User Reviews for Country Inn and Suites by Carlson Rock Falls

Research User Reviews for Country Inn and Suites by Carlson Rock Falls (1-3 of 3)

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Dec 9, 2009 by Elaine from Plant City,FL
Overall Rating: 10

• The room was excellent and the TV was the new HD flat screen.
• Heat controls in the room were difficult to control. It was either too hot or too cold.

“We found this hotel to be very clean and friendly. The room was large and newly refurbished. The breakfast service was very good with a nice selection of items.”

Sep 9, 2009 by Mary from Milwaukee,WI
Overall Rating: 8

• The woman who tends the breakfast is a wonderful human being.
• They didn't clean and resupply my room even though I was out at 12:30.

“Very clean. The staff is friendly, but with the exception of the breakfast lady, not very helpful. They have gone non-smoking, so the there is no stink in the hallways or rooms.”

Jul 14, 2008 by Lee from Downs, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel was clean and convenient.
• The air in the room didn't seem to work well. We had no choice but to take a smoking room.

“The hotel and room were neat and well taken care of. The staff was welcoming and friendly. The only rooms available were smoking which we did not prefer. Possibly there should be more rooms for non smokers. I would stay there again.”