User Reviews for Trianon Bonita Bay

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Aug 22, 2007 by Justin from Boynton Beach, FL
Overall Rating: 4
Cleanliness:[10] • Staff:[9] • Location:[9]

• Check-in and check-out was very smooth and it is easy to get to from I-75.
• The bed was uncomfortable, the room was trashy, and the remote didn't work.

“It's a nice hotel, but the rooms need to be redone a little and the beds definitely need to be upgraded.”

Aug 21, 2007 by Jill from Anthony, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was peaceful and quiet with excellent location to shopping and restaurants.
• Nothing was bad. I enjoyed my experience.

“This was the best hotel in the best location. We wanted to go to Ft. Myers for a Birthday vacation, but everything was too expensive or booked. This hotel was located 20 minutes from Ft. Myers and was better than any hotel I've stayed in. Quiet and peaceful, elegant and relaxing, it was perfect for our mini getaway. Hotel staff was friendly, the continental breakfast in the morning was wonderful, and the hotel was located next to some fabulous upscale gift shops and restaurants. Also we were only 3 miles from Coconut Point which offers amazing shopping and a great movie theater. Plus, you were only about a 10 minute drive to the beach with the nicest public parking and beaches I've seen. Overall this place was great and the price was even better. I want to go back and soon!”

Aug 12, 2007 by Larry from Orlando, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Grounds were neat and trimmed, resort is very high end.
• Bugs around the pool and lake house bar and grill.

“The Trianon is quite and small enough to be personal yet keeps the luxury resort feel. The worst things I can say is that the oak in the elevator needs treated and polished. If the breakfast had scrambled eggs it would have been perfect. The dining area was beautiful. We loved the back guest areas. They could add a walkway on the east side for morning walks and quite moments. Reading a book on a path bench would be wonderful. I watched my son in the pool while enjoying my morning juice and paper.”

Aug 3, 2007 by Ben from Nashville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• The restaurant sign is kind of cheap.

“The hotel is beautiful, the staff was friendly, the breakfast was good, the bed was a tempur-pedic bed (awesome), and there is a separate shower and bathtub in the bathroom. Incredible value.”

Aug 2, 2007 by Sandie from Trinity, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Our 2nd stay here, because it is so nice. Huge bathroom.
• No criticism.

“After being at the hotel a month before and loving it, we came again with friends, and they loved it, too. Wonderful complementary continental breakfast. Amenities that would have been expected at a much higher rated hotel. Convenient to both Naples & fort Meyers. Loved it!”

Jul 22, 2007 by Joseph from Merrillville, IN
Overall Rating: 6
Cleanliness:[1] • Staff:[5] • Location:[9]

• Very nice landscaping and beautiful main lobby.
• Room carpet was stained bleached and smelled other room had broken chair cut daughters leg.

“We were told to check with who we booked room they refused to help even with broken chair!”

Jul 17, 2007 by Joe from Coconut Creek, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a beautiful facility. Worth much more than I paid for it. Very clean with nice people working there.
• There were no negative things about our stay.

“I found from check in to check out a very courteous staff and very helpful when I asked questions about the area. I would definitely return.”

Jul 15, 2007 by Melinda R. from Chattanooga, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quaint, European style hotel, large lovely rooms with balcony.
• Nothing, I would stay there again.

“The hotel was lovely. It had a marble bathroom with a large tub and plenty of mirrors and counter space. All the rooms had a little balcony. Ours overlooked a lagoon and the pool. There was a little restaurant with open air seating and music. The grounds were beautiful with flowers everywhere. There were many nice shops next to the hotel and also other restaurants. The staff was very friendly and helpful. The continental breakfast was excellent. I would definitely stay at this hotel again.”

Jul 14, 2007 by Ana from Santa Fe, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable beds.
• No room service or mini bar.

“Upon arrival we noticed the beautiful lobby and friendly desk clerk. The rooms were clean with a lovely view of the grounds. We enjoyed the pool and hot tub after our long flight. Location was great. We were able to find lots of great dinning choices and things to do with our twin girls (16) not easy to please. We would definitely stay there again next time we are in Fort Myers.”

Jul 12, 2007 by Michelle from Bethpage, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Nothing.

“Absolutely fabulous! Everything was primary, proper, and comfortable. The staff was so nice and extraordinarily accommodating.”

Jul 4, 2007 by Stephen from Lakeland, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is a beautiful and great hotel. I was very please.
• Nothing.

“I love this hotel. Every time I get a good deal I take it. It is a really good place to go and relax.”

Jul 3, 2007 by Sandie from Trinity, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Great complimentary continental breakfast, large room, huge bathroom, lovely lobby & bar.
• We liked everything about it.

“We liked this hotel so much that we are going back at the end of the month with friends of ours. Best muffins for breakfast that I've ever had! Next to a beautiful mall with great restaurants and close to everything we wanted to do. Loved it!”

Jul 3, 2007 by Michael from Clermont, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The mattress was to die for and the room was super.
• I totally enjoyed my stay.

