User Reviews for Radisson Hotel Whittier

Research User Reviews for Radisson Hotel Whittier (1-20 of 244)

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Sep 27, 2009 by Jacqueline from Earlimart,CA
Overall Rating: 10

• Loved the sleep number mattress in the room.
• Everything was fantastic.

“The hotel was great, the staff was understanding when I called to notify them we would be arriving very late that night. They were friendly and hotel was outstanding.”

May 22, 2009 by Evan from Rexburg,ID
Overall Rating: 10

• Luxurious with a very friendly atmosphere.
• No continental breakfast.

“Great luxurious hotel located in the heart of old downtown Whittier with great shops within walking distance. Great service and amenities.”

Mar 20, 2009 by Jessica Ortiz from Greenfield,CA
Overall Rating: 10

• Excellent services and
  great staff.
• The shuttle not being accessible for more than 5 miles.

“Hotel was clean, excellent accommodations
and
great service.”

Mar 14, 2009 by Michael from Plano,TX
Overall Rating: 7

• Sleep number bed.
• Limited cable selection.

“Nothing fancy but the rooms are comfortable and the staff is friendly and helpful.”

Feb 9, 2009 by Jeanie from Salt Lake City,UT
Overall Rating: 9

• Convenient to visit our relative, nice exercise room
• We were suppose to have had the complimentary breakfast but was refused.

“We've stayed here twice. They would not matchroom rates our brother in law received. I believethat availability was there. It would have beenmore accomodating had they been more flexible.The hotel is nice though, clean.”

Feb 4, 2009 by Otto from Pittsburg,CA
Overall Rating: 5

• The area was nice and so was all of the staff.
• The TV set was broken and phone was not working. I had to stay in a smoker room because they did not have a non smoking room available.

“I had an okay experience at this hotel except for the few problems. Broken TV and phone not working. A non smoking room was not available. Towels were not in on the second night. Had to go down to lobby and request them.”

Jan 2, 2009 by Ramon from Fullerton,CA
Overall Rating: 8

• It
  was reasonable.
• No HBO channel.

“Bed is comfortable; bathroom is old but functional. TV and availability of good channels was barely adequate.”

Nov 16, 2008 by John from Yv,CA
Overall Rating: 7

• Sleep number
  bed.
• NA.

“Nice and quiet room nestled in old town. Plenty of safe parking within walking distance to shops and dinning.
”

Nov 1, 2008 by Ray
Overall Rating: 3

• Dining was very good and
  staff was
  courteous.
• I needed to extend my stay by one day, the hotel made it very difficult to accomplish.

“I won't revisit this hotel.”

Oct 26, 2008 by Allen
Overall Rating: 10

• Friendly, convenient to downtown Whittier and shops. Lots of parking. Ready to please.
  
• Nothing.

“We held our 50th Wedding Anniversary at this hotel and the staff was wonderful and that is why we recommend our friends to stay here. It is like a home away from home. We had to extend our stay two more days with no problem. Our daughter and her husband also stayed.
”

Oct 22, 2008 by rod
Overall Rating: 10

• Sleep number bed!

“Staff is always pleasant and friendly. Because of the nice location, friendly staff, and sleep comfort; I will stay here again and again.
”

Oct 14, 2008 by Helen
Overall Rating: 10

• Location and comfort.

“The hotel is very nice. I was not satisfied with the booking by Priceline.”

Sep 11, 2008 by Vince from Greensburg, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• It is very clean and comfortable. Personnel were friendly and helpful.
• The restaurant, TV channels available.

“The Radisson is a medium sized hotel with many amenities. Personnel are helpful and friendly. The room was comfortable and well furnished. The TV selections and the restaurant leave something to be desired to. There are, however, numerous restaurants within walking distance.”

Sep 11, 2008 by Emily from Whittier, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Sleep number bed.
• Room was dark, furniture old, carpet shabby.

“Compared to other Radisson Hotels I have stayed in, this hotel did not meet standards. There was a concert scheduled and no provision was made parking - wise for the hotel guests. I was unable to make use of the valet service and had to park quite a distance and lug my own bag to check in. Very inconvenient and inconsiderate.”

Sep 10, 2008 by Beverly from Besmil Beach, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Clean room.
• NA.

“Didn't like the loud night club. People yelling out in parking lot. Night club was in hotel.”

