User Reviews for Radisson Hotel at Los Angeles Airport

Research User Reviews for Radisson Hotel at Los Angeles Airport (41-60 of 721)

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Jul 16, 2008 by Larry from Henderson, NV
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Public areas were very nice.
• The elevators were the worst I have ever seen.

“The elevators were terrible and being on the 9th floor, stairs were not an option and when brought to the front desk's attention. The response was : we are sorry, we are working on it. We spent almost 2 hours waiting for elevators. The carpeting in the room was very dirty.”

Jul 14, 2008 by Sara from San Leandro, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The hotel provides 1 free bottled water. I didn't get from other hotels.
• Parking fee of $13 is too high. They charge you although you're hotel guest.

“The hotel is very near to LAX. Room is big enough for us and 3 big suitcases. The hotel is non-smoking but for the first we got, we could smell the smoke. Called the reception if we could change it and got a new room with no smell. Staff was friendly. The only thing I don't like about this hotel is that they charge parking fee of $13 per day even though you're hotel guest.”

Jul 9, 2008 by Lisa from Kailua, HI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location - very close to LAX - but not at all noisy.
• Bathroom in poor state of repair; chipped porcelain and mildewed ceiling.

“I had called ahead to ensure that my dog (German shepherd) would be welcome. I was told he would be but when I arrived, I was told otherwise. The clerk agreed to make an exception since he would be there for just a few hours. The staff was very professional in resolving the mix-up at the eleventh hour. The property itself was fine and I enjoyed my stay and the sleep number bed was very comfortable.”

Jun 30, 2008 by Angela from Salinas, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[1]

• Staff were friendly, but overwhelmed.
• It was located in a horrible spot and it was very run down!

“The hotel had installed a water system that controlled the hot water. The system did not work it was either very hot or very cold. The noise from the airport made it unbearable to sleep. The facilities were dirty and in need of maintenance.”

Jun 16, 2008 by Sara from Santa Clara, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[10]

• Food was decent.
• Broken elevators, running toilets, next guests had key to room and were trying to enter before we'd even checked out! No receipt at checkout.

“This place had the feel of a formerly nice place that had lost its heart. Even the chandaliers had broken crystals hanging down. The elevators were a mess - several were completely broken, others refused to stop on certain floors. The last straw was when the next guests were trying to come into the room prior to our even checking out. Sadly they didn't speak English so they were quite confused. When we did checkout and complained the desk clerks were also confused because the computer said the room was already clean and ready. There was no receipt available and they don't know where our restaurant charges went to. I'll take back all my complaints if I never get charged.”

Jun 16, 2008 by Dan from Pleasant Grove, UT
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Close to LAX.
• Customer service was poor.

“I have never stayed in a worse hotel in my life. The staff was rude and not willing to help. We had to wake up the Valet twice to get our car and the elevators did not work most of the time.”

Jun 16, 2008 by Allison from Upland, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Airport closeness.
• Staff could have been friendlier.

“Close to lax. Free shuttle. Room was pretty nice.”

Jun 8, 2008 by Melissa from Vancouver, WA
Overall Rating: 0
Cleanliness:[2] • Staff:[7] • Location:[6]

• Beautiful lobby.
• Rooms in horrible shape.

“This Hotel is beautiful in the lobby. The rooms are in need of repair! We had to move twice and meet people on the elevator with the same experience. They never cleaned the bathroom and it had dirty washrags and cups from the people before us.”

1 of 1 people found this review helpful.

May 26, 2008 by Michael from Center Moriches, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Good transportation to center and beach.
• The movie's selector was broken.

“Close to Lax and townie things shops food etc. Use the free trolley service to negotiate the Manhattan beach local.”

May 25, 2008 by Pat from Tamuning, AP
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[5]

• Agent at desk.
• Inconsistency of room service.

“I expected more from Radisson. Pool area not attended to and room service food not consistent.”

1 of 1 people found this review helpful.

May 21, 2008 by Bonnie J. from Roseburg, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, staff, and room were fine.
• Parking was at times a pain - ticket machine broken, etc.

“This is perfect hotel for in and out of Los Angeles. Close enough to freeway for quick access to different areas, and next to airport for the late arrivals/early departures.”

May 20, 2008 by Amy J. from Overland Park, KS
Overall Rating: 8
Cleanliness:[6] • Staff:[3] • Location:[9]

• Pretty staircase, professional, relatively quiet, except noise in the hallway is easily heard (soundproof walls/doors?).
• Check-in and phones were messed up all weekend due to transition to a new computer system? Some of the calls I was to receive didn't get through!

“Great, overall. Prices in the gift shop and restaurant, though, seemed a bit overpriced. Otherwise, it was great. I upgraded to an executive suite. The sleep number beds were just all right, noisy!”

