User Reviews for Radisson Hotel at Los Angeles Airport

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Mar 27, 2007 by Frank from Chandler, AZ
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• It is a nice hotel.
• Expensive. Extra charge for parking.

“Hotel is nice. No room for regular king size bed.”

1 of 1 people found this review helpful.

Mar 27, 2007 by Stephenie from Kent, WA
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[6]

• I like the hotels location.
• I hate the towels and the bed.

“It was like cotton candy. It looked appealing but once you got in there it wasn't good for me.”

1 of 1 people found this review helpful.

Mar 24, 2007 by Russell from Sandwich, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location to the airport and the restaurant/lounge on top floor.
• Room was small and did not have the sleep comfort bed that Radisson adv. No lamp for desk.

“Convenient airport, kind of tired, small room, helpful staff, and room smelled of air freshener, windows wouldn¿t open so it was stuffy. The hotel was right at the airport and was still quiet. Shuttle every 15 minutes ran on time. Did not have the sleep comfort bed that Radisson advertises as in all their hotels. It was "ok".”

1 of 1 people found this review helpful.

Mar 18, 2007 by Lola from Sandy, UT
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[10]

• Convenience to airport.
• Staff not accommodating. Room very stuffy. No breakfast.

“Staff refused to accommodate my request for a queen or king bed. My husband and I are not small people and they put us in a room with two small beds. The hotel was not filled up and I find it hard to believe that in a hotel this size there wasn't one room with a queen or king bed.”

1 of 1 people found this review helpful.

Mar 11, 2007 by Philip from Tualatin, OR
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[7]

• The concierge was smart and helpful.
• Desk service was surly, pool filthy, staff indifferent and beds uncomfortable.

“This is a worn property with poorly done updates in a good location. The restaurant strives for mediocrity but rarely attains it. With the exception of the concierge, the staff is indifferent and surly. Treating every promise and guarantee as merely a suggestion that they don't have to honor. If you need a hotel near the airport, there are several others very close by. This is a 2 star property at best.”

1 of 1 people found this review helpful.

Mar 9, 2007 by Joy from Fairbanks, AK
Overall Rating: 2
Cleanliness:[6] • Staff:[2] • Location:[6]

• The location and the lobby were fine.
• The staff were very unfriendly and acted put out if you asked them for directions or recommendations.

“The staff were not friendly and rudely spoke Spanish to each other when not speaking to me. I used the Business Center for the internet and the entire time the employees spoke loudly to each other, on the phone, or into walkie talkies, entirely in Spanish. It was so loud in there I could not think. I feel that while working in an American establishment they should speak our native language, English, which they are excellent at, and save their Spanish for after work hours. When asking for directions or instructions they were impatient and rude. I hope that this is my first and last experience with Radisson hotels.”

1 of 1 people found this review helpful.

Mar 5, 2007 by Dawn from Edmond, OK
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I loved the look and feel and the comfort of the room.
• A more reasonably priced dining option for family trips would be nice.

“The shuttle service was very reliable - a huge factor in business trips.”

1 of 1 people found this review helpful.

Mar 2, 2007 by Patricia from Forks, WA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[4]

• Close to airport.
• They don't have their own airport transportation. They share with another hotel.

“The dining room was very good. The food was good and the service was excellent. It's an older hotel and the rooms weren't that hot. Beds weren't that comfortable. One interesting fact was the double pained windows that made it impossible to hear the airplanes right outside the window.”

1 of 1 people found this review helpful.

Feb 23, 2007 by Donald from Pt Pleasant Bch, NJ
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[7]

• Location was good.
• I was force in to a smoking room no recourse.

“People a front desk did not care I had allergic problems to being put in a smoking room¿s was told this was entire floor avail for that night.”

1 of 1 people found this review helpful.

Feb 20, 2007 by Maria from Houston, TX
Overall Rating: 7
Cleanliness:[5] • Staff:[10] • Location:[10]

• Excellent view from the restaurant on top of the building.
• No coffee maker in the room.

“The staff was very nice, convenient location but there were holes on the ceiling and wall and they were badly patched up. The carpets were stained.”

