User Reviews for Radisson Hotel at Los Angeles Airport

Research User Reviews for Radisson Hotel at Los Angeles Airport (321-340 of 721)

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Oct 26, 2006 by Valerie from Burke, VA
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[9]

• Convenience location.
• Dirty room, room with no space, poor customer service, uncomfortable stay.

“I requested for a quiet room and I got a room near the stair way and vending machine. The room was so small that I had to carry my luggage over the bed to get it closer to the bathroom. I had to flush the toilette twice to flush everything away. I could have got the same quality of comforts and customer service at a 1.5 stars hotel.”

Oct 26, 2006 by Melanye from Palm Springs, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Location.
• Cost of guest parking.

“I would recommend this hotel. Beautiful accommodations in a safe environment.”

Oct 24, 2006 by Ben from Palo Alto, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• Decent room décor.
• Airport shuttle service was sporadic at late night.

“Older hotel, but interior decor quite nice and updated. Sleep number bed was good. Airport shuttle service was a disaster since I arrived at 2 AM at the airport and the hotel shuttle was no longer running. I had to wait 30 min at the curb before a generic shuttle came and took me to the hotel.”

Oct 24, 2006 by Earl from Chambersburg, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Wonderful location and very attractive.
• It did not have a breakfast included.

“Excellent hotel with a perfect location for easy access to the airport. Great value for the price.”

Oct 23, 2006 by Cheryl from San Diego, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[10] •

• The convenience to my work.
• The room was non-smoking and I smelled like smoke when I left.

“As long as you ask for a sleep number bed room, you will be satisfied. But if you don't get one, it will be not be a very pleasant experience. The beds are worn and the room wreak of cigarette smoke. Don't know if it is because the rooms have been renovated or not but it has happened to me twice so far. ”

Oct 23, 2006 by Nick from Los Angeles, CA
Overall Rating: 8
Staff:[5] • Location:[9]

• Rooms seem newly refurbished.
• Bathroom was way too small.

“The hotel is a 3 star in the heart of LAX. In order to remain a 3 star, its upkeep is essential.”

Oct 22, 2006 by Glenn from Steilacoom, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location is great!
• Pay for parking.

“Great spot. Upper lounge is really nice. Quick check in and check out.”

Oct 21, 2006 by Harshad from Murrysville, PA
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[10]

• Location was the only desirable thing about this hotel.
• Water was not hot, the bed covers were all old and worn out, poor quality of the toilettories, I would not rate this hotel as 3 star.

“Very poor management, the TV was not working right, in addition to the other problems I mentioned above. At the desk they said internet is free and when I called from the room, they said it is 10dollars a day.”

Oct 16, 2006 by Ben from Cambridge, MA
Overall Rating: 0
Cleanliness:[9] • Staff:[9] • Location:[9]

• Free internet.
• Pool was cold.

“Great location. Free internet is excellent.”

Oct 16, 2006 by Diane from Visalia, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[8]

• Clean and visually pleasing lobby.
• Noisy rooms, can hear water running from other rooms.

“Convenient location to airport. Noisy rooms that need to be updated. A bit dirty.”

Oct 4, 2006 by David from Waterloo, ON CA
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[7]

• Location.
• Room was not cleaned before we arrived, important message not given on time.

“Nice hotel, good location. Poor service.”

Oct 4, 2006 by Danny from Colorado Springs, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[9]

• Close to the airport/convenient.
• Expensive parking.

“Convenient & close to the airport; good quality but not at the normal price; fairly sterile environment but clean.”

Oct 4, 2006 by Teresa from Brentwood, CA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• It was convenient.
• A porno shop was within walking distance.

“It was quiet even though it was next to the airport.”

Sep 19, 2006 by John from Lake Oswego, OR
Overall Rating: 2
Cleanliness:[8] • Staff:[3] • Location:[9]

• The location is great.
• The toilet was broken . The television got bad reception. Someone from the staff tried to break into my room.

“The insides to my toilet was broken. I went downstairs and told someone at the front desk. I told him that I would be gone for 2 hours at dinner and he told me that it would be fixed by the time I got back. It wasn't!!! My television got very bad reception on about half of the stations. I was so tired at the end of my 5 day trip that I said just forget it. About an hour later the door knob on the door between my room and the next started jiggling. Then the door opened and their was a young hotel staff member who jump and quickly closed the door when I screamed at the top of my lungs. I immediately called and reported this incident and asked for the manager. The manager came on the phone and offered to change my room for me but it was so late and I had everything stunned out all over the room. I told him no but I wasn't a free nights lodging for all my troubles. He offered a free movie. Big Deal. I told him that I would take it up with management or corporate in the morning. I went and tried to lock the door which was broken enough that it only latched about 1/8". In the morning I spoke with a gal (the concierge). She offered a discount on my breakfast (which I don't eat). ”

Sep 18, 2006 by Katrina from Sunnyvale, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• They didn't have the room ready by 8pm, then walked me to another hotel at 10.

