User Reviews for Lees Inn And Suites Kalamazoo

Research User Reviews for Lees Inn And Suites Kalamazoo (1-20 of 47)

• Add Your Own Review »

Jun 16, 2008 by Joe from Decatur, IL
Overall Rating: 3
Cleanliness:[2] • Staff:[8] • Location:[5]

• The French toast was good, but I had to reheat it in a microwave first.
• Room did not smell good.

“I think I was the only guest without at least one dog. Room was rundown, shower was not too clean.”

May 21, 2008 by Sarah from Hillsboro, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was incredible. They really remember who you are.
• The elevator is terrifying so we used the stairs.

“I will absolutely stay here again. I was going to an evening wedding and they accommodated a late checkout for me. When I went to check out of the hotel the front desk clerk even remembered my reason for leaving late and complimented me on my hair and wished me a good time at the wedding.”

Mar 20, 2008 by Chip from South Bend, IN
Overall Rating: 0
Cleanliness:[1] • Staff:[9] • Location:[9]

• Front desk staff very efficient and friendly.
• Housekeeping staff obviously disinterested.

“This is as bad of an experience as I've ever had at a chain hotel. Unclean and unmentioned in all areas of the hotel. Worn carpets, holes in the wall, general dirtiness. The worst part was that even the nonsmoking rooms smelled like the inside of a smoking lounge. We knew what we were getting into, since we were on a youth hockey tournament trip - we wanted cheap and an indoor pool. Make sure that price is your only consideration before you book at this hotel.”

Jan 26, 2008 by Ann from Woodburn, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• The continental breakfast was awesome!
• They didn't want to give me my checkout receipt.

“It could use some repairs on the wallpaper and better pillows, but I was there because of a funeral in the area, so it didn't really matter. The breakfast was awesome and better than the upscale hotels that I have stayed at in various states.”

Dec 22, 2007 by Dianna from Carbondale, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[4]

• The gentleman at the desk was extremely friendly and helpful.
• The suite felt cramped small rooms. Better to have one larger room.

“The hotel was clean and well maintained. The gentleman who checked us in was very friendly and helpful. We arrived after dark and found it difficult to get to the entrance of the hotel parking lot. The room was nice but felt small.”

Nov 19, 2007 by Lanny from Decatur, IL
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[5]

• Staff was nice.
• Breakfast was terrible, eggs & sausage cold, biscuits hard.

“Room was ok. Dirty cleaning rag was left on shower bar. Door had to be pulled shut. Breakfast was terrible.”

Nov 12, 2007 by Richard from Baroda, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Easy access to places I needed to go.
• Whirlpool was not in service due to parts failure.

“Accommodating staff. Fast response to special requests.”

Oct 30, 2007 by Farshad from Newburgh, IN
Overall Rating: 0
Cleanliness:[4] • Staff:[6] • Location:[5]

• Staff is ok.
• Not very clean.

“NA.”

Oct 10, 2007 by Claire from Canton, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Breakfast bar.
• It was fine.

“This hotel was a pleasant surprise, if it is the one I think it is. I was on my way to a softball tourney in the area, so it is always nice to get such a good breakfast spread.”

Sep 14, 2007 by Randi from Roseville, MI
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• The guy maintaining breakfast was very nice, so was the young man who checked us in.
• The manager seemed very angry and short with everyone, even guests.

“I was really happy with our stay. The staff was friendly and helpful. The breakfast was good and fresh. The pool hot tub may have needed cleaning, but wasn't really dirty. Just a little rust.”

Aug 27, 2007 by Deborah from Paw Paw, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The staff was excellent.
• This hotel chain has just been sold and so everything is in need of refurbishing.

“Friendly little hotel in need of some refurbishing, which I am told it will get under the new owners.”

Aug 26, 2007 by Laura from Warsaw, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• Great free, hot breakfast!
• The floors didn't seem the cleanest.

“The hotel was nice enough. The lobby was lovely with a huge staircase. The pool was very nice and our room was nice. It needed a little more lighting. It seemed really dark.”

