User Reviews for Courtyard by Marriott Newark-University of Delaware, Newark | MyTravelGuide.com


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User Reviews for Courtyard by Marriott Newark-University of Delaware

Research 163 user reviews for Courtyard by Marriott Newark-University of Delaware.

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400 Pencader Way, Newark, DE

Research User Reviews for Courtyard by Marriott Newark-University of Delaware (1-20 of 163)

Average User Rating: 9.0
User Rating Score:9.0
Cleanliness:[9.5] • Staff:[9.0] • Location:[8.0]
Based on 479 user ratings
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Nov 19, 2009 by Mark from East Setauket,NY
Overall Rating: 10 User Rating Score: 10

  • Public areas are attractive and very well retained.

“Beautiful hotel and a very helpful staff.”

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Oct 19, 2009 by Susan from Boxford,MA
Overall Rating: 10 User Rating Score: 10

  • Modern, clean, and large rooms.
  • A little further off highway than we realized.

“Excellent hotel. Were I to find myself back in Newark, DE I would love to stay there again. Wish I could have stayed longer; I was passing through on my way to another destination.”

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Oct 1, 2009 by Sanjay from Pearland,TX
Overall Rating: 9 User Rating Score: 9

  • The room appearance.
  • the location.

“Great place, tough to get out of the parking area.”

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Mar 11, 2009 by Chris from Helmetta,NJ
Overall Rating: 8 User Rating Score: 8

  • Room temperature was a little warm, but opening window helped.

“Location was easy to get to and enjoyable since we are University of Delaware graduates, staff was professional, hotel and room was clean.”

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Sep 28, 2008 by Sean
Overall Rating: 9 User Rating Score: 9

  • Courtyard by Marriott is an attractive alternative to paying for 4 star hotels.
  • There is nothing I did not like about this hotel

“Exceeded my expectations for a 2.5 star hotel. The hotel had free internet, free parking and $10 breakfast (hot/cold buffet and an egg/waffle station).”

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Sep 19, 2008 by don
Overall Rating: 10 User Rating Score: 10

  • Excellent accommodations and service.
  • Hard to see from the road.

“Better than many 4-star hotels I've stayed in; facilities looked so new I thought the hotel was barely a year old when, in fact, it has been around for at least 4 years, outstanding!”

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Aug 24, 2008 by Kristine from Benson, NC
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

  • Very friendly staff, easy check in & out, good room for $.
  • Music in courtyard till 10 pm, about 13 min off highway.

“Staff was super nice, plenty of restaurants in area, room was good size & clean.”

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Aug 22, 2008 by David from Ithaca, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean, Modern, aesthetically pleasing.

“Clean comfortable surroundings.”

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Aug 13, 2008 by Laura from Weatogue, CT
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

  • Clean, good size room.
  • Very small pool, fitness center didn't allow kids.

“Nice, new hotel in a somewhat out of the way location, but it worked fine for us.”

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Aug 8, 2008 by Kevin from Eden, MD
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great breakfast buffet, nice adjoining rooms.
  • Should've had a refrigerator and air conditioner cover fell off and scared the heck out of us!

“Exiting the hotel was extremely inconvenient! Had to drive all the way around the U of DE campus to get out. Staff was friendly. Hotel was very clean. We tried to conserve water but the housekeeper removed our towels (that were hanging to dry) daily.”

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Aug 8, 2008 by Thomas from St. Simons Island, GA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Spacious, well appointed room, very helpful and friendly staff, lobby area was very relaxing.
  • The laboratory/sink area was to small with no room for personal items.

“This is a wonderful place to stay. Rooms, lobby area and patio with very nice. The staff was friendly and very accommodating. Plan to stay there again when I return to the area.”

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Jun 15, 2008 by Nicole from Sicklerville, NJ
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Great location good stores close by.
  • Need to add some other meats for breakfast that are not pork.

