User Reviews for Radisson Worldgate Resort

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Aug 21, 2009 by Lisa from Orlando, FL
Overall Rating: 3
Cleanliness:[5] • Location:[10]

• Price, wireless internet, mini-fridge in room, pool.
• Mildew/Musty bathrooms, linens not really clean, lack of customer service.

“Everything is correct. The bathrooms are horrible. I changed rooms because the first room smelled worse than a locker room. The bathroom smelled like mildew and the carpet and floors had water damage. It triggered an allergy attack and they took almost an hour to change our room. The new room was better, but the bathroom still smelled a bit like mildew. When I complained to the front desk manager about same, he said he couldn't do anything more. Needless to say, I won't be staying here again.”

Mar 18, 2009 by Tanya from Lexington,SC
Overall Rating: 10

• Very impressed, beds are awesome.

“Would stay again. The fridge was a plus. Starbucks and Pizza Hut in the lobby are great. Has a kids corner with movies and games. Next to Winn Dixie and lots of places to eat.”

Dec 16, 2008 by Gina from Ottawa,KS
Overall Rating: 7

• The hotel staff was wonderful.
• It was an old room, the bathroom had lots of issues.

“The Radisson Worldgate Resort is a nice enough hotel. The lobby is beautiful and the staff is extremely friendly. The rooms offer the select a number beds and have plenty of room. My main disappointment is the bathroom: it was falling apart and needed to be updated.”

Dec 12, 2008 by BP from Springfield,MO
Overall Rating: 3

• It was close to things we wanted to do.
• Hidden resort fee.

“The hidden fee, the age, the water preasure, the lack of Disney transportion, the kids theater that was a room with folding chairs and the same two minutes of shrek playing over and over again made for disappoint.”

Nov 7, 2008 by
Overall Rating: 10

• Location.
• Sleep number beds not very comfortable.

“Overall excellent, did not like sleep number beds. Double beds are hard to make each sleeper happy.”

Oct 28, 2008 by Stephanie
Overall Rating: 10

• Beds were comfortable. Pool temp was great. Friendly staff.

“I liked this hotel a lot. Beds were very comfortable, pool temp was just right, very friendly/helpful staff.”

Oct 24, 2008 by K.C
Overall Rating: 1

• Good cleaning staff.
• Security.

“ Horrible old spring mattress. A lamp with missing bulb. None existent security. All the entrances were left open 24/7.”

Oct 22, 2008 by Jeremy
Overall Rating: 5

• It was inexpensive and close to attractions.
• Bed was almost unbearable.

“Not bad for $50.00 a night in Orlando area.”

Oct 17, 2008 by dave
Overall Rating: 8

• Free upgade to #bed.
• Spar was not operative.

“Resonable price/location for a 3 stars hotel.”

Sep 11, 2008 by Suzanne from Fort Lauderdale, FL
Overall Rating: 5
Cleanliness:[3] • Staff:[6] • Location:[10]

• I like the cookies at check-in as well as the location and variety of options to do at hotel.
• The bathroom tub was filthy, and the place didn't feel clean.

“Check-in was very welcoming with the cookies. The staff was friendly. When I called an hour later to complain about the disgusting tub that had dirt and hair in it, I was just moved to another suite that was slightly improved. I didn't feel like anyone went above and beyond to assist. The hallways smelled like a hospital, but the main pool was beautiful and the ping pong table was fun. Loved Pizza Hut at the lobby and the location of the hotel as a whole. The view from the rooms were gorgeous, but still felt like the room would've been cleaner.”

Sep 8, 2008 by Peter from Beaverton, OR
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[7]

• Location, that's it.
• Room was damp from A.C., bathroom had mold and no vent. Dirty.

“This hotel is not a 3 star hotel, maybe when it was first built. Elevator had no A.C. so it was really stuffy. Bathroom had no vent so there was mold in the bathroom. Showerhead had slimmy film covering it. A/C was misty so the room was damp, carpets, sheets, table, everything.”

