User Reviews for Antlers Hilton Colorado Springs

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Sep 10, 2009 by Megan from Longmont,CO
Overall Rating: 10

• Upgraded for free to bigger room.

“One of the nicest places I've stayed. The rooms were clean and pool was great. There were spacious rooms as well.”

Sep 8, 2009 by Steve from Claremore,OK
Overall Rating: 10

• Overall very pleasant.
• Small room.

“We stayed there before and liked it very much.”

Jul 7, 2009 by Linda from North Kansas City,MO
Overall Rating: 9

• Convenient, good location and comfortable rooms.
• Expensive restaurant; did not inform there was charge for valet/parking.

“Great hotel, good service, 2 dislikes - breakfast buffet too $$; waiter dropped ticket at table before we started eating (was rude). Valet failed to inform there was a charge for the service - also a charge to park car in hotel parking garage - bill was slipped under door at 3 am morning b4 checkout, was a little shocked - but learned to ask questions from now on.”

Jul 5, 2009 by Karmi Green from Great Bend,KS
Overall Rating: 8

• I liked the location.
• The room was small and dated.

“The hotel was OK. The bed was comfortable. We were moved 3 times in four nights. I requested a room facing the mountains. The woman checking us in said there was nothing available unless of cancellation.
The next day a young man gave us a room with a view. The A/C was broken so the next evening the engineer had us moved to the 13th floor where the room was smaller but the view was awesome.”

Jun 24, 2009 by Joyce Porter from Salina,KS
Overall Rating: 8

• My son loss his wallet in the parking garage and the hotel recovered it after we had left to go home. 200 dollars was taken out of his wallet.

“I
would have liked it better if there had been more security in the parking garage. Or possible security cameras.”

Jun 11, 2009 by Paul from Commerce City,CO
Overall Rating: 8

• Location, dining, the staff did what it could to make us comfortable.
• The room was nice, but it only had one place to sit in the room other than the bed. That chair was
  very small and uncomfortable.

“Nice hotel, nice experience, nice dining, great location. Bed was very comfortable, however room was crowded, very small TV and only one
very small uncomfortable chair to sit in. Also they charged $11.00 a day for parking (this was over the weekend) put the gates were up and parking was free.
Why the charge?”

Jun 4, 2009 by Lori from Aurora,CO
Overall Rating: 7

• The pillows and mattress were comfortable.
• I think it needs updating.

“We have stayed at this hotel many times, but now compared to some other hotels in the area I do not believe it is a 3 1/2 star hotel. The bar area is not well staffed and they really need to update.”

May 28, 2009 by Darald from Cheyenne,WY
Overall Rating: 9

• Good central location for touring.
• Could not take a bath the stopper was missing.

“We liked the hotel and its location. Was quiet and well maintained.”

May 14, 2009 by Diana from Union City,CA
Overall Rating: 9

• Location, helpful staff, and free business center.
• Restaurant served average food. Hotel room is small.

“Parking fee was expensive ($11.00) per day especially since the public can park free after 9:00 pm on weekdays and free on Saturday and Sunday.”

May 5, 2009 by Ron from Denver,CO
Overall Rating: 9

• Excellent staff, good parking, very clean with excellent decorations in the common areas.
• On the floor we were on the bathroom was rather small.

“Always wanted to stay at this hotel in Colorado Springs because of the downtown location and easy access. Was not unpleasantly surprised in any way.”

Apr 23, 2009 by Sherry from Salt Lake City,UT
Overall Rating: 7

• The swimming pool and exercise room were very nice.
• Paying $11.00 a night to park was very high.

“The facilities were very nice and the room was clean. I was disappointed that there was not a free continental breakfast. I was also upset to learn that parking would cost an additional $11.00 per night. The hotel was nice to waive this fee for us when we questioned it.”

Apr 13, 2009 by Debra from Fort Myers,FL
Overall Rating: 6

• Close & convenient to getting to events we were attending.
• Parking garage unattended on weekend but still paid daily for it! Buffet was flavorless.

“Great front desk guy when first checking in not so pleasant when checking out.”

Jan 28, 2009 by Lora from Castle Rock,CO
Overall Rating: 10

• The staff was extremely efficient and provided exceptionally prompt services.
• Our original room's bathroom had wood shavings in the sink and on the toilet.