Aug 13, 2007 by Ernie from Streamwood, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Close to several restaurants.
• The hallway and room carpets could use a good cleaning. There were white stains through most of the hallway and a few in the room.

“Besides the carpet being in need of a good cleaning, the wallpaper in the room is looking shabby and the ceiling had some stains on it. Other than the cosmetics of this place, it's an ok place to stay.”

Jul 16, 2007 by Diane from Dyersville, IA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[8]

• Very easy to find.
• The bathroom tile should be replaced.

“Reasonably priced, easy access.”

Jul 6, 2007 by Sharon from Leander, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Friendly staff and clean.
• Outdated, a bit worn.

“Overall nice. Staff was friendly and helpful. It was outdated decor but clean and comfortable.”

Jul 6, 2007 by Nancy from Germantown, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• They were sure I could find the elevator. I had a cast on my foot.
• Their phones were out due to lightening.

“The exterior could have used a little pick me up but the inside was well maintained and the staff was polite and helpful. All in all, a satisfactory experience.”

Jun 30, 2007 by Vince from San Antonio, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• start with location and goes down from there

“I did not even check in to this hotel and found lodging at another location.”

May 26, 2007 by Karen from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• I really appreciated the in-room wireless access, and in-room coffee!
• Construction ongoing on the road leading to the hotel; this was the only inconvenience.

“The room was comfortable and clean. The breakfast bar was more than adequate. In-room complimentary wireless internet. Convenient location. Helpful staff. Pool, gym, laundry room. In-room coffee. Cable TV. I would stay here again.”

May 16, 2007 by Debbie from Richmond Hill, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• Beautiful lobby.
• Noise from nearby airport.

“Good basic hotel, with decent breakfast included.”

May 9, 2007 by Jamie from Marengo, IL
Overall Rating: 6
Cleanliness:[5] • Staff:[10] • Location:[8]

• The staff was very friendly.
• The beds were uncomfortable.

“The walls are very thin. It was hard to sleep as you could hear everything going on in the hallway. The staff was the best thing about this place.”

Apr 25, 2007 by Jeff from Fishers, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Free breakfast was great!
• Everything was fine.

“Great location and clean rooms. The free breakfast was tremendous. Great overall experience.”

Apr 13, 2007 by Glenna from Kalamazoo, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Indoor pool.
• Some buffet food cold.

“Was a pleasant stay and nice facilities.”

Mar 19, 2007 by Dave from Otisville, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The staff is very accommodating and helping.
• The facilities are getting worn and the building needs an overhaul.

“I have stayed at this hotel twice in the past month. Outside of a pool and workout room it is a no frills hotel. The restaurant is open only for the continental breakfast. The staff is friendly and accommodating. The carpeting, wall covering and some of the furnishings are time worn and need an update. I would stay here again.”

Feb 20, 2007 by Marybeth from Grand Junction
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The price and the quietness.
• Hot tub was closed.

“Other than the breakfast buffet running low on food an hour early (which was corrected once informed) and the hot tub being closed our stay was a nice one.”

Jan 29, 2007 by Ernie from Streamwood, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• This hotel was in a good location, close enough to several restaurants that are within walking distance.
• I had asked for a smoking room, but none were available.

“The room was clean and everything worked well. One odd thing is the ice and vending is off the front lobby on the ground floor.”

Jan 2, 2007 by Kathie from Madison, AL
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[7]

• It seemed nicer as we were leaving.
• We were there over Christmas, and it was sort of deserted. (Visiting family in the area).

“Undecided.”

Nov 15, 2006 by Jon from Boyne City, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Easy location to get to, restaurants close-by.
• Could update, or a least fix wallpaper.

“Nice enough place to spend the night, slightly dated, pool problems, but a good, hot breakfast.”

Nov 6, 2006 by Curtis from Clio, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[8]

• Nice lobby / common area - very nice breakfast buffet.
• Hall carpets needed cleaning / replacing. Room carpet had huge buckle - looked water damaged.

