User Reviews for Little Rock Hilton Inn

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Dec 2, 2009 by James from Rogers,AR
Overall Rating: 7

• The beds were comfortable.
• Noisy heating and cooling unit. Bathroom was very small.

“Hotel looks very dated inside and not very appealing. Entrance is okay. It's very evident that they are working on a very tight budget. The area that the hotel is located in appears somewhat depressed. The exterior of the hotel is in need of an upgrade. The courtyard, which they customarily charge more for a view of, appears neglected.”

Oct 8, 2009 by Marcy from Bella Vista,AR
Overall Rating: 7

• Safe location, adequate room, and a comfortable bed.
• Long walk from desk to rooms, slightly dated rooms, very loud air conditioner that did not fully cool room.

“The hotel location was easy to find and felt safe. There were no problems checking in or out, and staff were friendly. The hotel includes very long, winding corridors, so navigating from doors or front desk to the rooms can be tiresome. The room was a little dated; floors and walls were in adequate repair, but appeared quite worn. The room also seemed stale and stuffy upon entry. Furnishings, including the bed, were clean and comfortable. Lack of WiFi in the room was disappointing. The room was quiet, except for a noisy air conditioner that kicked on with a loud rattle throughout the night. This unit did not do an adequate job of cooling the room well. Overall, it was a comfortable enough stay for business purposes, with no major problems.”

Sep 26, 2009 by Aaron from New York,NY
Overall Rating: 10

• Great beds. And they offer smoking rooms.

“Great hotel with very comfortable beds and clean atmosphere. I really appreciated getting a smoking room as well.”

Sep 13, 2009 by Janivian from Fresno,UT
Overall Rating: 10

• The staff was very helpful and very courteous.
• Their is nothing that I did not like about it.

“I enjoy staying at hotels that are clean and the people are nice and friendly and helpful when you want to go somewhere.”

Sep 6, 2009 by Regina from Springdale,AR
Overall Rating: 1

• Location.
• Mold in bathroom, lost reservation, no assistance from staff.

“Lost reservation, gave room away, no assistance, sent to entry far from door with may steps - had a 20 mo old and 4 month old. - room not ready - laundry had to complete room we were given. Bathroom had fecal matter on walls, mold.”

Aug 23, 2009 by Kula from Pickering,Canada
Overall Rating: 9

• The Staff was nice, helpful and friendly
• The Restaurant closes at 2.00pm after lunch

“Very clean with the friendly greeting smiling staff who gose out of the way to help customers”

Aug 14, 2009 by Carol from Bellaire,TX
Overall Rating: 9

• Thick bath towels and good quality sheets were good.
• No WiFi in rooms and had to pay for WiFi in public areas.

“Overall, it’s a good hotel but charges for things that most other 3-star hotels offer for free. No refrigerator in rooms is inconvenient. This hotel unfortunately charges for things that only a 4-star hotel usually charges for.”

Aug 5, 2009 by Margaret from Missouri City,TX
Overall Rating: 9

• The beds, pillows, and bedding were so comfortable.
• The noise from the AC was loud. Only thing bad with room.

“My husband and I enjoyed our brief stay at the Hilton. The beds were so much more comfortable than what we have at home. I fell on a hallway floor, and hotel personnel came to my aid quickly. Everyone was courteous. We did not use the restaurant because we had other plans.”

Jul 2, 2009 by Curtis from Little Rock,AR
Overall Rating: 9

• The hotel was comfortable, convenient and nearby.

“My mother, my sister and I stayed at the Hilton Hotel last weekend because the central heat and air at home stopped working. We enjoyed our stay because the hotel was quiet, convenient and confortable. I recomend this hotel to anyone wanting a weekend family getaway.”

Sep 4, 2008 by Alex from Lewisville, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Easy check-in and check-out machine.
• The staff was not as courteous as I was hoping.

“Good hotel. The staff did not seem to be as friendly and helpful as I would imagine for a 3-star hotel.”

Feb 5, 2008 by Lisa from Monroe, LA
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[5]

• Its location near the Convention Center.
• No microwave, no fridge!

“The hotel is nice, the food at the restaurant tasted stale and old. Room service took an hour. My room had no microwave or refrigerator.”

Nov 26, 2007 by Mark B. from Cypress, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[10]

• Very updated and comfortable.
• I was double billed. Disappointed.

“The hotel was excellent (great location to War Memorial Stadium). The restaurant and bar were both top shelf.”

Jul 19, 2007 by Michael from Oklahoma City, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Fast front desk check in, and clean room.
• Originally charged twice for the room, but it was corrected.

“Good hotel, a little off highway, but still easy to get to, helpful staff, and a nice clean room with comfortable beds.”

Feb 18, 2007 by Stephen
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[1]

• At least I was not at the car when the thief struck.
• Hilton did not help me replace my car!

“My car was stolen right from the parking lot when I stayed at the Little Rock Hilton on Thanksgiving day 2006. I parked my vehicle about three spaces from an entry door right next to the building. The next morning, my car was gone. There was broken glass on the ground. My car had been stolen! I filed a police report. I asked a Little Rock detective about examining the hotel security tapes. The detective called me and reported that Hilton management told him that they did not have security cameras monitoring their parking Lot. Three days later, the Little Rock police contacted me and said they recovered my car. It had been stripped. I made another trip back to Little Rock to see the car at the impound lot. It was devastating to see what was left of my car. It was a total loss. I received no financial help from Hilton in replacing my car.”

1 of 1 people found this review helpful.

Sep 13, 2006 by Jerry O. from Ponca City, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly.
• Service in restaurant.

“N/A”