“Great hotel. Even though it was 9 years old, it looked like it was just built yesterday. Location was super, half way between Ft. Myers and Naples. Close to restaurants, shopping, and Sanibel island. All at a price that was great. I would give this hotel my highest recommendation by saying I will go back.”

Jul 3, 2007 by Dustin from Kyle, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Beautiful Hotel, friendly staff, good outdoor setting.
• I thought the hotel was on the beach, but it is actually off a small bay/channel.

“The hotel was excellent, the staff was great. The bar/grill looked excellent but we only had a single drink there, the view was nice. Would have loved to spend more time here. Only complaint is the location isn't closer to Naples. And it is considered in Naples Vicinity.”

Jul 3, 2007 by Marie &. from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was everything I expected, and more! Excellent staff!
• Nothing very pleased with hotel.

“The hotel was very nice. Best sleep I've had in a while! Nice breakfast. Excellent staff! Very helpful and friendly! Would definitely recommend!”

Jul 2, 2007 by Christina from Port Richey, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Conveniently located near shopping and restaurants.
• Little dated.

“Nice hotel, convenient location. Though little dated, still nice. More a 2.5 star instead of 3. Only issue was when going to check out early next AM, no staff at desk, only note stating where 1 staff member may be found, though having not used these locations during stay, I had no idea where to find them.”

Jun 28, 2007 by Patty from Wellington, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[4] • Location:[9]

• The rooms were large, very clean, and had a very comfortable bed & nice view.
• The front desk lady was a little snippy because we tried to check in before check-in time.

“Would definitely recommend this hotel. Only about 10 minutes from the beach, very good restaurants & shops closely. Live entertainment at the tike bar on the weekend. Very nice stay. We had a large group of 16 with 10 teenagers & everyone enjoyed it.”

Jun 27, 2007 by Parker from Winston Salem, NC
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[10]

• I really enjoyed the location and artistic feel of the hotel environment.
• It could be a really great hotel, one I would revisit, if and only if they did the major repairs needed.

“Overall I did enjoy my stay. It is a simple, nice hotel. Very understated and quiet which I enjoyed. It is important that repairs and upkeep (regarding the rooms) be done immediately!”

Jun 26, 2007 by John from Port Saint Lucie, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• More than what I expected for value, charm and relaxful.
• Not one single thing!

“I would recommend the hotel.”

Jun 18, 2007 by Robin from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Beautiful grounds and convenient location, although hard to see from the road.
• I did not like the continental breakfast, definitely not three stars.

“Hotel has gorgeous landscaping, handsome building, not large but attractive room, good bed and great, spacious bathroom. However, the continental breakfast was disappointing; it was more like motel grade, definitely not a three star there. The staff was friendly and helpful.”

Jun 6, 2007 by Mortan from boston, ma
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[7]

• Nice view of lake.
• Rude staff, dirty facilities. Mold in rooms.

“I was expecting a fun getaway for my family and me. Instead I got a noisy location, an extremely rude staff. And most importantly some of the dirtiest rooms I have ever come across in a hotel. There was mold and mildew in the bathroom tub and sink! Only upside is the view. Steer clear of rude front desk and bartenders. This place thinks they're the Ritz, but they are more on par with motel 6.”

May 8, 2007 by Bob from Coal Valley, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Outside surroundings very nice. Close to shopping. Room was clean and spacious. Very pleased overall with stay.
• Unlike other reviews that we had read about the beds we found that we didn't particularly care for that type. Would rather not have form fitting foam.

“This was an unexpected gem in south Florida. The hotel had beautiful grounds and other surroundings. Very convenient to lots of things. The service and room were also very nice. It was very much worth the price we paid for it.”

Apr 15, 2007 by Peter Swidzinski
Overall Rating: 9

• Location, ambiance, staff, price.
• New staff in the poolside restaurant need extensive customer service training.

“I have stayed at the Trianon several times in the past two years. It has always been pleasurable. Professional, but very friendly staff at both the front desk and in the bar. The new poolside restaurant staff needs serious customer service training. I waited over 15 minutes to be waited on and finally left. I also observed a group of 9 older women (ages 70-90) being made to move tables themselves to accommodate their group. All the while a waitress was sitting on a bar stool reading a magazine. Definitely not in keeping with the image I have of the overall hotel experience.”

Apr 9, 2007 by Kim from Spokane, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The location was close to several restaurants and beautiful shopping.
• The concierge was not very friendly.

“This hotel was a great for the money. The room was large the bathroom was huge. The pool area was beautiful. Our family loved our stay at Trianon. Very clean. Great location.”

Apr 6, 2007 by Jennifer from Quincy, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Decor and staff were excellent.
• Nothing everything was perfect.

“Great location for visiting Naples and fort Myers. Located next to the promenade shops which have many upscale shops and restaurants. Staff and property were great.”

Apr 4, 2007 by John from Gulfport, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Beautiful hotel and room, very spacious and nicely appointed.
• Rude bartender at Pool Bar, said they were closing and did not.