“Shortly after we arrived in our room, we advised the front desk that there were wood shavings in our sink and on our toilet. Since this was a surprise getaway for my loving fiance, I was thoroughly impressed by all of the hotel staff's immediate attentiveness, their offers to handle our luggage (including storing it for us after our checkout so that we could enjoy their Sunday brunch) and their restaurant recommendations (and we did enjoy the on site Judge Baldwin for appetizers) that was shown to us during our little romantic getaway!”

Jan 4, 2009 by Krista from Wichita Falls,TX
Overall Rating: 10

• The rooms were big and staff was friendly.
• Parking you had to pay $11 for self parking and then walk a long way to hotel.

“Hotel is nice and pretty has a nice bar
I would stay again its clean
I like it alot.”

Jan 3, 2009 by Jim from Greenville,TX
Overall Rating: 9

• They changed the bed sheets daily and the staff went out of their way to help us.
• They were laying carpet in various areas of the hotel.

“The room was clean and cosy the restroom needed some repair but in general the room was great. I wanted a mountain side view but there were no rooms on that side. The hotel was in the heart of the city.”

Dec 29, 2008 by Liz from Dickinson,TX
Overall Rating: 9

• loved the fitness room! best I've ever seen and the staff was great.
• 1 overly eager bell hop.

“Great hotel for any occasion! Make sure you check out the fitness room!”

Nov 13, 2008 by Scott from North Hampton,NH
Overall Rating: 0

• Clean, convenient, good parking, staff was very friendly.
• Vending machines were sold out or broken.

“Antler's Hilton was a very clean nice hotel. Excellent fitness center and pool have a great view of the mountains. Conveniently located to the downtown restaurants and the Olympic Training Center. Fifteen minute drive to the Garden of the Gods, a must see.”

Aug 21, 2008 by Robert from Fairfax, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• This is the old Antler Hotel and a historical landmark and everything about her is top-notch.
• As the hotel was totally booked for the weekend, we overlooked the slow service in the dining area for breakfast.

“The public areas ooze with western comfort; comfortable seating with complimentary lemonade or ice tea to cool one off. The guest rooms are large and upgraded with all the necessary amenities convenient access to the interstate.”

Aug 11, 2008 by Rosemary from Fort Worth, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was extremely courteous.
• Parking was a little odd.

“Hotel is conveniently located in Colorado Springs with the staff having info on businesses close to area. Room was clean with plenty of towels and hot water. Bed was very comfortable.”

Jul 12, 2008 by Connie from Blue Springs, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was exceptional and the overall hotel quality was great.
• The rooms were a little small.

“This hotel met our expectations in every way. We especially liked the fact that we could walk to a variety of dining and shopping locations. The Downtown area was attractive and a nice area to walk after dinner or early evening.”

Jul 10, 2008 by Bill from Austin, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• Second night's room was great.
• First night's room was awful.

“Tale of two rooms: First night my wife and I had bed no bigger than a double, tiny bathroom, no room to walk. Second night: large room, king bed, view, etc.”

Jul 9, 2008 by Jeff from Louisville, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean, comfy bed, lush soft towels and friendly employees.
• Better TV and remote.

“Great views East and West. West views of Pikes Peak and front range. East of Colorado Springs, which was nice on the 4th of July. Updated bath with extra soft towels, comfy bed and bedding. Central downtown location. Friendly and helpful employees.”

Jun 29, 2008 by Stan from Fort Scott, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• This hotel was very nice. It was clean and had a great indoor heated pool. Fun for parents and kids.
• I purchased a can of coke from the pop machine. It had out dated in 2006.

“The hotel was great. Even though the pop I purchased was severely outdated, the front desk clerk was quick to get it replaced for me. (Having to pay for parking is not optimal when you are staying at a hotel. It should really be included with the room).”

Jun 28, 2008 by Ginger from Burleson, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean, Convenient for being in Downtown beautiful view.
• Small rooms needed some small cosmetic repairs.

“We really enjoyed our stay here. The view overlooking Downtown was beautiful. It was in Downtown but surprisingly it had easy access to everything. We had a great stay!”

Jun 6, 2008 by Mike from Bartlesville, OK
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• The staff and swimming pool.
• There were 194 high school kids from TN in the hotel.

“Hotel was clean, easy to access and the staff was great!”

May 30, 2008 by Joe from Golden, CO
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[10]

• Were quick to fix accommodations.
• Dirty towels.

“Burned out bulbs, dirty linens, broke ice machine, bottled water machine took money but didn't deliver product.”

