User Reviews for Union Station-A Wyndham Historic Hotel

Research User Reviews for Union Station-A Wyndham Historic Hotel (1-20 of 95)

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Apr 20, 2009 by Bob from Los Alamitos,CA
Overall Rating: 10

• Fantastic decor and building.
• No pool.

“Absolutely beautiful hotel! The building was stunning and the appointments were perfect.”

Feb 7, 2009 by Calvin from Hartford,KY
Overall Rating: 7

• Great hotel, awsome lobby and service.
• The view from my room was poor.

“I would advise a room above the 3rd floor otherwise you will be looking at the train tracks.”

Jul 28, 2007 by Kimberly from Knoxville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Historical building in a great location in a great city.
• No negative comments

“We enjoyed our stay, and will go back. Hopefully, the restaurant renovations will be completed.”

Aug 20, 2006 by Eric from Nashville, TN
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• Lobby was beautiful.
• Room was very dirty and noisy.

“I was surprised that the room was very very dirty. Many trash on the floor and worms in bathroom. They hadn't cleaned the room after previous guests used it. There was a someone's underwear in the bathroom! Besides, the room was very noisy (may be it was a sound of air conditioner). I couldn't sleep in the room. Sure, I asked the staff to change the room next day, but the staff made a disagreeable face!”

Aug 9, 2006 by Nancy from Atlanta, GA
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[9]

• Convenience.
• Construction was going on.

“Old carpeting, nice location, lovely lobby.”

Aug 9, 2006 by Val from Surrey, BC CA
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[5]

• The bed was comfortable.
• Renovations, no pool, restaurant service horrible; staff un knowledgeable and not helpful.

“Cant”

Aug 9, 2006 by Tara from Klamath Falls, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The historic of it were interesting to me and the rooms were so homey.
• It would have been nice to have a pool or a Jacuzzi and better TV reception on local channels.

“I would definitely stay there again. I would, however, like to see at least a Jacuzzi put in somewhere. Somewhere that does not hinder the historic value of the hotel. The price was a little high for what I am used to, but the best for what I was looking for. It was suggested to me to stay at the Regency Hotel due to the NNEP show that was in town, but the price was higher there.”

Aug 8, 2006 by Dave from Saugus, CA
Overall Rating: 2
Cleanliness:[4] • Staff:[4] • Location:[6]

• Architecture.
• N/A

“Wait to visit this hotel when all the remodeling is declared completed and finished!!”

1 of 1 people found this review helpful.

Jul 17, 2006 by William from Fort Smith, AR
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• The hotel is in a great location. It is located within walking distance of all the downtown attractions.
• This hotel is not for young people. It does not have a pool or gym or any entertainment.

“If you like historic buildings then this place is for you. The location is great. It is within walking distance to all the downtown activities. However if you are looking for a hotel with more entertainment then perhaps you should check elsewhere. There is no pool, exercise room, or restaurants.”

Jul 16, 2006 by Nick from Palmyra, NJ
Overall Rating: 3
Cleanliness:[10] • Staff:[9] • Location:[2]

• It was beautiful -- gorgeous entry, building with high ceilings.
• The trains in the adjacent switch yard were LOUD!

“If you are going for romantic ambiance, and gorgeous, charming details, this is the hotel for you. If you, however, would like to sleep at night, the trains just outside your window are too loud, and single pane glass does almost nothing to abate the noise.”

Jul 16, 2006 by Clyne from Walker, LA
Overall Rating: 2
Cleanliness:[7] • Staff:[7] • Location:[7]

• The valet was extremely nice.
• Under construction, put us in the dungeon, lots of areas still in old status.

“Very disappointed in my family's stay. I think that somewhere in the information we should know that the hotel is under major renovation. My family was put in a room that I would consider in the "dungeon."”

Jul 13, 2006 by Diane from Salem, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Our room was spacious and very comfortable. The hotel was very accommodating and had a van to take us to different parts of Nashville.
• Some people would not like the train sounds but it did not bother us.

“The Union Station hotel is an excellent value in Nashville. The rooms are spacious and beautifully appointed. Do not expect a scenic view of downtown Nashville; instead savor the railroad history in the refurbished lobby and enjoy the beautiful spiral staircase off of the lobby. The hotel is close to most tourist destinations or if where you want to go is not within walking distance the hotel staff will take you there in the van. My daughters and I loved staying in this hotel during our 4 week long driving trip.”

Jul 4, 2006 by William from Clearwater, FL
Overall Rating: 6
Cleanliness:[4] • Staff:[9] • Location:[4]

• Bad neighborhood, bums walking around, there are trains that go throughout the night.
• Great lobby, room were a little dirty, need renovating.