May 19, 2008 by Steve from Jersey City, NJ
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[7]

• Location was close to the airport, clean rooms and common area.
• Check in/service was painfully slow not enough staff.

“Hotel was close to the airport, room was nice and comfortable. The TV was very old and did not fit the modern look of the room. The parking garage reader was not working so in an out privileges were a mess having to validate the ticket each time at the (slow) lobby.”

May 18, 2008 by Joy from Kapaa, HI
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[5]

• Dinner was well prepared.
• Reception took an hour in line. Staff was cranky, room dirty.

“This hotel is dirty, badly run, staff cranky, customers angry. Our toilet in our room was used and unflushed. How bad is that? The pick up driver was surly and refused to tell us he made an extra stop at a different hotel. We got off and just caught him to get back on. The waiting time at reception for a room key at 3 PM was an hour. They say they give you your room free if you're dissatisfied. I didn't want to even think about standing in that line.”

1 of 1 people found this review helpful.

May 8, 2008 by Christina from Lavista, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The price was great, very nice experience!
• Not exactly what was explained (different room).

“I would stay again!”

May 8, 2008 by Chuck from Underhill, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great staff, great location to airport, comfortable and quiet room.
• Waiter was very slow in restaurant.

“If you need to stay near the airport, this is a great hotel. Rooms are very soundproof-couldn't hear the planes from lax at all, even though the airport was within walking distance. Staff was helpful and friendly. Pool area was clean and well maintained. And sleep by number beds is always great.”

May 4, 2008 by Bill from Knoxville, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• The location was excellent.
• The price was a little steep for the quality.

“Overall, a good hotel that has an excellent location to LAX, great for business travel.”

1 of 1 people found this review helpful.

May 3, 2008 by Leonard from Pickerington, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location and clean.
• Parking cost.

“Excellent location and friendly staff. Not oriented to families, but is a very good hotel to stay in.”

Apr 30, 2008 by J from Alhambra, CA
Overall Rating: 5
Cleanliness:[10] • Staff:[5] • Location:[10]

• Good location.
• Staff not knowledgeable about impending closure of parking structure.

“It's close to the airport, so that's convenient. The room was clean, but the air conditioning vent cover was loose and rattled. I wanted to stay 1 night and park my car there for a week until my return, but no one informed me prior to my arrival that the parking structure at the hotel was closing soon. I had to scramble to find another parking arrangement. The hotel staff didn't know about the impending closing of the parking structure which to me is unacceptable. If you have to stay at this hotel, park at valet air park just north of the hotel until a new structure is completed.”

Apr 26, 2008 by Jane from Anchorage, AK
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• Convenient to airport.
• Pay parking, rooms need major work.

“It was okay.”

0 of 1 people found this review helpful.

Apr 19, 2008 by Deb from Mt. Airy, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• No wait to register; staff told me restaurant still open & 24hrs room service.
• Remote control did not work for TV; no channel listing.

“Stay was comfortable; no wait to register; room was bright & cool when I opened the door. The remote control did not work. The drapes were not wide enough to block out the neon lights welcoming people to LAX. I told the desk on check out about the remote control not working; they stated my night was free. We'll see.”

Apr 16, 2008 by Lorie from Pullman, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Very close to LAX, car rental on site, clean comfortable rooms.
• The pool area was outdated, out of service and needed work in the entire area.

“This is an older hotel that has undergone some updates. The lobby and rooms were very nice and the staff courteous. Great location right outside of LAX and like the convenience of a car rental right at the hotel. Room service was quick and the food was good. Pool area is out of date and needs a face lift.”

Apr 13, 2008 by Andrew from Portage, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Friendly service.
• Parking.

“Nice hotel overall, very close to LAX, friendly staff, parking situation is not the greatest.”

Apr 7, 2008 by Victoria from West Vancouver, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very comfortable bed, closeness to airport.
• Lack of minibar, safe, and curtains.

“The shuttle was frequent, staff very friendly, and all night room service was great after a 27 hour trip. However, the black out curtains were fake, just panels hanging at the side of the windows that did not close, so I couldn't darken the room. This was extremely annoying with jet-lag. My room was 943, perhaps other rooms had curtains. Great bar/restaurant on the penthouse open until 1:00am. Everything else was fine and comfortable, especially coming from Asia, the room seemed palatial.”

1 of 1 people found this review helpful.

Apr 6, 2008 by Carol from Port Orange, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Very good staff.
• The pillows.

“We would certainly stay there again, clean, comfortable and great service.”

Apr 1, 2008 by Stephanie, F. from Lugoff, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• This hotel far exceeded my expectations. I have paid far more for some dumps. Everything and everyone was great.
• I was not able to get to one place that I wanted because of transportation.

