User Reviews for Renaissance Nashville

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Oct 21, 2008 by Chad
Overall Rating: 8

• Easy to get to and in/out of.
• No free wireless internet and the valet charges are steep!

“Typically above average Hyatt property. Room was very nice and the hotel was modern and sophisticated. However, no wireless internet, are you kidding me? The valet service is almost $40 per day, very steep for this part of Chicago. Overall 7.5 out of 10. Fix those 2 things and they'd get 9 out of 10. Will not be going back.”

Sep 22, 2008 by Susan
Overall Rating: 10

• The location.
• My room was not cleaned in the am.

“This hotel was in a great downtown Nashville location and had all the amenities
I was looking for on this trip, exercise room, bar, convenient location, comfortable, quiet, even with a lot of people in the hotel.”

Sep 14, 2008 by Doug from Saint George, SC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location. Very friendly staff.
• Room was very small.

“Great location for visiting downtown. Could easily walk to various restaurants and bars. Beds were extremely comfortable.”

Sep 11, 2008 by Jennifer from Nicholasville, KY
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• The location and public areas were very nicely done.
• The room wasn't sparkling clean and the room itself was not 4 star.

“A nice hotel. Staff was nice, but exceptionally. The room was clean, but not sparkling. The views were wonderful.”

Sep 5, 2008 by Nancy from Oklahoma City, OK
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[7]

• It was within walking distance to several things we wanted to see.
• Room was smaller than expected.

“This hotel is more of a hotel for people attending a convention. The ice bucket wasn't clean. It didn't have many extras, it was a little more than a standard hotel. Although the lobby and public places looked a little more upscale, I was a little disappointed in the room. I wouldn't call it a 4 star hotel.”

Sep 1, 2008 by Tom
Overall Rating: 10

• Great location.

“Fun place to stay. Room was
very nice, staff was
very nice. Great location for night life.”

Aug 26, 2008 by Peggy from Tompkinsville, KY
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[5]

• It was located within 2 blocks of where I needed to go.
• The overall atmosphere was 'I'm better than you.".

“Clean, nice rooms. The bed was very comfortable.”

Aug 22, 2008 by Chad from Signal Moutain, TN
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• Good location.
• Tacky decor.

“In a good spot, a little cheesy and mediocre.”

Aug 13, 2008 by A from Fremont, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location.
• Expensive parking.

“We loved the location and the staff gave us easy directions for the places we wanted to go. I loved the Starbucks in lobby!”

Aug 5, 2008 by Diana from Bradyville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff and accommodations were great.
• The room was on the 23 floor and my husband is afraid of heights but he managed four elevator rides with glass sides.

“I would highly recommend this hotel to anyone.”

Jun 29, 2008 by Ruth from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The concierge was so helpful, the guys drove us down the street, recommended great restaurants and things to do.
• There was a creepy guy in the gym behind the desk, stared a lot and seemed very strange, mid 50's, short, a little greasy, a little bit frightening.

“I wish I could remember names. The concierge guys were great. The front desk was nice and the guys in the 2nd story casual restaurant were great too. Overall, it was extremely nice. Hard to get on the internet a couple of times in the lobby connection. It was clean and comfy. Very nice time.”

Jun 7, 2008 by Matthew from Ladera Ranch, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• You can't get a much better location.
• An upscale hotel but it is old luxury and in need of a remodel.

“Decent hotel for the price but we often stay in hotels with a lesser star rating that are of higher quality than this hotel. Overall, a good hotel but not a great hotel.”

Jun 4, 2008 by Sarah from Elizabethton, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Decor.
• Parking was expensive.

“Everything was comfortable and attractive. The location is close to a lot of attractions and activities.”

May 15, 2008 by Quendy from Little Rock, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[10]

• Proximity to music venues and restaurants/bars.
• Noisy, could hear everything and their was some noise the A/C was making as well.

“The Renaissance is a very nice hotel with a great location. The common areas are beautiful. The workout facilities and pool were very nice and above average for most hotels. The rooms were on the small side and it seemed the walls were made of paper. Very noisy and especially when the staff was going door to door shouting Housekeeping!”