Sep 10, 2008 by Tonantzin from Sacrmaneto, CA
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[8]

• Friendliness and helpfulness of staff.
• Rickety elevators, poor workout room, very noisy in lobby.

“I had an overall good experience at this hotel. The hotel looks like it hasn't been renovated for about 5-10 years, so it isn't as nice as other Marriott's. The staff was very helpful and friendly. The rooms were clean. Most of the machines in the tiny gym weren't working. Hotel offered a gym pass at the local gym a mile away, but provided no transportation to the location. The lobby and parking lot are busy on weekends, but the restaurant turns into a night club for the locals.”

Aug 28, 2008 by Gretchen K. from Wauwatosa, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The front desk staff was extremely helpful, they changed our room from one with two double beds to one with a king size bed.
• The music from the lounge was quite loud.

“The staff was wonderfully helpful, they moved us to a different room and gave us free breakfast coupons. The bed was a sleep number bed, this was challenging to find the correct comfort level. The view from the room was nice but it also faced the lounge where the hotel had live music both nights. The music was quite loud, especially with the window open. The hot tub was broken, dirty and surrounded by caution tape.”

Aug 27, 2008 by Joanne from Bellmore, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Very clean and accommodating amenities in rooms. Friendly staff and surprisingly caring. Great location to places of interest.
• The club night at the hotel was chaotic. The public in attendance was laud and wreck less especially in the parking area: Not enough parking spaces.

“A haven for first time travelers and staying there was like a vacation in itself.”

Aug 12, 2008 by Brian from Lake Arrwoehad, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[7]

• The front desk staff and the gift shop staff had the friendliness of a them park resort. Above and beyond what was expected.
• Room conditions, calking in bath ceiling in room, look of AC unit in room, the simple little fixer upper things.

“Other than what is above, There Friday night Salsa dance club is great and well done, But dose not disturb the hotel guest.”

Aug 11, 2008 by Erika from Apple Valley, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean, attractive, adult and child friendly.
• They forgot to follow through with wake up call.

“Met and exceeded expectations.”

Aug 7, 2008 by Marilyn from Lincoln, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very friendly staff, clean rooms, prompt reply for items needed like extra towels, baby crib etc.
• Restaurant not suitable for small children (2 years old), vending machines out of water and soda on every floor, ice not available on every floor.

“Hotel very clean, staff extremely friendly and accommodating. Restaurant not suitable for young children, that is no children's menu and seems a little bit too upscale to welcome little ones to act as little ones do.”

Aug 6, 2008 by Jason from Corona Del Mar, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Delivered a very great 20 year high school reunion environment.
• Room 518 stuck closet door, punch hole in bathroom door, remote went missing from cleaning and WIFI didn't work.

“Room could have been slightly better maintained. Although the restaurant staff is great, the kitchen is incredibly slow. The facility and staff delivered an exception event for us and made 200 people happy.”

Aug 6, 2008 by Joseph from Aurora, CO
Overall Rating: 1
Cleanliness:[5] • Staff:[7] • Location:[5]

• Door locked.
• Broken air, broken TV, no central air, bad parking experience.

“Very crowded bar, dance floor, very loud. Window air condition unit did not work, On demand TV did not work, crowded parking lots, like a cheap hotel, bottles and trash on the floor and in the elevator. Pictures falling down in the elevator. Elevator door needs WD40. Beds very comfortable, very nice staff, good price.”

Jul 30, 2008 by Vikki from Cathedral City, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Loved the price, liked the accommodations.
• Parking is awful. Not enough, stall too small.

“Even though parking is a struggle we would still stay at this hotel.”

Jul 30, 2008 by Stephen from San Diego, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[9] • Location:[7]

• The pool was nice.
• Very poor ventilation, bad smell in rooms, poor AC.

“Disappointing. Very poor ventilation, moldy smell and mold around the edges of the bathroom with a smell that wouldn't go away. Also the carpets, especially in the hallway were dusty at the edges. Also the beds, although touted as comfort by number, were uncomfortable. I will stay away from this chair for sure.”

Jul 26, 2008 by Abe from North Highlands, CA
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[7]

• Location to family and friends.
• Service was very poor, smell of room, non working phone and ice machine.

“Room and floor reeked of smoke. Informed staff several times. Our room smelled like lemon scented cigarettes. Slow service. Broken ice machine on 3 floors. Phone was not working in room even after informing staff. Our stay was for 2 nights and all we heard was I'll look in to it. Run!”

