User Reviews for Radisson Plaza Fort Worth

Research User Reviews for Radisson Plaza Fort Worth (1-20 of 446)

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Aug 24, 2009 by elayne from Harlingen,TX
Overall Rating: 8

• large rooms, good location, good quality bed and linens
• no business room to use computer....had to stand behind conceirges desk to check my emails

“overall better than usual”

Mar 29, 2009 by Robert from Houston,TX
Overall Rating: 9

• Historic beautiful hotel.
• No swimming pool.

“Overall a great hotel especially for the business traveler.”

Jan 5, 2009 by Luis from Houston,TX
Overall Rating: 10

• Its was well taken care of, restrooms were nice, vip upgrade was excellent.
• $17 a day valet was a surpise.

“I was skeptical because of the comments I read, but I was pleasantly surprised with the 42 inch flat screen, king size bed, and a really nice restroom. Its proximity to all the downtown attractions was close. We never used our vehicles. The VIP upgrade was the best with 24 hour complimentary food and drinks. I recommend this Hilton Hotel to anyone.”

Oct 16, 2008 by Byron
Overall Rating: 8

• Friendly efficient staff.
• Tiny double beds.

“Extremely well managed staff. Well situated, concierge was a true ambassador. Extremely enjoyable stay.
”

Oct 8, 2008 by David
Overall Rating: 10

• Very convenient to the convention center and dowtown Ft. Worth entertainment.
• Hallway noise is pretty apparent.

“Stayed one night while attending a parent's weekend at a nearby university. Have stayed before and will stay again. Bathroom recently remodeled and tub removed completely. Has a no step shower in its place that I like. Missing a few amenities for a true 4 star. No minibar, no TV movies or TV checkout (though you can checkout via phone).”

Sep 10, 2008 by Mark from Midland, TX
Overall Rating: 6
Cleanliness:[10] • Staff:[5] • Location:[8]

• The room was very nice, large and clean.
• The valet parking was a slow joke, hot water was iffy and the internet was off as much as on.

“The Hilton in Downtown Fort Worth Texas is a lovely hotel with very nice staff. However the lack of a phone directly to the valet parking staff encouraged finger pointing as to why you car was never brought up on time. The poor desk staff was to walk a car number out to the valet stand and the valet staff was expected to be at the stand not getting your car. To make matters worse, the valet parking lane is as street though it looks like a driveway, traffic is often racing through, watch your kids carefully. The hot water was too hot, then too cold just like the internet.”

Sep 4, 2008 by Carla from Vernon, TX
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[7]

• I liked the cleanliness of the bathroom although not what I expected, no jetted tub.
• Valet parking, No spa, just work out center; AC not cooling.

“The hotel and it is history are apparent. If you call ahead and request non smoking king room and are told no problem. And when you check in at 4:01 and then told there are no non smoking king beds, that is a problem.”

Sep 2, 2008 by Rachel
Overall Rating: 9

• Classy, comfortable, staff.

“Great hotel - friendly and helpful staff, willing to go the extra mile. Charming hotel with fort worth charm. Loved it.”

Sep 2, 2008 by Jason from Dallas, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[9]

• Room was elegant and well furnished, lots of windows.
• WiFi didn't work and the front desk screwed up check in.

“The good: The Hilton was very elegant and classy. The room was comfortable and plush with a large TV and many windows. Location is great, there was a Chilis down the street for supper and a Corner Bakery for breakfast. Helpful concierge gave us a map of the city and discount tickets to the Fort Worth Zoo. The bad: Front desk staff screwed up my check-in. Had to spend 25 minutes getting it sorted out the next morning when the wrong bill was put under my door. If I was a business traveler I couldn't have spent that time on their mistake. I couldn't get the WiFi to work after 10 minutes and gave up.”

Aug 31, 2008 by Diane from Bixby, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location to the Hospital I have to visit.
• Nothing I did not like.

“The hotel was great, everyone was friendly and treat you as a guest at all time.”

Aug 30, 2008 by Steven from Poway, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and quality were great.
• Nothing.

“The hotel was perfect. Staff was friendly and accommodations were perfect.”

Aug 28, 2008 by Ed from Grapevine, TX
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[9]

• Nice big rooms, Convenient.
• Toilet was dirty upon check-in. Need bigger bar.

“Very good service, excellent location, needs a better bar though. Rooms a little out-dated.”

Aug 28, 2008 by Angela from San Antonio, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and helpful and made me feel comfortable.
• The Wi-Fi was not included in the price, no pool or hot tub.

