User Reviews for Wyndham O'Hare

Research User Reviews for Wyndham O'Hare (1-20 of 384)

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Nov 25, 2009 by Mike from Kansas City,MO
Overall Rating: 1

• Nothing.
• No air conditioner, window broke, parking $16 a night.

“Horrible experience. Parking is $16 a night, air conditioner didn't work. Slept first night at 78 degrees. Windows broke and didn't open. Right next to airport and planes flying in every 2 minutes with the window open. Woke me up at least 10 times during the night.”

Nov 24, 2009 by Bill from Drexel Hill,PA
Overall Rating: 2

• Felt like 90 degrees. No air conditioning available.

“Between the intense heat and the fact that I had to pay for parking and internet. It was a terrible experience.”

Nov 21, 2009 by Dennis from Lakeville,MN
Overall Rating: 5

• Hidden charges of parking and internet.

“Hotel was OK. Charged $16 /
night for parking and $9.95 / day for internet service.”

Oct 28, 2009 by Dave from Anchorage,AK
Overall Rating: 5

• Good staff, nice fitness room, but very average. A disappointment.
• Very worn. Meal was okay, but presentation and quantity were bad.

“For a Wyndham this hotel needs a lot of upgrades. Great staff, poor tools for them to work with. Fitness room was good, but each piece of equipment had something wrong with it. My meal looked like something I would put together last minute at home. 'Good, luckily nobody else has to see it.'”

Oct 25, 2009 by George from Bloomington,IL
Overall Rating: 2

• Close to airport.
• I hated this hotel. Everything was beat-up and grungy. It is 1 star not 3 star.

“Walls were paper thin. Could hear everyone else's alarms and TVs. The balcony felt flimsy and noises were coming through. It also left you a bad feeling due to lack of security. The elevator kept lighting up incorrect floors. Also, the hotel charges for parking $16 per night.”

Oct 24, 2009 by Wayne from Albany,OH
Overall Rating: 9

• Great food, fantastic location, well maintained.
• Corridors are show age of structure, could use some update.

“Aside from some corridor wallpaper problems this hotel is very well kept with an excellent staff. The room service was quick and delicious. I'd go back tomorrow if the Arena presented another show I'd go to.”

Oct 23, 2009 by Hang from Iowa City,IA
Overall Rating: 8

• Nice front desk.
• The room is a little small.

“Nice hotel and close to the airport.”

Oct 22, 2009 by Adam from Chicago,IL
Overall Rating: 1

• Nothing. Literally nothing.
• The stained bath tub, the fact it is right below planes landing. The fact that I could not lower the heat in the room.

“Horrible. Stay away.”

Oct 22, 2009 by Nagoor from Edina,MN
Overall Rating: 2

“We entered hotel at 2am. The staff provided a single bed room for my family (2 adult + 1 child). Then we moved from 4th floor to 3rd floor, the door didn't open and they called security and mechanic to change the lock battery but still no luck, finally after many try again we were moved to 2nd floor by the time we got into the room the time was 4:30am.”

Oct 22, 2009 by Khusro from Maryland Heights,MO
Overall Rating: 1

• Nothing.
• Its a dump.

“Poor service, indifferent staff, no follow up.”

Aug 13, 2009 by Kim from Aurora,IL
Overall Rating: 5

• The hotel was fairly neat and clean.
• The hotel is old, rooms are small and they did not have a room when I arrived.

“This hotel is old but nice. The rooms are small and could use some freshening up.”

Aug 13, 2009 by Diana from Memphis,TN
Overall Rating: 2

• $16 overnight parking, breakfast too expensive and not good.

“We stayed in this hotel group before and had always outstanding experience. This hotel have a nice entry, but you can't compare this hotel to others. Need renovations, no security and the side doors all wide open in the night. I would stay there for my next business trip for 1 or 2 nights, but not with my family again.”

May 29, 2009 by Anil from Lincoln,NE
Overall Rating: 2

• Rooms were unclean, shuttle service was never on time.

“I would never recommend this hotel to any of my family or friends.”

May 3, 2009 by Angi from Mishawaka,IN
Overall Rating: 3

• How close it was to concert.
• There are alot of things.

“Having stayed there before I was very upset with my last visit. The customer service stunk, the room was disappointing! Alot of things wrong closet door broken, shower head broken, remote control broken, window broken, and more. I do not think I will be staying at this location again!”

Jan 4, 2009 by Eryka from Detroit,MI
Overall Rating: 8

• The room was comfortable. They had late check-in.
• The elevators for the upper levels were on the opposite side of the lobby.

