User Reviews for Courtyard by Marriott Nashville Downtown

Research User Reviews for Courtyard by Marriott Nashville Downtown (1-20 of 93)

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Nov 28, 2009 by Robin from Evansville,IN
Overall Rating: 10

• It was very convenient to downtown entertainment.
• No parking.

“We were very pleased with this hotel. The room was clean and comfortable and had a nice view.”

Aug 17, 2009 by Rose from Voorheesville,NY
Overall Rating: 9

• Location was excellent.
• Valet parking too expensive.

“Wonderful hotel. Staff was very helpful and friendly. Rooms were clean and the location of the hotel was perfect. Only thing disappointing was the valet parking. $22.00 a night. We had 2 cars for 4 nights so we had to drop about $200 for parking after taxes.”

Jul 12, 2009 by Rose from Menifee,CA
Overall Rating: 8

• Beds were comfortable.
• Parking was impossible except valet at $22 a day.

“The hotel is downtown near the State buildings. It is on a busy street with no visitor parking available. The hotel has a breakfast buffet, but no entertainment of evening meals. Restaurants downtown close around 5:00 pm. Entertainment and good restaurants are approximately 6 blocks away. The hotel is clean and staff friendly. It is a non-smoking hotel which was great!”

Jun 15, 2009 by Lucinda from Carbon,IN
Overall Rating: 10

• Close to where we wanted to go Broadway Street.
• Price of valet parking is too high.

“Other than the valet parking being to high, I really have nothing negative too say. It was a really nice hotel.”

May 18, 2009 by Ken from Hawthorn Woods,IL
Overall Rating: 8

• The location is very well located for both business and pleasure.
• Parking is very expensive and turned what I thought was an excellent value into only a good value.

“The hotel was very clean, the workers were polite and friendly, and the location was excellent. Parking is very expensive (I now understand why valet parking is necessary) and check in proved to be difficult because of the heavy traffic at the time I checked in.”

May 14, 2009 by Lorrie from Warsaw,IN
Overall Rating: 5

• Price.
• Very hard to get to, there is no parking and valet couldn't keep up.

“I would not stay at this location again, it was too congested, not easy access to the hotel. Only parking available was valet and it was too expensive.”

May 10, 2009 by Jim from Columbia,MO
Overall Rating: 8

• Downtown location, room size and bell staff.
• Parking charge.

“Probably the largest room I have ever encountered at this level of hotel. I cannot complain about the facility in any regard. I complement them on the way the staff conducted themselves from arrival to departure. Because most of the Courtyard facilities I visit are not located in the heart of a major downtown area, I am not used to having to pay for parking and I do not like having cover a charge that equals twenty percent of my room rate although I was aware of daily fee when I made the reservation. I still am surprised by the amount of space in the room I was provided, it was enormous by most hotel standards.”

May 4, 2009 by Andrew from Milwaukee,WI
Overall Rating: 9

• Valets were very helpful and courteous and handled vehicle with care.

“This hotel met my expectations, very close to Music row convenient walking distance to the bars and restaurants in a safe part of downtown. I would recommend if you are in Nashville for a concert or night on the town this is a great choice for the money!”

May 4, 2009 by Stacy from Norcross,GA
Overall Rating: 10

• Staff was excellent - location was excellent. Great value for our money through Priceline.
• Parking & valet entrance was hard to find and right on a very busy street. No place to pull off for safety.

“Very comfortable, clean and has a friendly, helpful staff. Great location.”

Apr 28, 2009 by Elaine from Westerville,OH
Overall Rating: 5

• Valet and bellboys were excellent, young, mannerly.
• Way over-rated!

“At check-in, female clerk not very friendly at all. Nothing plush or comfy about the room or lobby. Very clean but stark and cold presentation. No warm and fuzzy feeling here. Bathroom floor tile very painful to walk on in bare feet. ( No grouting just 90 degree angled edges). Clerk refused to give us a room with two beds of any size. Parking costs $22.00 per night! This hotel had no swimming pool. (Share one at another hotel). Room very small. Not a 4 star hotel!”

