User Reviews for Country Inn and Suites Orlando Maingate

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Oct 15, 2009 by Julia from Cape Coral,FL
Overall Rating: 8

• Overall it was a decent place to stay.
• I had to pay extra/hidden fees (resort fees). The air conditioning system is too loud.

“The hotel, overall is a nice place. Breakfast is average, no complaints. Be aware of having to pay hidden fees (resort fees) that are not included with the room price. The air conditioned system was too loud in my mom's room so she decided to get ear plugs in order to be able to sleep.”

Sep 10, 2009 by Debby from Tallahassee,FL
Overall Rating: 6

“The carpet needs to be replaced. The paint was peeling on the wall beside the AC. The light switches between the beds didn't have knobs. Just nuts to use as knobs. When you walk in you could tell that there were pets in the hotel. It wasn't the nicest hotel at we have stayed at. We have stayed at Country Inn and Suites several times before. This one needs just some upkeep. The location was great and so was the swimming area.”

Aug 11, 2009 by Maryna from Chicago,IL
Overall Rating: 9

• Location of my room on the 1st floor near entrance.
• Bad pillows.

“Nice hotel for short stays, Good for families.”

Jun 25, 2009 by Clint from Hales Cornes,WI
Overall Rating: 9

• Real close to the attractions and other things around kissimmee.
• Being charged the additional luxury tax.

“Very friendly and helpfull staff, Clean well organized.”

Jun 25, 2009 by Henry from Waller,TX
Overall Rating: 8

• Very nice and staff very professional.
• Lacking dining amenities.

“I traveled with friends and we had a good stay, but at the same time there was a boys baseball team staying at the hotel and it had kids galore on certain floors and my friends did not get a decent nights sleep. As for me, I recommend it, the beds were very nice and the front desk service was excellent.”

Jun 16, 2009 by George from Houston,TX
Overall Rating: 10

“This hotel is a great overall deal for anyone with a limited budget traveling to Orlando/kissimee area. They made us feel like if we were in a Disney resort. The breakfast, pools, room service, customer service at the front desk were all excellent. We recommend this place to all.”

Jun 14, 2009 by Lee from Gainesville,FL
Overall Rating: 9

“The hotel was very clean and has nice pools. The breakfast was also pretty good.”

Apr 23, 2009 by Johnny from Palm Harbor,FL
Overall Rating: 10

• Convenient location to all theme parks.
• Nothing.

“The hotel is clean and has a great pool with an outside patio bar. There is also mini golf. The rooms are just the right size.”

Mar 25, 2009 by Yo from New Orleans,LA
Overall Rating: 8

• Free hot water, coffee, printing machine and cozy room.

“This was a great hotel overall, I didn't expect to see such a nice hotel.”

Mar 19, 2009 by Joy from West Palm Beach,FL
Overall Rating: 10

• We liked the 1-bedroom suite.
• It was full of teen groups & quite noisy at night.

“A great value for the price.”

Mar 13, 2009 by John from North Vernon,IN
Overall Rating: 7

• Amenities (pool, putt).
• Furniture needed to be replaced.

“Great value. Employees need to learn that basic friendless and customer service goes a long way.”

Mar 12, 2009 by Jill from Phillipsburg,NJ
Overall Rating: 10

• Very clean, friendly, attentive staff and great pools.
• Nothing that I didn't like.

“We were very pleased with this hotel and hope to return sometime when we have more time to take advantage of the pool facilities.”

Mar 3, 2009 by Chad from Okeechobee,FL
Overall Rating: 7

• Good location and friendly staff.
• Breakfast room was dirty and couches and chairs in the area were stained.

“The hotel itself is located in a good area and the staff members were both friendly and helpful.
$5 per night resort fee. I do not feel that it is fair. The room was nice and clean, but the breakfast area was dirty and in need of a good cleaning.”

Feb 1, 2009 by Diane from St Simons Island,GA
Overall Rating: 9

• This was a good choice, very convenient location, good free breakfast, great shuttle service to Disney.

“We liked this hotel very much. The location near shopping and many restaurants was good. The room was spacious and comfortable, with a microwave and fridge. The free breakfast was very nice and the free shuttle to Disney was convenient.”

Jan 24, 2009 by Debora from Natal,LA
Overall Rating: 10

• Excellent accommodation for the money.
• The faucet was dripping and there were crackers on the floor of the room.

“Great staff, really nice facility and excellent location! For the money, I was extremely surprised and satisfied! I'd stay there again! Awesome experience!”

