User Reviews for Best Value Pinecrest Inn-Idaho Falls

Research User Reviews for Best Value Pinecrest Inn-Idaho Falls (21-40 of 66)

• Add Your Own Review »

Sep 6, 2006 by Kara from Springville, UT
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• The staff did their best to provide adequate breakfast items.
• It was dirty, smelly and in disrepair.

“This was the worst motel we have ever stayed in. We were given a key to our room and it was already occupied. The rooms smelled of smoke. It was run down and dirty.”

Sep 4, 2006 by Mary from Boise, ID
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Friendly, quiet, clean, not hard to find your way to major areas.
• n/a

“Services were very good and the room above satisfactory. The continental breakfast was worth waking up to and the workers were very friendly and courteous. I would definitely recommend this place to friends and family.”

Aug 24, 2006 by Korey from Lewiston, UT
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[6]

• I liked the friendliness of the staff.
• I didn't like the location. It seemed to be in a very noisy part of town.

“The courtyard of the hotel was nice, but the place was quite noisy and seemed to be more of a hangout for young adults than a place to take children. The staff was very friendly and courteous.”

Aug 15, 2006 by Kenneth from Dingle, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great room quite large.
• Swimming pool was too cold.

“The room we had was large enough for a family of six. we were close to the areas we needed to be at or visit.”

Jul 30, 2006 by Larry from Boise, ID
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[7]

• I Really can't, anything remotely OK, is offset by negatives.
• Mold in Bathroom, Smelly halls, rooms, Cost exceeded that of Walk-ins.

“N/A”

Jul 26, 2006 by Marty from Wendell, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very helpful in finding a tire repair place open on Sunday. Great staff!!!!
• I could not find a thing wrong with this Motel or the Staff!!

“The room was very clean and offered more to the occupant than I expected. I think the star rating is set too low for this Motel, it should be higher. Great place to stay and I plan to return.”

Jul 25, 2006 by Rob C. from Ogden, UT
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[7]

• The room was clean; hotel staff was friendly and helpful; low price.
• The motel is old and unattractive; it attracted a rougher class of clientele.

“Pine crest Inn is well located just off the Yellowstone Hwy. It is an older property with serious need for room updates, but the friendly staff, clean and comfortable rooms and low price make it an ideal one night stop en route to or from the parks. It is also less than an 2 hour drive over Teuton Pass to Jackson where a hotel like this would cost 3 or 4 times as much. Rooms have a microwave oven and small refrigerator.”

Jul 6, 2006 by Billie from Winnemucca, NV
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[5]

• The pool was the only thing I liked about this hotel.
• The staff, the rooms, and just about everything else.

“We booked 2 hotel rooms. We showed up after 5pm and was told that the rooms were still being cleaned and we would not be allowed to check in for another hour (at least). After we finally checked in, unloaded the car, we were able to get into the room (after 6pm). But soon found out that if we left, we would be unable to get back in because the keys weren't working. The maintenance man came but could not fix it. They had to call a second man to come fix it. We didn't want to have to reload the luggage into the car, could not leave our luggage in the room with the door having to stay open, and were told it wouldn't take long. We waited over 2 hours for it to get fixed. We asked for another room, we were denied. They told us they were booked, however, not everyone had checked in so we should have been given a room and when the key was fixed they could move one of the later arrivals to that room. The hotel did not seem very sanitary either and the air conditioner didn't work. I have never been so unsatisfied with a hotel, however, because of this experience.”

Jul 6, 2006 by Alan from South Jordan, UT
Overall Rating: 5
Cleanliness:[3] • Staff:[6] • Location:[6]

• The room itself was OK.
• The hotel was being painted and paint chips all over the place.

“The facilities wasn't in top condition. It also appeared that some of the helper's families was using the pool and hot tub.”

Jun 24, 2006 by Linda from Derby, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel had a rustic resort feel that was very appealing.
• Can't think of anything.

“Attractive, comfortable room, and lots of extras - a central courtyard with pool, whirlpool, and exercise equipment. Continental breakfast was nice. We felt we got a very good value for the money.”

Jun 23, 2006 by Nader from Ogden, UT
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• Was not too busy.
• N/A

“Pleasant and clean ¿ amenities could be better.”

Jun 19, 2006 by Callie from Homedale, ID
Overall Rating: 4
Cleanliness:[2] • Staff:[8] • Location:[8]

• The room was a nice size.
• Floors were extremely dirty. No bath tub.