“The location, though near downtown is in an area where bums hang out, so they are walking outside all the time and the trains run all night long just behind the hotel, noisy.”

May 21, 2006 by Hugh from Natrona Hts, PA
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• The Grand entrance is amazing, to bad it was under construction.
• The room was not as hot as the hotel, I had higher expectations of the room.

“Great location to the city, stay would have been better if construction was finished. For the money I spent it was worth it, but I am not sure that I would not choose the Marriott downtown by 2nd ave as my first choice.”

Feb 20, 2006 by Brad from Decatur, TN
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[9]

• Perfect location. Very historic.
• The hotel was undergoing major renovation work, which closed the majority of shops and restaurants in it.

“Once renovation is complete, this will be a great place to stay. The work being done at the hotel greatly affected the amenities.”

Sep 15, 2005 by Doug from Akron
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[7]

• Beautiful lobby. Good location.
• Views from lower rooms. Pricey for what you get.

“If you want a decent view from your room, be sure to ask for it. Our room overlooked the inside of pigeon stained arch about 3 feet from the window. If we ducked down we could see the railroad tracks where the occasional drunk would stumble by. The room itself was ok. The lobby is very unique. It is within a healthy walk of the nightclub area (plus they offered a free shuttle that we did not use). The staff we encountered were neither rude nor pleasant. They all seemed rather distracted.”

2 of 2 people found this review helpful.

Aug 3, 2005 by Ashley from Huntsville, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• it was spectacular with all historicalness
• i was given the wrong key at first and walked into an occupied room

“It was beautiful. I will definitely go back!”

1 of 1 people found this review helpful.

Jul 18, 2005 by Carmen from Jackson, TN
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[6]

• The historic site.
• Parking lot in back, had to carry luggage 2 flights.

“The young man that checked me in wasn't very friendly. Housekeeping never brought the set of towels I requested. Only parking out front was $14 valet parking. Didn't feel safe walking out back to and from my car.”

Jul 7, 2005 by Boris from Louisville, KY
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[5]

• Location in downtown
• Badly needs upgrade, noise from trains.

“Location is somewhat convinient, however the hotel is in dare need of upgrade. The lobby was in pretty bad shape, however my room was worst. Thorn carpet, poor furniture condition and noise from passing freight trains.”

Jul 5, 2005 by Lacy from College Station, TX
Overall Rating: 3
Cleanliness:[7] • Staff:[8] • Location:[8]

• The lobby was beautiful!
• We were charged a large amount for parking. We also didnt' have any kind of view. Very ugly!

“If you get a room with a on the third floor or above, you will love it! Any room below the lobby will be dark and you won't want to open your window because of the ugly view. Also, be prepared to pay a large amount for breakfast and parking. You get nothing for free.”

Jul 4, 2005 by Robert from East Windsor, NJ
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Great Historic property. Let people know of the history in more detail
• The parking too small; no self parking

“Great historic value, see the beer holding Angels and the digital clock (cirla 1900). Very hidden treasures if your the stop and smell the roses type when traveling..details are important...”

1 of 2 people found this review helpful.

Jul 3, 2005 by Jim from Villa Rica, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• It has a beautiful lobby and the rooms are small, but nicely appointed.
• I could not get anything to eat after 10 PM and there is a $14 (plus tips) per night parking charge.

“A nice historic hotel, but no room service or restaurant dining after 10 PM. That was very inconvenient. Also there was a piano being played in the lobby at about 10:30 PM and the noise carried all through the hotel.”

1 of 2 people found this review helpful.

Jul 2, 2005 by David from Cadiz, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Food, staff, location AAAA++++

“Great Hotel, good location, great food great staff, room very adequate.”

Jul 2, 2005 by Ken from Tualati, OR
Overall Rating: 1
Cleanliness:[3] • Staff:[2] • Location:[9]

• Location, nothing else
• Given smoking room without notice

“Dirty, noisy, bad staff, no decent eating”

0 of 1 people found this review helpful.

Jun 25, 2005 by Jan from Fort Wayne, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[8]

• the staff was very helpful. Lobby was beautiful.
• First room was not clean and paint was falling off the walls.

“The hotel was easy to get to. The lobby is beautiful. We were disappointed in the first room. The carpet was dirty and the ceiling had a lot of water damage that had not been repaired and there was a strange odor in the room. We asked for a different room and it was just fine.”

1 of 1 people found this review helpful.

Jun 23, 2005 by Rhonda from Hendersonville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful atmosphere and clean!
• Banquet room at fr desk/felt like imposing on Wedding party

“Thumbs up, all the way around, very impressed!”