“The hotel was very nice: clean, comfortable and beautiful. The room was accommodating, and I liked that the shower/toilet were separated by a door but the sink was in the common area of the room, great for more than one person per room. We were there briefly for a overnight trip to visit family but enjoyed the hotel and would definitely recommend it to others staying in that area.”

Dec 9, 2008 by Robert from Macungie,PA
Overall Rating: 7

• The Sports Bar was friendly and food was good.
• Seems to be in need of a refurbishment.

“This hotel was very accommodating to very basic needs, after alerting the staff of basic room repairs. Very surprised that I had to walk to the main lobby to obtain a USA Today, if you arrive by 8AM, all copies will be gone.”

Nov 2, 2008 by Halbert
Overall Rating: 8

• Ease of access from highway.
• Parking spaces were
  too narrow.

“Completely up to par. Easy access to expressway. Friendly and responsive staff.
”

Oct 13, 2008 by diamond
Overall Rating: 7

• The pool was nice.
• To far away.

“The hotel the people where very nice it has a nice pool and is very warm it was clean.”

Oct 8, 2008 by Fleur
Overall Rating: 7

• Convenient location, great if you are attending events at the Allstate Arena, would highly recommend!
• Service from staff was hit or miss. We had great service from several associates, but indifference from others.

“Hotel was conveniently located to Allstate Arena. Several staff was very friendly and helpful, but the same number was equally indifferent and unhelpful, made you feel as if you were an inconvenience. Hotel was clean, nice bathroom amenities (Bath & Body Works products); I would stay here again, if I were going to an event at the Arena.
”

Sep 24, 2008 by Debi
Overall Rating: 8

• Nicely decorated, helpful staff, comfortable rooms
• The overwhelming smell of tar, (they were working on the roof) and the smell of cigarette smoke in the hallways. Inconvenient for walking.

“The lobby and rooms were nicely decorated and very comfortable. We arrived famished at 3:30 and the restaurant was closed until 5:00 and the location isn't good for walking to other food choices. We would stay there again.”

Sep 18, 2008 by Paula
Overall Rating: 2

• Lights were out, pool was closed and charged $15.00 for parking.

“The electrical service went out and was out for the evening, the pool was drained, so
couldn't use it anyway due to the electricity and to top it off they charged me to park in the parking lot on the night I stayed.”

Sep 14, 2008 by Michael from Saline, MI
Overall Rating: 3
Cleanliness:[4] • Staff:[6] • Location:[4]

• Big room.
• Too noisy, power failure during stay, construction.

“The hotel is having the roof replaced. Construction noise plus in the path of a runway does not make for a quiet and relaxing night.”

Sep 10, 2008 by Allen from Vacaville, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[9]

• Friendly staff.
• Smell and bathtub not clean.

“Great location near airport, central to everything, but not much else to it. The sink backed up in the middle of the night and we had to switch rooms. The staff was friendly and accommodating and the new room was considerably cleaner. I was a little concerned about security because the lock was missing from the hotel back entrance and anyone could enter.”

Sep 3, 2008 by Saeed from Glendale Heights, IL
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[5]

• The location and room was adequate for expectations, if not counting the horrible service by the staff.
• The staff was horrible, unfriendly, and made the entire experience very bad overall.

“The hotel staff was horrible and unfriendly. They were not courteous to our needs and made the entire experience a horrible one from the get-go. I would say that the room and accommodations were adequate at best, but my overall impression was a negative one. I would not go back, nor recommend the hotel to any of my friends or family.”

Aug 25, 2008 by Zach from Wisconsin Rapids, WI
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[8]

• Location.
• No shower curtain, little assistance from front desk.

“Conveniently located near the airport, would recommend as a budget hotel, loud as it is very near the airport. Shower curtain missing.”

Aug 25, 2008 by Eric from Galesburg, IL
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[5]

• Ummm. The mattress has no exposed springs.
• $16 to park.

“Near O'Hare. Convenient if flying, noisy if not. Parking charge is ludicrous. Room was not as clean as one would hope.”

Aug 24, 2008 by Beth from Fishers, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bathroom - toilet/shower separate from dressing area.
• Fee for parking and internet.

“Very nice and clean. Beds could be softer, but they were comfortable with good pillows. Had to pay for parking even though there was a plentiful lot and would have had to pay for internet if husband had not gone down and asked for coupon which they willingly gave him.”

Aug 20, 2008 by Kyle from Aurora, CO
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[6]

• Nothing!
• Poor service! No hot water in rooms for 3 Nights.