“Clean hotel entrance / lobby / breakfast area. Pool & workout facilities appeared nice - did not use. Wireless network worked well. The hallways and room (I can't speak for all) had very dirty carpet - in need of replacing and/or stretching as we had a huge carpet buckle in our room. Breakfast had a very nice selection - free with stay.”

Nov 3, 2006 by Peggy from Bluffton, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Great free breakfast bar.
• When I called to verify my reservation, clerk not very friendly.

“Nice hotel. Very little noise from the airport. Friendly breakfast hotel staff. Not a long drive from variety of places to eat. Maid service was very friendly and nice. I felt safe which was important since there were 5 women traveling together.”

Nov 1, 2006 by Laurie from Fenton, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Parking right outside front door, spacious hotel room.
• The swimming pool had orange buckets at the ladder, an extension cord under the buckets. We skipped swimming, looked scary.

“Lee's inn is conveniently located. We spent a Saturday night there and occupancy was very low. There were at most 15 cars in the parking lot which made for very good parking, a very quiet night, and also had us wondering why so many vacancies. It was fine. The guy at the front desk was very nice, our room was clean, and the hot breakfast was good. This is a 2 star nothing more, nothing less. Do not go there expecting a fluffy comfortable bed, chocolates on your pillow, or room service.”

Oct 31, 2006 by Rudy from Leechburg, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Outstandingly comfortable.
• Does not apply. I loved everything.

“This was an outstanding hotel. From the moment that I walked into the lobby to the moment that I left, everything was much better than I expected. This was the first time that I stayed at a Lees brand hotel and I have already booked two more nights at different Lees. The breakfast was the best breakfast bar that I have had at any hotel. There were over 40 items on the breakfast bar to choose from - everything from hot to cold item. If you are traveling and have a chance to stay at a Lee¿s hotel, do you a favor and stay there. You will love your stay.”

Oct 17, 2006 by Lourdesz from Almont, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free hot breakfast.
• Nothing.

“They were very nice friendly and everything appeared to be very clean and kept up.”

Sep 23, 2006 by Donovan from Albany, OR
Overall Rating: 1
Cleanliness:[3] • Staff:[5] • Location:[8]

• I liked nothing about this hotel. It was a flat out rip-off.
• It was expensive for such poor quality.

“In the dark the motel is hard to find due to the sign being burned out. I brought this up to the woman working at the counter and she told me that it had been that way for a long time and the owner didn't care. Other than the sigh being out the hotel looked like a wonderful clean place to stay. However, the room is a sealed vault with no ventilation. The only window in the room did not open and ventilation was poor and promoted mold. The room wreaked of mold and the carpet was spongy and gross to the point that I didn't want to walk on it without shoes. I felt like the hotel had been severely water damaged at some point and only makeshift repair work had been done. I would not likely stay at a Lee's Inn again. It was wasted money and I'm very disappointed.”

Sep 15, 2006 by Pkjennings from Sturgis, MI
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location, quality, price.
• Cannot think of anything.

“It is right across the street from the airport, which is very convenient! The quality was excellent for the price. The room was very nice, continental breakfast was very large, and the staff was very friendly.”

Sep 12, 2006 by Tina T. from Jonesville, MI
Overall Rating: 2
Cleanliness:[6] • Staff:[3] • Location:[5]

• I've stayed there before it is classy.
• It didn't have any water while was entertaining clients in the executive suite.

“It is classy and well decorate4d but staff isn't well trained. I like a quick and easy check-in. I checked in early and gave then ample time to approve this. I had a lunch meeting at 11 am. I do private care. My clients don't like to discuss family members need in public or in front of their family member in need of car so I often get a hotel room for these meetings. The water was shut off from 1130 to 1230. The clerks could have mentioned that top me when I arrived at 1015”

Sep 10, 2006 by Jo from Fair, OH
Overall Rating: 1
Cleanliness:[4] • Staff:[2] • Location:[9]

• The breakfast buffet was good.
• The door locks were broken. We did not receive maid service. We reserved a nonsmoking room, but received a smoking room.