Jun 22, 2005 by Anthony from Tipton, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• All employees were extremely helpful and very courteous.
• The housekeepers accidentally left some old refreshments that were intended for the room's previous guests.

“I had a great time at Union Station! I was concerned about the negative reviews I had read, but found them to be largely unwarranted. The staff was very helpful. The valet attendants were very nice and helpful with directions. The light bulb in my bathroom burnt out, and there was a maintenance man there to fix the problem in less than an hour. The rooms were large, the beds were comfortable, and the lobby was very nice. There were a few freight trains that went by during the day, but I couldn't hear them at night. Besides, you have to expect to hear at least one train when you sleep in a old train station!”

3 of 3 people found this review helpful.

Jun 22, 2005 by Vik from Atlanta, GA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[7]

• Hotel was centrally located and their free shuttle service was very useful.
• Our pirmary dissapointment was that they did not have a pool.

“The hotel is an elegant historical building, a former train station, within walking distance of the many dining and nightlife activities downtown. They also provide free shuttle service which is very useful. The staff was very courteous.The frequent trains that go by can by slightly disturbing, and the hotel does not have a pool. Those were the main drawbacks, but overall, we had a very enjoyable stay.”

1 of 2 people found this review helpful.

Jun 21, 2005 by Terri from Katy, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The value for the dollar was excellent-stayed in others paid more-yucky
• Had to pay to valet - a little pricy but not bad-hotel restaurants very expensive

“This is a beautiful hotel in Nashville,located very close to anything you might want to go and see or do - definitely a great value for the money!”

Jun 21, 2005 by Robert from Sugar Land, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Gorgeous lobby!
• No pool or spa!

“It is a beautiful restored antique hotel. Accomodations are nice, and the staff is fantastic.”

Jun 21, 2005 by Erin from Louisville, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Incredibly friendly and helpful staff.
• Bathroom fixtures were falling apart.

“This hotel was absolutely gorgeous and we were thrilled to get it for the price we did. The staff was great, as was the downtown location. Our only complaint (a fairly minor one) was that the bathroom sink and shower fixtures were very loose and starting to come apart. But I am willing to overlook that given that the rest of the hotel was so beautiful. It also would have been nice to know that the only parking available was valet for $13, but again, that turned out not to be too bad. Overall we were thoroughly impressed and would definitely stay there again.”

2 of 2 people found this review helpful.

Jun 21, 2005 by Billy from Warren, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[2] • Location:[10]

• The hotel was beautiful, Should be listed as a five star
• Bell Hop was rude and confrontational.

“At first glimpse the hotel looks as though it stepped out of pages of an irish guidebook. The interior of the lobby and resteraunts were nothing less than spectacular. I was instantly impressed with the value of my stay.”

Jun 18, 2005 by Rick from Crown Point, IN
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• Fantastic Lobby
• Rooms are small,

“Nice older hotel but room was very small with just a full size bed. Also though I knew this was a train station at one time, what I did not know was that trains still go past the hotel all the time making it noisey to sleep. Must go to the Holiday Inn Express across the street to use a pool or hot tub.”

0 of 1 people found this review helpful.

Jun 18, 2005 by Tim from Louisville, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very large rooms, satff was great.
• I wish it had a swimming pool

“We had a great time staying at Union Station. It was convenient for everything that we wanted to do.”

Jun 18, 2005 by Jerry from Germantown, TN
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Location was okay
• Old , paper peeling off the wall, sprinkler was rusty

“At first I came in asked for a room with 2 beds and smoking. I was told that they didn't have any smoking rooms. Then when I got to the room there was one small bed. Went back to the desk spoke to another person, told them I needed a smoking room with two beds and to my surprise she took care of it. ”

0 of 1 people found this review helpful.

Jun 17, 2005 by Scott from Little Rock, AR
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[10]

• The hotel is a fascination renovation of an historic, old building. Fun to explore.
• Ice Machines were distant and hard to locate; the noise of trains would bother light sleepers.

“An interesting, fun and exquisitely convenient hotel. Valet parking will cost and additional $14 per day, but the convenience and efficiency of the parking service almost makes this a bargain. The location is ideal for downtown Nashville, the country music section, Vanderbilt and most of west Nashville -- if you have a car.”

0 of 1 people found this review helpful.

Jun 12, 2005 by Wayne from Provo, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location, impeccable beauty and class!
• Carpets were a little worn out - smoking rooms were scattered so felt like all rooms were smoking rooms.

“Beautiful! Grand! The one area I would point out would be upkeep on things like the carpet and the wallpaper in the rooms. The carpets were getting old, and the wallpaper was coming off the walls in numerous places. Otherwise, a great hotel, definitely living up to its reputation!”

