User Reviews for Renaissance Nashville

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Oct 7, 2009 by Gloria from Raleigh,NC
Overall Rating: 8

• It was filled with bluegrass players!

“Furnishings felt a little dated, but the bed was comfortable and I slept like a rock. After a terrible night's sleep the night before at a freeway hotel, I just wanted to sleep.”

Oct 1, 2009 by Marcey from Fort Wayne,IN
Overall Rating: 2

• Room was comfortable, view was nice, location good.
• Party hotel - security called at 2am because of party.

“This is a party hotel. If you like to go to bed early and rise early and sleep through the night, this hotel is NOT for you. If you like to party well into the night than you will be right at home. Personally, I like to sleep through the night, so I will not be staying at this hotel again. The Union Station would be a better match.”

Sep 24, 2009 by Melissa from Madison,AL
Overall Rating: 4

• It is very close to downtown
• Was crowded and ill equiped for that many people.

“The hotel was nice but they had a convention going on and there were so many people that it was 45 minutes to get on the elevator to our room. We had to take the stairs to the 10th floor!”

Sep 16, 2009 by Desiree from Gretna,LA
Overall Rating: 9

• It was close to all of the main attractions.
• Food in In room dining could have been better.

“I was overall pleased with my experience at Renaissance Hotel Nashville. The staff was very helpful when I had questions and the location was wonderful. Could walk a few blocks to all the main areas. One thing that could use improving was the food at the hotel. We ordered room service the 1st night we arrived and it was so-so. We also ate the buffet at the restaurant and it was average.”

Sep 15, 2009 by Tricia from Terre Haute,IN
Overall Rating: 10

• Proximity to broadway and bars.

“This hotel is perfect for those who wish to experience downtown Nashville and the Broadway bar scene experience .”

Sep 10, 2009 by Isaiah & Sherry from Athens,GA
Overall Rating: 5

• Room and common areas were nice.
• 3 check-in staffers ignored until we asked to register.

“We did not feel welcome at the hotel. A fire alarm went off at about 1:30 AM and we were instructed to evacuate the hotel and told that this was not a drill. When we descended the 10 flights of stairs, not one said a word to us with further instructions. We went outside and the fire truck drove by. Still no instructions. We then went to the front desk and they said someone had falsely pulled the alarm. There was no further announcement that it was false. Disabled people were subjected to evacuating, when a simple announcement that it was a false alarm would have helped.”

Aug 24, 2009 by Louise from Mentor,OH
Overall Rating: 10

• fabulous location; terrific staff
• wish parking wasn't so expensive

“We've been to Nashville 5 times and stayed at a different place each time. Next time we will definitely return to the Rennaissance!”

Jul 15, 2009 by James from Peduka,KY
Overall Rating: 10

• Friendly.
• Pool.

“Nice but shitty pool.”

Jun 28, 2009 by Judy from Lenoir City,TN
Overall Rating: 5

• Decor of the room is excellent and beds were great.

“The hotel and staff was excellent. We were only annoyed by the talking in the hallway to the rooms.”

Jun 27, 2009 by William from Bolingbrook,IL
Overall Rating: 7

• Room was nice and clean with comfortable beds and a flat screen tv.
• The shower pressure was absolutely pitiful.

“Nice hotel in a decent location for downtown Nashville. The room was as expected, two queens - kings were all booked out, clean and quiet. Liked that the TV was a flat screen with some HD channels. Only downside was the shower - zero pressure with some odd water saver head, barely able to wash the shampoo out of your hair. That one item pretty much killed it for me - I'd stay somewhere else next time to get a decent shower in the morning.”

Jun 15, 2009 by Tim from Broken Arrow,OK
Overall Rating: 10

• Great rest.
• Parking - having to pay for each exit of the parking garage; day rate preferred .

“Thank you for a great spot to stop on our way through the city.”

Jun 13, 2009 by Drew from Memphis,TN
Overall Rating: 8

• Location.
• Sheets in hotel bed were dirty and stained.

“Location was great. Lobby and restaurant were nice. Hotel room was nice but sheets were dirty and stained.”

May 5, 2009 by Phillip from Knoxville,TN
Overall Rating: 10

• Excellent staff and management.