“Property looks great! Downhill from there. First night, bitten by ants in bed.”

Aug 19, 2008 by Amy from Dayton, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked the clean rooms.
• I didn't like that I had to pay $16.00 a day to park my car at the hotel.

“The pool was nice and the rooms were very clean. I didn't like the price for parking the car.”

Aug 18, 2008 by Cynthia M. from Kennesaw, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[6]

• Nice bar/lounge with good atmosphere and friendly bartender.
• Closet door was broken, room was not as clean as should be expected, parking was a pain and quite expensive for the hassle.

“Did not fit in with my previous experience/definition of 3-star hotels.”

Aug 17, 2008 by Gina from Castle Rock, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The location.
• Paying for parking.

“Contrary to many other recent reviews, the hotel met our expectations. The room was clean and comfortable and the staff was helpful and friendly. We even received a call in the evening from a hotel representative to ensure our satisfaction with the accommodations.”

Aug 12, 2008 by John from Louisville, KY
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[5]

• Very comfortable bed.
• The fact that construction was going on there.

“The hotel phone service was off one evening. parking was a big problem.”

Aug 11, 2008 by Shari from Crawford, CO
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[7]

• Convenient to a small shopping mall and restaurants.
• Very austere place with little personality.

“The Wyndam is conveniently located close to O'Hare Airport. The second floor non-smoking rooms fall victim to the fact that the first floor are smoking rooms. The smoke drifts through the air vents. Room service is overpriced. Not highly recommended.”

Aug 11, 2008 by Randall from Austin, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Comfortable bed, remodeled room, good for overnight stay near airport.
• Building outside and inside corridors showing wear; needs face lift.

“Overall impression of hotel is that it needs renovation. Interior corridors need paint, lots of chipping, doors in poor shape. However, our room was very comfortable, had obviously been remodeled recently, lovely furnishings. Extremely courteous shuttle drivers!”

Aug 10, 2008 by Alicia from Des Moines, IA
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[5]

• There was nothing to like. Horrible experience.
• Not clean at all.

“This hotel trip was a total nightmare for myself and my family. We checked into the room just after midnight after 6 hours of driving. I had my husband and 2 small children with me. In walking in the front door of the hotel I immediately noticed stained carpeting in the lobby. I also noticed exit signs which were not properly affixed to the wall (hanging just barley). I also called ahead and requested a room with 2 beds and was told that would not be a problem. I get into the room and there is only 1 bed. The bed was made but had dirty used sheets with long hairs on the sheets and bed. The sheets clearly had not been changed. The floor was not vacuumed and the toilet had not even been flushed. In addition the towels in the bathroom had been used then refolded to make it look like they were clean. There wash cloths were still soaking wet yet folded. Last, this room was wall papered and there was about 18 inches of wallpaper that was literally hanging from the wall (behind the curtain) which was peeling off the wall. Overall this hotel was not even close to a 3 star or 4 star hotel. I will not stay at this hotel for free in the future. I checked back in with the hotel front desk on the issues I have noted. I was told sorry. We have no additional rooms. Keep in mind it was close to 1 a.m. and I had a 9 month old and a 3 year old traveling. This is what we walked into after 6 hours of driving.”

1 of 1 people found this review helpful.

Aug 9, 2008 by Thomas F. from Grafton, WY
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[3]

• Close location to my meeting.
• Noise etc.

“It was a fair.”

Aug 9, 2008 by Chuck from Forest Lake, MN
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Open spaced room with a walk out balcony.
• The sauna was out of order.

“There was construction going on so the parking was difficult and the sauna was out of order. But the work out room was well equipped and they had both indoor and outdoor pools. Over all, it was a good stay.”

Aug 8, 2008 by Jay from Ladson, SC
Overall Rating: 2
Cleanliness:[8] • Staff:[9] • Location:[8]

• Desk personnel were very friendly and helpful.
• No hot water for 3 of my 4 nights.

“The hotel was nice, comfortable and had a wonderful staff. My stay would have been exceptional except for the fact that we had no hot water for the first 3 of my 4 nights.”

Aug 7, 2008 by Roger from Norman, OK
Overall Rating: 1
Cleanliness:[5] • Staff:[2] • Location:[7]

• Shuttle to airport.
• Staff not well trained; $.49 a minute for use of outdated computer.

“This hotel appears to have been a nice facility in some distant past. Presently, many small things are wrong and there is little effort to change.”

