User Reviews for Best Value Pinecrest Inn-Idaho Falls

Research User Reviews for Best Value Pinecrest Inn-Idaho Falls (1-20 of 66)

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Sep 7, 2009 by Garik from Boise
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing positive to say.
• Way to many negative things to say in 20 words or less.

“I have stayed in over 200 (yes two hundred hotels and motels and inns) in my life, This was by far the worst of the worst. Had I known that, of course I would not have stayed there getting in at such a late hour. The place reeked of smoke, the carpet is too old. The bathroom (if you call it that was filthy) I complained and and was upgraded from a dog house to a dog kennel. The staff was awful and if this is what this so called hotel has to offer its guest then please save my soul for I will never be back.”

Mar 12, 2009 by RG from Deer Park, TX
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[5]

• The heater worked.
• Cleaning crew turned off the heater during day. Sheets weren't changed during stay after soiling.

“Room was tidy, but carpets were filthy. My daughter wet her bed and they didn't even change the sheets, they just made up the bed. We had to walk down the inside hallway to get to our car and saw 2 of the rooms labeled non-smoking. You could smell the smoke coming from inside the room as people were actively smoking inside.”

Aug 9, 2008 by Tim from Kemmerer, WY
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[5]

• Actual size of the room.
• Pool and Hot Tub area dirty and old.

“The room itself was very nice in size and was clean. The pool and hot tub area was dirty and old needs to be redone.”

Jul 12, 2008 by Wanda from San Manuel, AZ
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[3]

• We can't think of anything!
• Dirty, needs updating, unfriendly.

“At first glance, this hotel looks like a skid row dump. The front desk person did not greet us and was unfriendly. We did not had the king bed room. When we checked out, however, the day clerk was apologetic.”

Jul 11, 2008 by Rich from Miles City, MT
Overall Rating: 4
Cleanliness:[2] • Staff:[3] • Location:[3]

• Rooms are easy to get to.
• Room needed repair. Paint, wall paper falling of walls, carpet dirty.

“Hotel seems to be run on a shoe string. Maintenance is done only when they have to.”

Jul 7, 2008 by Chee S. from Singapore GB
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[5]

• The staff is friendly.
• The coffee pot was dirty.

“This hotel is good for budget travelers.”

Jun 29, 2008 by Don from Helena, MT
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[5]

• Leaving.
• It was very dirty.

“The hotel has seen better days. It was not very clean, had small rooms and seemed to have a marginal clientele.”

Feb 29, 2008 by Betsy from Idaho Falls, ID
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[6]

• Cable TV.
• "Fitness facility" was all old broken down equipment.

“While the room was fairly nice and clean, the fitness room was a joke, the public facilities were worn down and old.”

Jan 30, 2008 by Alicia from Orem, UT
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[6]

• Manager was friendly, and good cable TV.
• Lights didn't work, non-smoking room still smelled like smoke.

“When checking in, I was pleased with the friendliness of the manager. However, once we got to our "non-smoking" room, the hallway smelled of cigarette smoke, as did the room slightly. Only one out of 3 lights in the room worked and there was soap and shampoo left in the shower. However, it did come with free internet and cable TV, which provided our entertainment. The bed was somewhat comfortable, and provided 4 pillows. It also allowed us to regulate the heat. If the lights were fixed and the shower cleaned better, it would have been a 6 out of 10 experience instead of a 4 out of ten.”

Oct 20, 2007 by Kim from Island Park, ID
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[5]

• It did have a coffee pot and coffee in the room.
• The entrance was very dirty and the room was very worn.

“I felt the room was very dive and I would not stay again.”

Aug 30, 2007 by Nate from Sandy, UT
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[10]

• Price.
• Cleanliness, workout center needed attention, and staff not happy.

“Fairly clean rooms, however more attention to the bathrooms. The bed was great to sleep in and the room was clean. However, the bed was up on a nicely carpeted stand, but the planks of wood stuck out 3-4 inches. It just seemed a little unprofessional. I know this is only a one star hotel, but this was a little strange.”

Jul 30, 2007 by Kim from Apache Junction, AZ
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[7]

• Not much good could be said.
• Shabby, dirty, unsafe, expected to be asked if I would like the hourly rate.