“This is the worst experience I have ever had at a hotel. I arrived at the end of the day, at 8pm, and was told the room was not ready yet. They offered me a dinner coupon for their restaurant and said that the room would be ready after dinner. I went to the restaurant, and the coupon only paid for a portion of the expensive meals on their menu! After dinner, I went back to the front desk, was told the room was still not ready but would be ready shortly. They asked if I would like a free drink in their bar, so I went ahead and did that. They said the room would be ready after by the time I had a drink at the bar. Came back down after the drink, THE ROOM WAS STILL NOT READY. By now, its well after 9pm. They ask me to wait a few more minutes, and finally after a few minutes, decide to walk me to a Holiday Inn. They said they would pay for the cab ride, and everything. However I ended up having to pay for the cab, and the Holiday Inn was run down and dirty. What kind of hotel doesn't have a room ready by 10pm at night? What kind of hotel walks someone to a crappier hotel and doesn't end up paying the cab charges?I will be contacting higher ups to get money back. This was absolutely ridiculous.”

Sep 16, 2006 by Aaron from Malden, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Good location with OK rooms.
• Lack of eating establishments.

“This hotel would suit business or transit travelers It is handy to LAX and has all you need for a stay. Midway rentals is located in the hotels and offer a fair service at a good rate. The only complaint is the lack of eating establishments that you have to choose from either in house or close by. Rooms were fine and service was all that could be expected. I am pleased to report that I heard little from the nearby planes as some people have complained about.”

Sep 7, 2006 by Mary from Bend, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Loved the view of planes taking off and landing from our room.
• The plumbing made loud sounds in our bathroom, although closing the door helped muffle the noise.

“The rooms are quite big and very clean, and the view of the runways at LAX is just awesome. It's like watching an aquarium, only the view is of planes. The rooms were really well soundproofed. The staff was really nice.”

Sep 6, 2006 by Norm from Cranston, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Quiet, but very close to LAX terminal.
• Nothing negative.

“Convenient to the LAX airport, but quiet, clean and well managed. Desk staff top notch. Shuttle to terminal prompt, new and pleasant.”

Aug 28, 2006 by Patricia from Costa Mesa, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[4] • Location:[2]

• We were very disappointed with this hotel.
• Did not accommodate us with any of our needs.

“We requested a king nonsmoking room, we were told all they had left was a smoking, double bed, I explained I am pregnant and I could not possibly stay in a smokers room, and that my husband and I need at least a queen bed, they explained they don't have queen beds, and there was a big conference in town, we ended up in a filthy handicap room, dirty bathroom floors, dirty towels, and ended up asking for a replacement bedspread as it smelled like vomit, very disappointed!!”

Aug 26, 2006 by Bob from Hanson, MA
Overall Rating: 3
Cleanliness:[3] • Staff:[8] • Location:[9]

• The staff was super friendly and helpful.
• The beds were awful. You could feel the springs. We had 4 rooms and no one got a good nights sleep.

“This hotel would be a terrific airport option in Los Angeles with the exception of the beds. They must be 30 years old. You can literally feel the springs in each mattress (we had 4 rooms and everyone had the same experience). The pillows and lines were also of low quality.”

Aug 25, 2006 by Matt from Franklin, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It's a very classy hotel and everyone was very friendly.
• Their room service and gift shop are way too expensive.

“I don't get into valet parking at all, so I wished there was a different way to be able to park my own car. Other than that, everything about this hotel was wonderful! I almost wished I could live there forever. They have a very relaxing pool and we made the most of it. I don't know what was with all of the pillows and weird blankets on the beds though. That all went into the closet about 5 minutes after we got into the room.”

Aug 23, 2006 by Inayat from Munster, IN
Overall Rating: 4
Cleanliness:[3] • Staff:[6] • Location:[8]

• I did not like the service.
• Bad house keeping.

“During our stay the house keeping did not clean our rooms. Every night we had to call the front desk and complain. They will send the cleaning crew around 11:30pm and it was very inconvenient for us. ”

Aug 22, 2006 by Phil from Hobart, IN
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• The lobby, restaurant, and lounges were very nicely kept and decorated. Everything was very clean.
• Did not like getting charged $13.00/day for parking.