Aug 7, 2008 by Craig from Plymouth, MN
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[8]

• Frequency of shuttle service.
• No hot water two out of three days.

“Boiler failed and it took two full days during my stay to get hot water. Hotel only offered a continental breakfast to guests as an offset to the lack of hot water in the rooms.”

Aug 7, 2008 by Tory from Savage, MN
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[8]

• Great room service.
• No hot water in bathroom showers.

“I didn't like that we had to pay $16 a night for parking a vehicle. The Hotel was clean but no hot water in showers.”

Aug 7, 2008 by Shri R. from East Lansing, MI
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[1]

• Location of hotel and shuttle service to the airport.

“Even after promise from the staff, there was no hot water supply continuously for 3 days I stayed. No question of shower etc. Room service was very poor. Even after calling couple of times, I received drinking water in 2 hours. Coffee and tea pouches were in very limited quantity (2 each). Never recommend to any body.”

Aug 6, 2008 by David from St. Charles, MO
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[5]

• Friendly staff and spacious rooms.
• Hot water burst on Thursday; no hot water for the rest of the stay, which was Sunday.

“Although there was no hot water, the hotel did not compensate by not charging for the three meals we ate there and not charging for long distance phone calls. If you need to be near the O'Hare airport, I would recommend this hotel.”

Aug 6, 2008 by Dallon from Waukesha, WI
Overall Rating: 2
Cleanliness:[5] • Staff:[5] • Location:[6]

• Continental Breakfast was nice.
• Too much to say in only 20 words.

“Extremely disappointing. The room # was written on the door frame with magic marker (I have a picture if you want to see it!), there was no hot water the entire time we stayed and the phone in my room didn't work (so I could not call the front desk to complain). Their effort at compensation they offered me free parking for the night. The only thing they did well was the free Continental Breakfast, it was quite good.”

Aug 6, 2008 by Ron from Chardon, OH
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[3]

• Nothing.
• No hot water, poor compensation for this problem.

“Do not stay.”

Aug 6, 2008 by Retha from Marion, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was roomy, clean and elegant.
• Nothing.

“I was expecting a more formal business hotel and was pleasantly surprised at what I found.”

Aug 6, 2008 by Gorye from South Euclid, OH
Overall Rating: 2
Cleanliness:[6] • Staff:[2] • Location:[8]

• Location.
• Staff.

“There were problems with the hot water in the hotel when we arrived. We did not have hot water the entire length of our stay. The staff did not offer any acceptable solution nor did they make any attempt to rectify. The staff was also very inept at explaining the situation or offering solutions.”

Aug 5, 2008 by John from Hoxie, KS
Overall Rating: 1
Cleanliness:[5] • Staff:[6] • Location:[5]

• Not a bad location.
• The charge $16 a night to park, $10 a night to use the internet and $10 per person to get even a minimal breakfast.

“When we arrived we discovered that parking was $16 a night (exorbitant to say the least), that wireless internet was $10 per night and that breakfast was a minimum of $10 per person. And our stay was going to be for 5 nights. Lots of extra charges. In addition, the hotel was older and we observed that it took in a very large number of air travelers that had their flights missed or otherwise interrupted and/or postponed. Basically, the room had few amenities and/or positives. Although the bed was reasonably comfortable.”

Aug 5, 2008 by William from Franklin, OH
Overall Rating: 2
Cleanliness:[5] • Staff:[7] • Location:[7]

• Nothing.
• Hotel had thinnest walls we have ever experienced. You could hear everything and everyone.

“A 2 star hotel at most. Did not meet expectations. The noisiest hotel we have ever stayed in. No sound proofing. You could every thing in the rooms around and above you. Charges $16.00 per day for parking. Very dirty and worn. Would not stay here again.”

Aug 5, 2008 by Richard from Milwaukee, WI
Overall Rating: 4
Cleanliness:[9] • Staff:[6] • Location:[4]

• Comfortable bed/pillow. Clean rooms.
• Poor access to entrance. Pricy $16/day parking.

“Overall fair. Two stars. The AC didn't work very well during our entire four day stay. The room was very humid. The hot water heater broke on our third day, so the hotel didn't have warm/hot water the last two days of our stay. We were given two free continental breakfasts, and free parking as a result of this inconvenience, otherwise parking would have been $16 per day. Parking was a hassle. Security non-existent at hotel and parking lot. Layout of hotel very confusing initially. Good points: comfortable beds and pillows, very clean room, clean bathroom, free morning paper, coffee maker in room, clean classy lobby, friendly-professional staff.”