User Reviews for Four Points by Sheraton Meriden

Research User Reviews for Four Points by Sheraton Meriden (1-20 of 43)

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Oct 5, 2009 by Daryl from Belle Vernon,PA
Overall Rating: 10

• Very friendly front desk staff, and the pool was open late.
• Bed could have been a little more comfortable, but it wasn't bad.

“We really enjoyed our stay here. Front desk staff was very friendly, good free coffee, and nice rooms.”

Jul 7, 2009 by Elizabeth from Brooklyn,NY
Overall Rating: 6

• Lobby very nicely furnished.
• The wireless Internet access had a poor signal and did not allow us to go online.

“Overall, this hotel was very convenient, incredibly affordable, and a very nice place to stay for 2 nights. The staff was friendly, the lobby is very welcoming and warm, and nicely furnished, and the room was clean and comfortable. It was obvious that while many areas in the hotel had been recently renovated, the pool was not one of them -- the skylight/roof area is rusting and old, and the entire space needs a paint job. The wireless internet had a poor signal throughout our stay, and so was not an option for getting online. We were also disturbed by the cleaning staff before 10am both mornings. There was no "do not disturb" sign in the room to put on the door. Otherwise, no major issues, and I would go back for the convenience and proximity to family members we were visiting.”

Apr 23, 2009 by Robert from Lynn Haven,FL
Overall Rating: 9

• The staff was outstanding!

“Nice place. Very friendly, and courteous staff.”

Apr 16, 2009 by Donna from Silver Spring,MD
Overall Rating: 9

• The hotel allowed me to do a eary check in for no extra charge and a late check out.
• The indoor swimming area could have been warmer.

“The Hotel staff was very friendly and helpful. I recommend the staff to make sure that guest bring the laugage carts back for everyones use. The indoor swimmimg area could have been a liitle warmer and we could have used the pool longer. Over all my stay was great.”

Apr 8, 2009 by Leslie from Portland,ME
Overall Rating: 5

• Easy to locate from the highway.
• The rooms need to be updated. Bed linens were nice but bathroom was rundown.

“The staff was very nice but the cooling/heating system was outdated as was the bathroom.”

Mar 25, 2009 by Al from Bloomfield,CT
Overall Rating: 7

• The staff was very helpful and very courteous.
• Hotel is showing its age. It's little dinghy and dark. Bathrooms leave a little to be desired in terms of cleanliness.

“ Not bad, but I would think hard about taking a lady friend there for a romantic interlude. Good for just plain business travel with the excellent sport's bar. ”

Mar 19, 2009 by Jeanette from Cleveland,OH
Overall Rating: 9

• Hotel is clean, room is comfortable, staff was helpful.
• Staff forgot to pickup our breakfast card on the door but delivered it timely and did not charge for the breakfast.

“This is the second time we stayed at the hotel. Our stays have been pleasant. The beds were comfortable the staff was cordial.”

Jan 29, 2009 by Wendy from Manchester,CT
Overall Rating: 1

• Someone had a key to my room and entered it.

“Usually I don't mind this hotel, but with the unfortunate incident that happened when someone entered my room it was very scary for me. I called the desk and they said Sorry. Would have liked to be offered another room, free night or something. Nothing was offered.”

Dec 18, 2008 by Meredith from Meriden,CT
Overall Rating: 10

• The attention and helpfulness of the staff.
• No complaints. It was wonderful.

“We had a heat outage at home and needed a warm place to sleep near the kid's school at a reasonable price. The hotel staff provided gracious hospitality and my family experienced the night as like a mini-vacation with the oversized fluffy pillows, indoor pool, quality toiletries, cable television and weight room. They asked if we could go back for another mini vacation.”

Dec 1, 2008 by Heather from Hopkinton,MA
Overall Rating: 10

• The ease of check-in, the friendly staff and the excellent room.
• The pool was supposed to be inside and heated. It was inside but was not heated.

“We arrived at 8 pm on Thanksgiving night and were greeted by the Hotel Manager. When I asked if he'd been able to celebrate Thanksgiving, he said, "I am celebrating here while my wonderful employees celebrate with their families!" Our stay at this hotel was amazing!”

Sep 30, 2008 by Tom
Overall Rating: 9

• Staff did their best to accommodate us.
• TV was old; and why can't hotels provide a better music system than a clock radio?

“We have stayed in this property over the years since it opened in the late 1990s as a Ramada Inn. Sheraton's management has improved it by cleaning it up, and running it more smoothly. We would stay there again.”

Sep 14, 2008 by Deji
Overall Rating: 2

• Nothing!

“Dirty,
bad looking carpets! Ceiling in bathroom stained and tile looked worn and tired. This hotel is in dire need of renovation.”

