User Reviews for Radisson Plaza Hotel

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Sep 30, 2009 by Tim from Sterling Heights,MI
Overall Rating: 9

• Pool and health club was outstanding.

“Very nice facility with friendly people. Highly recommend.”

Apr 23, 2009 by Julie from Livonia,MI
Overall Rating: 8

• It is within walking distance of everywhere you want to go within the city.
• The coffee and they need to rethink the showers in the rooms. New shower heads and install the curved curtain rods to give more room.

“This hotel is a great place to stay if you need to be right in the middle of town. It's within walking distance of many restaurants and businesses. Plus there are a couple of very nice restaurants right in the hotel itself. I recommend Zazios for some fun, get the chef's table. However, I think they need to get back to basics with the food and not make it so fancy. Good Italian food is pretty basic.”

Feb 24, 2009 by Danyel from North Judson,IN
Overall Rating: 3

• The parking structure.
• I don't like that I was charged for parking when it was free to others.

“I found this hotel to be really over priced. I have stayed at some 3 star hotels that were 100 times nicer. I found it disturbing to have to pay for parking when all others could park for free! The staff was not very friendly at all.”

Jul 17, 2008 by Beth from Grosse Ile, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• Wonderful fitness facility.
• Lounge chairs in the room not very comfortable.

“Great downtown Kalamazoo location with good shops and dining options.”

Jul 10, 2008 by Sg from Dearborn, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• The pool and the beds.
• Being charged for parking even though it was only $2. I always find it strange when hotels charge you to park when you're paying to stay there.

“The Radisson is in downtown Kalamazoo. The hotel itself is nice with attached restaurants and multiple shops. The fitness center and pool are very well done. We had the sleep number beds which were comfortable. The room was clean and extremely quiet. The location is good for general purposes, but not for walking around. There's not much else in the surrounding area within walking distance to dine. You must drive a few miles down the road to find the bulk of the stores and restaurants. At least in the summer, the downtown area is very ghost town like on the weekends. We really enjoyed our stay because the hotel is very nice. The staff was extremely friendly.”

May 22, 2008 by Andra from Big Rapids, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• I like the location the most, definitely within walking distance to anything.
• Our room was outdated, small.

“Hotel is great! Although there is a clear difference between the new addition and the old. The older rooms are smaller and not much has been done to remodel. Location may make the price worth it, no worries about driving anywhere and the restaurant in the hotel is awesome.”

May 9, 2008 by Nancy from Wheaton, IL
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• Convenience in downtown area.
• Price for room did not meet standards.

“Hotel was very nice, with the exception of the price for the room. Room was very small, especially the bathroom!”

Feb 26, 2008 by Jason from Beulah, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fast.
• Loudness from adjacent rooms.

“Fast, clean, super convenient location downtown, needs more elevators, wait time was amazingly long.”

Feb 4, 2008 by Kim from Schererville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, very comfortable room and bathroom.
• Lobby was rather large and cold.

“The Radisson Kalamazoo is in a terrific location for access to down Kazoo. There were several nice bars located in the hotel. Self parking was a bargain and located across the street with access via an overhead bridge. We'll defiantly stay here next time.”

Jan 16, 2008 by Duff from Oak Park, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They upgraded us to a top floor room with a great view for no charge. The staff was also great.
• The water softener felt oily on my skin like I had soap residue.

“Nice location, great staff, very comfortable beds, TV was pretty old and bulky which considering the room was surprising, the restaurant was fantastic as well.”

Jan 5, 2008 by Jwn from Toledo, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The health club.
• Rooms were small, walls too thin.

“Well maintained facility with attractive public spaces. Beautiful health club with friendly and helpful employees. Right downtown for business but easy to find for weekend visitors. Parking in covered attached garage, convention facilities in the hotel, stores and restaurants on the main floor. A pleasant surprise all around!”

Jan 1, 2008 by Scott from Greensboro, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Friendly and quick check in, beautiful facilities, helpful staff.
• The internet connection in the room did not work, and the staff was unable to fix it.

“We stayed here for two nights with a small child. The staff was efficient and helpful with a very late-night check in, and the hotel's facilities were in excellent condition with recent renovations quite evident. The in-hotel coffee shop and restaurant had reasonable prices and good service, something not always evident with mid-level chains. We've used several hotels in Kalamazoo and the Radisson is hands-down the best.”