“This Hilton is very beautiful and very convenient to everything in downtown Fort Worth but off the main track so it is quiet. The historical value also makes it interesting. However, as an upscale hotel I was disappointed that the wireless connection in the rooms were not included in the price. I was also disappointed that there was no pool. Overall, it was a pleasant stay.”

Aug 25, 2008 by Tiffany from Vinita, OK
Overall Rating: 3
Cleanliness:[1] • Staff:[1] • Location:[8]

• The location.
• Wireless internet was a daily expense.

“1. Loved location. 2. The valet staff was great. 3. The house keeper that was sent in at night to clean our room was wonderful. 4. The housekeeping staff of the day did not do there job.”

Aug 21, 2008 by Alicia from Shreveport, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful room, comfortable bed, nice bathroom.
• All was well.

“What a great get away weekend in a lovely hotel.”

Aug 21, 2008 by Robin from Ben Wheeler, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very clean and nice atmosphere, friendly staff.
• Had to pay for parking at $17 per day.

“Hotel was nice, clean, good location for downtown. Did not expect to pay for parking. Could not find a swimming pool or spa. Coffee in room was enough for one cup for 2 people. Plenty of cream but not enough sugar. Expected coffee in lobby at least. Staff was nice.”

Aug 19, 2008 by Chris from Galveston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[3] • Location:[10]

• Large rooms, great bathrooms.
• Staff is not accommodating.

“The hotel had large rooms and bathrooms. It was clean and in a great location. The hotel staff was not very accommodating and it felt as if they were under trained.”

Aug 18, 2008 by Robin from Coleman, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Professional staff, friendly service, convenient location, great food, interesting history, and a really comfortable bed with good pillows.
• No complaints from this trip!

“I enjoyed the location of the hotel. We were directed to several great restaurants in walking distance. My husband keeps saying, the bed was great. Management even took the time to ask about our stay. When the people at the top are concerned - it shows in the service of everyone. Thanks again for a great trip. We will be back.”

Aug 14, 2008 by Peter from Austin, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[1] • Location:[8]

• Location; price.
• There was smoke in my room; no free parking.

“It was clear someone had been smoking in our room prior to our arrival. We were refused another room or any type of compensation. I went to Ft. Worth to get away from the hassles and I ended up by having to argue for a new room! Not good!”

Aug 14, 2008 by Sandra from Lorena, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious room.
• Cleaning people were very noisy.

“My husband & I had one problem while there. We were getting dressed to go out, I was standing in the bathroom right by the front door. All of a sudden, a cleaning lady just unlocks our door & walks in. No knocking---nothing. I reported the incident & I am sure it was taken care of.”

Aug 14, 2008 by Holly from Montalba, TX
Overall Rating: 2
Cleanliness:[8] • Staff:[2] • Location:[8]

• Convenient location, concerned evening, concierge.
• Other than ingratiating concierge, staff provided no service.

“Facility was nice but Staff was apathetic. Could not get assistance with room layout or service (sofa bed could not extend and no one delivered linens). Had to move furniture to accommodate sofa bed then go get linens from front desk. Food & drink very overpriced. Breakfast buffet was $15 for not much, one draft beer and one shot vodka was $12. We won't stay here again.”

Aug 12, 2008 by Andrea from Madill, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Spacious room, elegant furnishings, comfortable bed. overall, a very pleasant experience.
• Valet parking is required, $17. Be sure to pay through the desk, as valets will take your money and not pay the hotel.

“Beautifully maintained, historic hotel (JFK stayed there on the eve of his assassination), close to all of the downtown action. Our standard room was large, had a great view and a comfortable bed. You will enjoy your stay at the Ft. Worth Hilton.”

Aug 10, 2008 by Danna from Lorena, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff was very helpful and friendly.
• Nice TV but no HD.

“The hotel was conveniently located, within walking distance of the square. Staff members were always asking how we were and offering help with luggage and offering directions. We were very pleased with our room and the comfortable bed.”

Aug 9, 2008 by Kim from Bosque Farms, NM
Overall Rating: 1
Staff:[1] • Location:[6]

• Nothing.
• Being placed in a smoking room!

“I was placed in a smoking room. I called the front desk to see if there was another room and they (Hotel Asst & Jeremy the Manager) said the hotel was full to capacity and I had no other choice. So I checked out one hour later and moved to another Hotel. It was the worst experience having to look for another Hotel at 8:oo o'clock at night.”

Aug 6, 2008 by Monte from Tyler, TX
Overall Rating: 5
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Mandatory valet parking. Had tire slashed during valet parking.