Sep 6, 2008 by Maureen from Detroit, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The hotel staff was pleasant. We had a problem with our hotel key card scanning and they immediately fixed problem.
• The carpet was slightly damp on first day because they had steamed cleaned but this was acceptable because I knew the carpet was clean.

“I was worried when I had read some negative reviews regarding this hotel. I have to admit I was pleasantly surprised. We were in the north building on the 6th floor and we had a clean room. We were even able to watch the fireworks each evening from our hotel window from WDW.”

Sep 4, 2008 by jocelyn
Overall Rating: 10

• Resort fees, food is expensive.

“I just didn't like the resort fee that they charge per night for use of facilities/services that are provided for free in other hotels/resorts. Especially we didn't even use them (basketball court, tennis court, shuttle services, etc).”

Sep 4, 2008 by Todd from West Palm Beach, FL
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[4]

• Relatively close to Disney Property and I-4.
• Rooms and room amenities not up to a 3 star hotel.

“Had to change rooms after the first night. The initial rooms A/C rattled all night long, did not cool the room nor dehumidifying the room on a very soggy night and the refrigerator did not work. However, the location is great if you are looking for a place close to Disney property.”

Sep 4, 2008 by Craig from Fort Myers, FL
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[8]

• Location.
• Ants, refrigerator did not fit in cabinet. Chair did not fit under desk. Linens seemed dirty.

“The hotel is dirty and old. It needs to be updated. We had to switch rooms because of an ant invasion. Once we switched to another room we found ants there also. But at least it did not smell like bug spray like the first room.”

Sep 3, 2008 by William
Overall Rating: 2

• Resort fee.

“Hotel was ok, decent accommodations. Sleep number bed did not function correctly and was not comfortable. Hotel charged resort fee.”

Sep 3, 2008 by Heather from Fort Lauderdale, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Pool was decent, fridge in the room was nice.
• Poor customer service, horrible beds, dirty room, bathroom door didn't close, entire hotel needs updating, hot tub.

“Horrible experience. Better off staying at Motel 6, poor customer service, horrible beds, dirty room, entire hotel needs updating, hot tub was not working etc.”

Sep 2, 2008 by Eric
Overall Rating: 1

• I can't tell any good things about this hotel.

“I changed 3 rooms in 6 nights during the stay; one room had very bad exhaust in the bathroom, two rooms had the broken air conditioning units. All furniture in the rooms are old and in bad shape. I will not recommend this hotel to anyone.”

Sep 2, 2008 by Nathan from Seffner, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[9]

• Managers were good.
• Leaky rooms had to change four times.

“Good location and friendly staff. Three of four rooms were leaking water during rain storms and we had to change rooms a few times but staff was very helpful with moves.”

Aug 30, 2008 by Phoenix from Oakland, CA
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[6]

• Friendly staff.
• Old and dirty.

“The hotel grounds, hallways, lobby and parts of the rooms were not kept up with the times. Old furniture, stains on carpets, hair on bathroom towels, rusty pool chairs, etc. It was an eye-sore. You are charged a resort fee about 7/day, but that includes wireless internet. Along with the friendly staff, those are the only 2 positive things about this property.”

Aug 28, 2008 by Tom from Savannah, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Basketballs and tennis racquets loaned free of charges.
• 3rd floor view of condenser unit on roof of services building.

“Very convenient to Disney World and Downtown Disney, other local attractions. Has the feel of a former classy hotel getting rough around the edges, or a former run-down hotel being worked over to bring it back to former glory. There is actually quite a lot to do right on the property, as far as physical activity is concerned - tennis, basketball, swimming, exercise room, and poolside lounging. Hard to take advantage of it, though, as part of a Disney-theme park weekend visit 9 too busy going elsewhere).”

Aug 20, 2008 by Darlene from Hawthorne, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Upgrade to better room.
• Chipped bathtub.

