User Reviews for Radisson Hotel at Los Angeles Airport

Research User Reviews for Radisson Hotel at Los Angeles Airport (161-180 of 721)

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Oct 14, 2007 by Judy from Indian Wells, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[9] • Location:[10]

• Had a very good meal in the bar which was pleasant.
• Bedding was limp and did not contour to the bed, room was not clean.

“Although it served my purpose as to proximity to the airport it was not a pleasant experience as it was dirty, with very poor mattress and bedding. I would not want to stay in that hotel again.”

Oct 13, 2007 by Yolanda from Monterrey, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Valet parking.
• Bed, pillows.

“The hotel was good, but Ive been to better hotels of 3 stars than this (the Marriott lax).”

Oct 13, 2007 by Erin from Seattle, WA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[6]

• 24 hour room service with quality meals.
• The elevators were ridiculously slow and there were no inspection reports posted.

“Conveniently located near lax, though possibly a bit too close. The muffled sound of airplanes could be heard through the walls. The penthouse lounge was quite nice with a nice view of LAX's encounter restaurant. The lobby was spacious and concierge services were friendly and prompt. Several guests complained about the elevators. The average wait time was 10 15 minutes and they did not always stop at the floor selected. This is an issue that needs immediate attention as it could pose a safety concern. My impression was that the staff was well aware of the issue, but gave it little importance.”

Oct 12, 2007 by Chris from Escondido, CA
Overall Rating: 2
Cleanliness:[8] • Staff:[9] • Location:[8]

• Nice clean room.
• Charged $20 for parking.

“Nice hotel. Beware though. Subtract $20 from the price you want to pay because they will give you a mandatory charge of about $20 when you get to the hotel.”

Oct 11, 2007 by Tom from Pottstown, PA
Overall Rating: 3
Cleanliness:[6] • Staff:[2] • Location:[6]

• Very Well kept.

“It was a very nice hotel.”

Oct 11, 2007 by Peter from Ny, NY
Overall Rating: 9
Staff:[6] • Location:[8]

• Star bucks in the lobby.
• Internet connection and cable TV reception poor.

“Very handy for LAX and this area of LA. All sorts of problems with room internet and foyer internet cost is a rip-off - not helpful for a business traveler. Otherwise an OK residence but nothing special.”

Oct 10, 2007 by Felecia from Delray Beach, FL
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[8]

• The location is close to the airport.
• The rooms, the service, everything half ass.

“I would never stay at this hotel again. I had to change rooms 3 times; there was a leak in one of my rooms that ruined most of my clothes. They changed my room and dry cleaned my clothes and then the charges were on my bill. It was a hassle to get it strengthens out as with every other issue. 8 days out of my seven days, I did not receive any wash cloths in my room. I have lived in hotels for the past 2 years because my job is 100% travel this is the worst 3 star hotel I have ever stayed in no wait peppermill in Reno is worst, but I expected more from an lax hotel. They have the slowest elevators I have ever been on in my life, it took us up to the top floor and we are stuck for a few minutes, I have stayed at the other Radisson not too far away from that one and it is so much better. I also ordered a fridge and when I came back in my room is set up right next to my bed! The rooms are not small; it was so close that if I hung my foot off the bed I would hit the thing. Horrible! One plus is that the bell men were a great help, everything/everyone else needs to get it together ASAP.”

Oct 7, 2007 by Joe from Waipahu, HI
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[9]

• Nice lobby/public facilities. Airport shuttle service was great and efficient. Desk clerk was very pleasant.
• Non smoking room smelled like someone just lit one up. Room looked worn down, needs renovating. Dirty walls around ceiling and vents.

“Overall experience was nice, I just was disappointed in the hotel when my wife and I walked into the room and felt dirty due to the smoke smell and dirty walls. We had traveled all day and our 2 years old son was exhausted, so we didn't request a new room. It was worth the price we paid but not much more.”

Oct 7, 2007 by Paul from Los Angeles, CA
Overall Rating: 2
Cleanliness:[7] • Staff:[2] • Location:[7]

• Onsite parking.
• Room smelled of cigarettes and they did not have another room for me to switch too.

“The hotel is convenient for its purposes but rooms are very old looking and a little stuffy. They should check into the Crowne Plaza which is in their class down the street for a few ideas.”

Sep 30, 2007 by Anil from Secane, PA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• Public spaces & restaurants were good, hotel staff was friendly.
• Room has a pretty old look. Unclean window panes. Not much of a control on the ac.