“Excellent location in downtown Ft. Worth. Had to wait several minutes to have car parked and to pick up car. Had a flat tire on departure date. Took tire to get it repaired and found that it was slashed on the side wall. Mandatory valet parking cost. Poor experience.”

Aug 5, 2008 by Mona from Grand Prairie, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Walking distance to Downtown fun.
• Small bathrooms.

“Great hotel for the accepted offer!”

Aug 2, 2008 by Pedro from Tyler, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service and staff was great!
• Did not dislike anything.

“Great service and staff. Would strongly recommend to all friends and family. Best hotel yet that I have ever stayed in.”

Jul 31, 2008 by Karen from Oklahoma City, OK
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[9]

• Lovely decor and comfortable beds, although small.
• It was easy to tell the hotel was a remodeled older hotel, as certain things (like doors) didn't work as well as they should.

“Most double occupancy rooms in hotels have two queen beds, this one had two full beds. This made it difficult for my husband (who is 6'4") and myself to share a bed. Not very conducive to a romantic getaway.”

Jul 30, 2008 by Mike from Beaumont, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location.
• Coffee Bar could be better - especially staff.

“Attractive historic hotel, walk to many sites and restaurants easily.”

Jul 23, 2008 by Tammy from Arlington, TX
Overall Rating: 0
Cleanliness:[9] • Staff:[9] • Location:[9]

• The lounge area in the lobby was very nice.
• No free internet access in the room.

“We had a very enjoyable stay.”

Jul 22, 2008 by Terry from Fort Worth, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly. Gave us complimentary champagne for our first anniversary.
• Bathroom was a bit dirty on arrival. Specifically toilet area.

“Everything was great! The staff was very friendly from the beginning. The room was beautiful and the whole experience was just as I expected. I would definitely recommend the Fort Worth Hilton to anyone.”

Jul 22, 2008 by Natalie from Decatur, TX
Overall Rating: 4
Cleanliness:[4] • Staff:[3] • Location:[8]

• The location.
• Poor service, treated as second class customer, smoking room unacceptable.

“I have stayed at several of the other hotels with the same star level as this hotel. This hotel did not measure up to them at all with regard to service or amenities. I expect to be treated like a valued customer.”

Jul 18, 2008 by Displeased L. from Temple, TX
Overall Rating: 2
Cleanliness:[9] • Staff:[4] • Location:[8]

• The restaurants and public facilities were nice.
• Room air conditioning worked improperly, hotel staff was below average.

“This is an aesthetically pleasing hotel. The staff was well meaning, but had difficulty with the simple task of bringing a crib into my room. It took 6 hours and 4 phone call/front desk visits to get this accomplished. Then, the air conditioning in my room wasn't working well. The thermostat said 62 degrees, but it was barely cool enough to sleep comfortably. People were also running up and down the halls while I tried to sleep. Bad experience.”

Jul 11, 2008 by Sondra from Desoto, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• The room was very spacious.
• The place they sold coffee and tea was not open all the time.

“The hotel was lovely and had a lot of history. It was great to get to walk around to a lot of places close to the hotel. We had a great visit and the hotel was clean and comfortable. The staff was great and very helpful. I would recommend this hotel to a friend.”

Jul 9, 2008 by Chad from Arlington, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Only had smoking room for me.

“Great location plus great service equals great time.”

Jul 8, 2008 by Vickie from Iowa Park, TX
Overall Rating: 0
Cleanliness:[6] • Staff:[2] • Location:[3]

• The room was really nice.
• Hotel staff, overcrowding, unable to get elevators.

“The room itself was great! the parking was terrible, we had to valet park since we were unable to locate self parking. My mirrow on drivers side was busted after we waited 20 minutes for car! the hotel was so crowded, we waited and waited for an elevator and finally gave up and walked 10 flights of stairs. I will not stay at this hotel again.”

Jul 7, 2008 by Tracie from Sanger, TX
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[5]

• Nothing.
• No swimming pool, no whirlpool, no movies, front desk would not answer phone, 2 girls were talking when I went down to ask a question.

“For travelers to the Ft. Worth Convention Center, this hotel may be adequate. However, for leisure travelers. The hotel is quite lacking. It does not have the amenities expected of a 4 star hotel and is further away from the downtown leisure activities than are other hotels.”

Jul 7, 2008 by Courtney from Fort Worth, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was definitely the best thing about the hotel.
• It had no movie channels.

“It was a good hotel, but I stayed in a La Quinta Inn in Plano a few weeks ago that I liked better. The bed was more comfortable, they had movie channels and a flat screen TV. The Hilton had no movie channels and a TV from probably 15 years ago. it was nice but I probably won't stay at the Hilton again.”

