User Reviews for Augusta Towers

Research User Reviews for Augusta Towers (1-20 of 83)

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Jul 30, 2008 by Angela from Odenton, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very nice and courteous staff.

“Overall the hotel was fine and the staff was nice.”

Jul 24, 2008 by Scott from Rome, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Fitness rooms clean, beds were great, nice TV in room, high speed internet.
• Dinning experience.

“Overall a nice place to stay, avoid the dinning area.”

May 4, 2008 by Debbie from Lakeland, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Extremely clean, friendly staff and modern dcor.
• Room service food awful.

“I would highly recommend this hotel for the ambiance and friendly staff. The children had an indoor and outdoor pool in which to play as well as a hot tub for adults all very clean I would not recommend the food, the price is right but the quality is missing.”

Feb 19, 2008 by Mary from Springfield, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• Nice TV and comfy king bed.
• Complimentary breakfast would be nice.

“lg. inviting lobby, big rooms with comfy beds, clean rooms, conveniently located. Would stay here again and would like to dine there., maybe for the chocolate brunch.”

Jul 8, 2007 by Kim from Tuscaloosa, AL
Overall Rating: 6
Cleanliness:[1] • Staff:[7] • Location:[8]

• Free wi-fi.
• Cockroaches.

“Upon arrival, our bathroom had not been cleaned. There were towels on the floor, the trash had not been taken out and the room smelled of an ashtray. We were promptly moved to another room where my husband had to kill a 3 inch long cockroach our second night. I had asked for extra coffee and towels, we received neither. The parking lot was filled with 'undesirables' and there was a huge sign stating the hotel was not responsible for your vehicle. We will never stay here again.”

May 8, 2007 by Michael from Atlanta, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• The lounge area was very nice.
• Could only get one of there wonderful cookies.

“It met my expectations of be doubletree hotel chain.”

Sep 7, 2006 by Garry from Duluth, GA
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[7]

• Nothing - We checked out 10 minutes after arrival.
• Filthy / under re-modeling / 1 star not 3 star.

“DO not stay here at least until the remodeling is complete in Jan 07. ”

1 of 1 people found this review helpful.

Sep 5, 2006 by Ayman from Clifton Park, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Good location, Wireless internet that worked.
• On going construction.

“Rooms are clean, good location. problem was that they had an ongoing construction project. very dusty at the entrance, and some facilities were not available due to the remodeling.”

1 of 1 people found this review helpful.

Aug 29, 2006 by Garry from Fayetteville, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[1]

• Nothing.
• Hotel is under renovations.

“Dirt was all over everything, we had to have our room changed after seeing live roach in bathroom, hair on floor, water stains all over walls. My wife and I could hardly get any sleep after seeing live roaches. Hotel was a waste of money and disgusting. We would never stay there again or recommend it. ”

1 of 1 people found this review helpful.

Aug 28, 2006 by Dana from Boone, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Large, spacious rooms.
• Hotel is currently undergoing renovation.

“Our rooms were convenient and we had two side by side. The pools were very nice and available, and we had them to ourselves. Staff were friendly and helpful. Hotel is in a convenient location to the things we needed. It is in need of the renovation that it is currently undergoing, but was fine for our purposes. ”

0 of 1 people found this review helpful.

Aug 20, 2006 by Mimi from Acton, MA
Overall Rating: 0
Cleanliness:[3] • Staff:[4] • Location:[6]

• Good price.
• Under construction.

“If I know the hotel is under construction, I'll definitely not choose that hotel!”

1 of 1 people found this review helpful.

Aug 19, 2006 by Dave from Canton, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Wonderful pool and spa area.
• Under renovation - not that noisy but areas closed off.

“Excellent deal for the money.”

0 of 1 people found this review helpful.

Aug 10, 2006 by Marilyn from Canton, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Great location and outstanding lobby area.
• Under renovation - will be better but still "construction zone" right now.

“This will be a very, very nice hotel once the renovation is completed. I will stay there again (as a matter of fact I have already booked it). Staff is great.”

Jul 24, 2006 by Kent from Indianapolis, IN
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[7]

• Free wi-fi...that is it.
• Old and definitely not a 3-star, 1 at most.

“Hotel location was OK, close to interstate. Free wi-fi was nice. But hotel was my worst experience with a 3-star (and any star level) that I have ever had. Rooms were dated, circa 1980, grout in bathroom was blank (not the way it was made though), disgustingly dirty in bathroom corners, carpet stained and worn, ceiling water stained and falling down, beds were horribly uncomfortable. I can go on and on. Would not recommend this to anyone, even as a 1-star. Double Tree has bought this location and is renovating. But not started and not complete until end of year.”