Dec 3, 2008 by Diego from Weston,FL
Overall Rating: 8

• Great amenities (minigolf, pools, water slides and jacuzzi).
• The room smell.

“Very good option if you are going to Disney Parks. Breakfast is okey, beds are very good, shower is ok.”

Aug 15, 2008 by Theresa from Sewickley, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful lobby and pools, nice room, 11 year old liked the kid suite, nice continental breakfast, good coffee, tea, cookies, great.
• Fridge is small, not always chocolate chip cookies, got stuck in pool fence at closing, needed to hand in voucher to get a plate for breakfast.

“Enjoyed our stay immensely. My mom even decided to come down for a few days toward the end of our stay. Loved the hotel. Would like to stay again.”

Aug 3, 2008 by Briony from Jacksonville, FL
Overall Rating: 10
Cleanliness:[7] • Staff:[9] • Location:[10]

• The complimentary breakfast was phenomenal. Much more than a typical continental breakfast.
• It would have been nice if the shuttle to Disney ran more frequently.

“This hotel was in a perfect location. The pools were wonderful and the breakfast was awesome. The room was clean and comfortable. This is an excellent family resort.”

Jul 30, 2008 by Virginia from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They have a great pool for the kids, they loved it. And complimentary coffee around the clock.
• NA.

“This hotel is very homey. It's great for family trips we loved everything about it. The complimentary breakfast buffet was excellent.”

Jul 29, 2008 by Nisha from Rochester, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, suite style room with refrigerator/microwave. Hotel staff was excellent.
• Nothing, great hotel.

“The Country Inn and Suites was a great hotel to stay at. We stayed when we went to the different parks in Florida. It's close to Disney World/Universal studios and lots of good restaurants. The hotel staff is friendly. I forgot conditioner and it was up within a matter of minutes. Would definitely recommend. Not romantic, but did fulfill our purposes.”

Jul 26, 2008 by Nilda from Tampa, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• I got lost and the staff took quite a bit of time to get me there.
• Room needed updating.

“Very pleasant and child friendly. Excellent continental breakfast.”

Jul 24, 2008 by Yunfeng from Athens, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good breakfast, great swimming pool.
• It took me more than 20 mins to find the hotel after I arrived at the very avenue.

“In summary, it's a nice hotel and happy experience.”

Jul 24, 2008 by Kirk from San Juan Capistrano, CA
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[10]

• Conveniently located, friendly helpful staff, large room.
• Maids did not clean rooms well.

“Good for a family. I liked having two rooms and the microwave was nice to warm a quick snack. Located close to all the parks.”

Jul 24, 2008 by Valerie from Indianapolis
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[10]

• The beds are soft, microwave, and refrigerator.
• Smelly rooms, bad staff, hard covers, and no room supplies.

“The hotel should have been a 2 star. It was not a 2 1/2 star at all. The beds were pretty soft, but the duvet cover was hard. The hotel had a nice pool and the location was great if you have plans to go to Disney (a ten minute drive at the most) however the room had a weird smell. I had to change out of the 1st room I was in because it had a serious mildew smell. The second room was better, but I still had to go buy an air freshener. The ice machine on my floor was broken the entire 7 days I was there and they never made an attempt to fix it. I called down and asked if ice could be brought up to my room and was told it would be a long time before they could give it to me. Also, the room only has soap and shampoo. Every time I needed conditioner I had to go to the front desk. They also only gave me the sample packs of the conditioner which were really hard to open. They offered a continental breakfast however; they put out the same thing every morning. If you are there 7 days, after day 2, you are sick of the breakfast and would rather eat somewhere else. You also had to present these dumb yellow tickets. Overall, I was under impressed with the quality of the room and the service I received. Most of the staff was pretty rude and would throw stuff over the counter at you.”

Jul 24, 2008 by Valerie from Indinapolis, IN
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[10]

• The beds were soft and it had a refrigerator and a microwave.
• The room was tight and you had to go down to the lobby to get basic items.

“The beds were pretty soft, but the duvet cover was hard. The hotel had a nice pool however the room had a weird smell. The ice machine on my floor was broken the entire 7 days I was there and they never made an attempt to fix it. I called down and asked if ice could be brought up to my room and was told it would be a long time before they could give it to me. Also, the room only has soap and shampoo. Every time I needed conditioner I had to go to the front desk. They also only gave me the sample packs of the conditioner which were really hard to open. They offered a continental breakfast however; they put out the same thing every morning. If you are there 7 days, after day 2, you are sick of the breakfast and would rather eat somewhere else. You also had to present these dumb yellow tickets. Overall I was under impressed with the quality of the room and the service I received. Most of the staff was pretty rude and would throw stuff over the counter at you.”