“Very pleased with the overall experience of this hotel. Rooms very modern and the refrigerator is an added plus, Great variety with the restaurant dinner menu.”

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Jun 9, 2008 by Donald from Suffolk, VA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very attractive and scenic.
  • I liked everything. The staff was extremely helpful.

“The stay was absolutely fantastic. The accommodations were wonderful.”

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Jun 2, 2008 by Dale from East Greenwich, RI
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

  • It is across the street from my daughter's apt.
  • No restaurant.

“New, clean, nicely appointed hotel. Courteous, professional staff.”

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May 31, 2008 by Donna from Ashaway, RI
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The staff was excellent, from the desk clerk to the housekeeping staff.
  • I can't think of anything.

“Easy to get to from the freeway, but hard to get from there to other places because of one-way streets. Definitely worth the hassle, though. I've never met a more friendly or helpful desk staff.”

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May 27, 2008 by Angela from Lynn, MA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Spotlessly clean, friendly staff, late night check in where they knew my name.
  • Was all good.

“Great value, clean hotel in the university area. We arrived late at night and were delighted with the staff and the accommodation. Would stay again and would recommend it.”

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May 12, 2008 by Gg from Chestnut Hill, MA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Newer hotel, modern room, clean, nice pool.
  • Room overlooked A/C units and roof on 2nd floor.

“Nice hotel, no breakfast, lots of students from university of Delaware, located on the campus.”

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May 5, 2008 by Jennifer from Montgomery, AL
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Very attractive rooms, free water bottles in work out facility.
  • No free breakfast.

“Very attractive rooms, very good for the amount I paid! My only complaint is that they did not offer a complimentary continental breakfast.”

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May 1, 2008 by Roy from Asheboro, NC
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Comfortable bed.
  • Had to pay for parking at the Hilton hotel.

“Very nice clerks and maids.”

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Apr 18, 2008 by Stacy from Morrisville, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Very clean, nice lobby.
  • The prices at the snack store were extremely high.

“Great hotel, a bit out of the center of Newark. Only complaint was the prices of the snacks at the little snack area. A Capri Sun juice, which come in a box of 10 for $2 at the store, cost $3 for one pouch! Other than that, I would certainly stay again.”

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Apr 8, 2008 by Joe from Wilmington, NC
Overall Rating: 7 User Rating Score: 7
Cleanliness:[7] • Staff:[7] • Location:[1]

  • Neat and attractive room.
  • Lousy Location.

“Nice place if you want to be off the road but if you are traveling I-95 this place is horrible&”

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Apr 5, 2008 by Mike from New Castle, DE
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

  • The staff was wonderful.
  • Free breakfast would be nice.

“My girlfriend and I had a wonderful time.”

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Mar 22, 2008 by Joseph from Yardley, PA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean.
  • Nothing.

“Great hotel, with breakfast available.”

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Feb 15, 2008 by Patti from Germantown, MD
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Very friendly staff, cute displays, gym, big room.
  • Noisy refrigerator, awkward location of microwave.

“This hotel is on the University of Delaware campus and has lots of extra touches that make your stay very pleasant. The staff is young and friendly and eager to provide assistance. The lobby is warm and inviting with magazines, a fireplace, coffee bar and comfy seating. My room was large and well-kept. I will use this hotel again and try the Marriott chain more often.”

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Feb 8, 2008 by Allen from Dover, DE
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Cozy and Professional.
  • Distance to my job.

“My hotel stay was perfect, the room was large, had everything I needed. It was close to many restaurants and general stores. Distance to my job was a little far but it was well worth the stay.”

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Feb 3, 2008 by Marty from Ashland, MA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[3]

  • Comfortable and attractive rooms.
  • Location is difficult to find and near nothing but U of D.

“If you don't mind staying in a Downtown area next to the college, this is a very nice hotel. Hard to find and nowhere near the highway, but clean, comfortable, and well appointed.”

