User Reviews for Radisson Hotel at Los Angeles Airport

Research User Reviews for Radisson Hotel at Los Angeles Airport (181-200 of 721)

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Sep 15, 2007 by Gary from Phoenix, AZ
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Nice lobby public areas.
• ATM in lobby charged me for transaction I did not make.

“Average.”

Sep 7, 2007 by Tony from Hayward, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[5]

• Nothing to like about this hotel. I will not stay there again.
• Expensive parking with no option for street parking. Room looks old with old damaged lampshades. Carpet is old. Overall not an attractive room.

“Judging from the room we stayed in, this is a 2-star hotel at best. AC takes hours to cool the room. Lamps have broken lampshades. Carpet does not look clean. Bathroom is tiny. Parking is $13 with no option for street-parking. I will not stay in this Radisson again.”

Sep 3, 2007 by Tim from North Billerica, MA
Overall Rating: 4
Cleanliness:[7] • Staff:[1] • Location:[7]

• Attractive lobby and decent location near lax.
• Front desk was not helpful or accommodating; our room lacked some standard amenities.

“Airport Radisson was a good location: easy to get to and get out of. However, in/out parking was 13 dollars a day. In addition, we were not informed that our room would not have the hotel's new premium beds, nor were we offered an upgrade. Also, the hotel front desk was slow and unhelpful when trying to retrieve a package. Finally, while they do offer free internet, the wireless network was inconsistent and the provided cable in the room was too short to use anywhere but the small desk in the corner.”

Sep 2, 2007 by Ned from Fresno, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Price, cleanliness, location.
• Could not open the windows, could not see out of them very well due to coating.

“Good hotel, right across the street from lax, good location, clean and well kept.”

Aug 31, 2007 by David from North Salem, NY
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[6]

• View from the restaurant.
• Front desk staff!

“This hotel is long past its prime and is in a serious need from a renovation of their rooms and staff.”

Aug 31, 2007 by Carrie from North Salem, NY
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[6]

• Close to LAX.
• Staff was horrible, rooms were shoddy, and parking was expensive and inconvenient.

“Maybe it was 3 stars around 1991, but the wallpaper was peeling in the rooms, the lamp shade balanced on the bulb, too few towels, broken iron, etc. The staff was rude - Customer service was none-existent at this property. I found the Latino male front desk clerk treating me without any respect while the male (and Spanish speaking) guests walked right in front of me and were helped. The valet took over the self-parking lot and blocked our car in. I have stayed in this hotel in the past and the service and amenities have rapidly declined in quality in the last 3 years. It should not be rated 3 stars.”

Aug 30, 2007 by Carolyn from Dallas, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[8]

• The laundry facility - had access to a washing machine.
• Shower pressure bad, thermostat did not work, sleep number bed kept losing air.

“Convenient location for my needs. Would not return. Personal as should have requested hotel with higher star and therefore could have enjoyed more luxury and better amenities.”

Aug 28, 2007 by Randy from Allen, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Their fitness facility was nice.
• The hotel parking at $13/day was excessive and more than other parking available in the immediate area.

“This hotel is very conveniently located near LAX. The room was clean and adequate in size. There was no complimentary breakfast like many other hotels and the parking fee is excessive when public parking in the immediate area is available for much less. The fitness room worked out well for us. The pool was heated the first night but was not heated the following 4 nights. The spa was always heated and on which was very nice in the cold LA evenings.”

Aug 28, 2007 by Dave from Lombard, IL
Overall Rating: 6
Cleanliness:[6] • Location:[8]

• Great location - good price.
• A little run down an old property needs update.

“Great location - good price. A little run down an old property needs update.”

Aug 28, 2007 by Lloyd from Union City, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[8]

• Customer service could be better. Rooms were not well prepared for guest.

“Although the room was spacious and the water pressure was adequate, I have several complaints about the customer service and the preparedness of the room. First of all, I was given a room with a faulty toilet. Of course, I complained and the front desk personnel apologized. She informed me that they would be bringing up the keys to the new room. After waiting close to 20 minutes, I decided to get the keys for myself. I was surprised to find that they had completely forgotten about me. To make matters worse, when I finally got to the new room. I had to plug in several lamps, the alarm clock and the television since they were all unplugged. This involved looking for the plugs, moving furniture and reaching behind beds. Needless to say, I was not very happy about this.”

