User Reviews for Ivanhoe Plaza Downtown

Research User Reviews for Ivanhoe Plaza Downtown (1-20 of 161)

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Dec 8, 2009 by Lisa from Tampa,FL
Overall Rating: 9

• Staff is very helpful and friendly.
• The hallways smelled a little like mildew.

“Great and convienent location and a delicious restaurant a half mile away called Gargees.”

Nov 18, 2009 by Chuck from Sebastian,FL
Overall Rating: 3

• Accessible business center.
• Additional charges for parking. No free coffee. Small fuzzy TV.

“Not a good deal for the money. Additional parking charges, very small TV with bad picture. No complimentary coffee. Uncomfortable bed.”

Oct 28, 2009 by Laura from Jacksonville,FL
Overall Rating: 2

• Modern.
• Poor noise reduction between rooms and cooling unit was not working properly.

“Overall, was dissatisfied with the hotel. Very noisy. The room would not remain at a constant cool temperature. Parking fee was too high.”

Sep 18, 2009 by Jose from N. Charleston,SC
Overall Rating: 7

• Close to everything especially Disney World.
• No continental breakfast!

“Great hotel. Accessible to many establishments i.e. Disney World, different restaurants.”

Aug 7, 2009 by Bob from Fort Myers,FL
Overall Rating: 10

• Close to where I needed to be for business.
• Train noise.

“Hotel was clean and staff was very friendly and willing to go the extra mile.”

Jul 4, 2009 by Margaret from San Antonio,TX
Overall Rating: 5

• They have a Starbucks cafe in the lobby, but it was open 1 of 3 mornings I stayed.
• Attached parking rates are outrageous (14 dollars a night) not included in your hotel bill.

“I fount the facilities needing quite a bit more attention as to making them clean. Hallways and bathrooms smell. There is quite a bit of noise, especially since the train horn goes off several times at night (a railroad crossing one block over). One can hear the doors down the hall closing. Rooms are spacious and the beds very comfortable. There is high speed internet with very comfortable desk. The closet has a safe large enough to hold a full size laptop for safeguarding.”

Jun 26, 2009 by Jim from Orlando,FL
Overall Rating: 7

• Ruth at the front desk would be an asset to any hotel.
• Valet parking attendants.

“Very clean and comfortable, family friendly,safe & secure. The valet staff was extremely rude not only to myself but to the other 5 people that booked separate room reservations. Just because I was not driving a Mercedes ar BMW doesn't mean that I should have been treated any different. What these people didn't know is that I own a chain of Corporate Cafe's and a Catering business. There was not one other car in the valet area and I told them I was picking up a guest and they told me I had to move. After I moved a gentleman in a BMW pulled up and said he had to go up to his room to pick something up and the valet guy told him just to stay where he was. This was totally uncalled for and I would never valet my car at that hotel. Overall I would stay there again.”

Jun 15, 2009 by Clarke from Montgomery,AL
Overall Rating: 8

• Everyone was pleasant, decor was nice downstairs in lobby.
• It is obvious this hotel has some age on it and needs renovation. There was no mini bar/fridge, parking doesn't connect by floor to hotel and was 12.

“This obviously was a nice higher end hotel 15 or so years ago, but now it appears to show its age. The staff was excellent but the facility wasn't 3.5 star in my view. This is the second time I have experienced a hotel. Parking was an additional $12 per day.”

Jun 11, 2009 by Lori from Greenacres,FL
Overall Rating: 10

• Lobby was beautiful.
• Parking was expensive and $12 to self park and $15 for valet.

“Hotel was nice, staff was friendly and pool was small but clean.”

Jun 1, 2009 by David from Pinellas Park,FL
Overall Rating: 10

• Very nice staff, very nice room.
• Slight difficulty getting to the hotel (circled it a couple of times because I missed the turn).

“Great place to stay! We were on the 12th floor and had a gorgeous view of the sunrise the next morning! Very comfortable and relatively quiet room. The only noise we heard was from the door to the room next door. (There were apparently some teens on a trip and they were in the next room. They weren't careful with how hard they closed the door.) Other than that, it was a great night's rest!”

May 29, 2009 by Derek from Portales,NM
Overall Rating: 1

• I did not stay.
• That it was not the hotel area I searched for on your website.

“I named my own price for a Disney hotel not for a Downtown Orlando hotel.”

May 28, 2009 by Millicent from Austin,TX
Overall Rating: 9

• Very accommodating.
• Stained carpets in hallway.

