User Reviews for Holiday Inn Express Moline (Airport Area)

Research User Reviews for Holiday Inn Express Moline (Airport Area) (1-20 of 38)

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Apr 9, 2009 by JIM from Dubuque,IA
Overall Rating: 9

• Quiet at night.
• Complimentary breakfast a little slim.

“Was in line with the cost per night.”

Dec 31, 2008 by Chris from Schertz,TX
Overall Rating: 3

• Roof leaks, smells mildew.

“Room was clean, beds were hard. Hotel was supposed to serve breakfast, and did not they had the guest go over to another hotel in the freezing weather each morning. The location was great, location center around Moline Airport and the ease of interstate access is fantastic.”

Jul 29, 2008 by Adrian from Geneseo, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[9]

• Location and the room was clean.
• Check out was slow, staff was not well trained.

“The hotel room was clean, a little small but clean and attractive, breakfast nothing special but ok for what we needed. Staff was slow at checking you out though and untrained.”

Jun 17, 2008 by Debra
Overall Rating: 8

• The breakfast was very good.

“Good location, fine for business travelers, but not families wanting a lot of things for kids to do.”

May 30, 2008 by Orland from Cottage Grove, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent Sunday morning warm breakfast.

“Very clean. Easy location. We did have a fire alarm that was a false alarm but it would have easily woke us at nighttime if it had been at night versus the mid-afternoon that it happened.”

Apr 10, 2008 by Doug from Iowa City, IA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Location.
• Noise levels in hallways and someone set fire alarm off.

“Except foe the fire alarm being set off at 1:00 a.m. the stay was OK. The number of television stations and quality could be improved.”

Sep 28, 2007 by Kelly from Cedar Rapids, IA
Overall Rating: 3
Cleanliness:[2] • Staff:[7] • Location:[8]

• Location to the airport.
• Thermostat in rooms didn't work and wet (squishy), moldy hallways.

“The staff was very friendly and was close to airport is the only good qualities. No coffee in the rooms and thermostats in room wouldn't work; one room very cold and other was very warm. The hallway carpets stunk of mold and mildew and the carpet was squishy wet when you walked on it!”

Aug 12, 2007 by Kenneth from Cedar Rapids, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• The pool next door.
• Room did not have a good table and chairs to sit on.

“It was good but not great which was really what I wanted. I was looking more for economy than luxury. It was convenient and I liked the pool at the Holiday Inn next door.”

Jul 23, 2007 by Sandy from Fremont, NE
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Staff was friendly and very accommodating to our needs. Room was bright and clean.
• There was a definite smell of cigarettes in the hallways.

“We found this motel to be in an excellent location, easy to find, even in a downpour. The staff was very friendly and accommodating.”

Jul 22, 2007 by Myrna from Bellevue, NE
Overall Rating: 0
Cleanliness:[2] • Staff:[2] • Location:[3]

• Bathroom did not have a fan it is to close to the beds.

“It was a clean room but the bathroom was to close to the beds and all the smell from it came to the room because it did not have a fan.”

Jul 9, 2007 by Candyce from Powell, OH
Overall Rating: 2
Cleanliness:[5] • Staff:[3] • Location:[10]

• The continental breakfast was great and the breakfast attendant was very nice.
• Please see below.

“I was very excited to have the hotel in that location. Very close to family and friends. Knowing that I was going to be there for 3 days. But when I called to inquire about being able to stay in a non-smoking room with 2 double beds the Front Desk Clerk was very rude on the phone. During my stay the hotel phone lines were not working and we were not able to reach the front desk for any service, wake up calls or making local calls. (It did rain very hard there with some flooding near by.) The hallway out side of my room was filled with water that had seeped into the carpet. When you first open the door to the hotel from the outside door (entrance C) a strong smell of mold overcome me. It is apparent that they have had water drain into the hallway before. Underneath the air-conditioning unit outside of my room (1054) in the carpeted hallway there was visual mold. The next encounter that I had with the front desk clerk was my key card was not working. So instead of apologizing, she said every thing she could to make me feel like it was user error. Instead of just checking the card and saying sorry. The back of the card did have a scratch in the swipe part and that may have been the cause, but she just wanted me to feel like I was not too bright. Then the third night of my stay (Thursday 07/05) my daughter was feeling sick and vomited in her bed. (she is only 8) I needed new sheet's I used my cell phone to call over to the Holiday Inn that was next door and asked if they could radio the front desk as the Holiday Inn express so they could bring me some sheets. She stated that she would have their maintenance man bring them over. After one hour I was till waiting. (now it is 12:40 am) So again I called and asked them to help me. After another half hour (now 1:15am) the on site police officer had brought them. Since I was leaving on Friday 07/06 I was not able to get a full night.”