“Lobby looks like a nice motel. Outside entry doors are not secure. Hallways were littered. Rowdy local bar next to motel. Due to bar patrons, parking space was unavailable by our first room. Our first room was disgusting. Carpet was sticky, I had to wear my shoes, comforter had blood stains on it (which I have pictures) the balcony door which faced the bar did not lock! Loud music from bar, people running around outside. When I called the front desk and they couldn't fix the door, they asked if I wanted another room. I said yes. The clerk left, then ten minutes later the front desk called to ask if I was still changing rooms. We were informed that we then had to go back to the front desk and turn in our keys before we could have our upgraded room. This room had a king size bed with only a shower. The comforter and sheets were clean. The chairs in this room were filthy (which I have pictures). I do have to say that I was at least able to walk on the carpet without my shoes. Had it not been 12:30am, we would have gone to another motel. Although, we were upgraded, the clerk who waited on us was not very friendly. Given the amenities that they listed and the price I paid, I expected a better situation. I would not recommend this hotel and would warning any female traveling alone not to even consider staying there. Pay the extra twenty dollars and stay somewhere else.”

Jul 23, 2007 by Eom from Los Angeles, CA
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[8]

• Easy to find and breakfast.
• I feel some smoking odor at non-smoking room.

“So .”

Jul 6, 2007 by Todd from Billings, MT
Overall Rating: 4
Cleanliness:[1] • Staff:[3] • Location:[4]

• The room was pretty good.
• The pool was frigid, the hot tub didn't work, and the place was dirty.

“Overall it was very dirty, hallways, pool area, and parking lot. The hot tub didn't work properly and when we complained, the clerk said she would contact the maintenance man. We had serious doubts that there really was a maintenance man. The hot tub and pool were both dirty.”

Jun 29, 2007 by Richard from Miles City, MT
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[5]

• Easy access to room.
• Hall had not been cleaned, food on floor.

“Hotel basically OK. Liked the courtyard.”

Jun 19, 2007 by Chris from Burley, ID
Overall Rating: 2
Cleanliness:[2] • Staff:[6] • Location:[3]

• Not much.
• Room stuck, bugs, a/c broke, noisy.

“I could have got this same room for less if I had called the hotel directly. This hotel will not be recommended by me or my family.”

Apr 24, 2007 by Brent from Moscow, ID
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[4]

• Quiet and clean.
• Bed too soft for my taste.

“This evidently was once a "classy" place, adjacent to a golf course. It is still kept clean, but is otherwise declining to decrepitude.”

Jan 2, 2007 by Kenneth D. from Eagle Mountain, UT
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything.

“I didn't get to stay there. I called the hotel as stated on your confirmation to see if I could get a double bed and non smoking. I told them (I have done this many times) that I was to call directly for special request. Needless to say, I never went, I cancelled the trip and did something else. I would never recommend this hotel if they treat customers that way. I have done many hotels with you and have been fine. This hotel is not one that likes you. I lost the money, but I guess I saved gas and food expenses.”

Oct 2, 2006 by Sandi from East Carondlete, IL
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[5]

• Friendly staff.
• No elevators, looked like a place workers stayed for the week & then went home for weekend.

“This hotel is kind of out of the way. The staff was friendly & helpful, but hotel needs updated. Must take steps, as all rooms are either up or down steps. Not too easy to get luggage to room.”

Sep 19, 2006 by Naomi from Melba, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Had a balcony, computer with internet availably.
• The halls smell like smoke.

“Great place, friendly employees, wonderful breakfast.”

Sep 6, 2006 by Kara from Springville, UT
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• The staff did their best to provide adequate breakfast items.
• It was dirty, smelly and in disrepair.

“This was the worst motel we have ever stayed in. We were given a key to our room and it was already occupied. The rooms smelled of smoke. It was run down and dirty.”

Sep 4, 2006 by Mary from Boise, ID
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Friendly, quiet, clean, not hard to find your way to major areas.
• n/a

“Services were very good and the room above satisfactory. The continental breakfast was worth waking up to and the workers were very friendly and courteous. I would definitely recommend this place to friends and family.”

Aug 24, 2006 by Korey from Lewiston, UT
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[6]

• I liked the friendliness of the staff.
• I didn't like the location. It seemed to be in a very noisy part of town.

“The courtyard of the hotel was nice, but the place was quite noisy and seemed to be more of a hangout for young adults than a place to take children. The staff was very friendly and courteous.”

Aug 15, 2006 by Kenneth from Dingle, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great room quite large.
• Swimming pool was too cold.

“The room we had was large enough for a family of six. we were close to the areas we needed to be at or visit.”

Jul 30, 2006 by Larry from Boise, ID
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[7]

• I Really can't, anything remotely OK, is offset by negatives.
• Mold in Bathroom, Smelly halls, rooms, Cost exceeded that of Walk-ins.

“N/A”

Jul 26, 2006 by Marty from Wendell, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very helpful in finding a tire repair place open on Sunday. Great staff!!!!
• I could not find a thing wrong with this Motel or the Staff!!

“The room was very clean and offered more to the occupant than I expected. I think the star rating is set too low for this Motel, it should be higher. Great place to stay and I plan to return.”