May 7, 2008 by Michael from Knoxville, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Featured classy mix of modern & traditional.
• Paying to park.

“The hotel was very nice. Public areas were airy, clean & inviting. Paying to park is a concept I just cannot grasp when staying in a 4 Star property. Why not add that to the long list of fees billed at the desk? Overall, a pleasant experience. I would recommend this hotel to any business traveler.”

May 6, 2008 by Linda from Montgomery, AL
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[8]

• Good location and fresh fruit in the fitness center.
• The staff-the young male at the check in desk and an older man at the fitness center.

“The hotel itself is pleasant and in a prime location in down town Nashville. However, the person who checked me in gave me a room that looked directly into a run down building when I had asked for a room with a nice view.”

Apr 20, 2008 by Courtney from Midland, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location, comfortable beds.
• Thin walls you could hear inside the other rooms.

“The hotel is a very nice downtown hotel. The rooms were nice and the beds were very comfortable. The bathroom was fine also. Our only complaint was the noise from the other rooms. The walls are apparently very thin. I could hear the woman next door cough all night long the first night as though she were in our room. The 2nd night we could hers the TV in the room on the other side of us until 2 in the morning and I don't think they had it on all that loud. In the morning we could hear the wake-up call in their room as though it was ringing in our room. The doors slam and shake your room. I am really not a light sleeper--they should really try to do something about the noise.”

Apr 18, 2008 by Ryan from New Orleans, LA
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[8]

• Lobby and public spaces were nice!
• Hotel didn't compare to other 5 star hotels in other cities I have stayed.

“The hotel was in a great location downtown. I found the public areas very attractive and well decorated. The room was on the small side and felt a bit dirty including very stained carpets, although the beds and linens were very nice. Overall I did not find this hotel of 5 star quality as that in other cities I have stayed.”

Apr 17, 2008 by Greg from East Point, GA
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Sound abatement is the worst between rooms. Bathroom sound travels as well as bedrooms.

“Starbucks theme overpowers the entire lobby. Although the location was perfect. The hotel itself, from the hidden and misplaced pool/gym to the worst acoustics of any hotel I've ever stated in. I could hear every whisper or bodily function from the rooms on both sides of me - as though the walls were made of paper. The neon lobby was silly and immature. The Sheraton a few blocks away was classy, stylized and a true four star impression. The Marriott on Commerce was Holiday Inn, by the highway quality.”

Apr 16, 2008 by Mark from West Bend, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The bedding was attractive and fresh, bathroom very clean, maid helpful.
• Room was a little small for two queen beds.

“This hotel is one of our favorites. Always clean and friendly. Close to downtown and garage valet parking. Have stayed 5 to 6 times and never any surprises.”

Apr 16, 2008 by Michael from Jackson, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

“Very nice hotel; had a room on the top floor with a wonderful view.”

Apr 10, 2008 by Mary from Flourtown, PA
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[9]

• Great beds.
• Nothing included; not even caffeinated coffee!

“This is a beautiful hotel in a very convenient location. The beds were incredibly comfortable. There was a daily charge for parking ($27), a charge for water in the room; no refrigerator in the room, only decaf coffee provided in the room (there's a Starbucks downstairs).”

Mar 26, 2008 by Shelley from Atlanta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location was superb.
• We booked 2 rooms as 2 couples and were not able to get king beds in each room. Valet also had wrong parking cost info!

“Very convenient location with clean rooms and friendly service and staff!”

Mar 25, 2008 by Ann from Tulsa, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness of staff and location.
• Fee for wireless internet. Also, asked for family friendly restaurant and were told "Nashville is not family friendly.

“Over all a great experience for our family and friends. The staff was very friendly and the Bellman/Valet, Allen was most excellent.”

Mar 22, 2008 by Jamie from Florence, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The beds and pillows were very nice and the room was clean and the staff friendly.
• It had snowed and they did not clean the front entry.

“Nice hotel close to the Ryman here we attended a concert. rooms were clean and the bedding was top class and extremely comfortable.”