Jul 22, 2008 by Vivian from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, great breakfast for the price and close to everything.
• Did not like the toiletries.

“Hotel was very clean, quiet and close to everything. Access to expressways was close by. The Hotel also offered directions to all Attractions in the area which was great. Friendly staff.”

Jul 22, 2008 by Jonathan from Lakeland, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[10]

• The room was excellent.
• The rugs were a little dirty and some of the walls were dirty.

“My family and I really enjoyed our stay at this hotel. The location was excellent. There were a couple of things that were dingy and dirty, but other than that I would definitely come back.”

Jul 17, 2008 by Jess from Pembroke Pines, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[8]

• Room was nice. Enough space.
• They wouldn't allow us to check in early.

“This hotel was ok, very close to the outlets and some shops. The room was nice. Only stayed for one night but no complaints. Breakfast wasn't bad.”

Jul 16, 2008 by Tracey from Cape Coral, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Surprise to find warm pool and great slide.
• Toilet did not flush easily, smeared nail polish on the carpet.

“This hotel was nice. They feature queen beds with high end sheets, everything was clean and updated. The pool area was great! They have a decent little slide for the kids, it was heated and there was a quieter pool for the traveler not wanting to spend their time with kids. The hotel had great coffee available all of the time, a surprisingly abundant complimentary breakfast bar. The staff was pleasant and not in your face. They had complimentary cookies that made my little girl happy. Aside from the toilet that needs repair to flush more consistently, and the nail polish that was smeared on the carpet, the hotel was a surprisingly great one.”

Jul 16, 2008 by Silvia from Miramar, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location, nice rooms, clean.
• Noisy rooms, thin walls.

“Excellent value, nice and spacious rooms, great location.”

Jul 16, 2008 by Karen from Brooklyn, NY
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[9]

• Very close to where we wanted to be.
• The carpets were a bit worn.

“Overall it was a great place at a great price and we enjoyed our breakfast and the entire stay.”

Jul 10, 2008 by Tim from Arlington Heights, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location. Good price, clean, helpful staff, free cookies!
• Breakfast bar was just ok.

“Our King suite was spacious for a hotel room. Room were clean and simply appointed. Staff was friendly and helpful. We enjoyed are stay for the price. Would recommend to family and friends.”

Jul 9, 2008 by Kingsly from New London, CT
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• It is very near to Disney World. I got it for attractive price.
• Rooms are smaller in size. I could not get much help.

“It is very near to Disney vicinity. It is comfortable, everyday we could come in between, take some rest and go back again to Disney.”

Jul 9, 2008 by Andy from Concord, NH
Overall Rating: 5
Cleanliness:[3] • Staff:[3] • Location:[7]

• Not much.
• Cleanliness of the room.

“Not the star level defined. Not internet for business. Staff was a bit unfriendly.”

Jul 2, 2008 by Christine from Matthews, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[9]

• Close to attractions, restaurants and major highways. Convenient location.
• Housekeeping was inconsistent and required reminder calls.

“This hotel was just not up to the standards of other Country Inn and Suites I have stayed at. The breakfast was the same every day, where others in this chain rotated the main menu items. Housekeeping - the 2nd day someone placed a Do Not Disturb sign on our door, so they did not disturb. Fair enough. But late afternoon on the third day housekeeping still had not arrived. The front desk suggested we go out for the evening and call if the room was not done when we came back! Don't expect replacements on coffee, shampoo, soaps or ice bucket liners either.”

Jun 30, 2008 by Michelle from Ashburn, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean facilities, nice breakfast, helpful staff.
• Breakfast was chaos and not well stocked.

“Overall, this hotel was clean and very enjoyable. There were many amenities available and functional. The complimentary breakfast was very good, but the inordinate number of guests made it almost impossible to get through the line, especially with children. The manager on duty was very helpful and accommodating, which was very nice.”

Jun 30, 2008 by Jim from Belleair Bluffs, FL
Overall Rating: 3
Cleanliness:[6] • Staff:[3] • Location:[10]

• Buffet breakfast was good.
• Poor room conditions and poor service by some staff.