“I have stayed In the mar riots (residence Inn) which offer you a better ac, refrigerator, microwave, fully equipped kitchen, free Internet, complimentary breakfast. All at a price "little more" than I paid for this hotel.”

Sep 30, 2007 by Gautam from San Jose, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Free parking and internet.
• Tattered furniture, walls; too small bathroom.

“Decent for a short 1-2 day trip bathroom is way too small and poor counter space.”

Sep 30, 2007 by William from Lawrenceville, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Proximity to airport
• Charges guests same amount for parking as general public.

“The staff was friendly and helpful, and the location can't be beat for access to lax. They should not be charging guests the same $13.00 per day for parking as they do for the public using their lot for airport parking.”

Sep 29, 2007 by Eileen from Kirkland, WA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Close to airport.
• It took 50 minutes for the van to pick me up and travel to hotel, unacceptable.

“The hotel was fine, on the night I was there the key machine did not work so all guests had to have security open the doors for them and then if you went out you had to have them reopen the door. Also it took way to long for the van to pick me up and to get to the hotel which is only 5 minutes away. Other than that the hotel was fine. Also, it seems like when I book rooms, I always get next to the elevator and/or ice machine. I am a light sleeper and never seem to get a good night sleep.”

Sep 27, 2007 by Diane from Cambridge, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location and excellent condition.

“We are all happy with our experience with this hotel.”

Sep 26, 2007 by Bill from Montrose, CO
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location, bed.
• Room service was poor.

“Good hotel, great location, friendly service.”

Sep 25, 2007 by Teresa from Marana, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• When I did have problems with the room & reservations, the staff was friendly and solved the problems quickly, without attitude.
• The additional charge of $13 a night for parking when you're already a hotel guest.

“The hotel was good overall. I had some problems with connecting to the internet which was resolved by maintenance within an hour. There was a problem with the desk deleting my 3rd night for some reason but it was quickly resolved without attitude from the girls at the front desk. The elevators were extremely slow; one even got stuck briefly for a minute or so. Luckily a room service waiter in the elevator with me got it going. I did not like having to pay an additional $13 a night for parking as a guest of the hotel.”

Sep 22, 2007 by Armando from Oakland Park, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Friendly night staff.
• They should not charge for the parking If you are a hotel guest or at least charge less than 13 dells!

“My only dilemma was the need to pay 13 dells per night, In the hotel parking lot when I'm staying there.”

Sep 21, 2007 by Sia from Chino Valley, AZ
Overall Rating: 4
Cleanliness:[8] • Staff:[6] • Location:[8]

• Lobby & shuttle entrance.
• The room.

“Room did not meet the standard of the hotel name or the impression left on me from the lobby & restaurant.”

Sep 16, 2007 by Deb from Los Angeles, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Double windows - so it was the quietest airport hotel Ive stayed in.
• Very small bathroom.

“Not as nice as the lax Marriott, but a clean, pleasant place with very quiet rooms. Desk clerk was helpful and friendly.”

Sep 16, 2007 by Erica from Miami, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenience to airport.

“Great location to lax parking was convenient staff was nice.”

Sep 15, 2007 by Gary from Phoenix, AZ
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Nice lobby public areas.
• ATM in lobby charged me for transaction I did not make.

“Average.”

Sep 7, 2007 by Tony from Hayward, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[5]

• Nothing to like about this hotel. I will not stay there again.
• Expensive parking with no option for street parking. Room looks old with old damaged lampshades. Carpet is old. Overall not an attractive room.

“Judging from the room we stayed in, this is a 2-star hotel at best. AC takes hours to cool the room. Lamps have broken lampshades. Carpet does not look clean. Bathroom is tiny. Parking is $13 with no option for street-parking. I will not stay in this Radisson again.”

Sep 3, 2007 by Tim from North Billerica, MA
Overall Rating: 4
Cleanliness:[7] • Staff:[1] • Location:[7]

• Attractive lobby and decent location near lax.
• Front desk was not helpful or accommodating; our room lacked some standard amenities.

“Airport Radisson was a good location: easy to get to and get out of. However, in/out parking was 13 dollars a day. In addition, we were not informed that our room would not have the hotel's new premium beds, nor were we offered an upgrade. Also, the hotel front desk was slow and unhelpful when trying to retrieve a package. Finally, while they do offer free internet, the wireless network was inconsistent and the provided cable in the room was too short to use anywhere but the small desk in the corner.”