Nov 10, 2008 by Kathy from Cleveland,OH
Overall Rating: 10

• Neat, clean room with nice appointments. Hotel was quiet. Staff very helpful. The location was super close to everything.
• All was great.

“Highly recommend this hotel. Good location. Neat, clean and quiet.”

Jul 30, 2008 by Jerome from Bowling Green, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Helpful Staff.

“I was all in all a good experience.”

Jun 4, 2008 by Montie from Humboldt, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The location.
• Parking area.

“The employees were friendly and very knowledgeable of the surroundings of their motel.”

Feb 21, 2008 by Jean from Seymour, IN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very friendly and helpful staff.
• Outside noise.

“It was very convenient to Downtown. The staff was friendly and most helpful. The room was clean and comfortable. A refrigerator would be nice.”

Aug 29, 2007 by Cameron from Paducah, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Valet parking on second day was a little slow.

“Location was great for experiencing downtown Nashville.”

Jan 17, 2007 by Sheila from New Madrid, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Close to the attractions that I visit.
• To expensive.

“I love the hotel it is close to all the events that I am involved in. Just wished they offered a discounted rate for emergency medical tech. And county sheriffs dept dispatchers. When you travel you have food and room expenses. It makes it hard when a family of three tries to have a good weekend when the first 1000.00 goes to room and food. They have no smoking rooms available it seems the country is holding people hostage on the simple things in life. Before long it will be that everyone stays at home so they can relax with a drink and a smoke.”

1 of 1 people found this review helpful.

Sep 20, 2006 by Tim from Mocksville, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Very good location in downtown Nashville.
• Very difficult to park.

“Good location if visiting downtown Nashville. Parking is rough though. Rooms are average, nothing special. Staff were friendly.”

Sep 14, 2006 by Kentucky from West Paducah, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Had perfect access to downtown, and the Gaylord center. It was clean, and the rooms were large. Valet parking was great.
• Kind of pricey. Another bad thing was our room looked over printers alley & the party could be heard all night.

“A great location for downtown, shopping, sight seeing or concerts at the Gaylord. There are lots of parking facilities in Nashville but it was great to just pull up, check in and valet $15.00 (not too bad for one night). Hotel was very clean, but the bathroom door stuck, it had been previously repaired but was loose and not rechecked.”

Jul 25, 2006 by Lori from St Clair, MO
Overall Rating: 2
Cleanliness:[8] • Staff:[1] • Location:[9]

• The location, walking distance to places to eat & entertainment.
• The staff and the age of the hotel.

“We could not get a simple request made of a non smoking room even though there were rooms available, we were told those rooms would be kept available for regular higher paying guests. The stuff in the room was old, the phone did not work. Looked more like being in a budget hotel and not a Marriott.”

Jul 12, 2006 by Gene from Eldon, MO
Overall Rating: 1
Cleanliness:[10] • Staff:[7] • Location:[7]

• Free use of computers.
• My car was severely scratched while in custody of valet parking / I had to pay for parking.

“I am very disappointed in this hotel. I did not expect to have to pay 35.00 just to park my car... and on top of that it ended up being scratched up when it was returned to me. The hotel will not return my phone calls. My car was just fully repainted 3 days before I arrived at the hotel. I AM MAD!”

Jun 25, 2006 by Kathy from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• A lot nicer than I expected.
• Expensive, mis-leading parking!!!!!!

“Nice, clean, very comfortable beds, I enjoyed my stay.”

Jun 11, 2006 by Saralyn from Saint Paul, MN
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Unbeatable location.
• Valet parking ONLY - $15.