Jul 3, 2008 by Sandra from Grapevine, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location is excellent, lobby area was nice, staff was friendly.
• Should be wireless internet and it should be free. Even La Quinta provides this, no pool or on site spa, valet parking only and it's expensive.

“This is a good place to stay if you simply want to experience downtown Fort Worth/Sundance Square by foot. The room was nice and you can walk right out the door to restaurants/bars/shopping. However, charging for internet use is so old and the valet parking charge is outrageous.”

Jul 2, 2008 by Ashley from Bryan, TX
Overall Rating: 5
Cleanliness:[2] • Staff:[10] • Location:[10]

• People at front desk were very nice and apologetic.
• AC did not work.

“Would never stay here again.”

Jul 2, 2008 by James W. from Oklahoma City, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Didn't have a refrigerator for my diabetic medicine until noon the second day.

“Bright, clean, spacious room with great bed and bed linens.”

Jun 30, 2008 by Allen from Dallas, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• The Valet service was poor. They wouldn't answer the phone and they were dressed like they had never washed their uniforms. Get them some new uniforms.

“The location was great. Our room was larger than I expected. The restaurant downstairs (Ruth's Chris) was one of the best meals I have ever had. The bar/lounge was small but enjoyable. I will be revisiting.”

Jun 9, 2008 by Cici from Fresno, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, terrific urban feel.
• I wish it had a pool.

“Very nice hotel. The staff was wonderful, the rooms were lovely and it has a great "downtown" feel to it.”

Jun 6, 2008 by Chris from Phoenix, AZ
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[7]

• Location was great.
• They gave us an occupied room first, and then were out of King beds.

“Although the staff helped as much as they could, the hotel fell way short of it's 3-star rating. Decor and furnishings of the rooms were sub-par: It takes a little more than stone veneer in the shower to make it a nice bathroom. The fact that they gave us an occupied room first, and then a room with a "known" door-lock issue started our evening off on the wrong foot. The free access to the "Concierge Lounge" was nice, but not worth the trouble or the tiny elevators. Overall I give this hotel a 2.5 star rating - definitely well below other 3-star hotels in the area.”

Jun 4, 2008 by Emily from College Station, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• Nothing.
• Everything.

“I was meeting my husband for a romantic weekend and the hotel totally ruined our experience. We could not even touch in bed due to the fact that the air conditioning did not work and we asked numerous times for someone to fix it.”

Jun 3, 2008 by Doug from Coleman, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, quality, service, perfect buffet for lunch.
• No swimming pool.

“The service was both professional and personal. So many of the staff called us by name as we re-entered the hotel or the lounge and even the restaurant. The lunch buffet far exceeded our expectations. We would return to the lunch buffet every week if we lived in town. The price was surprising low for the quality of food. The front desk was quick for check in and check out. The operator answered the phone quickly and put us through to the right number each time. Even the manager on duty was accessible via telephone when I merely wanted to leave him a compliment regarding his staff via voice mail. Perfect stay.”

May 28, 2008 by Candace from Lipan, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• Hotel was nice and clean. Sleep number beds are awesome! Room service and hotel "nightclub" with good service and convenient.
• Unable to get cab service to take downtown. Not convenient to outside activities.

“Hotel is great if you plan on staying at the hotel and not venturing out. Could stay in room and visit hotel nightclub all weekend.”

May 28, 2008 by Paul from Midlothian, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The price.
• Having to wait for the elevators more than five minutes at a time.

“The hotel was great!”

May 28, 2008 by Chris from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The restaurant was a pleasant surprise with great food and service.
• The bed was a little soft for my tastes. It did not have a firmness to it.

“The Hilton located in Downtown Fort Worth was a great value and afforded many of the comforts of a 4 star hotel at half the price. The restaurant serves a varied and delicious breakfast especially if you enjoy a European Breakfast. The rooms were clean, modern and showed no signs of wear. There are only two elevators in the hotel, so be prepared to wait a moment or two on getting into one. Otherwise, the location is fantastic and the staff was both friendly and professional. Definitely the place to stay when in Fort Worth!”

May 23, 2008 by Jim from Grapevine, TX
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[7]

• Nice location.
• Lousy elevator service.

“There was only 1 functional elevator, so my wife and I spent a significant amount of our vacation time waiting on elevators and then being crammed in like a sardine. Then there was a fire alarm at 2:00 a.m. and we had to walk down 12 flights of stairs and sit outside for 20 minutes until they decided it was a false alarm. Not a very fun stay at this hotel.”