May 28, 2008 by Lorri from Brighton, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• The hotel was very central to everything in the area. There were plenty of places to dine within walking distance.
• The "double" room had only full sized beds. For a Hilton, I expected queen sized beds.

“Overall, I believe that this is a very nice hotel. The location is ideal for Colorado Springs and the surrounding area. The cleanliness of the hotel was great, and service was fine.”

May 28, 2008 by George from Topeka, KS
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Wonderful bed, beautiful facility, access to hotel from the area was not bad.
• The room and bathroom were tiny. The bathroom was handicap accessible with limited counter space and water ran all over floor from shower.

“Good, clean hotel. Very comfortable in the shadow of the mountains.”

May 28, 2008 by Connie from Littleton, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the bathroom!
• There was nothing I didn't like about the hotel.

“Beautiful hotel.”

May 27, 2008 by Pattie from Alamosa, CO
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[8]

• Location.
• Smelled of smoke, not very clean.

“When checking in they told me they were out of non smoking rooms. I saw a room and it reeked of smoke. They then told me they could upgrade me at no extra cost. The room they gave me was smaller than the first rooms I looked at and had some smell to it of smoke the floors were dirty. Also, there was not a vending machine in the whole hotel that worked. I was disappointed.”

May 27, 2008 by Jude from Seattle, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Service was excellent.
• No workout facilities.

“The Antlers Hilton has a very traditional feel: really great service, less emphasis on modern travel support systems. The location and accommodations were excellent. However, even as a leisure traveler, I expected some onsite gym/spa facilities and a media center to check email, etc.”

May 21, 2008 by Jess from Winnipeg, MB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff, close to lots of great restaurants.
• There was nothing that we were unsatisfied with.

“The lobby and entrance way are grand, when you enter it seems like there is a party atmosphere - live piano player, fire place burning. The staff were extremely friendly and went out of there way to find us the restaurant that would best work (had tons of sample menu's and great recommendation). Once you were up in your room it was quiet and private. We really enjoyed our stay.”

May 7, 2008 by Don from Littleton, CO
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Convenient location.
• Room service was overly expensive in my opinion.

“Good hotel with very friendly staff and convenient location.”

May 5, 2008 by Heather from Peyton, CO
Overall Rating: 4
Cleanliness:[10] • Staff:[7] • Location:[5]

• View from the pool.
• Room was cramped.

“I was very disappointed. I have stayed in much less expensive hotels and had bigger rooms, king size beds, free breakfast, free parking. I won't stay here again.”

Apr 23, 2008 by Judy from Shirley, NY
Overall Rating: 5
Cleanliness:[10] • Staff:[9] • Location:[10]

• Within walking distance to shops and restaurants, good overall location.
• No queen size bed, no table a chairs to sit at.

“We happened to stay at the hotel when they had two proms going on. The room next to ours ended up being for an after prom party. At 2:30 in the morning I had to call the front desk because of all the noise. They did send security to take care of the problem. Also we didn't learn of the added fee of $10.00 a day for parking until we arrived.”

Mar 26, 2008 by Jon from Fort Collins, CO
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[9]

• The beds were very nice.
• The staff was very rude and not helpful in the least.

“The beds were great and thats where the greatness ends. They charge you $10/day parking which was not disclosed when I ordered the rooms. The TV did not work properly and the premium HBO channel" did not come in. The walls were paper thin which coupled with its Downtown bar location, makes sleeping at a decent hour impossible due to the intoxicated patrons. Here is my major problem.”

Mar 11, 2008 by Mark from Pueblo West, CO
Overall Rating: 4
Cleanliness:[10] • Staff:[6] • Location:[10]

• You can see the city.
• For the price of the room I feel like it was not worth it.

“I think for the price of the room it should have been a little nicer and also the food was expensive.”

Jul 29, 2007 by Donald W. from Hesperia, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[8] • Location:[5]

• Not much.

“2nd story-view of roof & 30'X12' air unit, room was directly across from elevator heard noise & voices most of night, ice machine on floor didn't work, shower drained very slow stood in dirty water, double beds no queen's? Tough with a child, $9 a night parking 2 levels down no security.”

1 of 1 people found this review helpful.

Jul 26, 2007 by Tony from Alamosa, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The view.
• The cost of parking.

“Very clean and the location is close to quite a few museums.”

