User Reviews for Four Points by Sheraton Philadelphia

Research User Reviews for Four Points by Sheraton Philadelphia (1-20 of 109)

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Oct 7, 2009 by Lane from Holland,MI
Overall Rating: 10

• Big bed warm and comfortable.
• Not enough parking spaces.

“Second time we stayed in 3 months. The first time in July the pool was very cold.”

Oct 6, 2009 by Vania from Miami,FL
Overall Rating: 10

• Practical, clean, and was convenient.

“This hotel met my travel needs.”

Oct 5, 2009 by John from Pearland,TX
Overall Rating: 8

• Room was clean enough.
• $6 parking fee. parking should be free.

“Hotel was good for single night stay. Anymore, and you're better off somewhere else. Parking fee of $6 should be waived.”

Oct 1, 2009 by Lisa from Pt St Lucie,FL
Overall Rating: 10

• Very clean, nice friendly people.

“It was an excellent stay, the staff was very helpful & friendly! The hotel lobby was bright & very cheerful , and a great bar to relax & have a drink at!”

Sep 4, 2009 by PS from Eastsound,WA
Overall Rating: 8

• Very friendly and helpful staff.
• Beds were not great and restaurant food was pretty good but very limited menu.

“This hotel was more like a Holiday Inn than a Sheraton. We were expecting a little more elegance, but the staff was lovely and it's at the airport and convenient.”

Aug 28, 2009 by Erik from Livonia,NY
Overall Rating: 10

• The room decor was very modern and unique. The beds were extremely comfortable.
• Our GPS had a hard time navigating us to the hotel's entrance correctly.

“We were pleasantly surprised with the appearance of the room- not your typical hotel room decor. The staff at the front desk were extremely helpful and friendly.”

Aug 7, 2009 by Victor from Wetminster,CO
Overall Rating: 1

• Hotel staff wer'nt very freindly, Room was not very clean. I would not stay there again.

“Not a very clean room.”

Jul 8, 2009 by John from Frostproof,FL
Overall Rating: 10

• Room was perfect, great shower, great breakfast, and
  great staff.

“I was pleasantly surprised at that value for the money spent. Priceline saved me a great deal of money on this trip. Hotel was really beautiful and clean. Staff was outstanding, room clean and near shower was great.”

Jun 3, 2009 by Dawn from Ledyard,CT
Overall Rating: 9

• Very comfy bed.
• No fridge in room.

“The room decor was great and comfy. Checking in/out was easy. Quiet during the night. Wasn't there long - pretty much slept and left first thing in th morning. But very convenient for that - just off the interstate.”

May 29, 2009 by Tim from Philadelphia,PA
Overall Rating: 10

• It was great stay.
• I
  like everything.

“The hotel was clean nice place to stay and people were friendly.”

May 29, 2009 by Ladyann from Philadelphia,PA
Overall Rating: 6

• Great location.
• You have to pay 6.00 per day for parking.

“Nice quaint hotel just too IKEA like.”

May 26, 2009 by Jennifer from Fairless Hills,PA
Overall Rating: 10

• The shuttle came every 1/2 hour to take us to the airport, the staff was very friendly and the rooms were comfortable.

“The staff was very pleasant, we checked in late and did not have any problems. The man running the shuttle at 4:00 am was very nice.”

May 15, 2009 by Dan from Cincinnati,OH
Overall Rating: 2

• Leaving.
• Room was dirty. Lots of hairs in the shower/tub. woke to bed bug bites all over my torso.

“Horrific. Hair in shower. Food was greasy and bland. I awoke to bug bites all over my torso from what I am told were bed bugs.”

May 14, 2009 by Tanisha from Atlanta,GA
Overall Rating: 0

• Free bottle of water and free internet.
• Hotel information provided wasn't very clear.

“The hotel recently had some renovations done, all to the good. It was cute, compact and perfectly suitable for the needs of a business or casual traveler. There was free internet and a free bottle of water in the room as well as validated parking. All in all, that made this hotel a good value, especially as it was also about 5 minutes from the airport. The only thing that would have made my stay better would have been a continental breakfast, or some fruit I could grab on my way out in the morning. Other than that, it was a great buy.”

Apr 15, 2009 by JR from Indianapolis,IN
Overall Rating: 8

• Clean and funky.
• Front-desk staff not very friendly.