Sep 9, 2008 by Kenny from Sylva, NC
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[4]

• Free buffet at happy hour at restaurant.
• Remodeling, smelled like glue, hotel staff just ok, detail cleaning in room had allot to be desired.

“Not at all what I would expect from a Sheridan Hotel. Hotel staff; average at best. Just an okay experience. Rooms not "detailed" cleaned.”

Sep 3, 2008 by Jennifer from Quaker Hill, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was very helpful and friendly.
• The room was smaller than I expected.

“The hotel met our needs. They are doing some renovations at this time that maybe concerning to some travelers. The staff was number 1, from the front desk to the housekeeping staff, they were all welcoming, knowledgeable, outgoing and smiling.”

Aug 20, 2008 by Dave from North Wales, PA
Overall Rating: 7
Cleanliness:[5] • Staff:[10] • Location:[8]

• The staff was very nice.
• The cost of breakfast was a bit much!

“The hotel over all was great the staff was nice and very kid friendly. But on the last night we were there we went to a family outing all day when we came back housekeeping did not clean our room.”

Aug 11, 2008 by Raymond from Jersey City, NJ
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• It had a pool and good service.
• The rooms were too small.

“Good customer service and clean environment. The rooms were a little small for my taste but it had a good looking pool.”

Aug 11, 2008 by John from York, ME
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• The Bar.
• Noisy.

“Rooms are ok, the hotel needs better soundproofing.”

Jun 30, 2008 by Cherrie from Bangor, ME
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Convenient location for our trip.
• Did not like that the picture fell off the wall and landed on me in bed!

“Friendly and clean.”

Jun 28, 2008 by Cindy from Eastport, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Very convenient, friendly and very clean.
• There was nothing we didn't like.

“We enjoyed our stay. Everything met our expectations.”

May 15, 2008 by Greg from Bath, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• We called and asked for room service past hours and they still made took care of us.
• Nothing.

“Hotel staff were helpful and took care of every little detail. We asked for room service a 12:45 a.m., the kitchen was closed and they turned things back on and took care of us. We were there for a trip to a concert for my daughters 15th birthday and the hotel made it a great trip.”

May 3, 2008 by Judith from North Hollywood, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

• Front area was very nice and welcoming.
• No sauna and a bit outdated.

“Hotel looks modern from outside and front desk, but rooms seem a bit outdated.”

Apr 20, 2008 by Doug from Lexington, KY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Very nice common areas.
• Wireless internet was inadequate.

“Very close to the highways accessible to nearby areas. The actual area surrounding the hotel was not the best, but felt safe. The hotel has clearly been remodeled and looked very nice in all the common areas. The rooms were standard but unspectacular. The biggest complaint is the (free) wireless internet that often went down during our visit resulting in great difficulty getting things done.”

Feb 6, 2008 by Quentin from Severn, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very clean and the service was excellent.
• Can't think of anything.

“Clean, excellent service, easy access to highways and great overall service.”

Sep 7, 2007 by Tami from East Providence, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice atmosphere, Friendly, clean.

“Four stars is a great hotel, when I travel to CT, this is where I always stay, with my spouse and children, we enjoy the fitness center and the pool, I also love that there are many stores and restaurants, and movie theaters in the same vicinity as the hotel, everyone is friendly and helpful.”

Jun 21, 2007 by Dotti from Cutchogue, NY
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[8]

• It was clean, had a bar and restaurant and comfortable bed.
• The room was small and the bathroom was very small.

“I was only at the hotel for (1) evening so it would be hard for me to honestly judge this hotel, however, let me just tell you what I did notice, the elevator took forever. Since I was only on the 1st floor I took the stairs most of the time but I have a bad hip so if I had to go any further I wouldn't have been able to. The hallways smelled of chlorine because of the pool door being open. As I said above the room was small but it was attractive the bathroom however was very small. They better fix that elevator though that's terrible.”

Apr 1, 2007 by Maurice from Chesapeake, VA
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[10]

• Convenience and location.
• Nothing.

“Best bet for what I am looking for when I stay.”

Mar 19, 2007 by Judith from Marblehead, MA
Overall Rating: 6
Cleanliness:[2] • Staff:[6] • Location:[9]

• The room was wonderfully large.
• Dirty room floor/all athletic facilities were closed.

“I book a hotel based on the availability of athletic facilities. After 5 hours in a car I find it relaxing to work out. Both the swimming pool and the work out room were closed to guests when I was there! Also, someone forgot to vacuum the floors which were stained as well. I expect more in a 3 star hotel.”

Feb 4, 2007 by Jared from Okeechobee, FL
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[5]

• Very close to Wesleyan university.
• Little far from Yale.

“It was freezing cold; major pipe burst in the lobby, so this event probably skewed my experience. Hotel staff was not friendly at all.”