Sep 2, 2007 by Ned from Fresno, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Price, cleanliness, location.
• Could not open the windows, could not see out of them very well due to coating.

“Good hotel, right across the street from lax, good location, clean and well kept.”

Aug 31, 2007 by David from North Salem, NY
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[6]

• View from the restaurant.
• Front desk staff!

“This hotel is long past its prime and is in a serious need from a renovation of their rooms and staff.”

Aug 31, 2007 by Carrie from North Salem, NY
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[6]

• Close to LAX.
• Staff was horrible, rooms were shoddy, and parking was expensive and inconvenient.

“Maybe it was 3 stars around 1991, but the wallpaper was peeling in the rooms, the lamp shade balanced on the bulb, too few towels, broken iron, etc. The staff was rude - Customer service was none-existent at this property. I found the Latino male front desk clerk treating me without any respect while the male (and Spanish speaking) guests walked right in front of me and were helped. The valet took over the self-parking lot and blocked our car in. I have stayed in this hotel in the past and the service and amenities have rapidly declined in quality in the last 3 years. It should not be rated 3 stars.”

Aug 30, 2007 by Carolyn from Dallas, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[8]

• The laundry facility - had access to a washing machine.
• Shower pressure bad, thermostat did not work, sleep number bed kept losing air.

“Convenient location for my needs. Would not return. Personal as should have requested hotel with higher star and therefore could have enjoyed more luxury and better amenities.”

Aug 28, 2007 by Randy from Allen, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Their fitness facility was nice.
• The hotel parking at $13/day was excessive and more than other parking available in the immediate area.

“This hotel is very conveniently located near LAX. The room was clean and adequate in size. There was no complimentary breakfast like many other hotels and the parking fee is excessive when public parking in the immediate area is available for much less. The fitness room worked out well for us. The pool was heated the first night but was not heated the following 4 nights. The spa was always heated and on which was very nice in the cold LA evenings.”

Aug 28, 2007 by Dave from Lombard, IL
Overall Rating: 6
Cleanliness:[6] • Location:[8]

• Great location - good price.
• A little run down an old property needs update.

“Great location - good price. A little run down an old property needs update.”

Aug 28, 2007 by Lloyd from Union City, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[8]

• Customer service could be better. Rooms were not well prepared for guest.

“Although the room was spacious and the water pressure was adequate, I have several complaints about the customer service and the preparedness of the room. First of all, I was given a room with a faulty toilet. Of course, I complained and the front desk personnel apologized. She informed me that they would be bringing up the keys to the new room. After waiting close to 20 minutes, I decided to get the keys for myself. I was surprised to find that they had completely forgotten about me. To make matters worse, when I finally got to the new room. I had to plug in several lamps, the alarm clock and the television since they were all unplugged. This involved looking for the plugs, moving furniture and reaching behind beds. Needless to say, I was not very happy about this.”

Aug 28, 2007 by Yuan from Chicago, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[2] • Location:[5]

• Free internet, room space.
• Customer services (front desk).

“I lost my driver license in the front desk, I asked that lady help me look around behind the front desk, she didn't even try to look around, just told me not in there. I don't know how they got 3 star, this is the worst customer service I ever experience, will never go back there!”

Aug 27, 2007 by Quatasha from San Francisco, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The staff was very friendly, and the hotel was very clean.
• We had to pay $13 a day to park.

“This was a nice hotel. My kids really enjoyed it so I enjoyed it.”

Aug 27, 2007 by Kin from Staten Island, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Conveniently located. All basic facilities available.
• My family members have to stay in rooms on separate floors.

“Not much to comment since we arrived pretty late in the evening and left before noon the next morning.”

Aug 26, 2007 by Bianca from Elk Grove, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• The restaurant was fabulous and beautiful.
• The shuttle going to so many hotels.

“I dislike the shuttle system. When I was leaving the next am, there were so many people waiting for the shuttle with all their luggage, there was no way we were going to fit. There was only one shuttle. I ended up paying for a limo service, even though I had given myself more than enough time.”

Aug 25, 2007 by Paul from Ephrata, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location and staff.
• Had to pay for parking.

“Made any changes that we requested immediately.”

Aug 20, 2007 by Sabrina from Bakersfield, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• The king size bed was nice and big for my husband, our toddler and me. My daughter enjoyed watching the planes from our room.
• The bathtub in the room was patched up. If I wanted to bath in a messed up bathroom, I would have stayed home.