“Unfortunately this hotel has some poorly conditioned rooms and staff with lousy attitudes. The first room I had a large poorly patched hole in bathroom ceiling that leaked when it rained. The bathroom sink faucet was lose and hard to use. The pillows were feather that I am allergic and when I asked for alternates, which all hotels have, I was told they couldn't find any but my name was put on a list for the next day. They were never found. When I asked again, they put my name on the same list again but nothing was ever done. When I told them the bathroom ceiling had a hole that was letting in rain they called the handyman who I assume was off for the day and the front desk never called me back. I had to call them back and they finally offered me another room, with feather pillows, I took it anyway and left the next day. Some of the desk people were helpful in my stay but I ran into a few that seemed overwhelmed by the workload and couldn't care less.”

Jun 30, 2008 by Joey from San Diego, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Good location.
• Too many kids.

“This is a nice place to stay. I enjoyed it and think that if you had family, it would be a perfect stay. Breakfast was a little weak, but overall, I'd come back.”

Jun 9, 2008 by James from Euless, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[3] • Location:[8]

• Great location, rooms are very clean and comfortable.
• Hotel staff difficult to work with regarding choice of king size bed.

“Hotel is great for cleanliness, amenities, location, value.”

Jun 8, 2008 by Jim from Dunnellon, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The pool area was very nice and family friendly.
• There was no on site restaurant and the breakfast buffet was lacking.

“This is a very nice hotel overall. The rooms were nice and clean. The beds seemed new and were firm and comfortable. The pool area contained 2 pools and a hot tub. This hotel is extremely family friendly.”

Jun 5, 2008 by Sue from Pensacola, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[5]

• Great pool.
• Too far from Disneyworld.

“When we went to stay at our WDW resort our grandson wanted to go back to this hotel for the pool!”

Jun 5, 2008 by Gwen J. from Bradenton, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[6]

• The swimming pool w/water slide was great for the kids and the free mini golf was a great bonus too!
• The road to get to and from it to Disney locations is a toll road.

“We had a great time at the hotel. The kids spent several hours on the water slide and in the pool. The rooms were nice and the free continental breakfast was really good too!”

May 30, 2008 by Chris from Ringgold, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[7]

• Location, friendly staff.
• Climate control in room, fitness center virtually all equipment was out of order.

“Ok for the price, many to chose from in the Orlando area and would rate this as mediocre, fitness facility was a joke. Virtually all equipment out of order, good central location to various attractions.”

May 29, 2008 by Richard from Palm Beach Gardens, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean. Nice.

“When I return to vacation to Orlando I will stay there.”

May 29, 2008 by Wayne from Spring Hill, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Beds were queen-size not double. Free internet. Clean rooms. Nice pool. Beautiful setting.
• Hallways reeked of tobacco. Constant flow of time-share sales people through pool area irritating.

“Overall our experience was very pleasant.”

May 29, 2008 by Lynn from Pinellas Park, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice rooms, comfortable beds.
• Have to pay a toll to go to the parks.

“The staff was friendly rooms were clean and comfortable. Continental breakfast was included. A nice place to stay!”

May 25, 2008 by Janet from Aurora, CO
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[5]

• Location.
• Poor quality overall, broken furniture, I think I got bit by bedbugs!

“Poor, poor quality for a 2.5 star hotel. In serious need of updating and replacement of furniture. The furniture was chipped and extremely rough edges. There was an alarm clock, but it didn't work. When this was reported we were told that we could have a wake up call--which never came! Thank goodness I had a cell phone alarm or we might have missed our plane. As mentioned above, I woke up with several red spots on my body-my thought immediately was bed bugs! UGH! The breakfast was not bad for a free continental breakfast.”

May 23, 2008 by L from Buffalo, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Close to WDW and clean very clean and friendly. People at service desk were great.
• None.

“You have no idea how wonderful this hotel was. We left Orlando and went to ft. Lauderdale and had the shock of our lives. The first room we were put it smelled awful. My daughter had the luggage cart so I went down stairs to request a new room. When asked why I told her that it smelled. It was bad. They moved us to another room and that room had mold that was a foot wide all the way around the room. It was dirty and only had one double bed. Down again I went only to be taken to the sixth floor, I left my daughter in the 2nd room, up to the 6th floor we went. The card wouldn't open the door so she told me we were going to be on the 5th. By now this was the 4th room, the best part is the whole time her one hand was a big something from taco bell. She said from all this trouble we should have a free room which we didn't get. Every day we had to get a new entry room card as they would stop working and we would have to truck back on down to get a new one sometimes 2 or 3 times a day. Plus the pool was filthy.”

May 22, 2008 by Yesmin from Miami, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The recreational area was very nice.
• The A/C did not work properly.

“Good place to stay at an economic rate.”

May 22, 2008 by Kate from Tampa, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Free continental breakfast.
• Very hard beds.

“Clean, comfortable.”