“Very nice looking room, however, the carpeted floor was very dirty (walking barefoot across floor left feet black and "filmy"). Also heavy perfumed room was difficult to take.”

Jun 18, 2006 by Janette from Highland, UT
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[1]

• Nothing- it was disgusting.
• Everything- floor dirty, room stunk-FILTHY.

“We will never do business with you again! Your website rated it as a 2 star, I would call it a 1 based on a 5 star rating system. It was filthy dirty, esp. the floor. I did not dare let my 11 month old crawl on the floor. We tried to contact your customer service department but were told sorry. Where a company depends on customer satisfaction and repeat customers you sure do fail. We will never use you again and we will tell all our family, friends, and associates how deceiving you are not and are not willing to listen to your consumer. You need to re-evaluate your business because its terrible.”

Jun 18, 2006 by S from Lehi, UT
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[1]

• It had a television.
• Lights and switches broken, not modern, table wobbly, smelled.

“Not at all a good experience. ”

Jun 12, 2006 by John from Park City, UT
Overall Rating: 2
Cleanliness:[5] • Staff:[7] • Location:[5]

• The staff was friendly, and tried hard to make up for the quality of the building.
• The building was a dump! The rooms were old and dated.

“You should change this hotel from the 2 star you claim it to be to a one star, so people know what they are agreeing to stay in.”

May 29, 2006 by Mel from Glendora, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Price, location to family, large room.
• Small bathroom, facilities need upgrade.

“For the price, very good motel. is getting old but appears it is being upgraded. it was very close to our families home which made it very easy to move about. close to "old town" Idaho Falls but a few minutes to "new" shopping district. very nice people. continental breakfast was offered and a very good diner was near buy. next to golf course which many people there was for that purpose. overall good place but is not a hotel. pool, hot tub, sauna, and small exercise room was available but needed updating.”

May 24, 2006 by Gale from Laurel, MT
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[8]

• The staff was great! Close to a fair golf course.
• Our first room was NS adjoining a smoking room, smoke came under door requested a move and received it.

“Good value for the price, staff is very friendly and graciously allowed a move when we smelled smoke in our non-smoking room. This is not the Taj Mahal, but beds are comfortable and clean rooms are all you need for a short stay.”

May 23, 2006 by Chris from Ankeny, IA
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[8]

• Spacious rooms together (we had 4 rooms) accommodated our large group.
• Everything was great EXCETPT the floors. They were filthy!!

“Everything was good and spacious and even seemed clean EXCEPT the floors. As we walked either barefoot or in stocking feet, we quickly realized the floor was filthy. Our feet and socks were literally BLACK. Each night we each threw away our socks. I strongly suggest that they have the carpets shampooed!!! They are awful. 2 nights x 16 pair of socks!!! They were that bad that we knew they would not be salvageable even after washing! PLEASE suggest that they clean the carpets immediately!! Other than that, the accommodations were great.”

May 21, 2006 by Evan from Denver, CO
Overall Rating: 1
Cleanliness:[1] • Staff:[10] • Location:[2]

• The counter girl was very helpful and kind.
• Run down, dirty, air did not work, managers special was less than I paid.

“It was run down, dirty, the air conditioning did not work I was afraid to walk on the floor without shoes on. When the girl at the front desk saw how shocked I was she put me in the best room she had. She was the only bright spot in my stay. Even the better room was the worst room I have ever rented! The biggest joke is your website said the median price for a 2 star in Idaho Falls was $85.00. This was an awful experience.”

May 16, 2006 by Chad J. from Afton, WY
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[4]

• Manager special for same room was $39.
• Manager special for same room was $39.

“Hotel was older but rooms were remodeled and in OK shape. Only problem was that I paid 40 plus 10 in fees. This is not the type of hotel I would normally stay at so this was frustrating.”

May 15, 2006 by Joe D. from Blackfoot, ID
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[9]

• Early breakfast included in rate.
• Boring, older motel, free breakfast was sparse.

“Good location close to golf course. Has a secluded courtyard. Free breakfast is cereal, Danish and bagels. No interior access to office, must go outside through parking lot or courtyard. Could be difficult for older people in cold months. Very average motel.”

May 10, 2006 by Colleen from Herriman, UT
Overall Rating: 6
Cleanliness:[5] • Staff:[10] • Location:[5]

• Very friendly front desk people.
• Run down condition-not 2 star quality like we requested.