Jun 18, 2007 by Maggie from West Lafayette, IN
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[5]

• Location.
• Cleanliness.

“The smell of mildew, the stained bathtub, the hallway carpets wet and stinky from the leaking air conditioning units, the dirty carpets in the room, and the noisy air conditioner in the room really soured our experience. I would not stay in that hotel again.”

Jun 12, 2007 by Linda from Chatham, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Convenient location.
• Curtains stopped air-c from working its best.

“Basic essentials, no frills.”

May 31, 2007 by Trudi from Topeka, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Nice linens and towels.
• Ran out of cinnamon rolls for breakfast.

“Nice, convenient, friendly staff, clean room.”

May 26, 2007 by Becky from Hazel Park, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was very clean and convent to the locations we wanted to go to.
• There was nothing I could say that I didn't like.

“This hotel was a clean and confidently located to the areas we wanted to see. The front desk staff was friendly and helpful to someone not from that area.”

Jan 21, 2007 by Robert from Clinton, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Easy access, located a few miles from downtown but no big deal as morning or evening traffic is any big deal, at least in January. Also near airport.
• Afraid I can't! Nice place.

“Above: business traveler with spouse.”

Jan 11, 2007 by Steven from Portage, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great room, quiet and good breakfast.
• I wasn't asked if I enjoyed my stay.

“Overall a great experience. We had everything we needed. We will return in the future.”

Jan 5, 2007 by Sarah from Cedar Falls, IA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• The airport shuttle was awesome and they let me leave my car there.
• The carpet made my socks dirty and there was no water pressure for my shower.

“There was a little trouble checking in, but it was taken care of fast and friendly. The breakfast was awesome and early as was the airport shuttle. They saved me a lot of money by letting me leave my car there rather than paying or parking at the airport.”

Jan 5, 2007 by Ryan G. from Hampton, VA
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[5]

• Location.
• Horrible smell in the hallway.

“I made my request for 2 people, non smoking room. I arrived at the hotel and they had us in a 1 bed, smoking room. I was told I would have to pay more for a 2 bed room. The counter agent didn't realize I had prepaid through it so she was about to charge my credit card again. The hallway to the room smelled. The switch to the thermostat was broken. The room was hot and when we tried to turn on the air, we came back to an extremely warm room and could not get the heat to shut off.”

Jan 5, 2007 by Paul from Cedar Rapids, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Friendliness of the front desk staff.
• No microwave in the room. Window did not open to outside, instead opened to a hallway.

“The hotel was clean and the staff very friendly and helpful.”

Dec 31, 2006 by Fran from Hoffman Estates, IL
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[2]

• Cheap.
• Security was lax.

“Had clothing stolen from my possessions. Management was unhelpful. Would not recommend.”

Dec 5, 2006 by George from Morton, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Indoor hallway.
• No waffle maker.

“Good room rate. Good parking, breakfast could be approved with waffle maker good staff.”

Nov 6, 2006 by Rick from Hoffman Estates, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Very nice breakfast buffet.
• Room had a very strong mildew/smoke odor, very strong.

“Decent for the money but I would not stay there again. I would expect a non smoking room to not smell of very strong cigar smoke odor.”

Nov 3, 2006 by Scott from Cedar Falls, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Location close to area attractions.
• No pool.

“This hotel provided a great value for the money room was clean, comfortable and quiet.”

