User Reviews for Sofitel Los Angeles

Research User Reviews for Sofitel Los Angeles (1-20 of 26)

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May 24, 2009 by Artie from Richmond Hill,GA
Overall Rating: 10

“Great hotel, great price.”

May 13, 2009 by Heather from Tyler,TX
Overall Rating: 10

• The entire experience was flawless!
• Nothing.

“The front desk staff met me at the front door and their excellent service continued throughout my stay. My room was extremely comfortable. Room service was speedy and the food was very good.”

Apr 1, 2009 by Michelle from Farmington Hills,MI
Overall Rating: 9

“The hotel was beautiful. The rooms were always neat and clean and the staff was very nice an helpful. The beds were a little hard and the pillows were too soft for me.”

Oct 19, 2008 by Coco
Overall Rating: 9

• Nice bathrooms. Nice pillows. Nice place!
• Sad: no bathtub.

“Classy, but very hiply-dark, lobby. Very nice staff members.”

Oct 16, 2008 by Yendi
Overall Rating: 8

• Love the fluffy blankets and the overall decor of the room.
• Valet parking is expensive and very limited rooms with double beds.

“If you're a couple or a single business traveler, this hotel is perfect because the rooms are quite nice. Request for the larger rooms if you want more space. It's near Beverly Center and convenient to many LA amenities. Valet parking is quite expensive. All hotel staff is very courteous and helpful.”

Sep 4, 2008 by Carol from Addison, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, things close by, safe neighborhood, helpful staff, beautiful place!
• Can't use wet bar as a refrigerator without being charged for removed bottles, local calls cost money, parking expensive.

“Beautiful modern, pet friendly hotel, helpful staff, very courteous, great location, across the street from mall, close to restaurants and not to far from Hollywood walk of fame, Sunset strip though a cab or car is needed.”

Aug 4, 2008 by Edward M. from Palm Springs, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy check in & check out friendly staff.
• Room was facing the street, however not too noisy.

“Clean, nice and friendly staff, would stay there again.”

Feb 6, 2008 by Darryl from Sioux Falls, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Room was great--decor, amenities, bath, space.
• No pool.

“This hotel accomplishes what the W chain of hotels tries to do, but nowhere near as well as the Sofitel. The public areas and rooms are clean and sleek, very "cool" looking without trying hard to be. The rooms were a good size and the bath modern and upscale (although ask for a tub if you want one--I had a great shower but no tub). The staff throughout the hotel was very friendly and helpful. Altogether a great and unexpectedly pleasant experience. You feel very much like you're in an upscale hotel, without all the pretension.”

Jan 29, 2008 by Christophe from Gaucin, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• Beautifully designed rooms and public areas.
• Very noisy bar in the evening.

“Excellent, very stylish, beautifully designed hotel, not to big, hence quite personal. Excellent food in the restaurant, very good service.”

Jan 26, 2008 by Gary from Elmhurst, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very trendy and upscale hotel overall.
• Shower in bathroom needed some plumbing help; Older French doors on front really let in street noise.

“Overall it was a very nice Sofitel, actually preferred the rooms and decor at the Minneapolis Sofitel over the LA one. Seemed like they were trying to hard to be trendy. The room was nice, although the French doors on the front seemed somewhat old and poorly insulated letting in cold air and street noise from Beverly Blvd below. Also right next to a hospital so you could hear sirens a lot. The bathroom rain shower fixture needed a little maintenance too.”

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Oct 1, 2007 by William from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Understated, modern elegance & friendly, helpful staff.
• Noise from the nightclub later than it should've been.

“The Sofitel Beverly Hills is conveniently located, near all of the attractions of Beverly Hills & Hollywood (& West Hollywood). It is staffed by helpful, attractive people, who are happy to help with any special requests. One warning: If you need to be in bed before midnight, make sure you get a room on the north side of the building, away from the booming bass of the disco on the front (Beverly Blvd.) side of the building. The rooms are tastefully appointed and the beds are extremely comfortable. The towels (& bathroom) are luxuriant. I would definitely stay there on a future visit to L.A.”

Sep 29, 2007 by Daniel from Laredo, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Noisy.

