillow. Big 4 inch area. Old Coffee filter left in coffee maker. The Ice container was cracked inside so old water from a previous visitor who used it left it there and staff did not clean it.”

Aug 7, 2008 by Kathye from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Restaurant on site. Pool inside. Clean. Nice rooms. Elevator.
• Staff could have been slightly friendlier.

“I would stay their again.”

Aug 6, 2008 by Michelle from North Versailles, PA
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[4]

• It was far enough away from the city to fell like a vacation and close enough to go to my favorite night clubs.
• The sheets and floors were not as clean as I expected them to be. Staff was not as friendly as I would have liked.

“The overall experience was nice. The indoor outdoor swimming area was great. The floors and sheets could have been cleaner.”

Aug 6, 2008 by Jennifer from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[7] • Staff:[7] • Location:[8]

• Friendly helpful staff/fun pool area.
• No game room for younger kids.

“I love this hotel. I got married there two years ago and it is still of the same quality. We had a great stay. We recommend this hotel all the time.”

Aug 2, 2008 by Ryu from Las Vegas, NV
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[6]

• 2 pools, spa, sleep number beds.
• Noisy, overbooked, crowded. Pool was like an aquatic center - too crowded to enjoy.

“This was a disastrous hotel stay. It was half and half the hotel's and other guest's fault. When we first arrived, we were put in a smoking or former smoking room. I requested that we get another room, so they moved us to the top floor with a balcony. That was great customer service. The first night was fine. Our neighbors were having a 7 member gangsta party next door yelling and blasting the TV until 3am. We called security on them 3 times and they pretty much said that they really couldn't do anything about it. So we moved to another room. This room was quiet, but the beds were not sleep number beds and one of the beds had crumbs and other stuff on the sheets as they had obviously not been washed. A day later, someone above us had overflowed the tub and our closet had water leaking into it. Overall, this was the worst hotel stay I have ever experienced and would not expect this from a 3-star hotel.”

Jul 26, 2008 by Bill from West Columbia, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The health club facilities were excellent.
• Nothing to report.

“This facility was absolutely one of the nicest properties that I have stayed at.”

Jul 23, 2008 by Barbara from Jacksonville, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Comfortable bed, nice pool and workout area.
• Carpet throughout hotel is showing a lot of wear.

“Over all, for the price, we couldn't have done better. The beds were luxurious with sleep number mattresses, 6 pillows and plush, fluffy comforters. The pool and workout area was nice with and indoor and outdoor heated pool. We have stayed there many times now and have recommended it to others who have stayed there as well.”

Jul 22, 2008 by Shannon from Poland, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Friendly, clean, convenient. We loved it and hope to go back.
• Shares pools with health club members.

“Wonderful. Fancy for allot less than you would expect to pay. The staff was great and the rooms even better.”

Jul 18, 2008 by Cindy from Ormond Beach, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• I ate the best pancakes of my life there. You have to order them because you will not see them at the buffet. They do not charge extra.
• The bathroom fixtures and door locks were old.

“The pool has a wall and you can swim under it to go from the indoor pool to the outdoor pool. kind of like the fish do at Sea world! The breakfast buffet was pricey but was so worth it. The waitress and chef were absolutely wonderful! The hotel price was good considering how close it was to the ball parks etc.”

Jul 17, 2008 by Robb from Farmington, AR
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Proximity to downtown Pittsburgh.
• The hallways were hot and smelled of cigarette smoke.

“This is a very nice hotel near downtown Pittsburgh. Lots of families were staying there the weekend we did. Everything in our room was great. The staff was very helpful in providing great directions to the ballpark. The downer: The hallways smelled of stale cigarette smoke and they were also very hot.”

Jul 16, 2008 by Frank from West Seneca, NY
Overall Rating: 5
Cleanliness:[3] • Staff:[7] • Location:[8]

• I liked the quick access to highway and distance from downtown Pittsburgh.
• This trip was planned around the Pirate Game and swimming indoors. Until I found a diaper in the pool.

“Very busy lobby, nice looking hotel. Everyone there seemed happy with everything. I didn't like the late night running in the halls by teenagers. The diaper incident killed the trip just before I left the hotel with my 10 year old to go to the game. It left my wife, 7 year old and 4 year old with nothing to do. I personally found the diaper in the pool and told the lifeguard. She said thanks and removed it very quietly. This still bothers me.”

Jul 15, 2008 by Danny from Kitchener, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Location, rooms, facilities, staff.
• 3 towers because it is cut into a hill created a bit of a maze and parking was awkward until you figured it out.

“Definitely stay again. Everything we really needed.”