“The front desk workers were very helpful and friendly. They informed us that the hotel has undergone 2 ownership changes in the last month and were in the process of change. They also said that the hotel would be getting a complete remodel and better features and amenities will be added. When the remodel is complete I am sure the hotel will be of better quality. Our stay was fine for one night, but not what we expected from a "two star" hotel.”

May 6, 2006 by Arlene from New Plymouth, ID
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The price.
• When we got there we had to fix the toilet chain. Also, one desk clerk seemed to have family hanging around.

“Nice, clean hotel, the price is right, family friendly. We have stayed here several times.”

May 3, 2006 by Chad from Winston Salem, NC
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[7]

• Breakfast was included.
• Carpet was so dirty our feet became black after a few minutes.

“The hotel is very old. The biggest problem is that the carpet is very old and smells like mildew. Not only that, but the carpet was absolutely filthy. Our feet became black after walking around in our room. We informed the staff, but they didn't do anything. The walls are thin. Be prepared to hear your neighbors. Also, we needed a crib. The crib was not very clean and also smelled like mildew. The only positive thing about the stay was that they provided a very simple continental breakfast (oatmeal, bread, Danishes, etc.)”

Apr 26, 2006 by Darlne from Afton, WY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• Location close to restaurants.
• Location not close to Metro station.

“We enjoyed our stay and will definitely come back in the future.”

Apr 25, 2006 by Judith from Rupert, ID
Overall Rating: 2
Cleanliness:[2] • Staff:[6] • Location:[3]

• The room itself seemed clean.
• Lobby smelled, hallway carpet disgustingly dirty.

“Cleanliness is so important to most travelers and Pinecrest was not in the least clean. ”

Apr 18, 2006 by Susan from Helena, MT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• Friendly staff and clean.
• Everything was acceptable.

“The hotel is located a little out of the way, but Idaho Falls is not that large of a town. It is an older property that has been remodeled.”

Apr 12, 2006 by Matthew from Thaynw, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Fridge, microwave, and 2 queen beds for a great price.
• Noisy late at night.

“Great for the price and it met our expectations.”

Apr 8, 2006 by Brady from Driggs, ID
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[7]

• Friendly staff, good location.
• Kind of run down old hotel.

“Good economy hotel if you have more money to spend stay at one of the hotels on the river.”

Mar 15, 2006 by Pam from Nampa, ID
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[8]

• Hot tub.
• Smoky, heard neighbors all night.

“It was an older hotel, but it was ok. We heard the guy next to us talking all night long.”

Mar 8, 2006 by Douglas from Salem, OR
Overall Rating: 7
Cleanliness:[3] • Staff:[10] • Location:[10]

• The propel at the front desk were willing to help with changing our room and very nice about it.
• We found dirty socks and used Qtips in a not very clean room, the floors were even sticky.

“Even finding the room very dirty, the front desk was very helpful in getting us moved to a cleaner room.”

Mar 4, 2006 by Sharon from Libby, MT
Overall Rating: 3
Cleanliness:[4] • Staff:[8] • Location:[3]

• Hotel Staff was extremely friendly.
• There were a lot of bugs in our room.

“The staff was extremely friendly and the hotel seemed to be clean. It was not convenient to the Interstate but was not in a bad location as far as safety. The courtyard was beautiful and the outdoor poor was in a very nice location for guests but since our stay was in winter, it was closed. The sauna was out of order with no time expectation for repairs.”

Mar 1, 2006 by Jacalyn R. from Pocatello, ID
Overall Rating: 6
Cleanliness:[5] • Staff:[10] • Location:[5]

• The room itself was clean.
• The lobby was not clean and smelled bad. The halls were very cold.

“I would definitely consider this hotel an economy hotel. I reserved this room for my husband's birthday for a romantic time together. I was disappointed. I would not want to stay there again. The lobby looked like it had not been vacuumed and it smelled. The corridors were not heated. The room had a refrigerator in it and it looked like they were defrosting it.”

Feb 23, 2006 by Nicole from West Valley City, UT
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Great continental breakfast.
• The hallways smelled terrible!

“The room was spacious and clean, but the hallways smelled disgusting! The weather was snowy, and people were tracking in dirty slush, which made the carpets dank and moldy-smelling. Other than the smell, it was a nice place to stay. Easy to find and the price was right.”

Feb 12, 2006 by Steve from Powhatan, VA
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[1]

• Nothing.
• Baths only have a small corner shower-very cold tile floor in shower.