Mar 12, 2008 by Floyd from New Market, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very comfortable room, bed was great and very comfortable to sleep on.
• The rooms did not have refrigerator or microwave available.

“Hotel was wonderful. Service was great and room was excellent. The only thing that we didn't like was the unavailability of appliances in room, no wireless internet in room and the parking garage was not free to guests.”

Mar 3, 2008 by John from Shelter Island Hts., NY
Overall Rating: 9
Cleanliness:[10] • Staff:[3] • Location:[9]

• Chic and fun.
• Rude staff, unhelpful.

“Several of the staff were rude, and frosty, although in the bar/restaurant the opposite was true. When I inquired about late check-out the woman at the front desk was discourteous and unhelpful.”

Mar 2, 2008 by Susan from Dorchester, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Contemporary, great use of colors.
• Menu selection in third floor deli was limited.

“Pleasant, clean, comfortable room. Nice amenities. Third floor deli/bar has limited menu and is very loud. Must walk through it to get to self-park garage.”

Feb 27, 2008 by Jamie from Pelham, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, Indoor Pool with Jacuzzi, Comfortable Beds.
• Little more than I wanted to pay.

“My family and I had a wonderful time at this hotel. We were walking distance away from great food and our favorited Hockey team the Nashville Predators. We enjoyed the indoor pool considering we haven't got to swim since August and we were only a short driving distance away from an ice skating rink. My wife and I had my 7 year old daughter and my 5 year old son with us. The kids absolutely loved riding the glass elevator to the upper floors. It cost a little more than I wanted to spend on a hotel but we did have an awesome time.”

Feb 20, 2008 by Mark from Jeffersonville, IN
Overall Rating: 8
Cleanliness:[10] • Staff:[3] • Location:[10]

• Very nice and clean. Almost luxurious.
• Attitude of staff.

“What a wonderful hotel. Would definitely recommend the physical facilities. The staff was not friendly.”

Feb 13, 2008 by Rhonda from Cincinnati, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• View, location, sky bar above street, country music theme.
• I planned to sleep until 10am but doors kept slamming at 7:30.I wanted 2 doubles, not the king I was given.

“Beautiful, beautiful, beautiful! Needs to be more upfront on how to get two double beds. Needs to put in pneumatic door silencers.”

Feb 11, 2008 by Monika from Louisville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view and convenience of the location was phenomenal.
• The rooms were attractive but in the same sense dull.

“The overall experience was wonderful. The location was great and I would most definitely stay again.”

Feb 6, 2008 by Alex from Scottsboro, AL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[10]

• The staff was kind.
• The food was not the best.

“The stay was sub par. It was not worth the cost I feel I the price was for the location not so much for the hotel.”

Jan 22, 2008 by Carole from Accord, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Kind and helpful staff, beautiful rooms, fun lobby decor, lot happening in lobby.
• No dislikes.

“For a quick trip to Nashville, staying in center city is best. The Renaissance Hotel, though large, is friendly and homey. Rooms are pretty, linens scrumptious. Slept like a baby. The lobby was full of life. Interior design is interesting and fun and freshly maintained.”

Jan 21, 2008 by Mark from Cameron Park, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Starbucks downstairs. Very nice.
• Rooms were a little dated.

“Great location, comfortable room and hotel staff was friendly.”

Jan 10, 2008 by Kyle from Atlanta, GA
Overall Rating: 7
Cleanliness:[3] • Staff:[7] • Location:[9]

• Location.
• Food and bathroom cleanliness.

“We enjoyed it for most of the part.”

Jan 7, 2008 by Linda from Barrington, IL
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Attractive, beds great, rest. Good.
• Hot water broke, parking expensive, too small coffeepot.

“Nice place, attractive, comfortable beds, roomy bathroom. Hot water was broken, scalding in the shower & toilet, eventually fixed, but too late to shower before leaving.”

Dec 19, 2007 by Meredith from Cleveland, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Conveniently located within walking distance from shows, shopping, and nightlife.
• Would have liked to park for free.

