User Reviews for Country Inn and Suites Ontario

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May 25, 2008 by Barry S. from Phoenix, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Include breakfast & light dinner, good mattress.
• TV's did not work well and they could not fix them.

“The staff at this hotel is wonder. They really make you feel at home. They try to accommodate you in every way. They were however, not able to give me a fully functional TV, even after a room switch.”

May 24, 2008 by John from Santa Maria, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Great breakfast in the lobby.
• Nothing I didn't like.

“Nice staff, friendly and efficient. Rooms are roomy and comfortable, good location, quiet and easy.”

May 17, 2008 by Dan &. from Maricopa, AZ
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[9]

• Loved the separate living room with 2 TV's and larger fridge.
• The magnetic key goes void immediately if you use it incorrectly & you'll need to go to the lobby.

“This is an older hotel, but otherwise comfortable and clean inside and out. There is evidence of current efforts to remodel the rooms, which is needed. The staff was friendly and the property is well maintained. I would stay there again.”

Apr 13, 2008 by Denise from Manhattan, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Close to airport and included breakfast.
• Outside entrance to rooms.

“The room we stayed in was clean and comfortable. The maid had folded the towels and toilet tissue in very creative ways. It was a nice surprise. We enjoyed that they had both a social hour and provided breakfast the next morning. The breakfast was important as we had an early flight out that day. The hotel was close to the airport which was helpful.”

Feb 27, 2008 by Yvonne from Ontario, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• EXCELLENT courtesy shuttle service!
• Room was too narrow or small for the price I paid.

“I think the room I got was too small for the price I paid. I would like to recommend that an extra blanket should be left inside the closet. The location and staff was excellent and the courtesy shuttle service was too.”

Nov 4, 2007 by Nancy from Henderson, NV
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Bedroom and living room were comfortable and clean.
• Bathroom was in poor condition with tub shower area peeling. Needs remodel.

“Property and suite were clean and well kept. Staff was friendly. The only downside was that the bathroom in the suite was in desperate need of remodel.”

Oct 8, 2007 by Gloria from Hemet, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[10]

• It was very convenient location so close to airport.
• The room felt cramped because of addition of the small living room space which tool up most of the hotel bed area.

“The hotel was very well located and served the purpose of an overnight stay in order to catch a very early flight. The accommodations were okay, the bathtub was in need of replacement and there were few amenities like shampoo, coffee in the room etc.”

Aug 1, 2007 by Clement from Hempstead, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Overall the staff was very friendly and receptive.
• Many TV channels had poor reception; poor shuttle pick-up from car rental.

“Overall the staff was very friendly and receptive to problems. Television reception was poor for most channels. The room and bathroom were kept neat and clean. I waited over an hour for the courtesy shuttle to pick me up after returning my rental car (located less than a mile away), so I finally paid for a yellow cab to take me back.”

Jul 26, 2007 by Jorge from Brawley, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• Spacious.
• Older.

“The staff was great and the room was very spacious. It was a suite with a kitchen. I expected a regular room for the price and was surprised to have the suite with a full size fridge, no need for ice. I was traveling alone but look forward to return with my family.”

Mar 8, 2007 by Debbie from Gilbert, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The shuttle service to Ontario airport was very convenient.
• The shower/tub area needs to be replaced/updated.

“Nice location to the Ontario airport. The room was clean and not too noisy being so close to the airport. The continental breakfast was very generous.”

Jan 18, 2007 by Shari from Clovis, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[2] • Location:[6]

• Beds were comfortable.
• Did not accommodate for three people, charged me extra.

“Not happy with the overall appeal of this motel, and was not happy to be charged more for two beds.”

Dec 16, 2006 by Jim from Idyllwild, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nicely appointed room. Sort of cottage style.
• No problems.

“Great place to stay. Rooms include an evening snack and continental breakfast, a computer in the lobby to go on-line. Swimming pool/hot tub.”

Dec 5, 2006 by Christine from Irvine, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[9]

• The free breakfast was great.
• Dirty looking room.

“Overall good for business but not somewhere I would stay for a vacation.”

Dec 5, 2006 by Daniel from Torrance, CA
Overall Rating: 1
Cleanliness:[4] • Staff:[7] • Location:[4]

• Wide selection of channels on T.V.
• Very small bathroom and room.

“Country Inn and Suites is the name, but somebody left out the word "Motel" in the name. I got a non smoking King facing the outside ledge/balcony. The room was small with a refrigerator and microwave next to the dresser. The bathroom was extremely tight, with the narrowest shower I've ever been in. At least the TV had a wide selection of channels and the lobby and dining area was pleasant.”

Nov 13, 2006 by Irene from Charlotte, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• There were lots of special touches. Decor was new and up-to-date. Very clean inside and out.
• I have no complaints and I stay in a lot of places.

“This was one of the most convenient, clean, friendly and value for the $ hotel that I have stayed in for a long time. Even the pool yard was spotless (and it's not even being used right now). The continental breakfast was more than just bagels, donuts and fruit. There was also a snack of tacos at 5:00 p.m., which was great!”

Oct 2, 2006 by Larilyn from Fallbrook, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Large room, nice kitchen, great location - close to airport!
• Didn't like that there was no air conditioning unit in the bedroom - just in the living room, with a fan to the bedroom.

“Very convenient to the airport. Very clean, nice size. Was only there for a quick night because I had an early flight so it was perfect for what I needed it for!”

Sep 24, 2006 by Jim from Plano, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient to airport.
• Needs more elevators.

“Convenient location, friendly staff, clean rooms.”

Jun 19, 2006 by Bob from Aromas, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• The separate sitting room.
• The room was very small and felt cramped.

“This hotel is located adjacent to the air port and is very noisy. The street in front of the hotel is very busy from early morning to late at night. I suggest that anyone using this hotel request the 3rd floor because noise from people walking above will keep you awake.”

May 30, 2006 by Steve from Pleasanton, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Close proximity to airport and restaurants. Easy in and out.
• Rooms were suites but were small. They tried to make an apartment out of a normal sized hotel room.

“Inn is priced right and convenient to airport and restaurants. It has an airport shuttle but I didn't use it. Social hour in the evening did not include cocktails. Rooms are suites with full kitchens and separate living area and bedroom but way to small to enjoy.”

Apr 13, 2006 by Dennis from Palm Desert, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Full Kitchen/Complimentary Breakfast.
• Outside hallway.

“Good value; well appointed rooms; helpful staff; 24-hour shuttle to the airport.”