“Excellent room. Good reception at front desk.”

Apr 24, 2009 by Patricia from Henderson,KY
Overall Rating: 9

• Nice bedding and plenty of towels. Nice view, pretty room.
• A mini fridge would be good and needs free WiFi.

“A great room and wonderful common areas in the hotel. Bridge restaurant and bar were really nice and priced right.”

Apr 22, 2009 by Manuel from Johnson City,TN
Overall Rating: 9

• Staff, cleanliness, and atmosphere were of top notch quality 5 star.
• Did not have a fridge.

“Hotel met every expectation of quality. Overall experience was superb, but would have liked to have at least a micro fridge in room. But didn't degrade overall stay. Room service was decent but food arrived a bit chilled, and calamari seemed like it was reheated and not fresh.”

Mar 18, 2009 by Nith from Manchester,TN
Overall Rating: 8

• I love the bridge bar.

“The hotel has many nice features. The bridge bar is unique and comfortable. This is the second visit to this hotel and I would return again.”

Feb 17, 2009 by Andrea from Oakland,CA
Overall Rating: 9

• Nice clean, great location.
• Worst breakfast I have ever had in a hotel (room service).

“Overall a positive experience but 1 morning I ordered breakfast and without any exaggeration it was the worst breakfast I have ever had in a hotel; Eggs Benedicts showed up with no Suace! bacon and hasbrown were simply discusting to say the least; what a disappointment for a $47 breakfast!”

Jan 22, 2009 by Kathie from Murray,KY
Overall Rating: 9

• Excellent food!
• Central heat was difficult to adjust to our preferences.

“Very friendly staff that provided excellent service including upgrading our room. Hotel restaurant and room service both had good meals. Adjacent to the hotel was a Ruth Chris Steak House.”

Jan 6, 2009 by casey from Owensboro,KY
Overall Rating: 8

• I enjoyed the location and view from the 21st floor.
• The extra fees that were added.

“The location and view were great for Nashville. Parking was reasonable. Staff was quite helpful and friendly. A tad bit overpriced.”

Oct 22, 2008 by John
Overall Rating: 8

• Great location for downtown sight-seeing.
• This hotel charges $12 (minimum) a day for internet service.

“This hotel was upscale, comfortable and clean. We were given exactly what we asked for upon arrival which was a room with double beds and a good view. We saved money by parking ourselves in an adjacent parking building which was very convenient. The only thing we didn't like was that there was no free internet in our room. Overall we were very pleased with the accommodations.”

Oct 21, 2008 by Chad
Overall Rating: 8

• Easy to get to and in/out of.
• No free wireless internet and the valet charges are steep!

“Typically above average Hyatt property. Room was very nice and the hotel was modern and sophisticated. However, no wireless internet, are you kidding me? The valet service is almost $40 per day, very steep for this part of Chicago. Overall 7.5 out of 10. Fix those 2 things and they'd get 9 out of 10. Will not be going back.”

Sep 22, 2008 by Susan
Overall Rating: 10

• The location.
• My room was not cleaned in the am.

“This hotel was in a great downtown Nashville location and had all the amenities
I was looking for on this trip, exercise room, bar, convenient location, comfortable, quiet, even with a lot of people in the hotel.”

Sep 14, 2008 by Doug from Saint George, SC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location. Very friendly staff.
• Room was very small.

“Great location for visiting downtown. Could easily walk to various restaurants and bars. Beds were extremely comfortable.”

Sep 11, 2008 by Jennifer from Nicholasville, KY
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• The location and public areas were very nicely done.
• The room wasn't sparkling clean and the room itself was not 4 star.

“A nice hotel. Staff was nice, but exceptionally. The room was clean, but not sparkling. The views were wonderful.”

Sep 5, 2008 by Nancy from Oklahoma City, OK
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[7]

• It was within walking distance to several things we wanted to see.
• Room was smaller than expected.

“This hotel is more of a hotel for people attending a convention. The ice bucket wasn't clean. It didn't have many extras, it was a little more than a standard hotel. Although the lobby and public places looked a little more upscale, I was a little disappointed in the room. I wouldn't call it a 4 star hotel.”