“This hotel was clean, comfortable, and conveniently located. I will be staying here in the future whenever my travels carry me to Nashville.”

Dec 15, 2007 by Rich from Miami, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Food and service was great. Pasta girl was awesome. Pass it on to the hotel.
• Paying for wireless internet.

“Great service, happy people receiving u, nice housekeeping staff, great location.”

Dec 12, 2007 by Alyssa from Chestnut Hill, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location was good walking distance to hockey and music.
• They charge for internet the gym was small and not very well equipped.

“Overall we liked the Renaissance but were very disappointed that we had to pay for the internet. Parking is available across the street but costs 4$ each time you go in and out. Also, they don't have do not disturb signs so the cleaning person woke us up almost every morning around 8 am and would come back every half hour to check in. The walls in the room were quite thin.”

Nov 17, 2007 by Ben from Church Hill, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice, great view, nice pool.
• Outside looks a little aged, as well as a few places around the hotel.

“If one has business downtown, this hotel is priceless.”

Nov 6, 2007 by Andrew from Roswell, GA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• The bedding and pillows was very comfortable 4 stars.
• Bland floors with mediocre decoration.

“The renaissance was 4 stars, but the value was just a little less than we expected. While the lobby is nice, we have to wonder why police check people entering and leaving. The guests seemed upscale, consistent with hotel level. Our room was cozy and well appointed, but for the price we would prefer to see better toiletries, a better bathroom, a better TV, a more spacious desk, .”

Oct 26, 2007 by Harry from Denville, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Nicest hotel on my trip starting 9/1/ 07.
• Should have bid lower.

“Staff was willing to put me into an excellent room overlooking the downtown district and Ryman auditorium. Could not ask for better accommodations, although I think I should have made a lower bid and see if I got it.”

Oct 3, 2007 by Rhonda from Cincinnati, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Downtown location next to cheap public parking, beautiful bar in bridge above street, colorful lobby furnishings.
• Made me walk down to the lobby to imprint my credit card before I could get in room; the movie was overpriced at $15.00.

“Compares with the other renaissance, I have stayed in, location, decor, service, etc.”

Oct 3, 2007 by Lisa from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was great comfort, service, cleanliness, location. I'd stay there again in a heartbeat.
• There was nothing I didn't like.

“All around excellence. It deserves its 4 star rating.”

Oct 3, 2007 by Jill from Palm City, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[10]

• Fitness room and common areas.
• Noisy at night. Lot's of drinkers out late. I had trouble sleeping on Saturday evening.

“Staff is courteous, but not friendly. Does not go above and beyond. I had to leave at 5:30 am and asked to purchase coffee to take with me. I was told that Starbucks did not open yet and they had none. This was not true, as they have 24 hours room service, so they did have access to coffee.”

Sep 27, 2007 by Stephen from Owens Cross Roads, AL
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location! Close to the convention center, arena, TPAC, etc.
• A/C did not work well; maintenance was unable to correct.

“The renaissance Nashville is a trendy, sophisticated hotel located in the heart of downtown Nashville. It is within walking distance to many attractions, including the action on Broadway. Great hotel for the price!”

Sep 15, 2007 by Myrna from Carrollton, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel is very modern with nice colors and art.
• The public areas were too cold.

“We enjoyed the friendly staff and the location. It was easy to go to the Ryman and to the other country music places. Plenty of restaurants around too.”

Sep 14, 2007 by Joe from Atlanta, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Convenient to downtown Nashville beds comfortable room clean.
• Lobby and main entrance under construction parking a hassle.

“A convenient location near the downtown honkytonks, the convention all and the country music hall of fame. Main entrance is currently under construction, and a main floor lounge is closed. Nice sports bar with several 60" HDTVs on the third floor with a traditional bar food menu. Cocktails are reasonably hotel priced. Rooms are clean, beds are comfortable. Some noise from adjacent rooms. I would stay there again.”

Sep 10, 2007 by John from Tampa, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Location, bar, room.
• Way too much construction.

“Great place, too much construction/remodeling going on at one time to be a 4 start.”