“Overall, the room was acceptable because all we did was sleep and watch TV in the room. If our stay was longer than overnight, it would not have been comfortable or roomy enough.”

Aug 20, 2007 by Dawnetta from Warrenton, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The price was excellent.
• Didnt agree with having to pay $13 per day for parking at a hotel I pay to stay at!

“Great hotel for the price. A+, the only thing I would change was having to pay $13 per day to park at a hotel I paid to stay at.”

Aug 19, 2007 by John from Nashville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good service and excellent beds and bedding.
• Parking staff difficult.

“Great location, clean, efficient, easy check-in and great beds!”

Aug 18, 2007 by Marcy from Sacramento, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great service!
• Lost my watch - no call back from housekeeping.

“I had a terrific experience. The hotel was easily accessible to the airport, and a shuttle got me there quickly. The bar was lovely and the service was fabulous. I would return there without a doubt!”

Aug 17, 2007 by Amber from San Francisco, CA
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[4]

• The pool is great.
• They have bed bugs in the mattress

“Pool was great; however both I and my husband woke up on first night with bed bug bites. It was horrible. The staff was very helpful and gave us 3 nights for free. Still didn't take the bites away though.”

Aug 17, 2007 by Nancy from Rancho Mirage, CA
Overall Rating: 2
Cleanliness:[8] • Staff:[1] • Location:[8]

• Select comfort bed
• Not enough words to describe

“When I arrived at the hotel, everything was fine. I unpacked and went to the "star bucks" within the hotel. Forget it! So I went back upstairs to my room and went to get more ice. The ice machine on the 8th floor was not working! I had to go to the 7th floor. Back in my room, I wanted to write a note to the manager - but there was neither pen nor paper! So I called the front desk and asked to speak to the manager. I was transferred to an extension and no one answered. Instead, I reached a voicemail of someone who didn't speak English. Though I assumed it wasn't the general manager since it wasn't a professional message, I still left a message with all my issues and asked for a call back. Then I went to take a shower - but you guessed it. No washcloths or hand towels.”

Aug 16, 2007 by Paul from Ephrata, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location and cost.
• Poor parking.

“We were there for two nights and three days. It meets our needs and was clean. The parking could be better.”

Aug 14, 2007 by Andrew from Portage, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[4] • Location:[8]

• Location.
• Customer service inattentive, especially bellmen.

“Good location for business travelers. Hotel is clean, comfortable. Staff appears they could care less about your existence in many situations.”

Aug 13, 2007 by Steve from Honolulu, HI
Overall Rating: 5
Staff:[5] •

• Airport proximity.
• The shuttle does not come in 15 minutes as stated.

“It is a normal hotel, not bad not good, for the price you expect more. Especially, when 4 (!) Sheraton shuttles pass by at 4 a.m. while waiting at the airport, before the Radisson shuttle comes. Otherwise it was ok. The stuff is not particularly friendly.”

Aug 13, 2007 by Zainab from Goleta, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staffs were friendly and very helpful. Beds very comfortable. Convenient location.
• Nothing to complain about!

“I would recommend it to anyone flying out of LAX and has an early flight next morning like us.”

Aug 12, 2007 by Joshua from Boston, MA
Overall Rating: 3
Cleanliness:[6] • Staff:[2] • Location:[7]

• It was close to the airport.
• Noisy.

“When I arrived, they did not have a room for me and the hotel was completely sold out. I had to be put in another facility.”

Aug 12, 2007 by Linda from El Segundo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fast check in online the comfort beds.
• Parking.

“I would recommend this hotel fast check-in on line clean rooms comfortable beds friendly staff welcome to the hotel fruit and cheese tray very impressed.”

Aug 12, 2007 by Patti from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• No free business center or wireless.

“Only stayed one night but hotel was fine for the price. They should offer free computer use like most business hotels.”

Jul 25, 2007 by Debbie from Hollister, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Attractive with very comfortable mattress.
• Pillows not comfortable and buffet breakfast was not hot.

“I found this hotel very pleasant with welcoming staff. For the price, the visit was excellent.”

Jul 23, 2007 by Deborah from Shell Beach, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• The staff and restaurant were awesome.
• We were right next to a very noisy elevator.

“This hotel is a perfect place to stay in between destinations. Location near the LA airport is convenient, and the staff is very friendly. The food in the dinner house is excellent. We were pleasantly surprised!”