Oct 28, 2006 by Jeff from Belleville, MI
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[6]

• Renovated rooms.
• No desk or good workspace in my room.

“This hotel seemed to be renovated from ann. Old style motel with outdoor access. The outside access hallways were closed in, but the large windows which faced outward were left. It was kind of strange having a window opening into the hallway. There was no desk in the room and I was forced to sit in an armchair that was too low for the table to make working comfortable. That being said, the room was nice and the beds were comfortable.”

Sep 5, 2006 by Nancy from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service was great.
• I have nothing bad to say.

“I was completely satisfied. I had two of the best maids, Charlie and Andrea, and they kept my room nice and clean and spoke very nicely to me. I had a wonderful time there and would go back.”

0 of 1 people found this review helpful.

Jul 23, 2006 by Shirley from Aledo, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Front desk very helpful.
• Nothing.

“This was a pleasant location with many amenities that were readily available.”

Jun 21, 2006 by Rolf from Truckee, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[7]

• Lobby area/eating area pleasant. Breakfasts were well presented and had adequate variety.
• I was given a less than satisfactory room , smoking, unpleasant odor and very poor second bed.

“The room being most important for a motel stay definitely was not good. The clerk gave me a smelly smoking room (I and my grandson, age 11 do not smoke). The hallway also smelled and was very noisy throughout the night. ”

Apr 18, 2006 by Gregg
Overall Rating: 5

• I used to get the LaQuinta in Moline now Express not as nice what gives???

“Just remodeled not a great remodel job took cheap route..They took over a budget motel did a fix up on it,...no pool...”

Apr 8, 2006 by Tom from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Complimentary breakfast & computer station.
• No refrigerator in this room or microwave like most HIE.

“Newly refurbished and close to the airport and freeway makes this Holiday Inn Express the ideal place to stay. The staff was very helpful and friendly and the complimentary breakfast was terrific!”

Apr 5, 2006 by Kristie from Ashmore, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff gave us directions and information about things to do.
• Nothing

“I will stay at this hotel again. The staff was very friendly and helpful. Gave me good directions to a restaurant we wanted to visit and gave us coupons when my husband and I made a trip to the casino. The room was clean and quiet.”

Mar 20, 2006 by Steve from Winnebago, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The continental breakfast.
• No hot tub.

“The price was great for the time spent there.”

Sep 19, 2005 by Cecelia from Springfield, IL
Overall Rating: 1
Cleanliness:[2] • Staff:[8] • Location:[8]

• The free breakfast.
• The shower was dirty, the room was really dated and had clearly been smoked in even though it was a non smoking room, there was a stain in the mattress.

“The hotel is certainly not up to par. Although they are currently going through a renovation. Our non smoking room reeked of cigarette smoke. The floor of the bathtub was filthy. The mattress had what looked like blood stains up one side. The room was very dated, and the carpeting had some serious stains on it, in fact, I didn't want to walk around barefooted. Lastly, two of the towels we had were stained. I'm sure once the remodel is complete, the hotel will be a much nicer place to stay.”

Sep 15, 2005 by tawnya
Overall Rating: 1

• nothing
• well they have charged me for my room

“this place is a pit!!!! the staff was rude!!!! the place is filthy!!!!!! my sheets were not even clean upon check in I ended up having to stay at my dads becaase it was so nasty!!!!!”

Jun 20, 2005 by Duane from Tonica, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very nice continental breakfast in the A.M.
• Confusing between regular Holiday Inn and Holiday Inn Express-need better signing

“Was a good experience. Everything was ready when we arrived, room was very nice, and checkout in morning was quick and smooth.”

Jun 16, 2005 by David from North Fork, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very nice, close to the airport, and had a very nice breakfast.
• Have none

“I would recomend to anyone and have already.”

Jun 4, 2005 by Duane from Kent, WA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• large clean rooms for the class
• room farthest from parking.

“Large clean room. great shower, free wireless internet, breakfast bar till 11. great staff.handy elevators.”

May 23, 2005 by Kathleen from Ft. Lauderdale, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• price, breakfast

“Convenient, nice free shuttle great breakfast, very nice rooms”