“It's too bad that we had a bad experience at the Pool Bar, we just wanted a drink and to sit outside after arriving their at 9pm, we were told that the bar was closing, but we could go into the Lobby Bar, and we did. When we returned to our room an hour later, we looked out our window and the pool bar was still open!”

Apr 3, 2007 by Steve from Stanton, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[8]

• Nice location, room size and amenities, good bar staff.
• Rude/indifferent front desk staff, internet didn't work.

“Facilities were above average and nicely appointed. Rate was very good. Front desk staff indifferent to wireless internet problems and rude upon arrival. No information in room re: TV, breakfast, local info. Poolside outdoor restaurant staff inconsistent, long wait for overpriced food (they will be losing their miller high life privileges with $9.95 hamburger and $4.95 fries!).”

Mar 30, 2007 by Christy from Chaska, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The breakfast was plentiful, pool wonderful, and grounds beautiful.
• The hotel staff was a bit stand-offish towards us; hotel was close to a noisy major road.

“The hotel was fabulous except for the hotel staff being stand-offish and the hotel being close to highway 41 where there was loud traffic all hours of the day. The pool was warm and well kept, the grounds surrounding the hotel were beautiful and the complimentary continental break fast fulfilling.”

Mar 23, 2007 by Wendy from Orlando, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Nice hotel for price offered. Great location. Lake house grille and bar was fun.
• Continental breakfast not to great, would have liked some yogurt and more fruit selection.

“Very nice hotel for a great price. My teenage daughter, husband and I enjoyed the extra large room and bathroom. Pool and spa were clean and refreshing. Would have liked more selection for continental breakfast. Overall, a very nice hotel with great upscale location and surroundings.”

Mar 19, 2007 by Jeff from Saratoga Springs, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Very nice rooms/grounds.
• Small pool.

“Nicer than I expected. Grounds were pristine, enjoyable lakeside grill, promenade close by with restaurants and shopping, better than average fitness room.”

Mar 19, 2007 by Marsha from Whitefish Bay, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Everything was wonderful!
• I have nothing I could criticize.

“Beautiful hotel. Very European and elegant. Rooms were beautifully decorated, clean and bed very comfortable. Outdoor bar area, pool and restaurant were delightful. Gracious lobby. The hotel is a peaceful oasis! Right next to lovely shopping area. I would highly recommend this hotel. ”

Mar 13, 2007 by Benjamin from Myrtle Beach, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was absolutely wonderful. It exceeded my expectations greatly.
• Nothing.

“Wonderful. The rooms were spotless, the staff was friendly, and the hotel was gorgeous. They even had temperpedic beds in the room we stayed in. There is a comfortable bar next to the pool, spa, and children¿s pool which over looks a lake. The hotel is next to a shopping center that is with in walking distance. The shopping center has a coffee shop and quite a few places to dine. I recommend the silver spoon which has wonderful steak and was decently priced! I couldn't have been happier with my stay.”

Mar 13, 2007 by Tim from Cumming, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Liked just about everything.
• Can't think of any!

“I will go back to this hotel on my next trip.”

Mar 12, 2007 by Tim from Decatur, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• They let us bring our bikes to the room.
• Breakfast choices were too limited, esp. For the health-conscious.

“A very pleasant and relaxing refuge at the end of a long day.”

Mar 11, 2007 by Paul &. from Massillon, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• We loved the patio and the pool area with the outdoor restaurant and bar area.
• The access from the road.

“It was not only lovely and clean the personnel were very friendly and helpful. Our stay there was a pleasure.”

Feb 14, 2007 by Paul from Chanhassen, MN
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• Continental breakfast offering.
• No refrigerator/microwave in room.

“Met expectations, clean, good location, nice continental breakfast offering. However, the room we stayed in did not have a microwave or refrigerator and it cost $7.00 for 1/2 hour to use the computer in the business center--a.”

Feb 10, 2007 by Sarah from Sarasota, FL
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[9]

• Was new and clean.
• Checked in a few minutes early and was let known I was a problem.

“I won't stay here again. The hotel was very clean and new looking. My TV was not working properly. I was placed in a handicapped room so the shower was not easy for me to use (shorter than me). I checked in at 2:30 instead of waiting until 3pm because I had an upset stomach. The lady at the desk was not very pleasant since I was checking in early; she made it seem very inconvenient for them I was there a few minutes early.”

Feb 5, 2007 by Kathy from Gambrills, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very clean, nice pool and lake view, great location, large shower and bathroom.
• The free breakfast was very limited in choices.

“Wonderful hotel, very clean, great pool and lakefront views. Directly across from an upscale relaxing shopping center, great restaurants located near.”

Sep 13, 2006 by Marisa B. from Williamsburg, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Continental Breakfast and shopping across the lot
• Rooms need a little updating.

“Do not choose "Run of House" as rate choice. I could have had the same room for a lot less per night.”