1 of 1 people found this review helpful.

Jul 21, 2006 by Denese from Chattanooga, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The morning counter staff were great and helpful.
• No night service staff, that should be unacceptable for a 3 star hotel.

“I enjoyed my stay. The Saturday morning desk staff were helpful, pleasant and friendly. The room was very comfortable. There was no service staff in the late evening and therefore, when I needed to change rooms I had to come downstairs again to get a key. Another guest had to come down stairs and get her own linens and remake the bed herself when her nephews spilled a drink on the bed. The clerk behind the desk was very helpful, however. The hotel itself still needed some upgrading with carpet and a few other areas. Overall though I enjoyed it.”

1 of 1 people found this review helpful.

Jul 18, 2006 by Greg from Marietta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very nice lobby, future remodel looks like it will be nice.
• Rooms were not 3 stars, decor was 70's-80's.

“I would probably rate it a 2 1/2 stars. The feel was an older Holiday Inn or Hampton Inn. Looks like a little money and attention could really bring this hotel into the 21st century.”

1 of 1 people found this review helpful.

Jul 12, 2006 by Doug from Graham, AL
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[5]

• I am now home.
• Awful.

“THIS HOTEL IS NOT A THREE STAR! The hotel is falling apart. Neither the A/C nor the shower/bath worked properly. The walls are literally falling down in some areas. We had the 'DO NOT DISTURB' tag on our door and the maid still woke us wanting to get in to service the room. The two elevators we used didn't work properly. We were stranded for a time.”

Jun 27, 2006 by Julie from Laurel, MS
Overall Rating: 9
Cleanliness:[8] • Staff:[6] • Location:[7]

• Clean, nice and comfortable.
• Both pools were closed.

“Met my expectations, safe, clean, comfortable. A good deal thanks.”

Jun 19, 2006 by Sara from Mauldin, SC
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• The room was quiet, and the beds were comfortable. Good selection of TV Channels, and the wireless Internet (w/ the hotel provided bridge) was fast.
• The air conditioner was not on in the hallways and lobby area on the guest floor. It was warm carrying my luggage while waiting for the elevator.

“This hotel was a Sheraton in its former life. The bathroom showed it age, with a little rust and cracking near the sink, but overall, I was pleased with my stay. It was a very comfortable hotel for business travel. From a display in the lobby, there is a plan to fully renovate this property. A large selection of restaurants and a Target were very convenient from this hotel.”

Jun 13, 2006 by Nancy from Raleigh, NC
Overall Rating: 9
Cleanliness:[6] • Staff:[8] • Location:[8]

• Very nice lobby and restaurant.
• Bathrooms were dirty.

“Nice hotel atmosphere, a little hard to find-not much in the way of signs. The bathroom was dirty and had to keep shoes on, but over all the hotel felt safe and nice.”

Jun 7, 2006 by Britt from Loganville, GA
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[9]

• Great location.
• It is pretty sad when you have to clean out the pool yourself pools were filthy, hotel is needing a serious remodeling !

“Hotel might have been nice a few years back , but carpet, furniture, baths were very worn and dirty.”

May 30, 2006 by Marilyn from Canton, GA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• Beautiful lobby, indoor & outdoor pool and hot tub.
• They are beginning renovations on June 1st - and the rooms are badly in need of the work!

“Great location and wonderful lobby, pool & hot tubs. Rooms are large and comfortable but they are beginning a sorely needed renovation. I still like the hotel and staff and would absolutely stay there even as the renovation work begins!”

May 30, 2006 by Andrew from Mableton, GA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[6]

• None.
• Everything.

“Would not recommend this hotel to anyone.”

May 16, 2006 by Louis from Port St Joe, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location, style, comfort, amenities.
• The inside pool is next to the bar.

“The hotel is very pretty and pleasant inside and the location is great. I would stay there again.”

0 of 1 people found this review helpful.

May 15, 2006 by Steve from Moultrie, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Friendly staff.
• Needs update in look.

“Enjoyable, but I believe a little neglected due to a switch in operators. Going to be a double tree hotel in a couple of months.”

0 of 1 people found this review helpful.

May 13, 2006 by Vinicius from Greenville, SC
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[10]

• Location, Good Staff, Indoor Pool.
• Bathrooms need restoration.

“Good hotel, but needs restoration. Awesome indoor pool, nice room, bad pillows. God overall.”