“A good a fairly convenient hotel, but an unfriendly front-desk staff and confusing parking situation.”

Apr 7, 2009 by Mike from Orlando,FL
Overall Rating: 10

• Bed was cozy, not a typical hotel hard mattress.
• Paying for parking.

“Hotel was very clean, friendly, helpful staff. I went down to the lobby to purchase a tooth brush. They said that they would have one delivered to my room. When I got back up stairs (Less then 10 minutes it was there).”

Mar 28, 2009 by Malcolm from Millwood,VA
Overall Rating: 7

• Room was comfortably appointed; bathroom clean and comfortable.
• Elevators were not functioning on the evening of arrival nor on the morning of departure; no room service after 10 PM; $6 parking fee per day.

“Typical airport hotel: the staff performed indifferently and perfunctorily; physical plant with many rough edges, although the room itself was fine; it may have just been renovated.”

Mar 25, 2009 by Lollie from Cincinnati,OH
Overall Rating: 7

• Just the right size for my husband and I.
• My room was not clean on the second day.

“ The staff was very friendly and help for for the most part. I was upset that my room did not get clean on the second night. I did tell the person a the desk. She said she will send up more towels. They never came. Otherwise I am happy with my stay and I will love to stay at the hotel again. I just would not stay there if I had kids because the room was not kid friendly. We had two rooms and they would not give us the rooms next to each other. ”

Mar 23, 2009 by Karen from Hannibal,MO
Overall Rating: 9

• Convience to airport.
• Having to pay for parking.

“It was what I expect from a hotel.”

Jan 27, 2009 by Fran from Havertown,PA
Overall Rating: 8

• The people were friendly, the food was very good.
• The decor was too Spartan (European) for our taste, but clean.

“The overall look of the hotel was very airport quick turnaround type of place. It had utilitarian type of furniture and the room was small. The restaurant was empty because it was too expensive. However, the food was really good quality.”

Jan 20, 2009 by Amber from Brooklyn,NY
Overall Rating: 8

• Bed was comfortable. Front desk was pleasant and helpful.

“This airport hotel was more than adequate for a one-night stay. The room was clean and adequately furnished, complete with a flat screen television. The front desk staff were pleasant and helpful, and the airport shuttle was one time (it runs on the half hour). Parking is an additional $6 per night.”

Dec 18, 2008 by Sherry from Delmont,PA
Overall Rating: 9

• Friendly greeting from front desk, helpfulness of anyone at hotel.
• Don't have anything bad to say.

“Hotel was convenient to airport, the room was clean, and everyone we had contact at the hotel was friendly and eager to accommodate our needs.”

Oct 12, 2008 by Jeff
Overall Rating: 6

• Quiet and no smoke smell on my floor.
• No food near by.

“The room was nothing fancy and there was not food nearby.”

Sep 8, 2008 by Mike from Little Falls, NJ
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• Location.
• My room was next to elevator Motors. I was awaken several times by them!

“All the amenities of this hotel are fine, except the walls of my hotel room adjoined the walls of the elevators' motors. Every time an elevator was used, I was awakened.”

Aug 23, 2008 by Carrie from Woobury, MN
Overall Rating: 9
Staff:[10] • Location:[10]

• The pool was very nice, as well as the rooms. The staff was very friendly and courteous. The airport shuttle was great!
• The breakfast buffet was over priced.

“This was a very nice hotel for the price. The proximity to the airport was great - the shuttle service made it very convenient. The kids enjoyed the pool area. The hotel staff was very courteous - which is not easy to find in Philadelphia! I would recommend it and would stay here again.”

Aug 6, 2008 by Kevin from Fort Branch, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] •

• It was close to the rock gods.
• The toenails in between the beds.

“Nice pool nice staff. Comfy beds. Someone forgot to vacuum the room the whole time we where there. But it was close to the rock gods.”

Aug 4, 2008 by Dale from Campadello, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[7]

• Was a very well kept hotel, rooms were clean, good location.
• Front desk could of been a little bit more friendlier.

“Overall, it was a very good stay at this hotel, we really liked the fact that they let pets stay there.”

May 30, 2008 by Maria from Miami, FL
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• Front desk staff was superb.
• The bathroom was not very clean.