“The location of this hotel makes the $15 valet cost worth it. Broadway (main street with plethora of restaurants and clubs) and the Country Music Hall of Fame are only a few short blocks away, definitely in walking distance. The hotel is in the heart of downtown Nashville. Clean, modest room. Had to wait 15 minutes to get our car when leaving - be sure to allow plenty of time if you need to catch a flight. Regardless, this is a fine place to stay!”

Jun 7, 2006 by Glenda from Johnson City, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• King size beds in rooms, friendliness of staff.
• Having to pay for parking at $15/day! This was not mentioned in the description, and should be.

“Convenient to downtown area, staff was great, especially the twin valets!! Only downside was unexpected $15/day parking fee. Rooms were nicely appointed, spacious.”

Jun 7, 2006 by Mark W. from Oklahoma City, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Housekeeping! Provided plenty of towel and wash cloths at any time.
• The parking! Valet took too much time to get car sometimes.

“I was very pleased with this hotel. I would recommend it to anyone. It was neat being downtown. Walked to lower Broadway several times to enjoy the music and restaurants.”

Jun 7, 2006 by Kim from Brownstown, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The hotels location was in an excellent location. We were able to walk to all of the downtown attractions.
• They didn't have a very good place to unload your luggage, only about 3 or 4 parking spaces right along a very busy street.

“This was a very nice hotel and I would love to stay there again in the near future.”

Jun 6, 2006 by Tammy from Henderson, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Room was very spacious and clean. Service was quick.
• Would have preferred a king instead of 2 doubles.

“The hotel was very clean with quick efficient service at check-in. The room was spacious with plenty of linens. Its downtown location was very convenient both for travel and for touring the Nashville area.”

Jun 5, 2006 by Jeff from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice Courtyard in the heart of Music City.
• Parking is tough unless you valet for $15.

“Very nice and quiet with room service until 10 P.M.. Corner rooms are great with windows on two sides and very roomy. Easy walk to many music venues. Great service.”

Jun 1, 2006 by Guy from Savoy, IL
Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[10]

• The location as great.
• For the all time of my stating there was a water leak, we got towel to sock the water.

“For the all time of my stating there was a water leak, we got towel to sock the water. the A/C was not working for 2 night.”

May 31, 2006 by Nellie from Esomhill, GA
Overall Rating: 0

• We didn't to our granddaughters graduation because.
• Change the hotel to the holiday inn.

“So we could be with our family. We haven't seen them since we ALL lost our homes in south MS. Don't know what else to say ! The beds were not used, nor did we walk in the hotel.”

May 31, 2006 by Dudley from Dorchester, SC
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location. Facility was nice.
• No parking. None. It was either $15 a day valet or nothing.

“Everything was nice, except there was no parking facilities at all. For a 2 1/2 star hotel to only offer Valet parking at $15 a day is crazy. ”

May 24, 2006 by Jory from Martinsville, IN
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[8]

• Very well maintained.
• The view from my room was a block wall 10 feet away.

“The hotel was very nice. The employees were quick to ask if one needed any help. The valet parking staff were fast and efficient. overall, a very enjoyable experience. ”

May 24, 2006 by Brian C. from Glasgow, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location to downtown.
• No room service on weekends.

“The staff is friendly from the valets to receptionists. It's location to downtown is just a short two block walk. It is extremely clean and well maintained. I would recommend the Courtyard Marriot to anyone, anytime.”

May 23, 2006 by Raquel from Stratford, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Great location, very clean.
• No pool on site, valet service took 45 minutes at one point.

“Nice, clean hotel in a great downtown location. The staff was very friendly and helpful.”

May 23, 2006 by David from Louisville, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Staff was very helpful & friendly.
• Room temperature was difficult to manage.

“The hotel met my expectations for the one night that we desired. It is accessible to many good shops and restaurants, as well as the riverfront park.”

May 17, 2006 by Carolyn from Lawrenceville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was perfect; the staff was so helpful and knowledgeable about where to go for food, entertainment or just sight-seeing.
• Can't, we loved all of it.