“Upgraded to a better room. Spacious, great view. Extremely friendly staff. Small resort fee for internet, parking, shuttle.”

Aug 20, 2008 by Renee from Hercules, CA
Overall Rating: 1
Staff:[1] • Location:[4]

• The pool area.
• The accommodations and the food.

“This hotel had very dangerous black mold in the bath room. When we told the front desk staff they we unconcerned then finally after much discussion moved us to another room. This room was not much better. It rained and the window leaked and the carpet and curtains, etc were soaked. The food in the restaurant was awful. We will never stay there again.”

Aug 20, 2008 by Maria from Middletown, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Sleep number bed, great bathtub, coffeemaker & refrigerator, close to Disneyworld, convenient to restaurants, 2 pools, nice décor. Great price.
• The pools needed cleaning (leaves, etc).

“This hotel is a great value. Comfortable, great location, spacious rooms with sleep-number beds, refrigerator, safe, coffee maker & a nice big bathtub. Soothing decor. a cozy retreat after a 'Disney Day'. It is close to everything. My adult children were able to work in comfort at night on their computers, and a nice couch for relaxing. I would recommend this hotel for family travel. Two pools, and hot tub.”

Aug 19, 2008 by Jeorgeanne from Palm Coast, FL
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[3]

• The pool area was nice.
• It boasted about sleep number beds which we did not get, the floors were stained; the furniture was broken and stained.

“The room had stained floor and walls; the furniture was outdated, stained and broken. The bathroom smelled of mildew. The staff was not friendly and the outlet and bars were closed during our stay. The hotel boasted of sleep number beds and there was not one in our room.”

Aug 16, 2008 by Angela from Carmel, IN
Overall Rating: 8
Cleanliness:[5] • Staff:[7] • Location:[10]

• Free upgrade to sleep number bed.
• Very dirty swimming pool, resort fee.

“The hotel room was very nice and convenient to Disney World. The staff upgraded us for free to a newer room with a nice view. The beds were fine. The room was clean except the windows really needed cleaning. The pool was really dirty and we needed showers after using it. That will probably be the reason we do not go back to the hotel. The staff was nice but seemed a little high school and we had to come back twice before our room was ready to occupy. We could not check in until after 5 pm even though check in was supposed to be 4 pm. Our stay was average.”

Aug 14, 2008 by Mel from Oakland Gardens, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Heated pool that was open 24hrs.
• Staff did not clean the room and turn the beds after the fist night.

“A family friendly hotel conveniently situated off of a major road with easy access to major highways. Rooms were immaculate and the public grounds were well-maintained.”

Aug 13, 2008 by Kim from Eureka, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[5]

• It was close to the amusement parks.
• It was filthy. The beds were very uncomfortable. We had to sleep on the floor the beds were so bad.

“I would not recommend this hotel. The room was filthy and the bed was very uncomfortable. My family ended up sleeping on the floor because the beds were so uncomfortable. Springs from the mattress were poking us.”

Aug 12, 2008 by Christy from Lutz, FL
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• It was close to Disney.
• Beds felt damp.

“This hotel was pleasant. I felt like every time I got into the bed it was damp from humidity. I have stayed at Disney hotels in the past and did not have this problem. The Sleep number bed that we had in our room did not work. It was room number 148.”

Aug 11, 2008 by Quan from San Jose, CA
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[9]

• Clean for the price.
• Inconvenient DW shuttle times.

“The hotel is overall good for the price. Rooms were clean, pools were great and food was always close by.”

Aug 11, 2008 by Anthony from Nanuet, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Good location, close t o all. Good hotel restaurant & service.
• Pool was a little small.

“Great location and close to all. Kid's ate free breakfast at hotel restaurant. Good food at this restaurant. Fridge is room helped a lot with drinks for kids.”

Aug 7, 2008 by Jenna from Ringgold, GA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[6]

• Nice clean and affordable. The pools were nice.
• It is located in a very busy part of town and it is hard to get in and out of.