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Feb 2, 2008 by Bill from Slate Hill, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean, convenient and roomy.
  • Nothing.

“I have stayed at this hotel on numerous occasions. I also hope when I do the name your price that this particular hotel picks up the price.”

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Jan 27, 2008 by Gary from Marietta, GA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Outstanding hotel from all angles.
  • Can think of nothing that was dissatisfactory.

“Outstanding hotel in an excellent, neighborhood location on or near the U. of Delaware campus. Lobby, room, parking, rooms, bathroom, beds, all excellent. I would stay there again.”

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Jan 24, 2008 by M from Carmel, CA
Overall Rating: 6 User Rating Score: 6
Cleanliness:[9] • Staff:[6] • Location:[9]

  • The room was very clean, they also had a local shuttle service.
  • Some of the hotel staff was not very helpful and the restaurant was pretty terrible.

“Very clean, comfortable and safe hotel to stay in on business or if you need to get to University of Delaware. However, complaints or questions I had were sometimes answered quickly and politely and occasionally rudely with a hang-up. The hotel restaurant although a great perk, ended up being very sub-par. The pasta I ordered had approximately a bottle of olive oil in it and the other dishes were similarly greasy.”

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Jan 16, 2008 by Tom from Branchville, NJ
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The room was very clear and very large.
  • Nothing.

“The hotel was extremely clean. The staff was very friendly and helpful. My room was very large as was my bathroom. The beds were also large and very comfortable. In ten years of travel throughout the eastern part of the United States, this is the best hotel we have ever stayed at. The value was incredible.”

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Jan 2, 2008 by James from St Louis, MO
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[2]

  • The bed was awesome.
  • Someones car was broke into.

“This was a great place to stay. We was on holiday to see our kids that was in from Iraq, North Carolina, Texas and Germany and the room was a Nice retreat from the busy days.”

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Dec 30, 2007 by George from Hertford, NC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I can say it was one of the best travel experiences we have had in regard to lodging.
  • I have no negative comments.

“We are seniors and travel medium distances several times annually. This was one of the best experiences for my wife and me. Everything we needed was provided. Pool, dining, excellent rooms, great bathing room and Ares. It was great. Friendly staff ready if necessary to go the extra mile to assist.”

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Dec 20, 2007 by Hans from Middletown, DE
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Large rooms, large foyer, cleanliness.
  • Whirlpool could have been hotter than 102 degrees.

“For the price this is a fabulous hotel. I really enjoy staying here. My daughter got sick that evening and the hotel staff brought me up some medication in the middle of the night. Great job.”

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Dec 14, 2007 by Joe from Wilmington, NC
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[7] • Location:[3]

  • Nice staff.
  • Lousy parking facilities&

“Typical Courtyard by Marriott”

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Dec 14, 2007 by Bob from Ghent, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Clean and friendly.
  • Hard to find.

“Excellent hotel choice. Friendly and clean. Right in middle of college. Outstanding service.”

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Dec 6, 2007 by Susie from Plano, TX
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

  • Brand new and very clean.
  • Out of the way, hard to find.

“Very clean, brand new hotel that not many people have found yet.”

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Nov 2, 2007 by Heather from Gardmnerville, NV
Overall Rating: 8 User Rating Score: 8
Cleanliness:[7] • Staff:[8] • Location:[3]

  • The bedding.
  • Bathroom smelled funny.

“Great beds, big room, nice décor.”

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Oct 22, 2007 by Jon from Rittman, OH
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[10] • Location:[5]

  • Staff was awesome, nice amenities, very clean and comfortable, better than we expected.
  • It was a little difficult to get to from the highway.

“We were very pleased with this hotel and it exceeded our expectations!”

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Oct 10, 2007 by Gennie from Glen Allen, VA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Good location!
  • Very thin walls - could hear people talking in the hall and the elevator.