“There is no privacy between the rooms. I could perfectly hear the TV. Show on the room next to mine. The valet staff very friendly and always kind to help out with directions.”

Nov 22, 2005 by Del from San Diego, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[10]

• The beds were very nice.
• No internet hook up. Bad mini bar.

“The hotel was being remodeled, so I didn't expect much of the lobby. The rooms we decent. but small. The bed was very comfortable, but the only internet connection they had was dial up. It made my work while I travel very difficult. The front desk clerk did offer for me to go down to the lobby and work off of their wireless connection...but that did not work for me. I hope it gets better after their remodel.”

Nov 2, 2005 by John from La Jolla, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[10]

• Fine location, high standard and friendly staff.
• Large renovations, expensive valet parking and breakfast.

“The hotel a little bit disappointing, it was undergoing large renovations, so much of the 4-star atmosphere got lost.”

Nov 2, 2005 by Dan from Duvall, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good people.
• Construction was annoying.

“will probably be a good hotel once the construction/remodel is done.”

Oct 27, 2005 by Adam
Overall Rating: 7

• Good location, nice amenities in room.
• Lobby is under renovation.

“The Sofitel Beverley Hills is nicely located (Next to Beverley Center/Mall) and is nicely appointed, with French doors in my room, nice bathrobes and most comfortable bed I've ever slept in.”

Aug 10, 2005 by Nico from Woodburn, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very friendly people and great rooms. The gave me a bigger room that ave.
• none

“The hotel has great service and the rooms where great.”

Jul 28, 2005 by Rich from Plainview, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful rooms, across the street from Hard Rock
• Construction underway so noise was bothersome

“Very nice place with good service, beautiful rooms and great location. Across the street from Berverly Center (very upscale mall) and the Hard Rock Cafe.”

Jul 20, 2005 by Harto from Santa Clara, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[8]

• boutique hotel
• ran out of rollaway beds, hotel under renovation

“The hotel is very nice, very European-looking. Beds are comfortable, if not too soft, but overall very nice. There is no coffee-maker in the room, plus the hotel is undergoing renovation. The support staff is not too friendly and do not go out of their way to help.”

Jun 11, 2005 by Karl from San Diego, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• All of the staff was extremely helpful and polite.
• The European bedding left me in a lurch as I'm allergic to down feathers.

“Overall, a wonderful experience. Lovely accommodations. Excellent restaurant. I look forward to my next stay.”

Mar 16, 2005 by Gail
Overall Rating: 6

• Great location.
• Shabby room, dirty bathroom floor
  and
  AC had
  problems.

“Nothing special and it needs refurbishing badly.”

Nov 11, 2004 by
Overall Rating: 10

“We were pleasantly surprised at the quality of the hotel. Their dining room and food was excellent, we did not have to leave the premises if we did not want to. It was fortunate that we were exactly in the area we needed to be for our appointment the next morning. It was a great stay.”

Nov 10, 2004 by
Overall Rating: 9

“Very accommodating staff and ideal for our needs for this trip”

Oct 1, 2004 by Kristi R. from Peachtree City
Overall Rating: 8

“The location of the Sofitel was ideal for our travel plans. The hotel is very comfortable and I particularly liked the soothing decor. Housekeeping and maintenance seemed understaffed. Our room wasn't cleaned one day at all until housekeeping came by later for turn-down service. The hair dryer broke but no one from maintenance responded to my call until I called back the next day. And for some odd reason the power went out in part of the room. They got that back on pretty quickly. The valet staff was exceptional. The staff at Gigi's restaurant was very accommodating when we flew in the door and needed a quick breakfast. Within 10 minutes they put together a box breakfast and drinks to go that was wonderful. The maintenance guy that showed up after my second phone call was very polite and helpful.”

Sep 20, 2004 by Chris C. from New York City, NY
Overall Rating: 8

“The hotel was in a great location, across from the Beverly center, had very good services. The room was fine, nicely appointed, the bathrooms could use a little modernizing. All in all a very good hotel”

Sep 20, 2004 by William H. from Boulder, CO
Overall Rating: 9

“Very nice chain hotel. Well appointed (though not exceptional) room, good central location.”