1 of 1 people found this review helpful.

Feb 18, 2007 by Dorothy from Santa Maria, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[7]

• Location.
• Little hot water---coffee maker did not work.

“Correct these problems, and it would be acceptable.”

1 of 1 people found this review helpful.

Feb 5, 2007 by Vince from Andover, MA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Location.
• Poor quality restaurant--poor airport shuttle service.

“I would be mighty aggravated if I spent regular rates on this hotel. The restaurant charges high end steak house prices but delivers poor quality and poorly cooked food.”

1 of 1 people found this review helpful.

Jan 29, 2007 by Katy from Hilo, HI
Overall Rating: 4
Cleanliness:[9] • Staff:[8] • Location:[10]

• Clean and efficient.
• Smoky smell in room and cold room service food.

“This hotel was fine for an overnight stay but any longer would have made me a lot more annoyed.”

1 of 1 people found this review helpful.

Jan 28, 2007 by Craig from Aurora, ON CA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[10]

• Location.
• Bed and bedding.

“Fair value for money more like a best western than a hotel.”

1 of 1 people found this review helpful.

Jan 25, 2007 by Dan from Cathedral City, CA
Overall Rating: 2
Cleanliness:[8] • Staff:[1] • Location:[8]

• Short distance to airport with shuttle.
• Not able to confirm non-smoking room and two bed available until check in.

“ Very busy business property, $17.00 parking fee per day. Called prior to arrival to block room request, was told again to come and check in to guarantee. At arriving from airport was told no non smoking two bed rooms were open, I then asked to be moved to another property. After 10 minutes of waiting, I was informed that for $25.00 upgrade charge that they could get me the room I wanted. Suddenly it's appeared out of thin air, what a scam!”

1 of 1 people found this review helpful.

Jan 22, 2007 by Martha from Los Angeles, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Nice lobby and good location near the airport.
• The bathroom and the beds were not the stars rated.

“The beddings must be redecorated.”

1 of 1 people found this review helpful.

Jan 22, 2007 by Deana from Westfield, MA
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[8]

• Close to lax.
• Exercise facility was outside down a dark alley.

“For a Radisson, I was surprised by the inconvenience of this hotel. The exercise room was outside. The nearest door was locked until 6:00 a.m. So the early risers had to walk from the far end of the building, outside, in a dark alleyway by the pool and out to the gym. The equipment was low to mid-quality (not exceptional). There was no scale or water available in the gym and the television often didn't work (satellite TV only in the gym). In addition, the hallway near my room often smelled strongly of cigarette smoke and the room service menu was very limited. The food ordered on three nights was well made and delivered promptly. The room itself could not be heated to a comfortable temperature (although I cranked the heat to 88 degrees, I think it never got be much more than 60). Overall, I would not recommend this hotel. There are many others in the area that do a much better job (west in, Sheraton).”

1 of 1 people found this review helpful.

Jan 9, 2007 by Elayne from Huntington Woods, MI
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[10]

• The select comfort bed!
• At least one thing was missing from each room we were in.

“We stayed at this hotel for 8 nights and had to be moved 3 times! First room was awful--bed was old and a mess; second room phones were not working and they messed up our wake up calls; third room was nice but didn't have a keyboard for us to use the internet. I know we don't want to stay there again. ”

Jan 8, 2007 by Barbara from Grants Pass, OR
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lax shuttle service.
• Lengthy wait for return shuttle to lax.

“Very quiet, comfortable, moderately priced hotel. Convenient to lax.”

Jan 8, 2007 by Yu from Houston, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[5]

• Sleep comfort beds.
• Needs major renovation.

“Hotel is old star is way over rated. Any star courtyard Marriott and Hampton inn is better than this hotel.”

Jan 4, 2007 by Bonnie from Princeville, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to airport.
• Small bathroom.

“We were only there for one short night, but it was perfect for our needs.”

Jan 4, 2007 by Tan from Gaithersburg, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Close to airport. Free internet.
• Parking charges.

“Hotel is close to airport. Rental car agency, midway is also onsite.”