Jun 12, 2005 by John from Knoxville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[6] • Location:[10]

• The historic nature of the hotel itself, it was absolutley beautiful
• No continental breakfast, and $13.99 way too much for breakfast buffet

“Toilet plugged up and had to call twice and wait almost an hour for someone to fix it. Staff at desk seemed kind of upity. But the ambiance of the hotel was excellant a very beautiful place to stay.”

Jun 8, 2005 by Colleen from Corpus Christi, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful hotel - original Union Station decor.

“Hotel is in walking distance of downtown attractions. Staff is great, food great. The decor, though, with high ceilings and original moldings, carvings, fountain, etc, is unparalleled.”

Jun 7, 2005 by Krissa from St. Paul, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Historic building, beautiful interior, lots of character

“Very nice stay. Helpful staff. Beautiful interior and exterior. Walking distance to the District.”

Jun 7, 2005 by Jeremy from Madison, AL
Overall Rating: 4
Cleanliness:[8] • Staff:[6] • Location:[7]

• It is a beautiful historic hotel with alot of history.
• Very unhappy with the room. It was very small, the air did not work and the bed was very uncomfortable.

“My wife and I were very excited and came back with a reservation to the Union Station - A Wyndham Historic hotel. The outside and lobby of the hotel are awesome. They still have the old train schedule behind the front desk. However our room was not much to behold. It was small, the air didn't work and the bed was as soft as a pillow. I might would recomend the hotel to friends in hopes that not all the rooms were like ours.”

1 of 1 people found this review helpful.

Jun 7, 2005 by Dunn from Nashville, TN
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[10]

• Did not expect such a neat "architecturally significant" hotel - thanks!

“Great place to stay.”

Jun 3, 2005 by Donna from Sugar Land, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Huge Room and beautifully decorated. Lovely hotel. great location.
• Shower in bathroom was weak.

“This hotel was a great surprise. Even more beautiful than on their website. Rooms were absolutely huge and beautiful. My family of four was thrilled to have so much space. The location was wonderful. This hotel was a wonderful treat.”

1 of 1 people found this review helpful.

Jun 3, 2005 by John from Twinsburg, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was located within walking distance of everything I needed.
• The room I stayed in was a lower level, so the view wasn't spectacular.

“The staff was very helpful. The hotel was kept extremely clean. The housekeeping staff did a wonderful job. It was however, very disappointing, that a complimentary breakfast was not offerred. Other than that, I was very pleased with my stay.”

Jun 2, 2005 by John from Hayden Lake, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• great location, very unusual facility, very enjoyable
• room was essentially underground with no view, but for price, that was ok

“nice town, nice location, neat hotel, great value for the price!”

May 31, 2005 by Curtis from White House, TN
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[9]

• Great ambiance (vibe), services...
• room was on first floor corner..view not that good

“Excellent historic hotel..nice little lounge and grill. Staff was very courteous...and the location is fairly convenient to downtown. A 10 minute cab ride will get you to the heart of Music City; Tootsies, The Ryman Auditorium, Gaylord Entertainment Center and the Wildhorse. There are splendid restaurants downtown also...from 4 star to casuel BBQ. I would stay there anytime.”

1 of 1 people found this review helpful.

May 24, 2005 by Norvell from Virginia Beach, VA
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[7]

• Terrible problem with allergic reaction - mold, mildew!

“I would never go back! We had to leave after only one night because of severe allergic reactions in room to what was likely a mold/mildew problem resulting from extreme water damage. I want a refund!”

1 of 1 people found this review helpful.

May 23, 2005 by Mandi from Benton, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location, free shuttle to the fun part of town
• bathroom small, hotel needs soft goods renovation/update

“The lobby is glorious, very interesting place to visit, staff was accommodating and friendly, especially the shuttle driver, he had lots of suggestions for places to eat and hear live music. I would definitely stay there again, it's not the most luxurious or spectacular, but for the price I paid I was completely satisfied.”

May 21, 2005 by Cassandra from Columbia, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[7]

• It was a beautiful lobby/hotel.
• The check in clerk wasn't very friendly or personable, the couple in front of us felt the same, no eye contact or smiling. Everyone else was nice

“Beautiful place to stay, close to downtown and main highways. Wonderful atmosphere. Would highly recommend to friends and family.”

May 20, 2005 by Suzanne from Westfield, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was quaint and majestic. Friendly service and conveniently located to downtown attractions.
• View from our room may not have been as pleasant as some of the other rooms.

“This is a grand hotel. It has some of the finest architecture inside and out. It gives you a feeling of being in a different era. It was an enjoyable experience and I would highly recommend to others.”