“I would definitely like to stay at this hotel again. It was a good experience. The room was spacious, clean and we had a view of the landing strip of LAX which fascinated my 10year-old grandson and myself as well. We couldn't hear anything. I had a wonderful stay. The shuttle drivers were very helpful with baggage. I was very pleased with the facility. I highly recommend it to anyone.”

Apr 1, 2008 by Mekia from Columbus, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness of the staff.
• Somehow did not get my room service order. They lost it or something.

“Wonderful view outside, had an upgrade of room for free and was given the best VIP services with additional fees.”

Mar 29, 2008 by Clint from Palm Springs, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location.
• Small room, no bathroom counter space, no convenient electrical outlets.

“It an older hotel that was remodeled a few years ago. But the rooms are still small, there is very minimal counter space in the bathroom, the electrical outlets are few and inconvenient, and I didn't like the sleep-number air mattress.”

Mar 28, 2008 by Dan from Northridge, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• Not quite the Radisson we expect.

“Needs refurbishment.”

0 of 1 people found this review helpful.

Mar 24, 2008 by Kurt from Santa Maria, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean, convenient to airport and a step above other hotels in the vacinity with same rating.
• I was not thrilled with the Sleep Number beds.

“We stayed before plying out internationally. The staff was both helpful and friendly. Very good value for the star rating. Being so close to the airport, I expected some noise but was pleasantly surprised to have an extremely quiet room. Hotel was pretty full, yet we heard nothing from other guests. shower was nice and hot and forceful as I like it. Restaurant was very good and lobby bar was a great atmosphere for meeting others in our group. Everyone in our party was satisfied with their stay.”

1 of 1 people found this review helpful.

Mar 22, 2008 by Hafeez from Stroudsburg, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Location and price.
• Parking and internet charges which complementary at most of the locations.

“Nice location for the beach goers.”

0 of 1 people found this review helpful.

Mar 17, 2008 by Sharon from Waldo, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location is great and the beds are great.
• Breakfast at the restaurant was pricey.

“This is our second time to stay at this hotel. We enjoyed it so much we choose to stay there again. It is very convenient to the airport and the staff are great.”

1 of 1 people found this review helpful.

Mar 16, 2008 by Maria from Boise, ID
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[5]

• Free internet.
• Staff not helpful, the coffee maker is in the bathroom, hair blower is broken, and internet access is on and off, no telephone book, dirty windows.

“I need to call the airline to check my flight but there no telephone in the room. So I called the front desk. A guy answered and I told that I need the phone no. of this airline and that there isn't any phone book in the room. His answer was they don't know either; they don't have the phone no. of that airline. Oh my gosh! Don't they have a telephone book in that hotel? I kept telling him I need to call the airline and if he can find the number for me. He said he will try to find out. And I waited and waited but he never called back. It was a good thing I got my laptop and tried to go online (internet access was on and off) to get the phone number of the airline. I was so upset and disappointed. This is my most terrible experience in a hotel. There's more but I don't I don't want to talk about it anymore.”

Mar 14, 2008 by Melanie from Green Bay, WI
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[9]

• There were beautiful flowers in the atrium which filled the whole room with fragrance.
• The vending was out of water and hot tub kept blowing a fuse.

“This is a great hotel, close to the Boardwalk and many restaurants. We enjoyed having walking access to the beach and area to run each morning. A great place for breakfast was right across the street on the ocean. The only concern we had was they forgot to clean our room two days in a row. We called for assistance and they said they would send someone up but nobody ever came.”

0 of 1 people found this review helpful.

Mar 13, 2008 by Robyn from Memphis, TN
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[8]

• Location.
• Could have been cleaner.

“Good location, good transportation to and from airport.”

Mar 10, 2008 by L.J. from San Francisco, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Very close to LAX.
• Hotel is dated. Restaurant decor was nice but food was mediocre at best.

“The hotel worked well for my meetings which were close to LAX. Hotel is a bit dated looking. Hotel is doing some remodeling and I think it might be up for sale.”

Mar 10, 2008 by Matt from Lemoore, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[7]

• I liked the location to freeways.
• No fridge or microwave.

“The hotel was not what I expected. I was not into the fact that you have to pay for parking as a quest. Also, the maid took our bag of food. It was gone. We complained to guest services who comped us a breakfast and parking for 2 nights.”

Mar 6, 2008 by Hidemi S. from Yokohama, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[1] • Location:[7]

• Nice hotel expect one bell men
• There is one bell man who is really rude.

“They had problem on their system, and then they gave us wrong room. We went to the room where someone already used. We told that to bell men who carried our luggage, but he never apologized that mistake. We asked him to apologize the guest to bother him. But the bell man said "we had problem our system, problem happens anytime, it was not our fault. The guests have to lock, that's his fault! We reported about that to manager.”