“This appears to be a older (50s-60s) motel remodeled (probably in the 80s or early 90s), the interior corridors are freezing cold and just have a shabby appearance. The rooms (double queen) are large but (my room on the ground floor) had a small corner shower with a freezing cold tile floor, the television could not be changed with the remote (TV channel selector probably broken inside the TV). Upon arrival the lock on the rooms sliding glass door was broken, second lock was unlocked (so anyone could have entered my room if I had not checked it. The hotel is noisy, you can hear children running in the rooms above you, the maids are running the vacuums early in the morning. This hotel is not as nice as many Motel 6 properties.”

Feb 7, 2006 by John from Soda Springs, ID
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[10]

• Very convenient location.
• It smelled badly of smoke (more in halls than room) and smelled musty.

“The motel was ok but old and musty. I really had no objections except the smell in halls and lobby. It was clean and fine.”

Feb 7, 2006 by R from Spanish Fork, UT
Overall Rating: 1
Cleanliness:[7] • Staff:[9] • Location:[4]

• Cleaning staff was very friendly and courteous.
• Ceilings are paper-thin. We could hear everything!

“Our non-smoking room had an odd smell, like too much perfume. The room was of a good size (double queens). No hairdryer or iron/ironing board (even though their website stated they did). We could hear *everything* that was going on upstairs: voices, walking, bed knocking against the wall, etc. The front desk did honor our request to move rooms to one with no one above us. Even then, we could still hear someone walking (creaking floor, etc.) Bottom line is that we will NEVER go back.”

Jan 18, 2006 by Jacob from Pocatello, ID
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[1]

• Continental breakfast.
• It was old dirty and had very poor service.

“Very old hotel, unclean bathrooms, facilities didn't work the whole stay (hot tub) the hotel was located on the other side of town from any mall, theater, restaurant etc.”

Jan 2, 2006 by Dave from Campbell, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[6]

• Continental breakfast was good.
• The television was old and the remote control was broken.

“The hotel room was big and the bed was soft. It was cold in the room and the bathroom was little cramped.”

Dec 23, 2005 by Arlene from New Plymouth, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendly staff.
• Variety of breakfast items.

“Great motel, great price, large rooms.”

Dec 22, 2005 by Sue from Ashton, ID
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[4]

• Room was large.
• Very old.

“Although this property is very old, most of the areas that were being used were well kept. The carpeting in the room needs replaced. The hot tub was very clean, the pool closed for the season. Exercise room equipment needs replaced. Sauna was inoperable. Lobby area was well maintained. The hospitality room warm and gracious.”

Dec 19, 2005 by Arlene from New Plymouth, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large clean rooms, friendly staff.
• Breakfast variety not as good as some

“We really like the price, the clean, very large rooms and the staff is very friendly and helpful.”

Dec 11, 2005 by Michael from Moore, ID
Overall Rating: 1
Cleanliness:[5] • Staff:[3] • Location:[8]

• The television worked.
• Bathroom had spilled peptobismol on floor. Access to office was by outside on icy walkways 2 deep

“I found the hallways dark cold and foreboding. Other tenants were noisy and bouncing on floors until after midnight. Staff seemed not to care about me as a person. The room was clean except for small details in the bathroom. It was advertised as having a hot tub and weight room. It did but, to use the facilities one had to travel ice covered paths out of doors. I felt mislead in what to expect. There was a pool but, not for customer use.”

Dec 4, 2005 by Karen from Marbleton, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff were very helpful, nice light continental breakfast.
• I couldn't really find anything to complain about.

“We went to stay and do some Christmas shopping it was conveniently located to shopping it was clean and tidy and the staff was friendly.”

Nov 26, 2005 by Ron from Orem, UT
Overall Rating: 2
Cleanliness:[4] • Staff:[8] • Location:[8]

• Breakfast buffet was nice.
• Smelly halls and Rooms, dirty carpets.

“The exterior of the hotel looked nice the interior is run down and dirty. This does not belong in the two star class. I have had much better for the same price.”

Nov 24, 2005 by Lincoln from Big Sky, MT
Overall Rating: 2
Cleanliness:[3] • Staff:[6] • Location:[6]

• Cheap.
• Very noisy on the lower level from people above.

“I did not sleep well at all. Every time the people above moved I could hear them. It was only quiet from around 2:30 am to 6:30 am. Worst hotel I have stayed at in a very long time.”