“I loved how you could juggle between using the Sheraton Four Points or Sheraton Suites amenities to suit your own personal needs. Would definitely return if I'm ever back in Philadelphia.”

May 28, 2008 by Sue from Hayden, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Small restaurant & bar.
• Smaller room.

“I would go again in a heartbeat!”

May 19, 2008 by James from Little Rock, AR
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Overbooked multiple guests.

“Everything appeared to be in order, but upon my arrival, it took 45 minutes for the shuttle from the airport to arrive (the hotel is literally within 0.5 miles of the airport). I was shipped (after another 20 minute wait for the absentee shuttle driver) 10-15 minutes away to what has to be the worst Holiday Inn I've ever seen. There was mold and mildew growing in the shower and the paint was peeling from the ceiling. I don't really have time to complain, as it's now 12:30 am and I have to be at the hospital @ 6:45 am. Now 4 points calls me and says their going to send the shuttle to take me to the hospital due to my inconvenience between 6 and 6:15. At 5:55 I'm tying my tie and they call to say the shuttle is out front. I throw my stuff together and am there at 6:03. Well the shuttle has now left! I call the 4 points supervisor who tries to hail the shuttle driver and can't find him. They promise he will be right back. 10 minutes later, nothing, I call them again, still can't find the driver (who carries a company cell phone). Thank God I told the front desk to call for a cab so that I was only 5 minutes late to my meeting. Who knows when they would have actually shown up?”

May 19, 2008 by Mary A. from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• It was clean, convenient to the airport with shuttle service.
• No restaurant, store, or bars nearby.

“The hotel was clean and the staff friendly. It is very easy to get to and from the airport and the hotel offers shuttle service. It is also convenient to the sporting venues. However, the restaurant was not open, do not forget any items, there was no store in the hotel and the bar is only open from 5:00 until 10:00 PM. I would give the hotel a "B".”

Apr 17, 2008 by Kevin from Allison Park, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Very convenient to the Philadelphia airport.
• The rooms were a little bland.

“Nice hotel, extremely convenient and its close proximity to the Philadelphia airport. Would recommend to anyone having a layover or short stay in Philadelphia as was my case.”

Apr 8, 2008 by Michael from Upper Darby, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[1]

• Flat screen television.
• Dirty sheets and small bathroom that had pubic hairs already inside of it.

“Horrible hotel with horrible staff.”

Feb 24, 2008 by Lisa from Allentown, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[3] • Location:[9]

• The room was well supplied & beautiful; very clean.
• Construction. Desk staff girl rather unfriendly.

“For my needs, it was a treat of a room. Nice size & decor, but 1 old place. Furniture left in there (TV armoire) still reeked of old smoking in an otherwise perfect non-smoking room. Desk girl? She spit out her "repertoire" with no intelligible "personal"-its whatsoever. Felt very uncomfortable w/ her. But - room. Svc. Fell a - so sweet and friendly-wish I could have tipped him like Donald trump. It was a very nice stay with those 2 exceptions - you have a gorgeous room - get that 1 piece of furniture. Out and you have a perfect rm., and fire the desk girl (2/20/08 on duty around 3:45, 4p.m). She made me feel unwelcome.”

Feb 2, 2008 by Larry from Chesapeake, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[5]

• Clean.
• Parking! I don't get the joke $5, 00! For the price I paid for the hotel should be free.

“Clean! Friendly!”

Jan 3, 2008 by Debbie from Winterset, IA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[6]

• Very friendly.
• Renovations going on we were not aware of prior to arrival. Incontinent.

“The hotel was okay. The restaurant was closed and we had to walk a short distance to the Sheraton to find out they also are under renovations and the only place to eat was a make shift restaurant in a meeting room. It was rainy and cold and I didn't appreciate having to do this. We had no car so it wasn't an option to go somewhere else to eat. .”

Dec 20, 2007 by Cheryl from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and helpful.
• They gave us a room with one bed, when I ordered 2 beds, but they quickly fixed the problem.

“The location was very convenient, right off the highway. The rooms were clean and very comfortable. The staff was very friendly and helpful. All in all, it was very enjoyable and I would gladly stay there again.”

Nov 14, 2007 by Debbie from Hampton, VA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[8]

• Check in was fast.
• Air vent was dirty and not stable, smelled of cigarette, noisy customer no late night security checks in hallways, no room to hang clothes.