“Extremely convenient to downtown Orlando and a great location if you're purposely trying to stay away from Disney and the obvious attractions.”

Apr 30, 2009 by Guillermo from St Petersburg,FL
Overall Rating: 8

• Conveniently off the highway.
• Paid to park for hotel guest.

“Overall great location/staff/rate. Nice big clean room. Great comfortable bed.”

Apr 28, 2009 by Anthony from Denver,CO
Overall Rating: 8

“Hotel was a wonderful value - nice location and significantly cheaper than my colleagues paid at hotel 3 blocks away! Felt safe and enjoyed nice room service.”

Apr 20, 2009 by Patti from Palm City,FL
Overall Rating: 8

• The hotel was very clean and elegant.
• I had a very hard time finding the entrance.

“The room was very clean, but I did not like that I had to pay for parking and I had to circle the hotel 3 times before I found the entrance, which was no small feat since downtown Orlando is very busy.”

Apr 12, 2009 by Ray from Jupiter,FL
Overall Rating: 9

• Super friendly staff updated rooms very modern treadmills and other basic workout equipment nice room great furniture decent view good location.
• TV small older did not fit with the room parking way over priced not much in the area.

“The hotel was very easy to find the name was on the top of the tall building and there was not another hotel on the block the exit took us right to the hotel lobby just followed the road around. The staff was very friendly even though it was late when we checked in. The lobby was very modern and inviting. There was a bar open it looked very laid back and approachable. The room was on a quite floor on the corner it overlooked the freeway and the lake a very nice view at night. The furniture was very pleasing and the bed was unexpectedly large and comfortable there was all so a large leather sofa very nice. The shower tub was spacious The bathroom was very nice and up to date. The pool was a roof top with a hot tub we did not get a chance to us them the hot tub was crowded and the pool was very cloudy from the weekend it was Sunday night. The work out room was very up to date. There were a handful of different machines they all had cable TV very nice touch. The only problem was the extra charge for parking very high. It did not seem necessary for the area or for paying guest.”

Apr 9, 2009 by Glen from Gainesville,FL
Overall Rating: 7

• Nice room. Wireless was no charge.
• Self parking was $12. A bit much.

“Typical Sheraton quality. A little older with less than excellent TV reception on older tube set. Restaurant and room service was very good.”

Apr 4, 2009 by Jane from Drexel Hill,PA
Overall Rating: 0

• Nice room and convenient parking.
• It was uptown, not downtown as described.

“Nice hotel in uptown Orlando with convenient parking and not too far from downtown (but not walking distance). Does not provide a microwave or refrigerator.”

Apr 2, 2009 by Melissa from Lawrenceville,GA
Overall Rating: 6

• The staff was excellent and kind.
• The hallways smelled very bad, extremely musty.

“The hotel was very satisfying. I was happy.”

Mar 30, 2009 by John from Shoreham,NY
Overall Rating: 10

• Very clean and professional looking.

“As a Business Traveler I would stay there again.”

Mar 18, 2009 by Pat from Belleville,MI
Overall Rating: 8

• The business center staff was very helpful.
• Pay for parking and the hallway outside my room smelled funny.

“Downtown location was far from convention center.”

Mar 18, 2009 by Rachel from Rocklin,CA
Overall Rating: 6

• It was in the area I wanted to stay at. There is a Starbucks in the lobby.
• The beds were the most uncomfortable I've slept in. It is right next to the freeway and train tracks so that is what you hear all night.

“If you are looking for a hotel in downtown Orlando near freeways, this would be a hotel for you. The lobby has a Starbucks which is convenient for coffee drinkers and there is plenty of seating. Keep in mind that if you are parking a car there is a daily fee if you use the parking garage. The rooms are average with no microwave or refrigerator and the beds are not that comfortable. Be prepared to toss and turn all night. Bring earplugs because you will also hear the train and freeway noise since it is right next to both. You can also hear every noise coming from the hallway. The staff were friendly enough during the stay.”

Mar 14, 2009 by Michael from Orlando,FL
Overall Rating: 4

• Room was pleasant. Nice garden view.
• Towels like sandpaper.

“No sign to designate entrance (went around the block and came in through the back of the parking garage). The girl who checked me told me there were luggage dollies up in the parking garage. No dollies, 12 bucks to park. No entrance to hotel from garage and had to go back to main door, get a dolly, go up and get my stuff then down to lobby to take elevator up to my room. I would never refer anyone to stay here.”