0 of 1 people found this review helpful.

May 8, 2006 by Delores from Toccoa, GA
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[7]

• Close to food restaurants and such.
• Unclean, dark, and smelly.

“The hotel is in desperate need of updating and a good cleaning. It is very worn and the rooms just are not up to the standard you would expect. It made Augusta seems drab and not worth returning to.”

1 of 1 people found this review helpful.

May 8, 2006 by Peggy from Mableton, GA
Overall Rating: 5
Cleanliness:[7] • Staff:[10] • Location:[9]

• Staff.
• The condition of the room itself. POOR maintenance.

“The hotel looks great when you walk in the front door. But the two rooms that I walked into had troubles - light switches that didn't work, exhaust fans that rattled horribly, missing security door locks, faulty air conditioner.”

1 of 1 people found this review helpful.

May 3, 2006 by Karen from Buckhead, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The indoor palm trees and Jacuzzi.
• High speed Internet was not immediately available, pool was shut down second day.

“Gorgeous, great location. Beautiful indoor garden and elevator view. lavish rooms and friendly help.”

0 of 1 people found this review helpful.

Apr 30, 2006 by Vanessa from Bishop, GA
Overall Rating: 5
Cleanliness:[6] • Staff:[10] • Location:[6]

• The staff was very friendly.
• The hotel needs to be updated/remodeled.

“The staff is very helpful and very courteous. The hotel was a lot older than what the pictures portrayed on the website.”

1 of 1 people found this review helpful.

Apr 27, 2006 by Debbie from Jacksonville, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff was very friendly.
• Older hotel in need of some remodeling.

“I called the hotel ahead of time to request a nonsmoking king room because of horrible allergies. When we arrived they told us they had given our room away and all they had left was smoking rooms. After some discussion about health issues they were able to find us a nonsmoking room on a smoking floor. They were very helpful finding us a room, however, we should have never had to go through that because of the previous confirmation on rooms.”

1 of 1 people found this review helpful.

Apr 26, 2006 by Evelyn from Lauderdale Lakes, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff is very friendly, the atmosphere is very romantic. live music is in, and was very good.
• The rooms, decorations was not the best, and carpet was burned.

“I am excited to know, that the Hotel will be given and upgrade to the Doubletree. The only things that can cause this A rated hotel to be an B, once the change is made. And that if the rooms don't get upgraded, everything else, the food, the service, the people are Top Flight! Great! Thank you for a wonderful time.”

0 of 1 people found this review helpful.

Apr 21, 2006 by Velma from Augusta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• Keep the good work.
• Don't have a micro and refreeze.

“I love location.”

0 of 1 people found this review helpful.

Apr 14, 2006 by Marilyn from Canton, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• The lobby, pool, restaurant are very nice.
• The rooms are desperately in need of maintenance. Ceilings are moldy, cracked and in some parts even falling down!

“I know the hotel is going to begin a major renovation in May of this year. It is clearly needed! I'm guessing after the renovation, it will be very nice!”

1 of 1 people found this review helpful.

Mar 11, 2006 by Chuck from Fairfax, VA
Overall Rating: 2
Cleanliness:[3] • Staff:[6] • Location:[7]

• It is close to restaurants and shopping centers.
• It is very old and not well maintained. Beds are cheap and uncomfortable.

“This hotel is an old Sheraton that has not been properly maintained. Furniture are cheap quality. If you stay in a double bedroom, expect your bed to sink in when you lay down. I stayed on 5th floor, it took about 3 minutes of running the water before I can get a hot water. Do not select 3 star hotel for Augusta West; otherwise, If you want a clean hotel, I would recommend, Marriott Courtyards or Wingate, when staying at Augusta, GA.”

1 of 1 people found this review helpful.

Mar 8, 2006 by Robert from Santa Rosa Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Location, bar and restaurant. Helpful staff, clean rooms.
• Pillows, towels, window fogged.

“Good hotel, enjoyed our stay.”

0 of 1 people found this review helpful.

Feb 28, 2006 by Gary from Asheboro, NC
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[10]

• Nothing.
• This is a 2 star hotel at best!

“The interior is dated, the carpets, wall coverings are worn and dirty, the walls are in bad repair, my bed was sunken in, and the room decor was from the 70's. ”

1 of 1 people found this review helpful.

Feb 25, 2006 by Marc from Midlothian, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Interesting lobby area.
• Infrastructural maintenance appears to be a problem.