Jan 10, 2007 by Amit from Newton Highlands, MA
Overall Rating: 1
Cleanliness:[4] • Staff:[3] • Location:[3]

• Nothing.
• The room I stayed in.

“The bed was awful and I and my wife had back pain in morning. The down comforter caused itching in our legs. The bathroom floor was slippery. I want refund.”

0 of 1 people found this review helpful.

Nov 15, 2006 by Karen from Willowbrook, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great beds.

“This hotel meets my needs as far as location, price and upscale quality free water in room is a plus love free access to internet on hotel computer in business center a big plus for me.”

Sep 27, 2006 by Kurt from Moscow, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Convenient to the highway and free ample parking.
• Very bland, nothing special about the room.

“Just a very average hotel, fine for a good night sleep but nothing out of the ordinary.”

Sep 7, 2006 by Alan from Spokane, WA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Very friendly and helpful staff.
• It was too far from the New Haven Down town for my purpose.

“Very friendly staff, restaurant and room service prices a little on the high side.”

Jun 6, 2006 by Gloria from Rochester, NY
Overall Rating: 1
Cleanliness:[3] • Staff:[6] • Location:[5]

• we had a very bad experience.
• Almost everything.

“We went with a 3.5 star hotel because we had a large party in town to attend a wedding. we needed to be able to entertain small children for long stretches in case of rain and it rained! The indoor pool one of the main reasons we picked the hotel was for the indoor pool. It was almost never open to us closed for hotel events, used as a buffet area. On the last night of our visit the hotel put a rap group in the room adjoining the one housing my grandchildren and daughter, they began smoking strange things, yelling and generally causing a loud ruckus. The hotel staff moved my daughter as to not disturb this famous band. They promised to call me to straighten out the problem, but as of yet two days later they have not responded to us in any way. The level of cleanliness was not good. You could not get coffee in the hotel until after 7 on a business day. I could go on but my fingers are getting tired.”

May 15, 2006 by Robert from Crozet, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• The bed was fabulous!!; good restaurant.
• Noisy air conditioning/heating unit.

“I would return just for the extremely comfortable bed. It was actually therapeutic.”

May 13, 2006 by Carla from Southborough, MA
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[8]

• Location.
• Smell.

“It needs a face lift both inside and out. The ceiling tiles in the bathroom had black mildew. Both the rooms and the lobby had a very strong smell of air freshener which implied that they were hiding something.”

May 10, 2006 by John C. from Middletown, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was the best I have ever slept on. Hated to leave.
• Room service breakfast was a bit expensive for what was served.

“Like I stated the bed was the best I have slept in. Hated to leave it. I would like to see promotions that would allow for a full breakfast for two in the room for a much lesser price. It would allow customers to feel more at home. I know this won't happen just would like to see it. I mean a lot of places in the central us serve a " Continental Breakfast" that is far superior to you room service for nothing.”

May 4, 2006 by Ed from Satellite Beach, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Bed was comfortable.
• Informed guest services about trash in the corridor - still there the next day.

“Average for my visit.”

Apr 13, 2006 by Dan from Spokane, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice for a 3 star hotel.
• Nothing.

“Very nice hotel. At least a 3 star.”

Apr 4, 2006 by George from Richmond, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Friendly and courteous help.
• Clutter in the lobby, obviously some group meeting.

“Pleasant and efficient.”

Feb 16, 2006 by Richard from Valencia, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[2]

• Comfortable bed.
• Poor Satellite TV.

“Remote, poor dining. Stayed during a well predicted snow storm, which seemed to catch the staff by surprise. I would rate the hotel 'Okay', but nothing special.”

Jan 11, 2006 by Jeff from North Reading, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Comfortable beds, good sized room, overall pleasant experience.
• Pool was sparse and scary looking, who would swim there? One elevator was broken, too.

“A bit out of the way, it felt like a business hotel that didn't have a lot of business, who travels to Cheshire, CT for business anyways. Despite being a little sub par for an executive meeting feel, it was great for travelers like us who wanted an "upscale" alternative to the roadside motels prevalent in the area. I mean, I like my room door not to open up into the street.”

Dec 29, 2005 by Ann from Amesbury, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Much nicer than the grand hotel in Waterbury.
• The pool was very cold.

“Would definitely go back.”

Nov 30, 2005 by Susan from Warren, PA
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[7]

• It's near highway access and there are many stores nearby. Bed, pillows and comforter were great.
• Carpeting on floor in hallway was stained; business room with computer access had a terrible odor. Noisy neighbors.

“If you are looking for an easily accessible place (near route 84 and Wilbur Cross Parkway) that is centrally located, this hotel in Meriden, Ct. is fine. Shopping and restaurants all close by.”

1 of 1 people found this review helpful.