Mar 11, 2009 by M from Melbourne,FL
Overall Rating: 10

• The staff was very informative and helpful. Location was great.
• A little bit to sterile and the windows didn't open at all.

“The hotel was great, staff was very friendly. Everything was clean and smooth stay.”

Mar 10, 2009 by Jeff from Port Saint Lucie,FL
Overall Rating: 5

• Lobby and staff.
• Old facilities and rooms.

“Once you got past the friendly staff and beautiful lobby, you saw the real hotel. This is a two star hotel at best masquerading as a three star hotel. The workout facilities only had treadmills and elliptical machines and about half of them were functional. Our room had loose and broken tile in the shower and the a/c was out most of the night. Not to mention the out of control children and drunks in the hall and in the next room.”

Mar 6, 2009 by Bruce from Ocala,FL
Overall Rating: 10

“I admit at first I was taken back a little by the Resort fee. However after our stay we felt that it was a very fair fee. You received a lot for this small charge. We were well pleased.”

Feb 25, 2009 by Shane from Soddy Daisy,TN
Overall Rating: 1

• The staff was very friendly and helpful.
• $12 a day for parking.

“The staff was friendly and very helpful. The rooms were standard. Nothing worth mentioning. The walls were very thin. I heard people walking down the halls and even a train blowing it's horn. Yes I said a train. They also charged me $12 a day for parking. I can't stand it when hotel's do that. Just add it into the cost of the room per night. I don't like getting nickeled and dimed for everything. I will not stay at this location or hotel again.”

Feb 22, 2009 by from Pooler,GA
Overall Rating: 5

• Nice room - great bed - corner room with view.
• Housekeeping arrived too early - couldn't tell her to come back later - no English.

“Room was nice, overcharged at the lounge, charge removed after complaint. Left message with bell captain re cleaning of room since I couldn't communicate with maid.”

Feb 19, 2009 by Chelsea from Palm Coast,FL
Overall Rating: 9

• Location, and general areas.
• No flat screen, size of room and restroom, stains on carpet in hall.

“This hotel was pretty nice. They really need to clean the hall carpets. I like the location and the secluded feeling.”

Feb 18, 2009 by Matt from Irmo,SC
Overall Rating: 10

• Awesome bar and a very nice and spacious bathroom.
• I didn't like paying $12 a day for parking.

“This is a very nice hotel. The staff was very pleasant, the room was clean and well decorated, and the food and drinks were reasonable. There is a Starbucks in the lobby, an ATM, and pretty nice bar and a pool. I saw a man with a large dog, so I guess that they allow pets too. It was awesome. Valet is available, they have their own parking garage, which was very convenient.”

Feb 16, 2009 by John from Orland Hills,IL
Overall Rating: 5

• Great location.
• Maintenance and upkeep was terrible.

“The room had a nice set-up but the carpet was torn in the room. The pool was well kept but the hot tub (spa) did not work, which a major reason for my choice was the hot tub. The food and drinks at the hotel are horribly over priced and there staff has not had proper training to do there job. I asked them to fix the hot tub 5 times, and every time they would tell me they would take care of it they never did. I was not satisfied with my stay.”

Feb 5, 2009 by Alan from Wasilla,AK
Overall Rating: 8

• Good location.

“Good access to freeway. Nice view overlooking lake. Good for people wanting to stay on north side of down.”

Feb 4, 2009 by Sally from Port Charlotte,FL
Overall Rating: 7

• Nice hotel, polite staff.
• Our room thermostat did not work. Very hot! We asked them to repair it, but we are doubtful that they did.

“I would recommend this hotel. We were in room and the thermostat did not work. Other than that, this is a nice hotel.”

Feb 2, 2009 by mary from Rockford,IL
Overall Rating: 8

• Modern.
• Not family friendly.

“Overall I would have liked this hotel more if I were not with my kids . The staff was not used to having kids around and some of them would glare at us.I would say this hotel is more well suited for thhe busisses traveler.”

Jan 27, 2009 by Cathie from Vero Beach,FL
Overall Rating: 9

• Great room.
• Have no complaints.

“The Downtown Orlando Sheraton is great . The rooms are very cozy and plush. It sits in a great location to I4.”

Jan 21, 2009 by Carol from Pembroke Pines,FL
Overall Rating: 9

• The staff was friendly and hotel was
  clean and update.
• The water heater did not work in my room, had to be switched to another room.

“The hotel was nice. Only thing was not much parking on the street and was surprise to be charged for self parking.”

Jan 20, 2009 by William from Flatwoods,KY
Overall Rating: 3

• Very large rooms.
• The staff was unconcerned, untrained, and unable to do their job.