Dec 9, 2007 by Jack from Zionsville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was exceptional. They made the trip.
• No complaints.

“Great location, courteous staff, clean and well decorated rooms. Gourmet restaurant. What more is needed?”

Nov 28, 2007 by Seth from North Oaks, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] •

• The work out facility is unsurpassed in any non-spa hotel I have stayed in. Very friendly kids (college aged) working at the hotel.

“Very friendly help, who mostly seemed to be college kids from Western Michigan University. The athletic club is very nice. They have a great selection of equipment. The Pool is very good for lap swimming, and the waterfall is great. The locker room is very up-scale with private showers and the Sauna actually gets hot.”

Nov 28, 2007 by Cindy from Mentor, OH
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• The hotel itself was very nice, lobby, etc.
• I was disappointed in the room itself, The room needed some updating.

“Too bad the king room we stayed in looked nothing like the Radisson! Very disappointing when I walked in the room. Hotel itself was very nice.”

Oct 24, 2007 by Bonnie from Delray Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Has it all. Friendly, clean, modern, nice shops and three great restaurants.
• Nothing.

“A wonderful place to stay in Kalamazoo.”

Oct 3, 2007 by Abby from Toledo, OH
Overall Rating: 6
Cleanliness:[10] • Staff:[5] • Location:[10]

• Lobby was lovely; hotel was very convenient to downtown.
• Room was at an intersection of hallways and very noisy.

“It has a central location, and many restaurants/bar/activities.”

Sep 19, 2007 by Sonya from Detroit, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Staff was very accommodating.
• Room cleanliness was questionable.

“The hotel met my expectations and was impressed with the pool/spa facilities and hotel restaurant choices. I was a little concerned about room cleanliness as I was checked into a room that was not made up and then the second room I was moved to have remaining items from a previous guest. The hotel was very busy with weddings and the foot traffic in the hallway at 2:00 a.m. Was a little frustrating considering I was on a "sleeper" floor. I'd like to try the hotel again to see if this was just a busy weekend.”

Sep 19, 2007 by Patti from Howell, MI
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[9]

• The fitness facilities, pool and locker room were outstanding.
• Wastebasket not empty in our room.

“This hotel worked well for our soccer team. The boys enjoyed the pool. As a traveler I was disappointed to see overflowing refuse containers when you drove up. Most staff friendly and courteous. Expected 24 hour room service at a hotel of this caliber. I would stay again though if we went to Kalamazoo for the price I paid.”

Sep 19, 2007 by Diane from Brighton, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The hotel restaurant offered my children free meals for dinner.
• You could hear the other guests slamming doors and running down the hallway late at night.

“This hotel is perfect for any type of traveler. My young children and I enjoyed the pool, hot tub and health club. The hotel restaurants were very nice to eat at and even offered by children free meals for dinner and breakfast. Parking in the structure across the street was a little inconvenient, but not too bad. The hotel staff was very friendly and helpful in every way.”

Sep 18, 2007 by Shannon from Kalamazoo, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very stunning, extremely friendly staff, excellent location, pool is incredible and clean.
• No complaints here!

“One of the nicest hotels Ive ever stayed at and with the great deal, it was more then affordable. The staff was incredibly nice and my kids literally want to move in there. You wont believe the pool!”

Sep 7, 2007 by Ken from Sterling Heights, MI
Overall Rating: 0
Cleanliness:[10] • Staff:[9] • Location:[8]

• On site restaurants.
• Room was a little cramped.

“Great common areas of the hotel. Very visually appealing. Room was a little small for 2 beds, but a very nice hotel.”

Aug 30, 2007 by David from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It looks modern.
• Staff is always busy when you need help. They gave you shampoo when you asked for conditioner.

“We need to wait for 30 minutes to check in. We asked for a King bed, but a 2-double was given, so we need to change it. Room smells strange and there is no view at all. We asked for conditioners but they gave us conditioners.”

Aug 29, 2007 by L from Troy, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Lobby, nice clean atmosphere, great restaurants, bars shops within hotel.
• There is nothing I disliked about the hotel.