Aug 28, 2007 by Yuan from Chicago, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[2] • Location:[5]

• Free internet, room space.
• Customer services (front desk).

“I lost my driver license in the front desk, I asked that lady help me look around behind the front desk, she didn't even try to look around, just told me not in there. I don't know how they got 3 star, this is the worst customer service I ever experience, will never go back there!”

Aug 27, 2007 by Quatasha from San Francisco, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The staff was very friendly, and the hotel was very clean.
• We had to pay $13 a day to park.

“This was a nice hotel. My kids really enjoyed it so I enjoyed it.”

Aug 27, 2007 by Kin from Staten Island, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Conveniently located. All basic facilities available.
• My family members have to stay in rooms on separate floors.

“Not much to comment since we arrived pretty late in the evening and left before noon the next morning.”

Aug 26, 2007 by Bianca from Elk Grove, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• The restaurant was fabulous and beautiful.
• The shuttle going to so many hotels.

“I dislike the shuttle system. When I was leaving the next am, there were so many people waiting for the shuttle with all their luggage, there was no way we were going to fit. There was only one shuttle. I ended up paying for a limo service, even though I had given myself more than enough time.”

Aug 25, 2007 by Paul from Ephrata, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location and staff.
• Had to pay for parking.

“Made any changes that we requested immediately.”

Aug 20, 2007 by Sabrina from Bakersfield, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• The king size bed was nice and big for my husband, our toddler and me. My daughter enjoyed watching the planes from our room.
• The bathtub in the room was patched up. If I wanted to bath in a messed up bathroom, I would have stayed home.

“Overall, the room was acceptable because all we did was sleep and watch TV in the room. If our stay was longer than overnight, it would not have been comfortable or roomy enough.”

Aug 20, 2007 by Dawnetta from Warrenton, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The price was excellent.
• Didnt agree with having to pay $13 per day for parking at a hotel I pay to stay at!

“Great hotel for the price. A+, the only thing I would change was having to pay $13 per day to park at a hotel I paid to stay at.”

Aug 19, 2007 by John from Nashville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good service and excellent beds and bedding.
• Parking staff difficult.

“Great location, clean, efficient, easy check-in and great beds!”

Aug 18, 2007 by Marcy from Sacramento, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great service!
• Lost my watch - no call back from housekeeping.

“I had a terrific experience. The hotel was easily accessible to the airport, and a shuttle got me there quickly. The bar was lovely and the service was fabulous. I would return there without a doubt!”

Aug 17, 2007 by Amber from San Francisco, CA
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[4]

• The pool is great.
• They have bed bugs in the mattress

“Pool was great; however both I and my husband woke up on first night with bed bug bites. It was horrible. The staff was very helpful and gave us 3 nights for free. Still didn't take the bites away though.”

Aug 17, 2007 by Nancy from Rancho Mirage, CA
Overall Rating: 2
Cleanliness:[8] • Staff:[1] • Location:[8]

• Select comfort bed
• Not enough words to describe

“When I arrived at the hotel, everything was fine. I unpacked and went to the "star bucks" within the hotel. Forget it! So I went back upstairs to my room and went to get more ice. The ice machine on the 8th floor was not working! I had to go to the 7th floor. Back in my room, I wanted to write a note to the manager - but there was neither pen nor paper! So I called the front desk and asked to speak to the manager. I was transferred to an extension and no one answered. Instead, I reached a voicemail of someone who didn't speak English. Though I assumed it wasn't the general manager since it wasn't a professional message, I still left a message with all my issues and asked for a call back. Then I went to take a shower - but you guessed it. No washcloths or hand towels.”

Aug 16, 2007 by Paul from Ephrata, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location and cost.
• Poor parking.

“We were there for two nights and three days. It meets our needs and was clean. The parking could be better.”

Aug 14, 2007 by Andrew from Portage, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[4] • Location:[8]

• Location.
• Customer service inattentive, especially bellmen.