“Ridiculously poorly run. The staff appeared as if they were all on their first day. One problem after another. Internet not working, air conditioner turned off. You name it.”

Jan 20, 2009 by Adam from Fort Lauderdale,FL
Overall Rating: 8

• The staff was very helpful.
• Expensive to park and garage elevator didn't work.

“The hotel is very nice with a very helpful staff. The Starbucks in the lobby definitely helped kick start the day. The room was a decent size with a nice bed. The bathroom was average. What stuck me as exceptional was the complementary water bottle they proved with each room service, where as in most hotels they charge a ridiculous 4 dollars a bottle. Its the little things that make it nice.”

Jan 5, 2009 by Robert from Farmingville,NY
Overall Rating: 1

• The staff was polite but not overly productive.
• Parking fees, train noise, and room change to smaller room.

“I was completely disappointed with this hotel booking. First, the room we were given was large but had one problem, a train that came through at about 3am every day with its horn blasting. It sounded like it was right in the room. We mentioned it to the front desk and they were accommodating in suggesting moving to a different room. Unfortunately, the room was much smaller and the train sound although less was still there. In addition, the light in the room was broken the bulb completely separated from the socket. I told the front desk and to their defense, I heard them call it into engineering to fix it but it never did. I mentioned it 2 more times to no avail. The last and most annoying problem was the $15 per day parking.”

Nov 9, 2008 by mary from Neptune Beach,FL
Overall Rating: 10

• Close to the amway arena.

“Nice, friendly hotel with a happy hour.”

Oct 25, 2008 by Philip
Overall Rating: 9

“Front desk staff was extremely friendly and helpful. Rooms were very nice, and club level amenities - breakfast and evening snacks were great!”

Oct 22, 2008 by John
Overall Rating: 9

• I loved the updated lobby.
• The corridors appeared to be dated and dingy.

“This hotel has undergone a recent renovation to the lobby and rooms. The rooms are comfortable however the pillows were not the best. The toiletries were of good quality. The interior corridors appear not to have been updated and are quite dingy. Overall, a nice hotel for someone who would want to be close to downtown Orlando.”

Oct 22, 2008 by Andrea
Overall Rating: 9

• Clean nice rooms.

“Upscale hotel a short cab ride away from downtown Chicago.”

Oct 20, 2008 by L
Overall Rating: 9

• The room was enormous.
• The hotel right next to the train tracks and the train blew it horn every hour on the hour- it was very loud.

“This hotel is great for business travelers. Wouldn't recommend for families or couples on vacation.”

Oct 9, 2008 by R. J.
Overall Rating: 9

• All of the staff was very friendly and accommodating. The gift shop kept good hours and was well stocked.
• There was nothing not to like.

“Good downtown location near restaurants and close enough to attractions, right off I-4 and Orange Ave. Restaurant, heated pool, gift shop, indoor parking, friendly staff, great room.”

Jun 27, 2008 by Danay from West Palm Beach, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• I loved the starbucks in the hotel, the fitness room and the location.
• I did not like that they charge $12 for one to be able to self-park your car and $15 for valet per day.

“The hotel was perfect for my needs, but I did not like the additional fee that you had to pay in order to park. I felt it was an additional way for them to nickel and dime you.”

Jun 16, 2008 by Dawn W. from Safety Harbor, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• Staff encountered was generally very courteous.
• Air conditioning was malfunctioning in the exercise room, the foo-foo made out of the tissues left me with none (empty box) and expected flat screen TV.

“Good for business travelers. Not a place for kids unless you are getting it for really cheap. Many more locations closer to the action for the price and quality for families but it suited my business needs.”

Jun 9, 2008 by Perry from Fulton, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent location with off street parking.
• Party in the room across the hall.

“Upscale three star hotel in great location in downtown Orlando.”

Jun 4, 2008 by Virginia from Cooepr City, FL
Overall Rating: 3
Cleanliness:[5] • Staff:[7] • Location:[5]

• The rooms were damp and smelly, the sheets were even damp, needs renovation.
• Starbucks.

“Hotel did not meet my expectations as a 3 star hotel. The rooms were damp and smelled musty. Sheets were damp. Hotel lobby was very nice and loved the Starbucks, other than that, wouldn't choose to stay there again.”

May 30, 2008 by Tammie from Milford, MA
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[10]

• Staff.
• The room was dirty; The bathroom appeared to be not cleaned.

“The Staff was very helpful.”