0 of 1 people found this review helpful.

Mar 6, 2008 by Aspen from Bakersfield, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The lobby was absolutely beautiful, and the staff was very helpful and pleasant.
• The hot water in the shower reminded me of living in an apartment (the temperature varied extremely from hot to cold without me actually changing it).

“This hotel met my expectations. It was right in the middle of the LAX area-- which means it was in a close proximity to many things. The entrance and lobby of the hotel were very nice, and although I didn't dine in any of the hotel's restaurants, the food smelled delicious. Our room was large, and moderately attractive. The bed and pillows were very comfortable.”

1 of 1 people found this review helpful.

Mar 5, 2008 by Linda from Kansas City, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Good location.
• Parking garage was a bit scary, VERY small bathroom.

“The hotel was located very close to the airport. They have a free shuttle, but I rented a car and did not get to use it. I personally did not care for the Sleep Number bed, but that was just personal preference. The bathroom was barely big enough to turn around in and the parking garage was dark and did not feel safe, but overall it is a nice hotel and I would recommend it. The lobby area is very welcoming. Ask for a room near an elevator as I had a huge hike from my room.”

Mar 3, 2008 by Louie from Oakley, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Very close to LAX, easy in and out.
• Perhaps it was late but reservation desk seemed bored.

“Good hotel for the LAX flyer. This is not a leisure site, but gets you on your way to where you are going.”

Mar 2, 2008 by James from Naperville, IL
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[9]

• Location.
• Hotel staff.

“Hotel was fine, however, the staff twice accused me of smoking in my room, to the point of embarrassment. I'm a non smoker and have been for 25+ years. I was accused, however, no one ever bothered to walk in my room when I was there or bothered to smell any of my cloths. Completely un-professional and uncalled for. The entire staff I spoke with 2 security guards and 2 managers were rude, said they had pictures of me smoking, but of course couldn't provide them as they didn't exist.”

Mar 1, 2008 by Mike from Cuyahoga Falls, OH
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[1]

• Nice decor.
• Unhelpful staff, dismissive of my reasonable needs.

“Unless one knows the LAX area very well, this hotel may seem impossible to find, even after several trips in and out of the hotel. The rooms are nicely appointed, if Spartan in providing extra niceties. The staff may prove less than responsive.”

Mar 1, 2008 by Alex from New York, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[6]

• Convenient to LAX.
• Premium TV services did not work.

“Convenient to all the nearby highways and LAX.”

Feb 28, 2008 by Maor from Valley Stream, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean and quiet.
• You need to pay for the parking 13$ a day!

“A great hotel with a great price. Not for family and kids. A poor jim room and I think its rood you need to pay for the parking (13$ a day) even though you stay in the hotel, and of course you don't know about it until you get there.”

0 of 1 people found this review helpful.

Feb 28, 2008 by W from Tucson, AZ
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Convenient, quiet.
• Carpet is dirty, not enough king bedroom.

“This is a nice hotel conveniently located next to the airport, grocery is only 10 minutes away. The room is pretty quiet (the windows are doubled insulated) compared to the crown plaza hotel and they have 4 bath towels in the bathroom compared to only 2 in crown plaza; however, they don't have enough king size bedroom, or they don't give out any of the king room above 5th floor if you don't pay for the full hotel price. I and my husband has to sleep in the two double beds room. I think they should honor our request and give us the king rooms if they have them available. It's nice to have a fitness center, but it would be nicer to have some free weights too.”

Feb 27, 2008 by Vickie from Creedmoor, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff were attentive to needs.
• Excessive parking fees.

“Hotel was clean and convenient to airport.”

Feb 26, 2008 by Barbara from Placerville, CA
Overall Rating: 5
Cleanliness:[4] • Staff:[9] • Location:[9]

• It was safe.
• Bathroom ceiling had been worked on. Bathroom had caulking and chalk still on it from work. Floor had chalk too.

“Hotel is dark but close to LAX. Hotel needs renovation and facelift, especially in the room I stayed in. My bathroom ceiling had been worked on, repainted and recaulked. It needed cleaning after the work. Smelled like paint. Staff was very friendly. Area safe. Restaurant pricey but good food.”

Feb 25, 2008 by Marshall from Carlsbad, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, friendly staff, non-smoking hotel.
• Major alarms went off @ 4am ~ very disturbing. No accommodation or recompense offered.

“Nice place, comfortable beds, clean, staff was pleasant in most every sense of the word. A bit overpriced in the restaurant for the quality provided. Did not care for the television "system". Whirlpool far too small. Overall a little overpriced for what it is.”

Feb 25, 2008 by Mark from Hesperia, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[5]

• Location.
• Room service.

“Had not hot water at first other than that it was ok?”