“Good location for business travelers. Hotel is clean, comfortable. Staff appears they could care less about your existence in many situations.”

Aug 13, 2007 by Steve from Honolulu, HI
Overall Rating: 5
Staff:[5] •

• Airport proximity.
• The shuttle does not come in 15 minutes as stated.

“It is a normal hotel, not bad not good, for the price you expect more. Especially, when 4 (!) Sheraton shuttles pass by at 4 a.m. while waiting at the airport, before the Radisson shuttle comes. Otherwise it was ok. The stuff is not particularly friendly.”

Aug 13, 2007 by Zainab from Goleta, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staffs were friendly and very helpful. Beds very comfortable. Convenient location.
• Nothing to complain about!

“I would recommend it to anyone flying out of LAX and has an early flight next morning like us.”

Aug 12, 2007 by Joshua from Boston, MA
Overall Rating: 3
Cleanliness:[6] • Staff:[2] • Location:[7]

• It was close to the airport.
• Noisy.

“When I arrived, they did not have a room for me and the hotel was completely sold out. I had to be put in another facility.”

Aug 12, 2007 by Linda from El Segundo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fast check in online the comfort beds.
• Parking.

“I would recommend this hotel fast check-in on line clean rooms comfortable beds friendly staff welcome to the hotel fruit and cheese tray very impressed.”

Aug 12, 2007 by Patti from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• No free business center or wireless.

“Only stayed one night but hotel was fine for the price. They should offer free computer use like most business hotels.”

Jul 25, 2007 by Debbie from Hollister, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Attractive with very comfortable mattress.
• Pillows not comfortable and buffet breakfast was not hot.

“I found this hotel very pleasant with welcoming staff. For the price, the visit was excellent.”

Jul 23, 2007 by Deborah from Shell Beach, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• The staff and restaurant were awesome.
• We were right next to a very noisy elevator.

“This hotel is a perfect place to stay in between destinations. Location near the LA airport is convenient, and the staff is very friendly. The food in the dinner house is excellent. We were pleasantly surprised!”

Jul 23, 2007 by Tanya from Goshen, IN
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[10]

• Could swim in the pool/hot tub 24 hrs a day.
• Beds were very bad & cost too much to park!

“They advertise these "nice & dial comfort" sleep beds which I never did see. The beds were really bad! Couldn't sit on the edge at the foot or sleep close to the side because you would fall off! Parking was $16/day which should have come with the price of the room!”

Jul 22, 2007 by Thomas from Bethlehem, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Close to airport.
• Long check-in line.

“Good view of airport; comfortable beds.”

Jul 20, 2007 by Michael from Lees Summit, MO
Overall Rating: 5
Cleanliness:[8] • Staff:[1] • Location:[10]

• The restaurant.
• Apathetic staff.

“The restaurant is a great restaurant. I had the warm seafood salad. It was the best I had ever had. The hotel staff is snooty and apathetic. New Yorkers are friendlier than these people.”

Jul 18, 2007 by Carol from Sparta, NJ
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean, nice, and well appointed.
• AC unit was inside the room. Very noisy.

“Clean, neat, decent public rooms, obviously older hotel redone, but tastefully. Rooms are nice, clean, also updated, but the air conditioning unit was located in a closet inside the room, and there was a bit of noise some would find difficult to sleep with. They provided earplugs and sleep CD! They tried. Parking was free which was nice too.”

Jul 17, 2007 by Jeri from Marion, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and spacious.
• Could not get 2 beds.

“They only had a king bed for 4 of us. But they were very helpful about getting a rollaway and there was still plenty of room. Very nice service and facility.”

Jul 17, 2007 by Dave from Butler, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[8]

• No internet service.

“I have stayed at this hotel twice. This hotel is very bad”

Jul 15, 2007 by Troy from Seabrook, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Parking was cheaper than other hotels & free internet.
• Free parking would be better.

“Great location by the airport. Free internet. Quiet, clean room with all the amenities that you could ask for.”

Jul 15, 2007 by Selina from Blaine, WA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• Close to airport.
• Very close to air port.