“Anyone going to Nashville needs to stay here. The rooms are perfect for business travelers with the computer hook-up right in your room and families will love the convenience and ease of getting around town. The location is perfect for anything you could want or want to do.”

May 15, 2006 by Kaye from Germantown, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness and helpfulness of all staff.
• Being charged $15 per night for parking the car, plus a tip for the valet every time I needed my car; I wish I had been aware of that when booking.

“Excellent facility- exceptionally clean and comfortable, great location, able to safely walk many places alone.”

May 12, 2006 by Tiffany from Decatur, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was just an excellent place to stay overall. It was perfect!
• NOTHING

“I couldn't get over the great deal we got for this gorgeous hotel. The location couldn't have been better because we were within walking distance of a lot of the attractions we wanted to see! The staff was super friendly and the rooms were spotless! Great job!”

May 11, 2006 by Alice from Union City, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff.
• There was no microwave or fridge.

“Nice place and convenient for business or pleasure downtown.”

May 8, 2006 by Chris from Ann Arbor, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• Parking slightly inconvenient.

“Perfect downtown location, helpful polite staff, parking was the only pain in the neck.”

May 4, 2006 by Jeremy from Roseville, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, room size, staff.
• The $16 dollars I was charged for parking that was not mentioned.

“Thanks for a great stay, I used hotels.com for my other stay, which was a disaster! You will get all of my business from now on!”

Apr 30, 2006 by Jun from Warminster, PA
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[8]

• Good Internet access.
• Impatient and unfriendly staff & poor parking.

“Good location and good Internet access. However, the staff are not always friendly and helpful. The parking is $15 per night valet. It's very slow, up to 15 minutes to my car.”

Apr 30, 2006 by John from Memphis, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• having to pay to park my car...

“Everything was top rating to us and the people were so friendly and nice. ”

Apr 24, 2006 by Dawn from Chicago, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[7]

• Rooms were very nice, beds very comfortable.
• There is no parking, but since this is a downtown location it is expected.

“Great hotel! I really enjoyed my stay. Friendly staff and extremely comfortable beds.”

Apr 18, 2006 by Claudia from Memphis, TN
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[8]

• Beautiful old building.
• Smaller rooms & bathrooms.

“This hotel was very pretty. I have also found an additional charge from the hotel that I am trying to get reversed.”

Apr 15, 2006 by Sung-Mo from Fairview, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• Rooms were very clean and big.
• No parking you should remind others.

“Liked it over all except only valet parking were available You should put notice on the internet that NO PARKING.”

Apr 11, 2006 by Sheila from Greenville, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[4]

• Nice, clean facility with courteous staff, located near downtown attractions, nice to be able to walk to sightseeing sites.
• Because the hotel is located downtown, the inner city problems are there, crime, homeless.

“Nice hotel in good repair. staff was extremely courteous from check in, restaurant service, to check out. Enjoyed the stay.”

Apr 7, 2006 by Gail from Greenville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly hotel staff.
• Paid valet parking.

“This hotel is good for business as well as leisure travelers.”

Apr 6, 2006 by Char from Bemidji, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly staff, great location, spacious room.
• Valet parking was the only option - kind of inconvenient for a car full of stuff and trying to get it unloaded.

“This was our first trip to Nashville, and the hotel was perfect - walking distance to everywhere downtown.”

Apr 2, 2006 by Philip L. from Hixson, TN
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[8]

• Comfy beds, good-sized room.
• Expensive parking, no breakfast.

“The location was good, but parking, including tips, was over $20. Also, not including breakfast in the room rate makes it less family-friendly in our opinion.”

Mar 30, 2006 by Susan from St. Louis, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very convenient location for our activities.
• The sheets were scratchy!

“Lobby was very clean, service was top-notch, the valet parking was super fast, great location for the Ryman, Printer's Alley, Broadway and 2nd Avenue activities as well as close and convenient to major highways, the stadium. Absolutely worth the price.”