“The hotel was nice and clean. My children enjoyed the pools. It is located in a very busy area but it is very close to Disney world it is actually closer than some of their own properties.”

Aug 7, 2008 by Diane from Wilmington, DE
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Hotel was clean/close to all theme parks. Inexpensive restaurants to choose from/in walking distance. Car rental on site. Staff very friendly/helpful.
• Personally did not like the sleep# beds.

“Hotel was great for the money spent. Very clean. Staff very helpful. Car would not start and staff went out of their way to get it started. Location is perfect short drive to all theme parks. Hotel even had nightly entertainment poolside. They also show movies poolside. I would stay again.”

Aug 6, 2008 by Tanisha from Panama City, FL
Overall Rating: 5
Cleanliness:[10] • Staff:[4] • Location:[5]

• The outside appearance looked like a beautiful resort.
• The rooms were standard without microwaves and cramped.

“Arriving on site gave a false impression of the hotel. It was truly beautiful on the outside. The lobby areas and dining areas were small for a resort. The rooms were cramped and did not contain microwave (unless you paid an additional fee). I was really hoping this would be the place to return to, but it was a one time visit for me and my family.”

Aug 5, 2008 by Abraham from Sugar Land, TX
Overall Rating: 4
Cleanliness:[6] • Staff:[5] • Location:[1]

• It was a very average hotel.
• It was in bad part of town. This is not a 3 star hotel.

“I travel at least twice a month. More often than not a star level accurately reflects the hotel I stay in. This was one of those situations. This is not a true 3 star hotel, pushing it will make it a low end 2 1/2 star. Thanks.”

Aug 5, 2008 by Chris from Rock Hill, SC
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[9]

• Rooms were very clean - nice pool.
• Uncomfortable beds and noisy guests - awkward times for shuttle to DW.

“The sleep-number beds are not in every room, so you must ask for an upgrade if you want one. The regular beds are very uncomfortable. The guest services staff was rude when we tried to buy tickets to the parks and the free shuttle only goes to Magic Kingdom and leaves at times that are not convenient. However, the room was very clean and front-desk staff was friendly enough.”

Aug 4, 2008 by Lucious from Jacksonville, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[9]

• The pool.
• I had to change room, my first room smell just like paint.

“Its okay, rooms could have been better.”

Aug 3, 2008 by Joni from Rockford, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• They upgraded us without charging extra.
• Nothing.

“It was a great place for our family. They were very accommodating. The two pools were great. The rooms were clean. Staff was friendly. It was close to the parks.”

Aug 3, 2008 by Eddie from Deltona, FL
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[8]

• Price.
• Beds.

“The front desk seems under staffed. As a retail manager we are trained to execute the three basic items. (Greet, Thank, and invite back). This was not performed. They lacked basic people skills. The second set of staff on our second day improved.”

Jul 31, 2008 by Charles B. from Ocala, FL
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[5]

• Quick to fix problems.
• Room was not cleaned before we got in there.

“Hard to say if I really want to stay there again. Was upset that the room was a non-smoking room but the bed smelled of smoke. they fixed it but also told us they didn't clean the room after the last guest left.”

Jul 31, 2008 by Abbey from Waxahachie, TX
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[5]

• I have nothing positive to say about this hotel.
• I did not like their room cleanliness, room temperature, customer service, noise level, ugly hotel.

“This hotel is horrible. It should be avoided for the following reasons.1- Check in is not until 4pm. We came earlier, then were told to come back at 4, so we came back at 4:20 pm. Even then, they did not have rooms ready for us. We waiting in the lobby for 45 minutes before they assigned us rooms. 2- Our room had a horrible odor to it. It was very strong and made us feel sick. 3- The maids did not ever come to our rooms or give us new towels. We had to call to request clean towels. 4- When you check out they charge you $7.25 per night for a resort fee. 5- The nasty buffet breakfast is $15 a person. 6- The AC in the hall and lobby didn't seem to be working. 7- Staff seems numb to complaints. I guess they get complaints so frequently they don't even care anymore. Radisson should be embarrassed by this resort. 8- This hotel is old and needs updates everywhere. 9- The bed and pillows were uncomfortable and the noise level from the outside poor area was loud at night even from the 4th floor.”