Jan 3, 2007 by Takeshi from New York, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Good location.
• They should improve the shuttle service.

“I needed to take a shuttle from lax to the hotel. Although it was a very busy day at the year end, I was made to wait for 45 minutes outside the airport to grab a shuttle. It was supposed to be operated every 15 minutes and I could see a number of shuttles for other hotels passing in front of me. They should definitely improve the shuttle service.”

Jan 3, 2007 by Harish A. from Niskayuna, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[8]

• Quite.
• Staff not entertaining. I requested a non smoking room. I did not get one.

“Good hotel overall.”

Jan 3, 2007 by Robin D. from West Bloomfield, MI
Overall Rating: 5
Cleanliness:[7] • Staff:[2] • Location:[4]

• Quiet.
• Parking.

“The front desk clerk was absolutely nasty and could not find the reservation. He turned me over to someone else who used the confirmation # to find it and then things got better. The rooms were okay, nothing great and generally clean. Restaurant was over priced and food was fair at best. Parking was expensive.”

Jan 3, 2007 by Sara from Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Attractiveness of the lobby and facilities.
• Biz center was not 24 hours.

“Only stayed for one night, but it was nice and quiet and the bed was comfy. The guy in the biz center even let me stay over the closed time so I could finish up some items online. The bellman were nice as were the front deck ladies.”

Dec 31, 2006 by Walter from Pasadena, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Served our purpose to travel from the vicinity of lax.
• There wasn¿t anything that we did not like.

“Our stay served the purpose of access to our departure airport. From check in to leaving for our morning flight time, your service at Radisson in terms of our stay was great. We received an upgrade, based on the availability. Your staff is very good at what they do.”

Dec 27, 2006 by Christopher from Keizer, OR
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• Close the airport and provided shuttle.
• My wife and I were placed into a 2 double bed smoking room that stunk.

“Room #547 on the 5th floor. The psycho check in lady stuck my wife and me into a 2 double bed smoking room with no view. The smoking stink was so bad that my wife and I could not sleep and felt sick the next day. We only had 6.5 hours to sleep before heading out for our next flight, so we did not complain because we didn't want to wait another hour to try and sleep.”

Dec 27, 2006 by Christopher from Keizer, OR
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• Close the airport and provided shuttle.
• Constant running water in the wall all night long.

“Room #1123 on the 11th floor facing away from the airport with no view. There was a constant sound of running water in the wall behind the bed for the entire night. So much for sleeping. The provided airport shuttle direct to the terminals was extremely helpful, since the hotel is not located as closely as indicated on their website.”

Dec 26, 2006 by R. from Tarzana, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice view from rooftop bar and grille.
• Parking rates at airport location.

“Worth staying at would recommend to anyone.”

Dec 24, 2006 by Gary from Hilo, HI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Good quality for the money.
• Did not include a morning paper.

“Quality hotel that I would stay at again, especially for the price I paid.”

Dec 20, 2006 by Eddie from North Vancouver Canada, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very clean, convenience, free internet and lots of conference rooms.
• None

“Although this hotel is a little bit old, it meets my expectations for a 3-stars hotel. It is just next to lax. Parking is $13/day, but internet is free. Overall, I would rate this hotel 9/10!”

Dec 20, 2006 by Mary K. from Bakersfield, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Beds too small for a 3 star.

“The location was great and the lobby was beautiful, but the beds where two small for two people, could use updated bed spreads as well, water pressure was bad and hot water went in and out and I was the first to shower. Not at all my expectations for star level and price.”

Dec 20, 2006 by Valery from Montreal, QC CA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[9]

• Convenient to lax airport; comfortable beds; dark curtains.
• In need of refurbishing; dirty carpet in room; no tea/coffee maker in room (we asked for one).

“The Radisson is a standard, business hotel, but looked a bit shabby - the carpet in the room, bedcovers and bathroom all looked as if they needed a good clean or replacing. However, the beds were comfortable and we did not hear the 'planes.”

Dec 18, 2006 by Amber from Fresno, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Overall appearance.
• Everything was fine.