Sep 1, 2008 by Tom
Overall Rating: 10

• Great location.

“Fun place to stay. Room was
very nice, staff was
very nice. Great location for night life.”

Aug 26, 2008 by Peggy from Tompkinsville, KY
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[5]

• It was located within 2 blocks of where I needed to go.
• The overall atmosphere was 'I'm better than you.".

“Clean, nice rooms. The bed was very comfortable.”

Aug 22, 2008 by Chad from Signal Moutain, TN
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• Good location.
• Tacky decor.

“In a good spot, a little cheesy and mediocre.”

Aug 13, 2008 by A from Fremont, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location.
• Expensive parking.

“We loved the location and the staff gave us easy directions for the places we wanted to go. I loved the Starbucks in lobby!”

Aug 5, 2008 by Diana from Bradyville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff and accommodations were great.
• The room was on the 23 floor and my husband is afraid of heights but he managed four elevator rides with glass sides.

“I would highly recommend this hotel to anyone.”

Jun 29, 2008 by Ruth from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The concierge was so helpful, the guys drove us down the street, recommended great restaurants and things to do.
• There was a creepy guy in the gym behind the desk, stared a lot and seemed very strange, mid 50's, short, a little greasy, a little bit frightening.

“I wish I could remember names. The concierge guys were great. The front desk was nice and the guys in the 2nd story casual restaurant were great too. Overall, it was extremely nice. Hard to get on the internet a couple of times in the lobby connection. It was clean and comfy. Very nice time.”

Jun 7, 2008 by Matthew from Ladera Ranch, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• You can't get a much better location.
• An upscale hotel but it is old luxury and in need of a remodel.

“Decent hotel for the price but we often stay in hotels with a lesser star rating that are of higher quality than this hotel. Overall, a good hotel but not a great hotel.”

Jun 4, 2008 by Sarah from Elizabethton, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Decor.
• Parking was expensive.

“Everything was comfortable and attractive. The location is close to a lot of attractions and activities.”

May 15, 2008 by Quendy from Little Rock, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[10]

• Proximity to music venues and restaurants/bars.
• Noisy, could hear everything and their was some noise the A/C was making as well.

“The Renaissance is a very nice hotel with a great location. The common areas are beautiful. The workout facilities and pool were very nice and above average for most hotels. The rooms were on the small side and it seemed the walls were made of paper. Very noisy and especially when the staff was going door to door shouting Housekeeping!”

May 7, 2008 by Michael from Knoxville, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Featured classy mix of modern & traditional.
• Paying to park.

“The hotel was very nice. Public areas were airy, clean & inviting. Paying to park is a concept I just cannot grasp when staying in a 4 Star property. Why not add that to the long list of fees billed at the desk? Overall, a pleasant experience. I would recommend this hotel to any business traveler.”

May 6, 2008 by Linda from Montgomery, AL
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[8]

• Good location and fresh fruit in the fitness center.
• The staff-the young male at the check in desk and an older man at the fitness center.

“The hotel itself is pleasant and in a prime location in down town Nashville. However, the person who checked me in gave me a room that looked directly into a run down building when I had asked for a room with a nice view.”

Apr 20, 2008 by Courtney from Midland, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location, comfortable beds.
• Thin walls you could hear inside the other rooms.

“The hotel is a very nice downtown hotel. The rooms were nice and the beds were very comfortable. The bathroom was fine also. Our only complaint was the noise from the other rooms. The walls are apparently very thin. I could hear the woman next door cough all night long the first night as though she were in our room. The 2nd night we could hers the TV in the room on the other side of us until 2 in the morning and I don't think they had it on all that loud. In the morning we could hear the wake-up call in their room as though it was ringing in our room. The doors slam and shake your room. I am really not a light sleeper--they should really try to do something about the noise.”

Apr 18, 2008 by Ryan from New Orleans, LA
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[8]

• Lobby and public spaces were nice!
• Hotel didn't compare to other 5 star hotels in other cities I have stayed.

“The hotel was in a great location downtown. I found the public areas very attractive and well decorated. The room was on the small side and felt a bit dirty including very stained carpets, although the beds and linens were very nice. Overall I did not find this hotel of 5 star quality as that in other cities I have stayed.”