“Hotel is conveniently located next to the airport and is only minutes away from several of the area beaches and other popular attractions.”

Aug 21, 2006 by Madhu from Sammamish, WA
Overall Rating: 5
Cleanliness:[3] • Staff:[2] • Location:[8]

• Location.
• Staff - really rude and unfriendly.

“The front desk was unhelpful even in the wee hours. Quite not my expectation given that I am in different hotels 2 to 4 days each week! I will try and avoid this hotel. Which has never been the case with staff at other hotels.”

Aug 21, 2006 by Mary from Bend, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Love the view of planes taking off and landing, and the rooms are well soundproofed.
• Restaurants in the hotel are okay....wish more choices of restaurants were in walking distance.

“Great location for visiting Westside LA and beaches. Rooms are large, clean and soundproofed. The constant view of LAX planes taking off and landing is mesmerizing...like watching an aquarium. The top floor bar has good views but could improve wine selection and bar menu. The two restaurants in the hotel are fine, but not enticing for repeat meals.”

Aug 21, 2006 by Kevin from Stow, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great price for a nice location and clean hotel in LA, nice beds.
• Room was smaller than expected, no mini-bar, fridge.

“Overall a good deal for a nice clean hotel at LAX. I would have rather stayed at the beach, but this was fine. The sleep number beds are a cool feature, and have lots of pillows.”

Aug 21, 2006 by Lisa from Sunnyvale, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location to the airport and shuttle service.
• Parking.

“The hotel room was clean and the bed was comfortable. The noise from the adjoining rooms and hallways was very loud.”

Aug 21, 2006 by Matt from Denver, CO
Overall Rating: 1
Cleanliness:[5] • Staff:[2] • Location:[5]

• Close to the airport.
• Service was horrible, no hot water, missed my wakeup call.

“Do yourself a favor, NEVER stay at the Radisson LAX. Stayed there one night coming home from Asia through LAX - no hot water in the room, wake up call didn't come as requested. I missed my flight, ruined a day of my trip and put me in a really bad mood. Stay away!”

Aug 20, 2006 by Carl from Warrenton, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Quiet, easy parking, clean, and modern.
• Broken Internet.

“Good business hotel. Comfortable and quiet.”

Aug 18, 2006 by Dotti from Fpo, NY
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[10]

• I liked the room and the room service food.
• Had to pay extra for parking and too much to use a computer.

“Not particularly helpful desk staff. Very friendly lounge bar workers. Great food. High price to park there. High price to use hotel computer. Nice room.”

Aug 17, 2006 by Wayne from Cambria, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[10]

• Nice lobby and bar.
• Parking situation.

“Parking situation is not good, nice hotel but our room was worn and like the bottom of their barrel.”

Aug 17, 2006 by Pam from Los Angeles, CA
Overall Rating: 5
Cleanliness:[3] • Staff:[7] • Location:[6]

• Staff was friendly and helpful.
• The pool was horribly dirty.

“This hotel was OK for a three star but the pool area was absolutely dirty. Unable to swim!”

Aug 15, 2006 by Sang from Chandler, AZ
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[8]

• Not much.
• Really terrible staff's service spirit!

“Really don't want to recommend. No worthy of 3 stars hotel, just one and half star inn.#1. Rude parking gate worker.#2. They don't know what those staffs need to do to their customer. My one and half year old kid hurt on her lip very seriously at parking lot. Nobody cares us and even unbelievable they didn't have any emergency kit for their customers, even no bands!#3. Staffs do not ask us smoking/non-smoking, one/two beds even we have two small kids. They assigned a smoking room finally. Terrible experience! Will complain these officially soon. ”

Aug 15, 2006 by William L. from Randolph, NJ
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[6]

• Location.
• Disgusting, DIRTY, tired, broken AC. moldy & damp.

“Filthy Dirty, old, tired, broken and worn carpeting, bath fixtures and furnishings. AC was not working. Internet access not properly wired to room so, No Internet. Hotel reeks of mildew & dampness. Incredibly rude shuttle drivers, bad choice!”

Aug 15, 2006 by Mark from Chino Hills, CA
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[9]

• Buffet Breakfast.
• Condition of room was poor.

“It should be rated 2 stars. Rooms were old and staff gave me a key to a Room where there was someone else already in it!”

Aug 14, 2006 by Gary from Bakersfield, CA
Overall Rating: 3
Cleanliness:[10] • Staff:[7] • Location:[10]

• Very clean.
• Room was handicap, missing towels, no water pressure.