Jul 31, 2008 by Bob from Coral Springs, FL
Overall Rating: 4
Cleanliness:[6] • Staff:[5] • Location:[8]

• Location.
• Not a 3 star hotel at all.

“This is not a 3 star hotel. The air conditioner in our room never shut off, and it had one temp. freezing cold. We had to shut it off to warm up. They never fixed it. They also charged a resort fee that we were not aware of, they said they would waive it because of the air conditioner and they charged it anyway. If you are looking for a real 3 star hotel this is not it.”

Jul 31, 2008 by David from Rockville, MD
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[8]

• Location was great.
• Room was not in good mechanical shape.

“The location, staff and external facilities were nice. However, this hotel should not be rated a 3 1/2 star hotel. The interior room needed significant upgrades. The outlet for the cable was not fully covered. The hair dryer did not work and we saw a few roaches in the room. It is close to Disney and those things but it is not a 3 1/2 star hotel.”

Jul 30, 2008 by Gwen from Missouri City, TX
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[5]

• Close to Disney.
• Air conditioner broke.

“Needs refurbishing.”

Jul 30, 2008 by Margarita from Brooklyn, NY
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[10]

• Very helpful staff and willing to serve and help at anytime.
• The room was not very clean or comfortable. They had an extra fee per day.

“At the end they didn't charge me that extra fee and gave me a better room, because I told them I was not comfortable in the room and that I didn't agree on that extra. I was very comfortable in the last room.”

Jul 27, 2008 by Michelle from Todd, NC
Overall Rating: 0
Cleanliness:[8] • Staff:[4] • Location:[7]

• The hotel was child oriented.
• One of the mattresses in the room was not comfortable.

“The hotel overall was a good hotel. The only thing that I did not like was that one of the beds was not comfortable and way to bouncy and housekeeping would dress the bed with short sheet and it would not cover the entire mattress.”

Jul 27, 2008 by Nil from Osprey, FL
Overall Rating: 3
Cleanliness:[2] • Staff:[1] • Location:[5]

• Too old - needs renovation.

“It is in desperate need of renovations and supervision of the cleaning staff. The rooms (incl. bathrooms) were not clean. The only pleasant site to my trip (2 days 2 rooms) were the number mattresses.”

Jul 26, 2008 by Greg from Monroe, CT
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[8]

• Staff was excellent, polite, understanding, helpful, resourceful.
• Room had mold on bathroom ceiling/walls, room was not clean.

“The staff was very helpful in situating us in another room after requesting a showing of the room to the manager/assistant manager on duty. Room was not clean, mold in bathroom, smelled of mildew. They agreed and accommodated us to rooms that were more suited to our needs. Everything worked out, wished I had spoken up on the first day instead of the following day.”

Jul 26, 2008 by Sherri from Broken Arrow, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Saline pool and hot tub.
• Outside doors unlocked even after 1 a.m.

“I liked the saline pool and spa versus chlorine at other hotels and resorts. Staff was friendly and helpful, all but one, but even she did fairly well after the first issue. I did not like the fact that the maid service came in when I had a "do not disturb" sign on the door. They made me nervous - came by more than once a day on at least three days. Another time, a card was left on our table that a repair person came in to check out our climate control, yet we had made no complaint. Just weird stuff!”

Jul 25, 2008 by Wendy from Scarborough, ON CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[5]

• Good cookies upon arrival.
• Very primitive lobby, dated, in a not-so desired area, not attractive from the outside, looks rundown.

“People friendly, good cookies upon arrival, mattress not good on one of the beds, and can move with little prompting. Would not stay there again though.”