Jul 25, 2006 by Rob C. from Ogden, UT
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[7]

• The room was clean; hotel staff was friendly and helpful; low price.
• The motel is old and unattractive; it attracted a rougher class of clientele.

“Pine crest Inn is well located just off the Yellowstone Hwy. It is an older property with serious need for room updates, but the friendly staff, clean and comfortable rooms and low price make it an ideal one night stop en route to or from the parks. It is also less than an 2 hour drive over Teuton Pass to Jackson where a hotel like this would cost 3 or 4 times as much. Rooms have a microwave oven and small refrigerator.”

Jul 6, 2006 by Billie from Winnemucca, NV
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[5]

• The pool was the only thing I liked about this hotel.
• The staff, the rooms, and just about everything else.

“We booked 2 hotel rooms. We showed up after 5pm and was told that the rooms were still being cleaned and we would not be allowed to check in for another hour (at least). After we finally checked in, unloaded the car, we were able to get into the room (after 6pm). But soon found out that if we left, we would be unable to get back in because the keys weren't working. The maintenance man came but could not fix it. They had to call a second man to come fix it. We didn't want to have to reload the luggage into the car, could not leave our luggage in the room with the door having to stay open, and were told it wouldn't take long. We waited over 2 hours for it to get fixed. We asked for another room, we were denied. They told us they were booked, however, not everyone had checked in so we should have been given a room and when the key was fixed they could move one of the later arrivals to that room. The hotel did not seem very sanitary either and the air conditioner didn't work. I have never been so unsatisfied with a hotel, however, because of this experience.”

Jul 6, 2006 by Alan from South Jordan, UT
Overall Rating: 5
Cleanliness:[3] • Staff:[6] • Location:[6]

• The room itself was OK.
• The hotel was being painted and paint chips all over the place.

“The facilities wasn't in top condition. It also appeared that some of the helper's families was using the pool and hot tub.”

Jun 24, 2006 by Linda from Derby, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel had a rustic resort feel that was very appealing.
• Can't think of anything.

“Attractive, comfortable room, and lots of extras - a central courtyard with pool, whirlpool, and exercise equipment. Continental breakfast was nice. We felt we got a very good value for the money.”

Jun 23, 2006 by Nader from Ogden, UT
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• Was not too busy.
• N/A

“Pleasant and clean ¿ amenities could be better.”

Jun 19, 2006 by Callie from Homedale, ID
Overall Rating: 4
Cleanliness:[2] • Staff:[8] • Location:[8]

• The room was a nice size.
• Floors were extremely dirty. No bath tub.

“Very nice looking room, however, the carpeted floor was very dirty (walking barefoot across floor left feet black and "filmy"). Also heavy perfumed room was difficult to take.”

Jun 18, 2006 by Janette from Highland, UT
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[1]

• Nothing- it was disgusting.
• Everything- floor dirty, room stunk-FILTHY.

“We will never do business with you again! Your website rated it as a 2 star, I would call it a 1 based on a 5 star rating system. It was filthy dirty, esp. the floor. I did not dare let my 11 month old crawl on the floor. We tried to contact your customer service department but were told sorry. Where a company depends on customer satisfaction and repeat customers you sure do fail. We will never use you again and we will tell all our family, friends, and associates how deceiving you are not and are not willing to listen to your consumer. You need to re-evaluate your business because its terrible.”

Jun 18, 2006 by S from Lehi, UT
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[1]

• It had a television.
• Lights and switches broken, not modern, table wobbly, smelled.

“Not at all a good experience. ”

Jun 12, 2006 by John from Park City, UT
Overall Rating: 2
Cleanliness:[5] • Staff:[7] • Location:[5]

• The staff was friendly, and tried hard to make up for the quality of the building.
• The building was a dump! The rooms were old and dated.

“You should change this hotel from the 2 star you claim it to be to a one star, so people know what they are agreeing to stay in.”

May 29, 2006 by Mel from Glendora, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Price, location to family, large room.
• Small bathroom, facilities need upgrade.

“For the price, very good motel. is getting old but appears it is being upgraded. it was very close to our families home which made it very easy to move about. close to "old town" Idaho Falls but a few minutes to "new" shopping district. very nice people. continental breakfast was offered and a very good diner was near buy. next to golf course which many people there was for that purpose. overall good place but is not a hotel. pool, hot tub, sauna, and small exercise room was available but needed updating.”

May 24, 2006 by Gale from Laurel, MT
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[8]

• The staff was great! Close to a fair golf course.
• Our first room was NS adjoining a smoking room, smoke came under door requested a move and received it.

“Good value for the price, staff is very friendly and graciously allowed a move when we smelled smoke in our non-smoking room. This is not the Taj Mahal, but beds are comfortable and clean rooms are all you need for a short stay.”