“The hotel is attractive from the outside and in the lobby area, but there are many problems with the rooms. It seems that things have been allowed to fall into disrepair. We had three different rooms because the first had no electricity, and the second had a dead battery in the door lock. The attitude of the desk staff was indifferent and resigned to the barrage of complaints from guests. I would not stay there again.”

Sep 6, 2006 by Deb from Ellsworth, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• They have a nice hot breakfast buffet.
• The Chlorine level in the hot tub was so high it bleached our swimsuits.

“I thought it was a great hotel for the price. We had problems with our doors sticking, making it difficult to open and shut them. The breakfast is good. The chlorine is too high in the hot tub.”

1 of 1 people found this review helpful.

Aug 28, 2006 by Jeff from Beaver Dam, WI
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[8]

• The room was very quiet.
• The room needed a thorough cleaning, the carpet especially.

“The room had a small refrigerator that did not work, we advised the desk of it twice and it was never fixed properly. We did put some food in it when it was cold, only to come back and find the food spoiled and the refrigerator warm. They did not offer any kind of reimbursement for the spoiled food. Still waiting for a response from the Lees Inn to my e-mail to them.”

Aug 23, 2006 by Deb from Ellsworth, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Great breakfast buffet was included in the room rate.
• Very close to airport - could hear the airplanes. Directions on internet were confusing as was the traffic flow.

“This hotel had all the amenities we were looking for - pool, whirlpool, work-out room, breakfast, and refrigerator and microwave in the room. The breakfast buffet was great. We'll stay here again.”

Aug 13, 2006 by Gary from Jackson, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great breakfast buffet !!!!
• Carpet in our room had wrinkled up. Stains on ceiling.

“Nice hotel near the airport.”

Aug 7, 2006 by Marcia from Fairport, NY
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Washer and dryer ; a decent breakfast each morning; wireless access.
• No newspaper; bed spreads hygiene questionable.

“this budget hotel is fine for a family with children. basic services, no frills.”

Jul 27, 2006 by Mj from Grass Lake, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• We got bumped up to the an executive suite since they didn't have any rooms with 2 double beds left.
• The breakfast area wasn't kept clean, and they ran out of hot food by 9:00 AM.

“This is the type of hotel you could tolerate for one night, but I wouldn't want to stay for more than that.”

Jul 19, 2006 by Arnold from Flint, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Breakfast Bar, Pool and hotel atmosphere.
• Adequate rooms were not available.

“There was not a king size bed room available so we were moved into the Executive Suite. The Suite had a full size bed that was extremely uncomfortable. ”

Apr 10, 2006 by Linda from Portage, MI
Overall Rating: 2
Cleanliness:[7] • Staff:[2] • Location:[8]

• The breakfast buffet has a large variety and was kept well stocked.
• The "hot tub" was tepid at best and the pool was cold.

“I have stayed at this hotel several times and in the past found it very satisfactory, but this stay was very unpleasant. Not only were the pool facilities unacceptable, but the room had some things broken also such as the TV speakers and exposed carpet staples between the beds. We will probably not be returning to this hotel again in the future.”

Apr 7, 2006 by Sara from Kalamazoo, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The check out time.
• The pool was freezing, the food was hard and cold.

“The room was nice and clean although they didn't have plastic bags for wet cloths and only two cups were left in the room. The pool was cold so the kids wanted to hang out in the hot tub. We asked what the temp. was set at and they said it was 80 degrees and the heater was turned all the way up. He added it isn't working right. In the morning we went to have breakfast and it was cod and the pancakes were hard.”

Sep 9, 2004 by Shelia H. from Troy
Overall Rating: 6

“We were pleased with the price and the quality of the hotel. The staff was very friendly/helpful. The rooms were very large and clean. The two Queen beds were comfortable. The pool and exercise room were great. Best of all, the full free hot breakfast was above what we expected.”

Sep 7, 2004 by Kevin G. from Lansing
Overall Rating: 5

“I felt the hotel was not consistent with past hotels I've stayed in. I understand it was a 2-star hotel but the rooms smelled of smoke. The iron didn't work. I didn't get a new one until I had to go down to the desk. Very dissatisfied with my stay.”