Jul 24, 2008 by Loretta from Rancho Cucamonga, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[10]

• Convenient location, clean, accommodating staff.
• Very small closet.

“Clean and comfortable. Hotel staff was helpful in accommodating early check-in.”

Jul 23, 2008 by Grant from Daleville, IN
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[5]

• I liked the professionalism of the hotel employees.
• The air conditioning malfunctioned constantly and the parking was very limited.

“This hotel was overall a nice hotel but likely not a 3 star hotel in quality. It did have the usual essentials within each room that you should expect to see, but I was disappointed not to find a refrigerator and/or microwave within these rooms. The price was great and did reflect the quality received however. I was hoping for more since this was my wife and It's honeymoon but outside of the air conditioning not working well and the parking being limited and very hard to get into, it was a very nice hotel to stay at.”

Jul 20, 2008 by James from Santa Fe Springs, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] •

• The location was ideal for the purpose.
• The necessary amenities were inadequate.

“The hotel is averagely okay.”

Jul 15, 2008 by Paul from Wadsworth, OH
Overall Rating: 4
Cleanliness:[3] • Staff:[3] • Location:[5]

• It was just average.
• Smoking room. Parking.

“It seemed isolated from restaurants. Too residential. It just had a low end feel to it.”

Jul 14, 2008 by Bruce from Houston, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[6] • Location:[7]

• It was located well for me.
• The room smelled.

“The hotel was ok but the room smelled.”

Jul 12, 2008 by Laurie from Joshua Tree, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[4]

• The lobby was clean. The staff very helpful and the room was clean.
• Parking area is too small for the hotel.

“Friendly staff, they were very helpful. The parking area! However the room was clean. The local area is very nice.”

Jul 10, 2008 by Randy from Irvine, CA
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[1]

• Nice and comfortable sleep number bed.
• Rooms need some cosmetic maintenance to achieve better appearance of cleanliness.

“I wouldn't rate this 3 star deluxe. The room is not as clean as I expect it to be though I wouldn't fault the housekeeping. The bathroom looks like a 1 or 2 star level motel. I had to argue for an hour to finally get a non-smoking room. Staff are friendly but doesn't appear to have much to offer, or are not empowered to resolve issues with guests.”

Jul 10, 2008 by Heather from Las Vegas, NV
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[10]

• Price and beds.
• Thursday is club night with gangsters and no parking.

“The hotel was fine just never stay on Thursday nights. The place is packed with a line around the corner and no parking because they have a club down stairs. And there is nothing but gangsters and they will fight you over parking. We were told to park across the street and at 2:00 a.m. they would call us to move our car because that is when the night club closes.”

Jul 10, 2008 by Karri from Lakewood, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[5]

• The lobby was attractive.
• The spa was closed for reservations and the pool was more like a wading pool than one that one could swim in.

“The hotel was ok. The staff would only give us a smoking room when it was obvious that the rest of the hotel was not full. When we complained of the smell, we were moved to a handicap smoking room. That room was not as smoky smelling, but did have a musty odor. I felt we were treated as second class citizens.”

Jul 9, 2008 by Holly from Mariposa, CA
Overall Rating: 4
Cleanliness:[3] • Staff:[8] • Location:[10]

• It was very close to the location of the wedding I was attending.
• The air conditioner in the room did not work and the bathroom smelled bad.

“The hotel could be very nice if the A/C worked and the rooms were more thoroughly cleaned.”

Jun 29, 2008 by Juan from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very clean and close to many restaurants.
• Only one ice machine in entire hotel which was located on first floor.

“Very clean, will definitely stay here again! Great Value!”

Jun 29, 2008 by Michael from Lees Summit, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Free parking.
• No ice machine on my floor.

“This is a great location when doing business over the entire L.A. Area. It has a great restaurant and is fast to get on the freeway for North, South, East or West Business meeting.”

Jun 29, 2008 by Tony from Chandler, AZ
Overall Rating: 3
Cleanliness:[8] • Staff:[8] •

• Ok.
• The hotel room smell bad, especially the bedding and pillow.

“When we went inside the room, the window was opened. The room smell musty. That may be the reason why the window was opened to get rid of the smell. The bedding, especially the pillow has smell. Since, it was late, I didn't request for another room.”

Jun 16, 2008 by Dan C. from Los Angeles, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[3]

• Price.
• Location, A/C was broken and not fixed while I was there, noisy.