“Hotel seemed to be what we expected until we tried to shower. The room was a handicap bathroom. This was not a big problem but there was absolutely no water pressure on a hand shower. We received a 6 am wakeup that we did not order. They also charged us $17 for parking that was not mentioned.”

Aug 14, 2006 by Norm from Laguna Niguel, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great value.
• Nothing.

“Extra convenient for passing through LAX. very nice hotel.”

Aug 14, 2006 by Thomas from Novi, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very pleasant staff.
• Poor fitness equipment.

“Smooth check-in/out. Very pleasant staff. Convenient location poor fitness room. Above average restaurant & lounge.”

Aug 13, 2006 by Mark from Battle Creek, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great Location.
• Parking Fees.

“Very Clean and convenient to all of Los Angeles. Priced right at $55 a night.”

Aug 13, 2006 by Sharon from Winter Springs, FL
Overall Rating: 10
Cleanliness:[5] • Staff:[10] • Location:[10]

• Convenient, ability to get food late.
• Sheets smelled like smoke on a no smoking floor.

“No ability to get points for my stay.”

Aug 13, 2006 by Betty from Las Vegas, NV
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[7]

• Quick to respond to your needs.
• Locked out of room, had to wait for new keys, parking garage always full.

“Very average hotel, was clean and service orientated ,if you had a problem. However, the hotel parking lot was always full, difficult to find parking if you did not want to valet. The rooms were clean but I would definitely not consider this a 4 star hotel.”

Aug 12, 2006 by Agustin from San Bernardino, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Convenient.
• Smells of smoke even on non-smoking floor / room.

“Fits the price of $70 a night.”

Aug 12, 2006 by John from Cumming, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very clean.
• Nothing.

“Great place great location and very clean with a helpful staff.”

Aug 11, 2006 by Hl from Vancouver, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[8]

• It's located just outside LAX which is nice.
• No bar fridge. Cleaners too my tip but didn't include enough towel for our kids (left notes daily on bed).

“Our over all stay was fine. With 2 kids it would have been nice to have a mini bar fridge for our milk. The only complaint is that 3 to 5 days we didn't get enough towels for our kids. Even though we would leave a note and tip on the bed every morning. Housekeeping had to be called 3 times. They need more staff at night. We had to wait 45 minutes for a baby cribs when we checked in at 11pm. Another couple waited over 1 hour.”

Aug 11, 2006 by Fawaz from Dhahran, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[1] • Location:[8]

• Good value for your money.
• People knocking at your door at all times by mistake.

“The staff was not friendly at all. I requested a sleep number bed and every other person in the front desk said different thing. One said it's available, the other said it's not, another said you have to pay extra. I stayed 4 days and never got it.”

Aug 10, 2006 by Mary from Bend, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms are large, clean, soundproofed and have a great view of LAX planes coming and going.
• Would like free parking or less than the current $13.

“This hotel makes a good base for our work in Santa Monica. If you get tired of the hotel's restaurants you can walk to other hotels on Century Blvd. for a change. It feels very safe to walk on the well lit Century Blvd. The room we have is smoke free, with a comfy King bed and fabulous view of LAX planes landing and taking off. The rooms are very soundproofed. Housekeeping brings in the evening a plate with two fresh cookies, a bottle of milk, and a bottle of water. Very nice touch. The hotel is updated but still has a bit of 60's look. Nice room decor.”

Aug 10, 2006 by Steve from Fresno, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Good location.
• Fee to park.

“Overall satisfied with hotel.”

Aug 9, 2006 by Kristi from Porterville, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[2] • Location:[8]

• The Palmyra restaurant was excellent.
• Our first room had sand on the bed when we checked in and was dirty.

“The elevators were extremely slow and needed maintenance. The room we checked into was old and had sand on the bedspread. I laid my 7 month old son down and felt sand on his back when I picked him up. We had just checked in. The hotel admitted to being understaffed and asked me to come down to the desk. They sent us to another room that was much nicer.”

Aug 9, 2006 by Cathy from Madera, CA
Overall Rating: 1
Cleanliness:[7] • Staff:[2] • Location:[7]

• Comfortable Sleep Number Beds.
• Double charged, no response from customer service.

“Convenient location to the airport. Parking is bad if you need handicapped-accessible parking.”

Aug 9, 2006 by Rose from Inver Grove Heights, MN
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[8]

• The area is convenient.
• Paying $13 for parking each day.

“Convenient, but not necessarily worth the prices they charge.”