Apr 17, 2008 by Greg from East Point, GA
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Sound abatement is the worst between rooms. Bathroom sound travels as well as bedrooms.

“Starbucks theme overpowers the entire lobby. Although the location was perfect. The hotel itself, from the hidden and misplaced pool/gym to the worst acoustics of any hotel I've ever stated in. I could hear every whisper or bodily function from the rooms on both sides of me - as though the walls were made of paper. The neon lobby was silly and immature. The Sheraton a few blocks away was classy, stylized and a true four star impression. The Marriott on Commerce was Holiday Inn, by the highway quality.”

Apr 16, 2008 by Mark from West Bend, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The bedding was attractive and fresh, bathroom very clean, maid helpful.
• Room was a little small for two queen beds.

“This hotel is one of our favorites. Always clean and friendly. Close to downtown and garage valet parking. Have stayed 5 to 6 times and never any surprises.”

Apr 16, 2008 by Michael from Jackson, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

“Very nice hotel; had a room on the top floor with a wonderful view.”

Apr 10, 2008 by Mary from Flourtown, PA
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[9]

• Great beds.
• Nothing included; not even caffeinated coffee!

“This is a beautiful hotel in a very convenient location. The beds were incredibly comfortable. There was a daily charge for parking ($27), a charge for water in the room; no refrigerator in the room, only decaf coffee provided in the room (there's a Starbucks downstairs).”

Mar 26, 2008 by Shelley from Atlanta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location was superb.
• We booked 2 rooms as 2 couples and were not able to get king beds in each room. Valet also had wrong parking cost info!

“Very convenient location with clean rooms and friendly service and staff!”

Mar 25, 2008 by Ann from Tulsa, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness of staff and location.
• Fee for wireless internet. Also, asked for family friendly restaurant and were told "Nashville is not family friendly.

“Over all a great experience for our family and friends. The staff was very friendly and the Bellman/Valet, Allen was most excellent.”

Mar 22, 2008 by Jamie from Florence, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The beds and pillows were very nice and the room was clean and the staff friendly.
• It had snowed and they did not clean the front entry.

“Nice hotel close to the Ryman here we attended a concert. rooms were clean and the bedding was top class and extremely comfortable.”

Mar 12, 2008 by Floyd from New Market, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very comfortable room, bed was great and very comfortable to sleep on.
• The rooms did not have refrigerator or microwave available.

“Hotel was wonderful. Service was great and room was excellent. The only thing that we didn't like was the unavailability of appliances in room, no wireless internet in room and the parking garage was not free to guests.”

Mar 3, 2008 by John from Shelter Island Hts., NY
Overall Rating: 9
Cleanliness:[10] • Staff:[3] • Location:[9]

• Chic and fun.
• Rude staff, unhelpful.

“Several of the staff were rude, and frosty, although in the bar/restaurant the opposite was true. When I inquired about late check-out the woman at the front desk was discourteous and unhelpful.”

Mar 2, 2008 by Susan from Dorchester, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Contemporary, great use of colors.
• Menu selection in third floor deli was limited.

“Pleasant, clean, comfortable room. Nice amenities. Third floor deli/bar has limited menu and is very loud. Must walk through it to get to self-park garage.”

Feb 27, 2008 by Jamie from Pelham, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, Indoor Pool with Jacuzzi, Comfortable Beds.
• Little more than I wanted to pay.

“My family and I had a wonderful time at this hotel. We were walking distance away from great food and our favorited Hockey team the Nashville Predators. We enjoyed the indoor pool considering we haven't got to swim since August and we were only a short driving distance away from an ice skating rink. My wife and I had my 7 year old daughter and my 5 year old son with us. The kids absolutely loved riding the glass elevator to the upper floors. It cost a little more than I wanted to spend on a hotel but we did have an awesome time.”

Feb 20, 2008 by Mark from Jeffersonville, IN
Overall Rating: 8
Cleanliness:[10] • Staff:[3] • Location:[10]

• Very nice and clean. Almost luxurious.
• Attitude of staff.

“What a wonderful hotel. Would definitely recommend the physical facilities. The staff was not friendly.”