“Hotel is far from the freeways, in a residential area. Tries to be a 3 star, but misses on many levels. Staff is nice, but rooms and locations are just not equal to other 3 star hotels. Really should be a 2 or 2.5 star at most.”

Jun 9, 2008 by Jeff from Los Angeles, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• Housekeeping was exceptionally thorough.
• TV only had a handful of cable channels and the set wasn't very large.

“It's what I expect in a 3-star hotel. It was used to be a Hilton and was undergoing renovation. The room had a few signs of wear (e.g. obsolete TV set, A/C not very powerful) but was adequate for my needs. Bed, bathroom, elevator, lobby, pool and spa were very nice. Check-in and check-out took a total of about 5 minutes. They put me in a room next to the elevator.”

Jun 7, 2008 by Dan from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Select comfort beds and location near downtown Whittier.
• A little off beaten path.

“Radisson Whittier is in interesting location. Near downtown Whittier with lots of shop & restaurants. It is off the beaten path a little as not right off an expressway. Very friendly and helpful staff. They are trying to do a number of upgrades on the hotel so there was a little dust. Some places showed some age - which is why they are doing upgrades. Select comfort beds are nice touch.”

Jun 6, 2008 by Corina from Merced, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Quick and easy check in.
• The air conditioner in my room did not work.

“I stayed at this hotel in the past and really enjoyed myself. Unfortunately this trip the air conditioner did not work in my room and no one came out to fix. Also the ice machine on my floor and the floors above me and below me did not work also. Room service was a little slow. My bed was not made till almost 03:00pm.”

Jun 3, 2008 by Tracy from Sebastopol, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• Select comfort beds!
• Loud music in lounge late at night.

“Very helpful staff- gave me directions and traffic advice that was accurate and useful.”

Jun 2, 2008 by Richard from Joplin, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• The room is equipped with sleep number bed.
• There is no refrigerator in the room and they only give bottled water on the 1st night.

“I stayed at the hotel for 5 days. Unfortunately, even though I wanted to have a king size bed-non smoking, they were all booked so I had to be satisfied with 2 double bed room. Stayed at the room for the first 3 nights before I can finally move to the King size bedroom. None of the room has refrigerator which I wish they have one. Overall, it's a decent hotel and just what you expect from the price.”

Jun 1, 2008 by Fred from Fairfax, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] •

• Ability to use LA Fitness Club for no charge.
• Shower was pretty meager.

“A clean mid-scale hotel with clean rooms, free parking, nice pool area. Provides daily paper.”

May 29, 2008 by Kathy from Bellevue, WA
Overall Rating: 2
Cleanliness:[8] • Staff:[6] • Location:[3]

• The hotel was clean and had updated furnishings and amenities. Excellent beds.
• Loud music late into the night from the nightclub; there was marijuana smoking by the nightclub clientele in front of the hotel.

“The physical appearance of the hotel and the customer service were good. I could not believe that the Radisson would compromise their quality and reputation in order to run a nightclub adjacent to their hotel. Any time we came back to the hotel in the evening the parking lot was full. We had to walk through the people loitering in the parking lot; obvious customers of the nightclub. This was not acceptable for family of four with young children. They were cursing and smoking marijuana; we did report this to the front desk. They didn't seem surprised! There was absolutely no security outside the hotel nor in the parking lot; which noting full view of the hotel. I had to park late one night alone with my small son; walking back to the hotel we did not feel safe. They should at least have security! I will not recommend this hotel and be hesitant in the future to stay at a Radisson again.”

May 27, 2008 by Nancy from Visalia, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• Nothing.
• No one knew how to get to places.

“The sleep number bed was horrible; I tossed and turned all night. I did not have a good night sleep. I woke up with a bad back ache. When first entered the room, it smelled like urine as if someone urinated all over the room. The bedding felt dirty, the carpet was worse to walk on; the coffee maker was not clean.”

May 24, 2008 by Steve from Shingle Springs, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Good location, just a block away from Whittier village.
• Closer to a 2 star than a 3, could use some updating.

“Pros: select comfort beds, located in a nice neighborhood. Cons: could use some updating to get it up to a real 3 star hotel.”

May 23, 2008 by Ashley from Whittier, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[9]

• The sleep number beds.
• The air conditioning in room did not work very well.

“It was okay.”