User Reviews for Radisson Graystone Castle

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Sep 4, 2008 by Karen from Billings, MT
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• The theme the activities, Breakfast buffet and staff. It was well suited for my granddaughter.
• How far I had to walk to get ice.

“I felt this hotel was everything they stated it was. My granddaughter [who is 8] was drawn to the castle theme. We enjoyed all the activities they offered. The staff was helpful and friendly. The breakfast buffet was really quite good. I would recommend this hotel to anyone traveling with family or business.”

Aug 24, 2008 by Suzanne from Yorkville, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff was accommodating, location was near highways.

“The facility is working hard to become a castle, and even if it is not there yet, the staff works hard to make you feel like royalty.”

Jul 24, 2008 by Deb from Craig, CO
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[7]

• Room was very nice, comfortable-great beds.
• Hallways and elevator were dirty and marked up.

“It was okay, not as nice as other 3 star hotels-needed a facelift, esp. the hallways and elevator which looked dirty, needed to be vacuumed-would say it was a 2-2.5 hotel.”

Jun 28, 2008 by Jane from San Antonio, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean, convenient location, pretty landscaping, decor inside and out.
• Front desk staff could have been more personable, bathroom door huge and in the way a lot.

“We were generally very satisfied with this Radisson Grey stone Castle and would stay at it again. Really nice breakfast buffet, very clean dining area, rooms very clean and very comfortable beds.”

Jun 7, 2008 by Bill from Plymouth, MN
Overall Rating: 2
Cleanliness:[6] • Staff:[5] • Location:[7]

• My room was very quiet.
• Overall the hotel was in poor state of repair.

“While not expensive this hotel is not worth the price. This hotel is not well kept up. The bathroom door in the room was difficult to close, which I suppose is a good thing due to the fact the door was permanently locked. The safe in the room did not function properly. The quality of the food was terrible at best. The scrambled eggs only slightly resembled something that may have come from a chicken. The overall lack of class of this hotel was most clearly displayed by the fact that the staff allowed guests to eat in the dining room without footwear. The Radisson company should be embarrassed to have their name on this facility.”

Jun 1, 2008 by Danney from Spanaway, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and friendly staff. The food and atmosphere was outstanding.
• The locks on the room doors (Not only ours) did not work properly. The commode was too low to the floor.

“The problem with the card key (not only our room). Outside of this small problem, the stay was very nice and comfortable. We were treated like family and felt at home with our accommodations. I will recommend this hotel/motel to anyone and will stay there the next time we are in Denver.”

May 13, 2008 by Steve from Leander, TX
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[5]

• Room was okay, bed comfortable.
• Arrived late, hotel desk clerk was incompetent.

“Mediocre at best.”

May 12, 2008 by Beth from Lincoln, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean comfortable nice staff great bar and restaurant.
• Had no problems.

“This was a great stay. Rooms big and clean. I would stay again and recommend.”

May 7, 2008 by Benjamin from Greeley, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Atmosphere.
• Food.

“Great location, service, and overall stay. Restaurant food was not so great.”

Apr 26, 2008 by Phil from Meadow Vista, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• It is convenient to the freeway and to restaurants.
• The sleep comfort bed was not comfortable, and I was looking forward to this bed. T

“I am in a hotel ten nights or more a month and have seen a lot. This is a 2.5 hotel at the most. I was fine here but the hotel did not meet that standard.”

Oct 7, 2007 by Lewis from Wray, CO
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Clean nice.
• To far from where I was needing it to be.

“Good.”

Sep 16, 2007 by Carl from Washington, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• Free parking; free breakfast.
• Not too close to where I was working.

“This hotel looks a bit odd (like a castle), but it was very serviceable and a good value. Breakfast buffet with chef was included. Free newspaper. Free parking.”

Jun 23, 2007 by Michelle from Goodlettsville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Good beds, unique floor "concierge" floor features.
• Work needs to be done on doors; do not close well causing slamming noises.

“In good shape for its age, unique. Food in breakfast buffet cold by 9 am needs improvement. Service is good in hotel.”

Jun 17, 2007 by Bret from Longmont, CO
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[4]

• The facial soap.
• Bad air conditioner and noisy area.

“Dated.”

Mar 27, 2007 by Mel from Ethete, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Castle theme.
• Had to leave.

“The best night I spent in Denver.”

Aug 16, 2006 by Alex from Colorado Springs, CO
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean. Free breakfast buffet.
• Too hot in common areas. Very flat pillows.

“The hotel was clean and the staff courteous. Great complimentary breakfast buffet! Unfortunately management elects not to turn the A/C to a very cool setting in the corridors. Elevator malfunction on the night we stayed forcing us to use the even hotter stairway. Additionally the pillows were wafer thin. Room doors made of wood and showing their age. Not the most secure room doors.”

Jul 25, 2006 by becky from ft. collins
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[10]

• This is an amazing hotel and it is very good looking.
• There was nothing bad.

“Extremely nice, I could not believe it!”

Jun 26, 2006 by Tracy from Orlando, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Full complimentary breakfast.
• The castle decor with its dark colors is inappropriate for a business environment.

“Very friendly, courteous staff. Honored my request for a quiet room away from the interstate.”

May 8, 2006 by Mike from Washington, DC
Overall Rating: 3
Cleanliness:[2] • Staff:[7] • Location:[4]

• Excellent breakfast; very quiet.
• Sagging mattresses with very little support; stained bed sheets upon arrival.

“This hotel was originally a 3-star but from appearances, has not been a 3-star for the last decade. It does not appear to have been remodeled; I'd guess it was built in the 1980's. The mattresses were visibly sagging, likely from years of guests sitting on the edges. Upon arrival, one bed sheet was stained with what I hope was bleach. The wireless Internet was unavailable 2 out of 4 nights. The television remote sensor had been improperly installed on the side, so it would often not respond. On a positive note, an excellent complimentary breakfast was served each morning. The hotel was quiet, nearby to quite a few restaurants.”

Jul 27, 2005 by Brian from Chenoa, IL
Overall Rating: 2
Cleanliness:[6] • Staff:[6] • Location:[9]

• Price included full breakfast which was above average.
• The motif was "cheesy" and fell short of the expected quality of a 3 star.

“This hotel more accurately should be rated a 2 or 2 1/2 star.”

2 of 2 people found this review helpful.

May 16, 2005 by David from Northglenn, CO
Overall Rating: 1
Cleanliness:[8] • Staff:[6] • Location:[10]

• It was in a good location that looks great from the outside.
• There was nothing distinctive on the inside of this castle. The elevator did not work one day and when it did it was scary (old, slow, etc)

“If you live in the North Denver area, it is quite something to tell your friends that you are taking your wife to a night at the Radisson Castle. Revel in their envy, because that is about where the joy stops.We found the inside to be just a hotel. There was nothing special in the check-in where it took quite some time to find a room. The room was just a room...nothing exceptional and the beds quite hard, but be sure to request a room on the first or second floor. The elevator worked at times and not at times. When it worked, it was painfully slow and you wondered if it was going to get you there. When it didn't, the stairs actually had an awful smell.The breakfast was great and on-the-house. Perhaps that, and the status of being at the "castle," is what would make this a 3 star hotel.”

1 of 2 people found this review helpful.