“Checked-in at 4:00 pm and cannot let us to transfer another room since the first room we don't like because it is too close to the highway. So, we keep coming back every 2 hours to make our request till 11:00 pm. The answer still the same the hotel is full.”

Jul 10, 2007 by Jon from Hong Kong, BC CA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[6]

• Free wireless internet.
• Poor lobby area.

“Good for one night, or if flying out early next day, nothing to do at hotel for children.”

Jul 9, 2007 by Al from Lake Geneva, WI
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very convenient to airport.
• First night after arriving back to hotel after working all day, my room was not restocked neither with soap nor shampoo.

“Overall, an okay experience, the room wasn't extravagant as I would have expected of a 4 star hotel rating. The room was clean, but was rather upset at the end of the day coming back to a hotel with no soap or shampoo to clean myself with the first night, then the following night my room key not working. Would have expected this from a Motel 6, not a Radisson property.”

Jul 1, 2007 by Cindy from Ridgecrest, CA
Overall Rating: 2
Cleanliness:[6] • Staff:[5] • Location:[7]

• The location close to the airport.
• I didn't like anything about this hotel other then location.

“I would not stay at this hotel again. The only "nice" thing about this place was the lobby.”

Jun 30, 2007 by Pete from Tucson, AZ
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location; room generally large and comfortable; good soundproofing.
• Bathroom sink cracked; hot/cold shower water reversed; poor TV picture

“Excellent for proximity to LAX. Upkeep adequate but no better. Rooms comfortable. Based on admittedly limited experience.”

Jun 30, 2007 by Jonathan from Kailua-Kona, HI
Overall Rating: 3
Cleanliness:[8] • Staff:[3] • Location:[7]

• Decent sized room with a sleep number bed.
• Bell staff service.

“I'm handicapped and I was forced to unload my own bags from the car because the valet wouldn't do it and he said the bellman was too busy. LAN cable was messed up and needed engineering to come repair. Requested extra pillows upon check-in for my leg at front desk and had to call again before I finally got them. Could be a 3-Star hotel if the staff was better, but I would only give it a 2.5-Star rating now.”

Jun 26, 2007 by Dee from Sanger, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• They were very accommodating to our needs and requests.
• Nothing that I can think of.

“They were very friendly and accommodating to our needs and we would recommend the Radisson to anyone visiting the area.”

Jun 26, 2007 by Betty from Burr Ridge, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient to the airport and car rental returns.
• Parking was difficult to find in the parking lot and felt unsafe in the parking facility.

“Only complaint was the parking situation. Facility felt deserted and unsafe, and if I had been traveling alone, would have felt even less safe. Otherwise, was convenient to the airport and car rental return. My stay was not very long, only approximately eight hours.”

Jun 22, 2007 by Don from Irvine, CA
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[5]

• Location.
• Noisy.

“I was given a very noisy room. The bed was terrible.”

Jun 20, 2007 by Mike from Watkinsvile, GA
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[9]

• Location.
• Room seemed musty (like it had been a smoking room), a/c did not cool room.

“Convenient to airport, but not the Ritz.”

Jun 18, 2007 by Ann-Marie from Palm Springs, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[8]

• Convenient location for lax.
• Mold on bathroom wall(s), a/c didn't work properly, miss billed for drinks.

“The bathroom had mold on several walls. The a/c did not work well. It does blow air but never cooled the room. My room was billed for room service that I did not order and to top it off when my mom paid the valet cash for parking our car it was still charged to our room. In the hotels defense they did remove the room service bill. I did not know about the car until we left the hotel to have it removed as well.”

Jun 11, 2007 by M from Del Mar, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[10] • Location:[9]

• Manager was very responsive.
• Roaches in the bathroom.

“They gave me a room that was not made up, but the manager quickly rectified the problem. The first day I brought in the newspaper and left it on the chair to read when I returned, but when I got back it was gone. There were several roaches in the bathroom. One day I had to wait 10 minutes for an elevator.”

Jun 11, 2007 by Tommy from Inglewood, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Charming, friendly and great bar!
• Nothing.

“Conveniently located to the airport. Great service oriented hotel. I enjoyed my stay and would come back.”