“The hotel met my expectations and more. For someone who is always traveling to various tournaments, this hotel was a nice change from the 2-star hotels we are used to.”

Aug 27, 2007 by Adam from Madison, WI
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[7]

• Location.
• Unfriendly staff first evening.

“The hotel staff was very unprofessional the night we checked-in. They gave me a look when I asked for a second key and also weren't friendly when I asked several questions about our stay. To their defense: it was pouring outside and they were having bad storms all day.”

Aug 24, 2007 by Mark from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was clean, quiet, and comfortable and the pool/athletic club was outstanding. Very family-friendly.
• Nothing. Everything was perfect.

“I stopped in Kalamazoo with my wife and six year-old for one night. We all loved the Radisson in downtown K-zoo. The room was clean and quiet. The beds were comfortable, the shower was great. The pool, hot tub, and athletic club were excellent. The location is great with several restaurants and things to do within walking distance. The Radisson staff was friendly and helpful. I can't think of anything to complain about. It was a great stay.”

Aug 22, 2007 by Timothy from Centennial, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lovely, clean, well-located facility with a friendly and responsive staff.
• A hotel with such high standards should budget for better quality toilets.

“We received a rock-bottom, last-minute rate at the Radisson Plaza, Kalamazoo. Regardless, we were treated with all the respect and top quality service afforded guests who probably paid much more. All our room-related requests were perfectly fulfilled and we received a room with a splendid view without even asking. The Kalamazoo Radisson Plaza is modern-looking on the outside; clean, traditional and tastefully decorated on the inside. We'll never stay anywhere else when visiting Kalamazoo. And my wife--a frequent business traveler--is planning to switch her lodging allegiance from Marriott to Radisson wherever possible.”

Aug 14, 2007 by Tina from Montague, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful pool area.
• Everything was wonderful.

“This hotel was very beautiful. Fresh flowers and plants everywhere. Far exceeded expectations.”

Jun 28, 2007 by Joy from Garfield Hts, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The look the shops.
• Needs to make sure there is coffee in the room.

“All was good will go there again when we visit your grandchild who will be going to WM this fall.”

Jun 16, 2007 by Heidi from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Convenient parking, comfortable room, excellent location for visit to brewery.
• Could've been bigger, but there's not much you can do about that.

“It was my second time in Kalamazoo and my second time staying at the Radisson. I probably wouldn't stay anywhere else in Kalamazoo. The location is convenient for me and the hotel is comfortable.”

Jun 12, 2007 by Erick from Benton Harbor, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[8]

• "The fish tank by the pool was a very nice touch".

“Radisson was a great place to stay in k-zoo good walking distance to lots of great food and beer. Pool was nice hotel was very clean...”

Aug 15, 2006 by Melissa from Linden, MI
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[9]

• Staff was friendly.
• While my stay, a fire alarm was triggered, and the champagne was forgot.

“Nice location and facilities, but I had to ask twice for the bottle of champagne that was with the room to be delivered. I know it was a busy weekend, but the other guests that were not part of the tennis tournament were looked over. I was not impressed for the price that I paid. My romantic weekend was not so romantic after having to deal with the noise and rudeness of the other guest. Security was an issue that was not being addressed especially after a false fire alarm was pulled.”

Jul 31, 2006 by Suzanne from Chantilly, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Friendliest staff, best shower.
• Lumpy pillows.

“Beautifully decorated in a great downtown location just a few minutes from the airport.”

Nov 26, 2005 by Steven from Fort Wayne, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Rooms were beautiful.
• Parking situation.

“Beautiful, elegant, one of the nicest hotels I have ever stayed at.”

1 of 2 people found this review helpful.

Sep 6, 2005 by Robert from Lapeer, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was clean, the staff was friendly and effecient, the food was excellent!
• The only parking available was a parking structure which costs $5.00 per day and free on weekends.

“We enjoyed our stay at the Radisson. The staff couldn't have been more accommodating. The food preparation and efficiency of serving it was topnotch. We will definitely go back.”

1 of 1 people found this review helpful.

Aug 26, 2005 by Elizabeth from New Baltimore, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• newly remodeled, very nice style, nice bathroom, clean
• food at the downstairs bar was not the best

“We enjoyed our stay, very clean and newly remodeled. If we would have had more time we could have shopped in the lobby plaza area. Nice upscale shopping. The location is close to the college, so it worked out perfectly for us.”