1 of 1 people found this review helpful.

Jul 25, 2007 by Don from Gadsden, AL
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[4]

• Clean and great view of Colorado springs.
• Extra unseen charge for parking and room was not soundproof.

“This is not what I expected in a Hilton. It is an older hotel and there was an extra 9 dollar charge per day for parking which was very hard to get to since it was an underground parking deck. The room was not soundproof and we had to call the front desk to report disturbance in the room next door. The room was clean though the hotel is old and needs updated. Below my expectation for this type of hotel.”

1 of 1 people found this review helpful.

Jul 25, 2007 by Lafon from Pueblo, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean and safe. Manager didn't charge us for the $9.00 parking, we'll see when we get our discover bill.
• The bar/grill waitress was so rude we left went on Tejon and found a place kind that we wanted to give our money to.

“Very good, hot tub a little hot, pool looked very cloudy and dirty, customer service excellent, bar and grill staff Saturday evening rude. We left the hotel and found a restaurant on Tejon to eat at. Overall, great job!”

Jul 24, 2007 by Rebecca from Brighton, CO
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenient.
• Food in restaurant was sub par.

“Beds were comfortable. Staff very friendly. I dined in the restaurant and was disappointed with the food.”

Jul 20, 2007 by John from Cincinnati, OH
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[9]

• Great location.
• An oddity of the place: The elevator always stops at the lobby, even if going from parking basement to high floors.

“At this hotel, the room was among the most remote from the lobby though the hotel occupancy seemed less than full, and the view from that 2nd-floor window was of roof and the back of a huge sign.”

Jul 10, 2007 by Ben from Monte Vista, CO
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• You didn't have to go through the lobby every time you went to your room.
• I didn't get on the west side of the hotel, mountains.

“The last time we stayed in a Hilton it had a living room with little kitchen and a hide a bed.”

Jul 8, 2007 by John from Cedar Park, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The attentive bell, valet and concierge staff and the view!
• No laundry room for guest use.

“We had a bad impression the first night when the room we reserved (two bed, non-smoking) was not available. It took an hour to get an acceptable room for the night with the night staff. The manager made up for our frustration with free full breakfasts and valet parking our entire stay. The rest of the week, the staff was excellent.”

Aug 21, 2006 by Megan from Raymore, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Great location, close to everything in Colorado Springs.
• Ice machines did not work on many of the floors. I did not like paying for parking.

“Excellent location, beautiful interior, beds were amazingly comfortable. Be prepared to pay for parking.”

2 of 2 people found this review helpful.

Aug 10, 2006 by Andrea from Lake Elsinore, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[2] • Location:[9]

• Luxurious.
• The parking situation is impossible.

“Overlooks renewed downtown Colorado Springs. Close to restaurants, galleries and shops. Excellent decor, rooms were beautiful. The staff, unfortunately, were extremely unhelpful. They acted as if they worked in a motel on the road. I think they need a good staff meeting. I was very, very disappointed in the lack of attention from desk, concierge (I did not even see one) and bell people. The bar help was pleasant enough, but not into customer service. They treated me like "one of them," which is something I detest when I'm spending money at an establishment. I'm not one of them. Me, customer; them, service people. They just do not know that, I guess. Like I said, they need a good service staff meeting. Moreover, regardless of my leaving daily tips for the housekeeping staff, the mirrors and tabletops were not touched. That was not acceptable.”

2 of 2 people found this review helpful.

Jul 5, 2006 by Susan from Burns, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, attractive, good location, friendly staff.
• Like everything.

“This was a beautiful hotel in a wonderful location, easy parking garage, elevator took you right to the lobby which was very convenient. The rooms were not huge but very attractive, no bedspread but attractive double sheeting over a down comforter. Liked that clean feeling. I would definitely stay there again.”

1 of 1 people found this review helpful.

Jul 1, 2006 by Terry from Delavan, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• It is a very nice hotel with a storied history.
• Our view overlooked a gravel roof and a parking lot.

“Other than our view of a gravel roof and the parking lot, (the opposite side of the hotel from our room overlooked Pike's Peak and the Colorado Rockies).”

Jun 9, 2006 by Wendy from Pearl City, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Nice quiet rooms.
• Underground parking garage hard to navigate.

“The Antlers Hilton is a very nice hotel if you want a downtown Colorado Springs location. It is easy to access off of I-25. It has all of the amenities I would expect from a Hilton.”