“This hotel would not be my first choice for staying. In my opinion the lobby deceived me as to what my hotel room would look like. The beds sagged and there is not enough room to hang your clothing.”

Nov 6, 2007 by Aj from Danville, PA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• Complimentary airport shuttle.
• Rooms smell like smoke.

“The rooms smell like smoke.”

Nov 5, 2007 by Delores from Bristow, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[5]

• The cost.
• Location and no shower caps.

“The hotel was alright, I didn't like the location much and it wasn't as clean as I thought it should be.”

Oct 31, 2007 by Joyce from Hanover, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[4]

• I most enjoyed the staff. They were kind, helpful, and new the surrounding area.
• The parking lot is unconventional. Mostly everyone had to park away from the front of the hotel and walk to the front of the hotel.

“For the star rating, this hotel met my expectations. I had a king nonsmoking room. The room was small for the bed, the ironing board was stored behind the clothes hangers and there was no refrigerator or microwave in the room. Most of the two star hotels I have stayed in did. The parking lot is small and encompasses the side and the back of the hotel. Persons traveling alone have to be aware and come prepared for the elements as they will have to walk a bit to the front of the building. Overall, the bed was comfortable but the room and bathroom were small. For the price in the area, I would recommend this hotel for a business travelers or a brief stay.”

Oct 17, 2007 by Carol from Lake Charles, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• The beds were very comfortable.
• The TVs and furniture had seen better days.

“Nice med. Large rooms. Comfy beds, well decorated. Need to update TVs and tables and desks showed a lot of wear. Great location and staff.”

Oct 11, 2007 by Christine from New York, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• The waitress recommended the BBQ ribs and they were delicious.
• A sea of airport hotels; a rather barren neighborhood.

“It was fine. The staff was pleasant and gave clear and accurate driving directions. The beds were very comfortable, the shower good; plenty of towels. The air vent was a little noisy in the middle of the night and I don't like the sink-in-the-bedroom style, but otherwise we had no complaints.”

Oct 10, 2007 by Julie from Phoenix, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• It had a great scent when you came in the hotel.
• Had to pay for parking.

“We had a great time when we were there. The outlet in the washbasin area was out. When I told the lady at the front desk, she apologized for our inconvenience and called immediately to facilities to get it fixed. Check in and out was quick and easy.”

Oct 7, 2007 by Mitch from Philadelphia, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, breakfast, appearance.
• Refrigerator in the rooms.

“Rooms very clean food in the same area.”

Oct 1, 2007 by Diane from Arrington, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[7]

• Quality appearance of room, clean, desk clerk 10-star.
• Restaurant not able to open for lunch until 30 min late.

“We could not eat lunch; were told they were running 1/2hr.late due to heavy breakfast. The 'sister' hotel was recommended next door. We were the 1st guests for lunch. That restaurant was nasty: filthy floor w/dead roach in plain sight scum on tables/armchairs from previous meals, slow service (2 hrs from start=end)-staff standing around while we too waited.”

Sep 20, 2007 by Yes from Norfolk, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and good place to stay.
• No.

“This is a good hotel I am enjoyed there, would like to go back someday in future.”

Aug 4, 2007 by Jack from Dumfries, VA
Overall Rating: 4
Cleanliness:[1] • Staff:[7] • Location:[1]

• The front desk refund $25 because of my complaint.
• The bath was not clean. Bath tile had mold.

“For the price compared to downtown Philadelphia this hotel provided an alternative. However the bath had mold on it and I was not comfortable taking a shower in it. No desk, just one long table that also served as a TV stand. The internet service was free, so that was a good thing.”

Aug 2, 2007 by Nancy from Dallas, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[8]

• Convenient.
• Paid for parking; long walk to entrance; room dirty.

“Not up to their standards -would not recommend.”

Jul 19, 2007 by Geoff from Bloomfield, NJ
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• Staff was very friendly and knowledgeable.
• Couldn't find the ice machine and lack of adequate vending machines.

“The staff and restaurant really made the hotel. It's in an excellent location to visit other sites. The hotel met my expectations for its star rating. I was disturbed that there weren't adequate vending or ice machines available. Also, lost a item in my room that the staff can not find.”