2 of 2 people found this review helpful.

Aug 25, 2005 by Jayson from Sun Prairie, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[6]

• Gorgeous glass hotel in the middle of and old but renewed city enviroment
• This hotel is well off all major roads and far off the interstate

“This hotel has a great look and feel about it. It is surrounded by a great home town city with old contemporary buidlings mixed with upscale new buildings. Close to shopping plaza, restaurants are very plentiful and the rooms were very clean and well kept. I would easily reccomend the Radisson in Kalamazoo”

1 of 1 people found this review helpful.

Aug 23, 2005 by Heather from Holland, MI
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Noticed some areas needed to be cleaned in the hotel room.

“The staff was very friendly. Check in and check out was very convienient. Noticed a few areas in the hotel room that needed to be cleaned. Otherwise it was a great stay.”

0 of 1 people found this review helpful.

Aug 18, 2005 by Kathi from Kokomo, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• This hotel exceeded my expectations.

“This was a wonderful hotel. The facilties were extremely nice, the staff was friendly, and the food in the restaurants at the hotel was very good. I would recommend this hotel to anyone staying the Kalamazoo area.”

Aug 17, 2005 by Chuck
Overall Rating: 5

• Beautiful facility.
• Noise in halls at midnight and 2:30 am. Reported to desk, but did not stop recurrence.

“If the staff can manage guests noise, would consider returning.”

Aug 4, 2005 by Sarah from Woodburn, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quick and efficient resolution of problem
• Accidentally charged us for our stay

“It was graet- fabulous location, great room, and the BEST beds ever! We wanted to take the bed and pillows home with us we slept so well”

1 of 1 people found this review helpful.

Jun 24, 2005 by Danielle from Chelsea, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• they upgraded our room to a jacuzzi suite for a nominal fee
• the pool was under renovation

“beautiful! the staff sent us chocolates and bath stuff when they found out it was our 10th anniversary. wonderful - loved it!!!!!!!!!!!”

1 of 1 people found this review helpful.

Jun 20, 2005 by Bill from Branford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Superb service, excellent location, fantastic facility
• Nothing

“This is the best hotel in the Kalamazoo area. It has great restaraunts, nice rooms, and the best service. The hotel staff exceeds my expectations at every stay.”

1 of 1 people found this review helpful.

Jun 12, 2005 by Tom from Chicago, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[7]

• It was a suite and was very spacious

“A clean, well-located hotel with a friendly and efficient staff.”

May 18, 2005 by Robert from New Lenox, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

• Friendly and courteous personnel
• We were not told the pool & fitness center were being renovated.

“I like three star hotels and assume I will be able to exercise and swim at these hotels. I was disappointed to have these facilities closed. The hotel was nice, clean and the employees helpful. We enjoyed our stay.”

Mar 15, 2005 by Amy from Buffalo Grove, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was nice, convenient and comfortable.
• Parking wasn't free

“It is centrally located in Kalamazoo, filled with friendly staff, clean rooms, and a beautiful place. Although their gym is under renovation, it was easy to overlook.”

Feb 7, 2005 by Alexander from Branford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Newly renovated with great lobby and great staff. Burdick's, the attached restaraunt, is great (atmosphere and food).
• none

“The hotel is located in downtown Kalamazoo central to many restaurants and attractions. The hotel is newly renovated with a grand lobby and many shops. The hotel has a decent fitness facility with ample equipment. The food at the attached restaurant, Burdick's, is good and the atmosphere is sports-like with large screen TV's.”

Jan 29, 2005 by Connie
Overall Rating: 10

• Friendly, warm, accommodating staff. Valets were especially quick,helpful, and polite.
• No wireless in the Room. Wireless was periodic in the restaurant where it was supposed to be available.

“Excellent in cleanliness, service and staff.”

Jan 24, 2005 by Suzanne from Parsippany, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Coffee shop closed too early

“Quality hotel with full amenities in a good downtown location.”

Sep 9, 2004 by Vern S. from Marquette
Overall Rating: 10

“Excellent place to stay ' clean and well lit. Good place to stay when visiting children at WMU.”