“I liked the overall appearance of the hotel, the front desk staff was excellent, but the room had several problem that had obviously been ignored for quite a while. The toilet ran intermittently, the sink dripped constantly and the were several outlets that weren't working (notably at the part of the room where you'd need electricity the most - at the work table).”

1 of 1 people found this review helpful.

Feb 23, 2006 by Kristen from Chattanooga, TN
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[8]

• I really liked that the hotel had a Jacuzzi and indoor pool for children as well as an eat-in restaurant.
• I did not like that the water was not hot in the showers.

“Overall, this hotel is nice to stay at. I liked the amenities in the rooms. The shower water was not warm at all but that is the only gripe that I had.”

0 of 1 people found this review helpful.

Feb 22, 2006 by Steven from Atlanta, GA
Overall Rating: 3
Cleanliness:[5] • Staff:[6] • Location:[9]

• The location was great.
• Generally run-down, not a clean appearance, and the beds were the worst ever!

“If location is your only concern and you are just stopping over on your way to somewhere else, then this property will suit your basic needs. If you are concerned with the quality of the facility with respect to cleanliness and comfort, then keep on driving! The mattresses are awful and whatever you do stay out of the pool and hot tub!”

1 of 1 people found this review helpful.

Feb 22, 2006 by james from birmingham
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Restaurant service and food.
• n/a

“I was in Augusta with my wife to visit family and stayed at the Augusta Towers Hotel. The room was very clean and the housekeeping service was very good. We encountered friendly staff at the front desk who were very accommodating We also experienced one of the best dinners in my life. The Seafood buffet was incredible! A must try! Our waitress was very polite and knowledgeable and the food was excellent. ”

0 of 1 people found this review helpful.

Feb 17, 2006 by Mark from Amherst, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Easy wireless internet, good exercise room.
• The TV was very old, and picture was not good.

“I was a little apprehensive as there were some less than stellar reviews. Found the hotel a little older, but other than the poor quality TV everything was good.”

0 of 1 people found this review helpful.

Feb 16, 2006 by Marilyn from Canton, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Beautiful lobby and nice restaurant area.
• Rooms need some maintenance - mold in bathrooms.

“This hotel could easily be a 4 star hotel with a little more attention to maintenance. The rooms are spacious and well furnished. The lobby is absolutely beautiful and they even have a glass elevator.”

0 of 1 people found this review helpful.

Feb 8, 2006 by D'Art from Rock Hill, SC
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[10]

• The lobby was neat.
• When I walked into my room, there was a roach on the wall.

“The hotel looked as if at one time it was a very nice hotel. The rooms were dirty, and there was a roach on the wall.”

1 of 1 people found this review helpful.

Jan 18, 2006 by Frances from Fayetteville, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• It has a first appearance attraction.
• The pillows on the bed was not comfortable at all.

“Augusta Towers gives a first impression of elegance. The check service was great and the lobby simply beautiful. The stay was a little more comfortable. ”

1 of 2 people found this review helpful.

Jan 10, 2006 by Catherine from Marietta, GA
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[8]

• Good location.
• No continental breakfast, dirty blankets.

“It is okay for the price paid. Good location and friendly staff.”

1 of 2 people found this review helpful.

Dec 24, 2005 by Mike from Wyalusing, PA
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[9]

• It was very quiet and the neighborhood seemed very safe.
• I saw one dead roach caught in a cob web in the bathroom and the bathrooms could use a little renovation but overall it was alright.

“Hotel was very nice. Staff was very courteous. At the time the hotel was pretty empty but everything went nicely. Pool and hot tub were very nice. I would recommend this hotel to anyone. The price was good and hotel was nice.”

1 of 2 people found this review helpful.

Dec 16, 2005 by Marilyn from Canton, GA
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[9]

• Excellent location and the hotel lobby and restaurant were very nice.
• Our room had a number of problems. Mold on the bathroom ceiling, holes in the walls, wallpaper peeling.

“The hotel is very centrally located and is very accessible to the expressways. The hotel lobby, pool, bar and restaurant are very attractive and the service was very good. The rooms are in need of renovation, especially the bathrooms that show the affect of not having good ventilation to remove moisture.”

3 of 3 people found this review helpful.

Dec 13, 2005 by Andrew from Mableton, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[5]

• Nothing special.
• TV does not work right.

“Would prefer another hotel next time.”

1 of 1 people found this review helpful.

Dec 1, 2005 by Donna from Macon, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Amenities.
• Housekeeping slow to respond.

“Good hotel, sizable rooms, non-smoking room was actually non-smoking.”

3 of 7 people found this review helpful.