“It was a great stay that exceeded the star level.”

Dec 18, 2006 by Quresh from Cherry Hill, NJ
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[8]

• Location.
• A/c did not work and a/c fan blower was very noisy.

“A/c problem was not fixed during our stay despite identifying to staff. It was being fixed while we were leaving. We could not sleep because of the noisy fan blower and high (74 degrees) room temp.”

Dec 17, 2006 by Mike from Philadelphia, PA
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[7]

• Location.
• Very tired not attractive.

“Kind of a sad property.”

Dec 16, 2006 by Brad from Land O Lakes, FL
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[8]

• Location only.
• I thought the room I had first was terrible.

“The first room they gave was terrible. I requested a non smoking room but the room was smoked in at one time. The room was in poor shape. The wireless internet wouldn't work and had 2 get it person from staff to fix but couldn't. Then after requesting a different room because of the above reasons they gave me another room which should had been the choice first. It was better furnished and not run down like the first room. This was the first time something like this happened to me using your service. I know I will not stay in that hotel when I go back to la.”

Dec 15, 2006 by Rod from Bakersfield, CA
Overall Rating: 3
Cleanliness:[1] • Staff:[6] • Location:[8]

• Location, amities.
• The room smelled badly and the shower was luck warm.

“The hotel is decaying. The elevators are incredibly slow; the elevator buttons are broken from people beating on them trying to get an elevator. This service in the penthouse lounge is terrible.”

Dec 13, 2006 by Joyce from Monro, CT
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• Great hotel for the price we paid through. If we had gone through the hotel, the rate would have been significantly higher.
• Self parking was expensive.

“Hotel was great. Would have liked wireless internet in the room instead of wire being connected to the computer (I like to lay down when using my laptop). The room was nice. The staff was nice. Clean. The self parking was expensive, but they made a mistake and only charged us twice (out of 6 days that we stayed there). If we had paid for 6 days of parking, it would have been ridiculous! Overall, great stay.”

Dec 12, 2006 by Heather from New Braunfels, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Nice staff, comfortable, nice pool and fitness room.
• Internet connection in room did not work. Had to pay for wireless connection in lobby where connectivity was sketchy.

“Comfortable but would not stay here again given problems with internet connection.”

Dec 9, 2006 by Oscar from Laporte, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was great throughout hotel.
• No access to fresh air in room.

“Hotel is on older side, but is staffed with the finest of people.”

Dec 9, 2006 by Edward from Friday Harbor, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Nice desert selection in the bar in the evening.
• I have no complaints.

“Very adequate for an airport hotel.”

Dec 8, 2006 by Graham from Bend, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and beds.
• Nothing.

“Excellent location, restaurants and exercise facilities great 'select comfort' beds courteous staff.”

Dec 5, 2006 by Steve from Florence, OR
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Close to airport.
• Parking expense was to high.

“I would go back.”

Dec 4, 2006 by Martijn from Groningen Netherlands, NV
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location, price.
• Parking costs of USD 13,00 per 24 hours.

“Hotel is very good for business travelers, but for leisure travelers as well, because it lies near the airport (LAX) and the rest of L.A. can be easily reached by car as well. Hotel rooms are nice and clean, large enough and not noisy. Staff is very friendly. Certainly recommended!”

Dec 3, 2006 by Tami from Camarillo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel is better than most hotels. It is clean, comfortable and luxurious.
• I wish they had a free breakfast but I understand why they don't.

“If you want the best for a good price.”

Dec 3, 2006 by Dorin from Sister Bay, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] •

• Close to the airport, clean, quiet, very good deal.
• There were a few maintenance things that needed to be done.

“I highly recommend it for business travelers. It was worth more than I paid.”

Nov 23, 2006 by Deanna G. from Tucson, AZ
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• The staff was friendly.
• The cost of parking each night.

“Most employees were very nice. However, I did have a problem with the room service. Also, it cost quite a bit for parking.”

Nov 22, 2006 by Merylee from Sacramento, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[7]

• Clean hotel.
• My room smells so bad.

“The hotel looks good, but the service is terrible.”