“Great hotel - very spacious rooms. My only negative feedback is that the walls are super thin. I could hear every word people said in the hall and I was near the elevator so I heard that as well. Location is great - seemed to be a lot of young kids and teenagers at the hotel.”

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Oct 6, 2007 by Sondra from Coconut Creek, FL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Service excellent and location excellent.
  • The address should be given as 200 New London.

“Excellent.”

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Sep 26, 2007 by Laura from Rochester, NY
Overall Rating: 7 User Rating Score: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

  • It was inexpensive and clean.
  • No internet in the room, although it will be changed from December.

“It was great to pay a lot less than normal for a room that you would normally pay a higher price. It was just fine. Staff friendly and rooms were a decent size and clean.”

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Sep 24, 2007 by Bernard from Stamford, CT
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

  • Clean, beautifully appointed room, internet provided, excellent.
  • Difficult for me to find, but I'm not familiar with area.

“Excellent, welcoming, clean, beautiful, fresh, everything anyone could hope for. I had difficulty finding it, but it is probably accessible from some other roadway system-I am not familiar with the area. I would definitely recommend it and stay there again, given the opportunity.”

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Sep 6, 2007 by Gil from St Petersburg, FL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Best staff of any hotel.
  • Wired, instead of wireless.

“This hotel should be the training tool for all new Marriott managers to learn how to treat customers. In all the times I have ever stayed in any hotel, they are the best, period.”

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Sep 4, 2007 by Joan from Cairo, GA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[5]

  • Clean, good staff, nice rooms.
  • Far from Wilmington, Christiana, and Philly.

“Great hotel.”

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Aug 26, 2007 by Suzanne from Normandy Park, WA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Front desk staff was excellent.

“My plane from Seattle to Philadelphia was three hours late so I didn't get to the hotel until 10:30pm. All regular rooms were taken so they gave me a handicapped suite "hospital type" shower which doesn't really work for a bath girl. Not really the fault of the hotel. Everything else was perfect.”

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Aug 18, 2007 by Jerry from Rocky Mount, NC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Hotel was very clean and comfortable.
  • No continental breakfast.

“The hotel has very nice decor and was clean and efficient. Further, the hotel was quiet and very accommodating for our requests. I would highly recommend the hotel to anyone.”

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Aug 18, 2007 by Pat from Somerset, MA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean and new, staff was very helpful. Pool and spa. Convenient to university and town.
  • Did not have room service for meals. On both occasions, the restaurant took an hour to prepare a hamburger or club sandwich.

“I was pleasantly surprised with the accommodations We had a king size bed, and the hotel and the room were very clean. I was surprised to see a pool and spa and the workout machines were very up to date and clean. The restaurant was downstairs but there was no room service. It took a long time to get the food at the restaurant (1 hour for a sandwich or burger), but it was very well prepared food.”

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Aug 15, 2007 by Shelley from American Fork, UT
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[4] • Location:[6]

  • Great bedding and nice amenities.
  • Service was poor.

“Great hotel but staffs were not very responsive. We call several times with problems regarding a lamp and the bathtub not draining. They never were resolved. But it is a lovely hotel with nice rooms.”

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Jul 24, 2007 by Elizabeth from Frederick, MD
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

  • Front desk staff friendly and helpful.
  • Dirty linens in the sofa bed.

“There were a few glitches during our stay (initially the front desk could not find a room for us, and there were dirty sheets bunched up in the sleep sofa), but the hotel staff strived to make things right. The hot breakfast buffet, though not included in the price of the room, was a definite plus. We also enjoyed using the fitness room, indoor pool, and spa ' all of which appeared to be clean and well-maintained. Because of the excellent service, we would stay here again despite some minor problems.”

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Jul 20, 2007 by Bob from Charlottesville, VA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great hotel. Great location. Very quiet, very comfortable.
  • A little difficult to find.

“Great hotel, great location. Have stayed here several times, always with great results.”

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