May 23, 2006 by Chris from Ankeny, IA
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[8]

• Spacious rooms together (we had 4 rooms) accommodated our large group.
• Everything was great EXCETPT the floors. They were filthy!!

“Everything was good and spacious and even seemed clean EXCEPT the floors. As we walked either barefoot or in stocking feet, we quickly realized the floor was filthy. Our feet and socks were literally BLACK. Each night we each threw away our socks. I strongly suggest that they have the carpets shampooed!!! They are awful. 2 nights x 16 pair of socks!!! They were that bad that we knew they would not be salvageable even after washing! PLEASE suggest that they clean the carpets immediately!! Other than that, the accommodations were great.”

May 21, 2006 by Evan from Denver, CO
Overall Rating: 1
Cleanliness:[1] • Staff:[10] • Location:[2]

• The counter girl was very helpful and kind.
• Run down, dirty, air did not work, managers special was less than I paid.

“It was run down, dirty, the air conditioning did not work I was afraid to walk on the floor without shoes on. When the girl at the front desk saw how shocked I was she put me in the best room she had. She was the only bright spot in my stay. Even the better room was the worst room I have ever rented! The biggest joke is your website said the median price for a 2 star in Idaho Falls was $85.00. This was an awful experience.”

May 16, 2006 by Chad J. from Afton, WY
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[4]

• Manager special for same room was $39.
• Manager special for same room was $39.

“Hotel was older but rooms were remodeled and in OK shape. Only problem was that I paid 40 plus 10 in fees. This is not the type of hotel I would normally stay at so this was frustrating.”

May 15, 2006 by Joe D. from Blackfoot, ID
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[9]

• Early breakfast included in rate.
• Boring, older motel, free breakfast was sparse.

“Good location close to golf course. Has a secluded courtyard. Free breakfast is cereal, Danish and bagels. No interior access to office, must go outside through parking lot or courtyard. Could be difficult for older people in cold months. Very average motel.”

May 10, 2006 by Colleen from Herriman, UT
Overall Rating: 6
Cleanliness:[5] • Staff:[10] • Location:[5]

• Very friendly front desk people.
• Run down condition-not 2 star quality like we requested.

“The front desk workers were very helpful and friendly. They informed us that the hotel has undergone 2 ownership changes in the last month and were in the process of change. They also said that the hotel would be getting a complete remodel and better features and amenities will be added. When the remodel is complete I am sure the hotel will be of better quality. Our stay was fine for one night, but not what we expected from a "two star" hotel.”

May 6, 2006 by Arlene from New Plymouth, ID
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The price.
• When we got there we had to fix the toilet chain. Also, one desk clerk seemed to have family hanging around.

“Nice, clean hotel, the price is right, family friendly. We have stayed here several times.”

May 3, 2006 by Chad from Winston Salem, NC
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[7]

• Breakfast was included.
• Carpet was so dirty our feet became black after a few minutes.

“The hotel is very old. The biggest problem is that the carpet is very old and smells like mildew. Not only that, but the carpet was absolutely filthy. Our feet became black after walking around in our room. We informed the staff, but they didn't do anything. The walls are thin. Be prepared to hear your neighbors. Also, we needed a crib. The crib was not very clean and also smelled like mildew. The only positive thing about the stay was that they provided a very simple continental breakfast (oatmeal, bread, Danishes, etc.)”

Apr 26, 2006 by Darlne from Afton, WY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• Location close to restaurants.
• Location not close to Metro station.

“We enjoyed our stay and will definitely come back in the future.”

Apr 25, 2006 by Judith from Rupert, ID
Overall Rating: 2
Cleanliness:[2] • Staff:[6] • Location:[3]

• The room itself seemed clean.
• Lobby smelled, hallway carpet disgustingly dirty.

“Cleanliness is so important to most travelers and Pinecrest was not in the least clean. ”

Apr 18, 2006 by Susan from Helena, MT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• Friendly staff and clean.
• Everything was acceptable.

“The hotel is located a little out of the way, but Idaho Falls is not that large of a town. It is an older property that has been remodeled.”

Apr 12, 2006 by Matthew from Thaynw, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Fridge, microwave, and 2 queen beds for a great price.
• Noisy late at night.

“Great for the price and it met our expectations.”

Apr 8, 2006 by Brady from Driggs, ID
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[7]

• Friendly staff, good location.
• Kind of run down old hotel.

“Good economy hotel if you have more money to spend stay at one of the hotels on the river.”

Mar 15, 2006 by Pam from Nampa, ID
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[8]

• Hot tub.
• Smoky, heard neighbors all night.

“It was an older hotel, but it was ok. We heard the guy next to us talking all night long.”