User Reviews for Four Points Columbus Airport

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Jul 29, 2008 by Karen from Brown
Overall Rating: 4
Cleanliness:[4] • Staff:[9] • Location:[5]

• The staff was top notch.
• The rooms were not consistently furnished and not kept up.

“I spent two nights in this hotel and the staff was super nice and helpful. The air conditioning units in the rooms were exceptionally loud. The ice in the refrigerator was about four inches thick. The bar was open during the day but closed at night? The staff changed the beds daily but only sprinkled some sort of powder on the floors. The restaurant is under construction and no where near completion. I wrote them about the problems but never heard anything so I guess they are not concerned about these deficiencies. This hotel was definitely not a good value for the money.”

Jun 6, 2007 by Lynne from Roswell, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The chair in the room (king bed room) was very comfortable.
• Everything was positive.

“Excellent staff - convenient location - a lot of food and shopping nearby. Would definitely stay here again.”

Apr 24, 2007 by Dennis from Scottsdale, AZ
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• It is clean.
• No internet connection available, lighting in room is sub par.

“This is an older hotel that has been well kept up. The room was ok except the lighting could be better. There was no access to a wireless internet connection or an easily accessible power outlet for a laptop. All areas were clean and well maintained.”

Mar 25, 2007 by Ed from Hollywood, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great staff. Nice property.
• Had no non-smoking rooms left. First one reeked of smoke.

“Nice property. Very clean. Moderately upscale. Out of non-smoking rooms by the time I got there. 1st room reeked of smoke. They were nice enough to change me to a handicapped smoking, which was fine. Desk person even walked down there with me with a can of air freshener, if we needed it. But we didn't. Good, clean place. Not worn out or anything like that. Pleasant to stay at.”

1 of 1 people found this review helpful.

Oct 17, 2006 by Amy from Atlanta GA
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[8]

• The hotel was located in a good area.
• The hotel was muggy and the staff were not friendly.

“I was in town on business with three other co-workers. We are state employees and gave the front desk, upon check-in, our tax slips in order to not be charged any taxes. At the end of the week, the front desk stated that she could not find my tax slips and insisted on charging me taxes. Her co-worker found the tax slips a few minutes later but she still insisted on charging me taxes because I was paying my bill with my credit card and not a state check. I had my state ID and tax forms but she still would not allow it. My co-worker called my room on several occasions using her room phone and when she checked out, the front desk charged her for a 911 phone call that said she made while dialing my room. She had no idea what they were talking about and they declined to discuss it with her. The rooms are somewhat clean (we found a live cockroach in the bathroom) but if your air conditioner is not turned on at all times, the room gets VERY muggy. The room felt wet most of the time due to the muggy-ness and the carpet just felt dirty and moist when walked on barefoot. ”

May 18, 2005 by Pete from Asheville, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Front desk quick to deal with any issues brought to their attention
• Pools not available during posted times due to late chemical treatments

“Excellent value and location for the price - few maintenance issues, but quickly handled. Room service - food very good, but empty trays sat in the hall an entire day until we called front desk.Went down to pools on Sunday morning, due to open at 10:00 am, but had just been treated with chemicals and could not use until after noon. Front desk arranged late checkout to allow us to use pools. Would recommend that staff treat pools during early morning hours so they are available as posted. Housekeeping a bit short-stocked with towels when cleaning, but brought them up within an hour or two.”